Trusted Agent profile · Crouch End · Greater London

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Martyn Gerrard Crouch End reviews

4.7

★★★★★ Excellent

857 reviews across 2 platforms

45 The Broadway, Crouch End, Greater London, N8 8DT

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.

Google logo

4.7 / 5

735

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

122

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Crouch End

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Crouch End office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Seller

Support from Mark

I recently successfully completed the sale of my property through Mark and his team. It was a difficult period to be selling with Brexit coming right in the middle of the sale, but Mark provided sound advice throughout the sale process which led to a very successful outcome. I was very impressed with Mark's understanding of the local market and his depth of knowledge was much appreciated.

Heather · 15 August 2016

5/5

Google

Beth and Kay were very professional and quick to respond to our needs of finding a rental property at such notice. Thank you so much.

John · 17 June 2021

Agent replied · 17 June 2026

Great to hear your feedback on Beth and Kay, thanks for taking the time to leave a review

5/5

Google

Raphael and Emma were very professional, and they communicated with us at every step. They provided an excellent service as an online-based company. Highly recommend

Azraa · 31 May 2021

Agent replied · 31 May 2026

Thank you so much for your excellent review.You've been a pleasure to deal with.

4/5

Google

Abby is the BEST Estate Agent I have ever come across. I bought a place from her recently and was extremely impressed with her warmth, professionalism and excellent communication. If I were to sell again I would come to Abby 100%.

Rachael · 22 May 2023

5/5

Google

Amazing! Vince was super helpful and made my first time renting super easy and stress free. If I could leave more stars I would! Thank you Vince!

Courtney · 13 April 2024

1/5

Google

EDIT: extremely rude and unproffesional director Gareth. My situation has changed and I've "inherited" an assistant dog (thanks God because I was struggling!). …

Marta · 8 June 2024

5/5

Google

Just exchanged contracts on my next home. James Maynard and the team have been incredibly helpful, from helping me find the right place to keeping me informed throughout the (occasionally painful) process. I don't think this would have completed without his patience and professionalism - proof that estate agents can be good guys! Shout out to Dario and Antonio, too. Thank you

Debra · 7 November 2019

5/5

Google

Excellent management of property, tenant and finance for 12 years. Need I say more?

Alan · 13 June 2025

Agent replied · 13 June 2026

Thank you, Alan, for over 12 years of trust in Webbers Barnstaple Lettings. We’re thrilled to continue providing expert property management, rigorous tenant vetting and clear rent collection and financial reporting right here in Barnstaple. If any landlord in Barnstaple needs a reliable, full‑service lettings partner, our team is always here to help! You can always contact us https://www.webbers.co.uk/offices/estate-and-letting-agents-in-barnstaple-north-devon/

5/5

Google

Treon was my agent when I purchased recently. He was always prompt with his responses and very knowledgable. I've had some bad experiences (never with Martyn Gerrard - they are great) with other agents, but he was so kind and nothing was too much for him, he made the process run very smoothly. Happily recommend him and the Crouch End branch!

S · 8 February 2020

5/5

The Trusted Agent

Buyer review

Nick was extremely helpful throughout the entire process of buying the property. He was flexible with regards to viewing, always fast to come back with helpful information about the property and process and very professional and fair in his dealings with me as a buyer. As a first time buyer, it was great to have someone so efficient and respectful as for a first buying experience.

A customer · 18 August 2015

5/5

The Trusted Agent

Quality professional yet down to Earth

This is probably more of a review of the agency as a whole as well as the individual as I believe it is cultural at MG. Just great people to deal with with good local knowledge and solid practical advice. I purchased through them in 2006 and have rented through them ever since thanks to Anthony's handling of the property and all relations with tenants etc.

A customer · 17 August 2015

5/5

Google

Very professional. Great communication and courtesy.

Maria · 3 September 2025

Agent replied · 3 August 2026

Thank you Maria, We're so pleased you had a good experience with us! Ceejay :)

5/5

Google

Sorting the moving process during lockdown was made so easy thanks to Owen and John, really responsive and had us moved in within the week, very grateful!

Amy · 17 June 2020

Agent replied · 17 June 2026

Great to hear about your experience with Owen and John, we wish you all the best in your new home

5/5

Google

Treon Johnson has been wonderful to deal with during the purchase of our new house - responsive, friendly and very straight forward. As first time buyers the whole process is completely new to us and he made it feel far less daunting. Thanks so much Treon, we can't wait to come pick up the keys!

Rosanna · 22 May 2021

5/5

Google

Paulina Gluszek from the North Leeds letting office was really helpful and answered any questions we had. We were kept up to date all throughout our application and Paulina even helped us to arrange for us to collect the keys 2 days earlier than first planned. This meant Paulina had to amend our letting agreement but it was not too much trouble for her.

Mr · 17 June 2022

Agent replied · 6 June 2026

Thanks for your feedback on Paulina

5/5

Google

Abby has been extremely helpful, professional and very efficient with me from day one. Abby has been supportive and has always kept me in the loop. Abby is friendly and approachable. Having a person like Abby to work anywhere would bring any business to thrive. Well done Abby and thank you !!

Rukia · 22 November 2021

5/5

Google

I would like to thank Adam Kemp for looking after us so well whilst in our current rental property, always quick to respond with any enquiry we may have had always friendly, helpful and professional. Would definitely recommend!!

Simon · 6 June 2023

5/5

Google

Joe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends. I would have hesitancy in recommending them and there solicitor's.

Stephen · 24 May 2019

5/5

Google

James and his team not only got plenty of genuine buyers through the door to view, but once sale was agreed, did all he could to push what proved to be a tricky sale through to completion.

We · 22 May 2023

5/5

Google

Dan Harris is very helpful, knowledgeable and good company in the car and the viewing: knows his stuff. Would definitely recommend

Hannah · 22 May 2024

5/5

Google

Phil was responsive,personal and very professional throughout If I was selling a property I wouldn’t hesitate to use this Agent Highly recommended Peter Lewis

Peter · 2 July 2020

Agent replied · 2 July 2026

Thank you for your kind feedback

5/5

Google

Had a great experience of selling my flat with the Crouch End Branch, specifically James M. James was thorough, communicated effectively throughout the process and was very supportive during one of life's most stressful periods! Highly recommend.

Jane · 30 April 2023

5/5

Google

Martyn Gerrard are one of the most personable estate agents in Crouch End. Me and my Partner were recently searching for a rented property, and Daniel was a huge help during our search. He really understood our needs and what type of …

Rob · 4 October 2022

5/5

The Trusted Agent
Tenant

Great service!!

Thanks to Lavinia everything went really well, she patiently explained every point of the process and answered all our questions. We felt comfortable with her from the first minute!

Diana · 22 June 2017

Agent replied · 26 June 2017

Thank you Diana for your feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard Crouch End

What do sellers say about Martyn Gerrard Crouch End?

16 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."

What do buyers say about Martyn Gerrard Crouch End?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."

What do landlords say about Martyn Gerrard Crouch End?

27 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."

What do tenants say about Martyn Gerrard Crouch End?

31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."

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