Trusted Agent profile · Crouch End, Greater London

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Martyn Gerrard Crouch End reviews

4.7

★★★★★ Excellent

857 reviews across 2 platforms

45 The Broadway, Crouch End, Greater London, N8 8DT

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 857 reviews on two platforms, including 735 Google reviews rated 4.7.

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4.7 / 5

735

Reviews on Google

This office

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4.9 / 5

122

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard Crouch End

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.

Reviews

Every review we hold for the Crouch End office, from every platform, shown as written. First names only.

5/5

Google

Great service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner

Dane · 15 September 2025

Agent replied · 15 May 2026

Thanks Dane!

5/5

Google

Kelvin showed me around three different properties and was absolutely brilliant throughout. He was friendly, professional, and made me feel completely at ease from start to finish. He answered all my questions clearly and confidently, and nothing felt rushed. A genuinely lovely guy who made the whole viewing experience smooth and enjoyable.

Jake · 4 March 2026

Agent replied · 13 April 2026

Thank you for taking the time to share your experience with Kelvin. We appreciate your feedback.

5/5

Google

A first class service! From the first moment I opened the door and explained my request, I received a fantastically warm welcome from everyone in the Hornchurch office. The service has been superb so far. Nothing is too much trouble for them. A lovely friendly family firm. I would highly recommend.

Linda · 2 March 2026

Agent replied · 2 July 2026

Thank you so much for your lovely review! We’re thrilled you felt so warmly welcomed at our Hornchurch office. Your kind words and recommendation mean a great deal to our family team. We’re always here to help.

5/5

Google

Great service overall. Special thanks to Madeline for being very helpful, friendly, and professional throughout the process. Highly recommended.

Serdar · 18 June 2026

5/5

Google

Louis Craggs has been fantastic since I moved into my new property. I had a few issues which needed to be addressed and he handled the with the upmost professionalism and also very quickly! All issues have now either been resolved or those which have not, I am given frequent updates which gives me peace of mind knowing they are being dealt with. Louis is very approachable and very informative as well. I have full confidence in Louis as my dedicated property manager. Thank you for being so efficient :)

Rebecca · 17 June 2022

Agent replied · 6 June 2026

Thanks Rebecca

5/5

Google

I was very please with how everything went with my quest for finding a place. Emma and Raphael were very helpful and I would definitely recommend them to anyone looking for a smooth ride when it comes to navigating the housing market. Thanks guys

Sinenhlanhla · 25 November 2025

5/5

Google

Excellent experience from start to finish. I have used hunters previously and would not use anyone else . Fast sale , efficient staff and excellent communication . Thanks Paul and team !!

Paula · 8 March 2026

5/5

Google

James Maynard at Martyn Gerrard Crouch End was really helpful. He kept in contact regularly keeping us up to date and reduced the stress of selling and we are happy to recommend him.

Dan · 13 April 2025

Agent replied · 11 November 2024

Hi Dan, thank you for your positive review and we're very pleased our Sales Team reduced the selling stress for you.

5/5

Google

The experience with the Martyn Gerrard team has been very pleasant. Vanesa has supported us throughout the entire process, even assisting us after closing hours. She has been extremely attentive, and overall, our experience with the flat has been very positive.

Ainara · 30 April 2026

Agent replied · 7 May 2026

We're delighted to hear about your positive experience with Vanesa at our Crouch End office. Thank you for taking the time to share your feedback.

5/5

Google

Teddy has been fantastic when I have needed anything and renting with MS has been an easy experience.

Robyn · 15 September 2025

Agent replied · 15 May 2026

Thanks Robyn, glad we could help😊 …

5/5

Google

Great experience throughout would highly recommend them to show to clear Interest in from the start worked within our tight time frames to get the house sold! Kelvin great guy too. Highly recommended

Spin · 17 June 2026

Agent replied · 26 June 2026

We're glad to hear about your great experience with us! Thank you for the recommendation.

5/5

Google

Thank you Alex for sorting out all the repairs work for me. You’re always so helpful.

Ifrah · 15 September 2025

Agent replied · 15 May 2026

Thanks Ifrah!

5/5

Google

We recently began renting through Martyn Gerrard, with the help of Daniel, and we could not recommend it enough. In such a difficult market, we were provided with great communication and flexibility facilitating a smooth process. We were kept well informed throughout the stages along with valuable information. Thank you Daniel for your hard work and we cant wait to move in.

