5/5
She was nice and explained everything well.
Agent replied · 3 August 2026
Thank you so much for a lovely review Txell! I am so pleased I was able to help. Paula :)

Trusted Agent profile · Crouch End, Greater London
Verified
★★★★★
857 reviews across 2 platforms
45 The Broadway, Crouch End, Greater London, N8 8DT
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ...Read all 17 from sellers
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 14 from buyers
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 29 from landlords
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ...Read all 31 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
Every review we hold for the Crouch End office, from every platform, shown as written. First names only.
5/5
She was nice and explained everything well.
Thank you so much for a lovely review Txell! I am so pleased I was able to help. Paula :)
5/5
I had a viewing with Paula, and I found her to be both helpful and lovely.
Hi Zainab, thank you for the kind review - I am pleased I was able to help! Paula :)
5/5
I've received an excellent service from the agency. Fast, flexible with scheduling viewings, and super-responsive. Ceejay showed me the flat, processed all my enquiries and facilitated my offer: from viewing to an offer in 3.5h is something of a world record! Recommended!
5/5
A very good service with friendly and professional staff. Would readily recommend.
5/5
A very professional business with excellent staff both compassionate regarding delicate matters and always in contact and generally very friendly.
5/5
Tom was very helpful throughout the process of renting our first property. He explained everything clearly and worked efficiently and professionally to ensure we had a quick move- thank you!
Thanks Charlotte, good luck in the new home!
5/5
Have been a tenant with them as agents for 2 years. Fantastic people. Very quick and easy to communicate with, got the couple of "wear and tear" issues resolved as quickly as possible and very easy check in and check out of the flat. Definitely recommend.
Dear Fernando, Thank you so much for your kind words and the five-star review! We are thrilled to hear about your positive experience with our agency. It has been a pleasure assisting you over the past two years, and we're glad we could make your check-in and check-out processes smooth. We appreciate your recommendation and look forward to serving you again in the future!
5/5
We were very impressed with the whole team at the Crouch End office. They worked hard to negotiate the sale of our property, were professional throughout, very responsive, polite, and helpful. Particular thanks to Treon who went out of his …
5/5
Mohammed is a real asset to the team, not only did he find us our new home he manged to successfully let our flat within a matter of days.He is a force of nature, he works extremely hard, i have known Anthony the Lettings Manager for 5 years now, always a pleasure to work with the team. keep up the good-work guys!
5/5
Lavinia and Martyn Gerrard have made my renting experience super easy
This has been my first time renting on my own, so I wasn't sure how all this process works. Lavinia has been resourceful and very helpful all way through the renting experience, and she is super friendly as well!!
Thank you Raquel for your feedback!
5/5
Reassuring, helpful and very knowledgeable about the area and process
I found Mark to be very easy to work with. The sale, was not always plain sailing but Mark was always reassuring and at all times I felt he and the team were doing everything they could to achieve the sale. Once the sale was agreed they were very much there helping me through the process and ensured a good outcome. I will happily recommend Martyn Gerrard to friends thinking of selling.
5/5
The most amazing estate agents , lovely team and so welcoming , they couldn’t do enough for us and sold our house in three days!!! Would highly recommend if you want a family run business that makes you feel welcome and are always happy to help with anything !! Special thanks to Joe for selling our house so fast and making the whole process stress free!
5/5
James was polite, patient and helpful throughout the process of selling our flat. He also went above and beyond to assist us in our purchase, which got pretty complicated at times and was not even a Martyn Gerrard listing. Thank you so much for all you have done and for keeping me calm! I would not hesitate to use Martyn Gerard again!
5/5
Excellent help from Usman and everyone at Crouch End.
Thank you for your review. Thrilled Usman and our team provided excellent help with your property needs.
5/5
We arrange a new contract to rent a beautiful apartment in Archway. Daniel Harris was our agent and helped us through from the viewing, through the referencing process, to the signature of the contract. We could not have hoped …
5/5
Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
5/5
We're chuffed with our decision to appoint Martyn Gerrard for the sale of our property. Treon Johnson in particular has been excellent and has done a really good job of managing all expectations. We're looking forward to working with Tre and the team again soon.
5/5
We recently bought a flat through Martyn Gerrard and Abby was our agent. She was so helpful throughout the process, showing us the flat multiple times and going the extra mile to help with the process with the solicitors. Would definitely use Martyn Gerrard again!
5/5
Excellent estate agent, all questions answered and easily contactable. Vince was there for everything, thank you for making the moving process so simple for us. From Anne and Georgy
5/5
Very satisfied with the help that Raj & the team provided on our sale. There were some difficult and stressful moments, but they helped push everything forward when necessary.
5/5
Very helpful every time and great throughout the process of setting up multiple tenancies for us every year.
Thank you for your ⭐⭐⭐⭐⭐ review of Webbers Barnstaple! We’re so pleased to hear our Barnstaple team has been consistently helpful and efficient in setting up your multiple tenancies year after year. At Webbers Barnstaple, we pride ourselves on providing seamless property management and lettings support throughout North Devon. If you ever need anything, whether it’s arranging new tenancies, maintenance assistance, or expert property advice, just let us know. We look forward to continuing to work with you!
5/5
Nadia was amazing with us, answering all our questions, and I truly felt like she had our best interests in mind. She was very responsive to our emails, and made us feel very comfortable throughout the whole process. Could not ask for a better person to help alleviate a lot of the stress of finding a flat. 10/10PositiveResponsiveness, Professionalism
5/5
Amazing work from start to finish... Rebecca thank you very much for your support.
5/5
Great service from Kimberly and Kay when letting a property. Was kept up to date during all viewings, really quick responses to emails. All requests met professionally and dealt with really effectively.
Thanks for your review Dean
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
17 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
29 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."