Trusted Agent profile · Crouch End, Greater London

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Martyn Gerrard Crouch End reviews

4.7

★★★★★ Excellent

857 reviews across 2 platforms

45 The Broadway, Crouch End, Greater London, N8 8DT

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.

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4.7 / 5

735

Reviews on Google

This office

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4.9 / 5

122

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Crouch End

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Crouch End office, from every platform, shown as written. First names only.

5/5

Google

We couldn’t be happier in our house! The move-in process was seamless, and Katie Sleightholm has been incredibly supportive every step of the way. We absolutely love the house, and Katie is always quick to respond whenever we need anything.

Pilar · 6 June 2025

5/5

Google

Great Service I cant fault them at all. Paul and Rebecca were excellent. Answered every question. Did a great job helping to sell Dads bungalow.

Denise · 8 November 2025

5/5

Google

I was shown around a property to rent by Ceejay a couple of months ago. I loved it and have gone through the whole application process with Ceejay’s help. He’s been very helpful and quick to respond to my millions of questions! Couldn’t recommend him & his service enough!

Jess · 3 August 2025

Agent replied · 3 August 2026

Thank you Jess for this wonderful feedback! I'm absolutely thrilled I was able to make the process smooth and stress-free for you. Your recommendation means a lot to me. I look forward to assisting you throughout your new tenancy!

5/5

Google

Very easy to deal with and really helpful, considering I was a first time buyer.

Louis · 29 May 2026

Agent replied · 4 June 2026

Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.

5/5

Google

Treon and Chris were very easy to deal with. We had a difficult process with a number of unforeseen issues but they guided us through it calmly and with very useful advice.

Don · 22 May 2024

Agent replied · 30 December 2023

Dear Don Garry, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

Google

⭐⭐⭐⭐⭐ I had a very good experience with Paula.She communicated clearly throughout the process and was always friendly and professional. I appreciate her assistance and would recommend her services to others looking for a rental property.

Dernizia · 3 December 2025

Agent replied · 3 August 2026

Thank you so much Dernizia for the lovely feedback, I am pleased you were happy with my service! Paula :)

5/5

Google

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.

Kenton · 14 July 2024

Agent replied · 25 May 2026

Thank you so much for the excellent review. We value the feedback. It's a pleasure to work with you. Best E + R

5/5

Google

Working with Raphael and his team was an easy rolling process, it made our buying experience flow easily (especially in a pandemic!) Raphael was constantly on hand to reassure and make the process as plain sailing as can be. He was approachable, knowledgeable & helpful where ever he could. We wouldn’t hesitate to use him again with any sale! Many Thanks Raphael!

Zoe · 31 May 2021

Agent replied · 31 May 2026

Thank you for the excellent review you were a pleasure to work with Emma and I both wish you happiness in your new home.

5/5

Google

Raphael was extremely efficient and reliable. He was quick to respond and quickly and easily got out property on the market - even in lockdown. We sold the house within days of it being on the market. Easy, no fuss service. Raphael and Emma are genuine and kind and truly want the best for their clients. Thank you for making it easy.

Kim · 31 May 2021

Agent replied · 31 May 2026

Thank you so much for the five star review you have been a pleasure to deal with I wish you and your family the very best.

5/5

Google

Me and my partner would like to appreciate Janice Freeman who came to show us the property in Ls6 .She was really helpful and answered all our questions . Thankyou Janice 😊 …

Roshan · 15 December 2025

Agent replied · 15 May 2026

Thank you Roshan for your praise, it is much appreciated!

5/5

Google

Raphael and his team were very helpful throughout the sale of the property. They contacted a professional builder, roofer and electrician when we needed them and also were on hand to meet them when necessary. Excellent rates and very responsive throughout the process. Would definitely recommend Raphael and Emma and the rest of the team.

Shmelvistcb · 31 May 2022

Agent replied · 31 May 2026

Thank you so much for the review you have been a pleasure to work with.

5/5

View Agents
Landlord

Lavinia review

I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very responsive, polite and helpful at every stage of the process. Lavinia is managing the relationship between me and prospect tenants really well. I am very pleased with the level of service she has given to me so far on my current tenancy renewal.

Vanesa · 14 August 2017

Agent replied · 17 August 2017

Thank you Vanesa for your feedback!

5/5

Google

Manning have been our agents for a few years now and we've always been pleased with the service.... especially Briony who has recently helped us find new tenants.... always keeping us up-to-date and well informed.