Aidan · 4 October 2023

Agent replied · 30 December 2023

Dear Aidan, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

Google

Lily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!

Natasha · 6 June 2025

Agent replied · 6 June 2026

Thanks Natasha😊 …

5/5

Google

Have just purchased a property listed by Martyn Gerrard in Crouch End. It was a pleasure to work with Treon who proactively communicated with us throughout the whole process to keep things on track. Although Treon was acting on behalf of the seller, it also felt like he was there to support us too, which was really nice. Would recommend!

Kate · 4 October 2023

Agent replied · 30 December 2023

Dear Kate, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Crouch End office wishes you the best of luck and looks forward to working with you again.

5/5

Google

Marcella was one of the kindest Agent l ever met. Thanks you

Flora · 30 September 2025

Agent replied · 28 January 2026

Thank you for recognising Marcella's kindness. We're delighted she provided excellent service and made such a positive impression.

5/5

Google

I just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊

Kelly · 6 September 2025

Agent replied · 18 May 2026

Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group

5/5

Google

Great experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.

Florans · 4 April 2026

Agent replied · 4 June 2026

Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!

5/5

Google

Briony has been very helpful in responding to our emails quickly and supporting with resolving problems in the property. Wonderful customer service.

Federica · 6 June 2025

Agent replied · 6 June 2026

Thanks for your review, your feedback is always appreciated!!

5/5

Google

James and Treon at Martyn Gerrard Crouch End provided an exceptional and highly personal service throughout our purchasing process. They were very responsive when we had questions and regularly kept us updated on progress - exactly what you need when navigating the purchase of a house. Highly recommended!

M · 22 May 2024

Agent replied · 30 December 2023

Dear M, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

Google

We had a very positive experience with Martyn Gerrard in Crouch End. We recently purchased a property and their service was excellent. Special praise for Treon Johnson who helped us through the process, and was professional, courteous, friendly and helpful throughout. He constantly kept us up to date with all communications, and liaised with all parties extremely well. Many thanks Treon, and also to James for overseeing it all. Highly recommended.

Tim · 4 October 2024

5/5

Google

Always helpful, Always willing to offer a solution (especially Joe) would highly recommend in your property journey, nothing was ever too much.

E · 18 May 2025

Agent replied · 18 May 2026

Hi, Thank you for your glowing feedback following your recent experience with Joe and the team. We'll be sure to pass your feedback on to them. We really appreciate you recommending us. Kind Regards, Balgores Property Group

4/5

Google

Overall a very good experience with a professional and friendly team. Good in giving feedback following viewings. The Sales Progressor, Karen, helped to navigate the sale with the chain below and to keep updated. It took nearly 12 months from the initial viewing to completion, but we got there in the end!

Anne · 13 November 2025

Agent replied · 13 June 2026

Hi Anne, Thank you so much for your review and for sharing your experience with Webbers Estate Agents Barnstaple. We’re delighted to hear you found our team professional, friendly, and supportive throughout your move. A special thank you for recognising Karen, our Sales Progressor, she’ll be so pleased to know her efforts in navigating the chain and keeping you updated made such a positive difference. If we can assist again in the future with buying, selling, letting or renting in Barnstaple or across North Devon, we’d be more than happy to help. Matt and The Webbers Barnstaple Team

5/5

Google

We recently sold our house with Webber’s Barnstaple. The whole team were brilliant from start to finish and we are so pleased we chose them after having some negative experiences with other estate agents. Connor took exceptional photos, he was respectful of the house and marketed it to make it look its very best. He was fast to get it on the market and it was live within an day. Our house had offers within 24 hours! Jake helped to manage the negotiations really well. He listened to what we wanted and communicated to all parties helping us to get over asking price. Once we had an offer accepted we were paired up with Sarah, the sales progressor, who helped to chase solicitors and other parties in the chain. This was brilliant as it helped to get the sale moving without the stress on us. It took only 3 months from start to finish to sell our property. Overall, we are so pleased with the service we received and would recommend to anyone.

Hatty · 13 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard Crouch End

What do sellers say about Martyn Gerrard Crouch End?

17 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."

What do buyers say about Martyn Gerrard Crouch End?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."

What do landlords say about Martyn Gerrard Crouch End?

29 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."

What do tenants say about Martyn Gerrard Crouch End?

31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."

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