5/5
GoogleThe best service in town! Thanks to Karim I have a place now which I can call home :)
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Thorgills reviews
★★★★★
179 reviews across 2 platforms
13-15 Turnham Green Terrace, Chiswick W4 1RG
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Thorgills's Chiswick office at 13-15 Turnham Green Terrace is rated 4.5 out of 5 across 179 reviews on two platforms, including 114 Google reviews rated 4.5. Checked 9 October 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers7 reviews
Legal Support Alice picked up the legal support of the sale of my property once I had accepted the offer made. She has been an incredible support, keeping me ...Read all 7 from sellers
Buyers1 review
Michael was one of the only agents we came across who knew and understand our needs down to a T. All four properties he showed us were spot on and his great ...Read the review from buyers
Landlords15 reviews
We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ...Read all 15 from landlords
Tenants34 reviews
"Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ...Read all 34 from tenants
About Thorgills Chiswick
At Thorgills, we pride ourselves on our ability to sell and rent properties in every area of West London. Currently we offer clients the ability to sell and let through Thorgills in the following areas: Chiswick, Ealing, Brentford, Acton, Isleworth, Hammersmith, Shepherds Bush, Hanwell, Perivale, Twickenham, Hounslow and Greenford. We understand that each client has different needs and we are able to tailor our services to meet your requirements at every level. Our aim is to provide an efficient and hassle-free service to vendors, buyers, landlords and tenants alike, making the moving experience an untroubled one all-round.
Reviews
Every review we hold for the Chiswick office, from every platform, shown as written. First names only.
Google5/5
GoogleThe best service in town! Thanks to Karim I have a place now which I can call home :)
5/5
View AgentsThorgils Review
I would highly recommend Thorgils Letting Agency - they have been thoroughly professional and amenable from start to finish.
5/5
GoogleThank you Simon for helping us find our perfect home! Great service and would definitely recommend!
5/5
GoogleI would like to give 5 stars for Haffeeza Rasheed for being very professional and friendly.
5/5
GoogleAlways receive prompt, efficient and friendly service from the Property Management team, in particular Kat Felton.
5/5
View AgentsGreat and friendly agent
Karim is was very helpful and found us a great property to rent and got us through each step!
5/5
GoogleGreat Service! Great team of people to work with within the Property Management Sector. Ivan
5/5
GoogleThe team of Chantelle, Karim and Zak have been very efficient professional and thorough
1/5
GoogleThorgills are purely FEES orientated just pay them the fees and be quiet and love it. Be careful of the re-marketing clause if you terminate tenancy early due to unforeseen tragic circumstance expect no sympathy and be prepared to pay fees. not all agents do this - it is immoral by definition. but not illegal as they put it in the contract.
5/5
View AgentsGreat, efficient and friendly service
My experience with Thorgills was very positive. All the staff were very friendly and efficient. Andy Glowacki carried out a lot of property visits and all the results were promptly communicated to me as a landlord. I had very specific requirements for a tenant, so I suppose I was a difficult client to please, but I'm very happy with how it all worked out.
5/5
View AgentsExcellent service from Chantelle
The service and response to queries has been excellent by all the staff including Chantelle
1/5
Google*AVOID THEM AT ALL COST* Don't use them. They will SCAM you. Rented a property online with parking (I was told there was one both on the phone AND it was stated on the Ad online). Arrived to London and guess what?! Parking has vanished. They found all kinds of excuses and I'm left without one. PLEASE stay away!!
5/5
GoogleI deal with the property management team @ Thorgills for the maintenance of their properties. The whole team Kat, Lorena + Evija are a pleasure to deal with. They are efficient in dealing with issues and reporting them to us so we can get the work done for the tenant and them as quickly as possible.
1/5
GoogleCowboy outfit of the worst kind. A veneer of respectability underpinned by lies and deceit. Devoid of ethics with no interest in client or customer. The worst of the worst, doing whatever they could for their own financial gain at the expense of the landlord and the prospective tenants. Don't use them. Negative stars.
5/5
GoogleVery happy with our experience and interactions with Thorgills, namely the efforts of Evija Brozena and Katie Madden. Both are super prompt in getting back to us and quick to resolve and concerns we have. Very pleased with our experience and would certainly use their services again in the future
5/5
GoogleKarim from Thorgills helped us in the best way possible, he happily helped us more than he needed to and stayed in touch when we moved in to make sure everything was ok. Very professional and nice people, fast and good service. Best Estate Agent I´ve met in London
5/5
View AgentsVery friendly, knowledgable, helpful, extremely efficient and fast acting.
Karim Pasha was fabulous!
5/5
View AgentsExcellent and efficient as usual
Having rented out property as a landlord for over 30 years, I have to say that none have come close to Thorgills in service and performance! Well done..... And thanks - you make my life far easier. All your tenants have been great. Guy
5/5
GoogleSince management has looked into my orginal complaint, the young letting assistant will be given training and my reservation fee had been fully refunded. Hoping just a once off but satisfied with the eventual outcome of my complaint.
5/5
GoogleHighly professional, understanding & caring, excellent communication and knowledge. The sale went smoothly and I can genuinely say that we couldn’t be happier with the service received.From viewing to completion was just 6 weeks. I do recommend Thorgills.
5/5
GoogleI recently rented a property through Thorgills which was a completely smooth process. Paulina had been extremely helpful with my account queries, she was a joy to speak too! Outstanding customer service! Thank you Thorgills.
5/5
GoogleGreat service and team at Thorgills. Highly recommend if you are selling a flat. They got lots of interest in our property in Acton after a difficult time with another agent and got it sold.
5/5
GoogleElisard at Thorgills was persistent and absolutely impressed us with a great flat. The team responded quickly to our emails and made completing documentation easy. I'd highly recommend Thorgills for your flat hunt.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Thorgills
How many reviews does Thorgills have?
Thorgills's Chiswick office has 179 reviews across two platforms: 114 on Google, 65 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Thorgills's rating?
Thorgills is rated 4.5 out of 5 across all 179 reviews, and 4.5 out of 5 on Google from 114 reviews, checked 9 October 2026.
What do sellers say about Thorgills?
7 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Legal Support Alice picked up the legal support of the sale of my property once I had accepted the offer made. She has been an incredible support, keeping me ..."
What do landlords say about Thorgills?
15 reviews from landlords, rated 4.4 out of 5 on average. For example, Kathryn wrote: "We had a fast turn around between offer and moving date which required the purchase of some new furniture and a gas safety certificate. Chantelle arranged for ..."
What do tenants say about Thorgills?
34 reviews from tenants, rated 4.7 out of 5 on average. For example, Asli wrote: ""Working with Karim Pasha and Chantelle Leydon at Thorgills exceeded any of our expectations. As a first time tenant in London, we were not familiar with the ..."
Where is Thorgills's Chiswick office?
Thorgills, 13-15 Turnham Green Terrace, Chiswick W4 1RG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.