Sean · 6 June 2025

5/5

Google

Staff within the Hornchurch branch are friendly and approachable. They have provided a professional and informative service in respect of our house sale.

Michael · 2 March 2026

Agent replied · 2 July 2026

Dear Michael Thank you for your lovely feedback. We are delighted to hear that our Hilbery Chaplin Hornchurch team have provided a friendly, professional and informative service throughout your sale. We really appreciate you taking the time to share your experience.

5/5

Google

Good professional advice and prompt with photos and marketing. Early stages but Hilbury Chaplin at Hornchurch inspire confidence in gaining a future sale.

Gill · 2 March 2026

Agent replied · 2 July 2026

Thank you for your kind feedback. We’re so pleased to hear that our advice, marketing and prompt service have inspired confidence at this early stage. The team at Hilbery Chaplin Hornchurch look forward to securing a successful sale for you!

5/5

Google

Great team at West Byfleet office. A difficult market but they stuck at it and communicated well throughout the transaction

Graham · 25 March 2026

Agent replied · 25 June 2026

Hi Graham, thank you for your review and business. It was our pleasure! Charlie & the West Byfleet team

5/5

Google

Hi, Janice Freeman showed me round 3 properties today, she was so kind and helpful. I'm so pleased my 1st time looking at properties to rent was with someone like her. Thanks Janice. ✨

Sara · 6 June 2025

5/5

Google

I would personally like to thank Bobbie Brockbank who has been dealing with the end of tenancy for one of our flats, the whole experience was very professional and I was impressive by the swiftness of responses we were given, sadly something that you rarely see in this climate. Many thanks once again.

Dianne · 6 June 2022

Agent replied · 6 June 2026

Thanks Dianne, we're pleased to hear you had such a great experience!

5/5

Google

I cannot express how grateful I am for Kelly at the Hornchurch branch. She was constantly on the ball with any question I asked and went above and beyond to help me. My purchase would not have gone ahead without all her hard work - thank you

Laura · 2 July 2025

Agent replied · 2 July 2026

Hi Laura We appreciate you taking the time to share your positive experience! The team at Hornchurch really appreciate it. Kind Regards

5/5

Google

I am impressed with the timely and close follow up work by Ceejay Hallam. He made my home rental effortless and worry free. Keep the great work and I'm look forward to buy home from you next step!

Kenneth · 3 October 2025

Agent replied · 3 August 2026

Thank you so much ! I'm thrilled I could make your rental experience effortless and worry-free. Providing timely support and peace of mind is exactly what we strive for, and your feedback means a lot to us. We look forward to assisting you again when you’re ready for your next step into homeownership! Ceejay :)

5/5

Google

Had viewing a today with ceejay from hunters very polite and professional person

Talha · 3 May 2026

Agent replied · 3 August 2026

Thanks, Talha, I’m looking forward to working with you through this exciting new chapter! Ceejay 🙂

5/5

Google

We have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.

Karen · 6 June 2023

Agent replied · 6 June 2026

Happy to hear you are pleased with our service - best wishes😊 …

5/5

View Agents
Tenant

A brilliant encounter

I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend had visited). In both of these instance, Lavinia was very helpful, courteous, and kind. It was a great pleasure to be assisted by her and I cant recommend her enough if you deal with Martin Gerrard's.

LM · 22 August 2017

Agent replied · 23 August 2017

Thank you for your feedback!

5/5

Google

The team excelled in support, patience, encouragement and information sharing. We mostly communicated with Jake but would like to thank the whole team for seeing us through to completion. Des and Myra

Myra · 13 November 2025

Agent replied · 13 June 2026

Dear Myra and Des, Thank you very much for your kind review. I am so pleased to hear that Jake and the team here at Webbers Barnstaple were able to support you with patience, encouragement and clear communication throughout your move. We understand how important it is to feel informed and reassured at every stage, and I am glad we could help you reach completion smoothly. We are proud to be trusted estate agents in Barnstaple, offering expert property advice and dedicated service to buyers and sellers across North Devon. Your recommendation means a great deal to us. If we can assist you again in the future, please do get in touch. Warm regards, Matt Local Director, Webbers Barnstaple

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Questions about Martyn Gerrard Crouch End

What do sellers say about Martyn Gerrard Crouch End?

17 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."

What do buyers say about Martyn Gerrard Crouch End?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."

What do landlords say about Martyn Gerrard Crouch End?

29 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."

What do tenants say about Martyn Gerrard Crouch End?

31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."

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