Thorgills Brentford reviews

★★★★★ 5/5

Google

Ive worked with a lot of estate agents in the past for personal and business reasons and Thorgills have impressed no end. From the point of advertising to point of completion they were always available and where brilliant at being the go between of the seller and the buyer when solicitors where causing issues and fave great advice with out taking over and being to forceful. Big shout out goes to Christine who was amazing in pulling off a sale with in a month of the offer being put in.

Marek · 1 July 2021

★★★★★ 5/5

Google

I have been very impressed with the service provided by Thorgills. They have taken all the worry out of renting out my flat. I highly recommend Thorgills to anyone wishing to rent out their flat. I'd like to give a special mention to Haffeeza Rasheed (a property manager at Thorgills), who's response time, efficiency, friendly service and quality of work has consistently impressed me.PositiveResponsiveness, Quality, Professionalism, Value

Duncan · 26 October 2020

★★★★★ 5/5

Google

I recently sold a flat through Thorgills in one of Brentford’s developments; The team were professional from the outset, providing confidence in the early stages they were Brentford’s number one Estate Agent, and also handling any questions I had extensively and concisely whilst helping market the property best for sale. The Sale of the property required a specific type of buyer, and With Dan and Shoyab’s tailored understanding of the local market, they were able to quickly source the right type of buyer who could facilitate the desired price and quickly move forward with the purchase, allowing me to confidently purse another local property without hold-ups or stress. From the time of listing right through all the administration work support through Alice, the service I received from Thorgills was second-to-none. Should I list another property in the future, or recommend an agency to appoint, I’d highly recommend Thorgills as they have clearly demonstrated they’re Brentford’s leading agents.PositiveResponsiveness, Quality, Professionalism, Value

Joe · 21 June 2021

★★★★★ 5/5

Google

Thorgills have been fantastic from start to finish in reference to a recent letting where we had a difficult circumstance due to COVID-19, whereby a replacement tenant was required to fill a void in a fixed term contract. The team from the Senior management, Dan Madden to in particular the branch administrator Natasha Clarke at the Brentford office, were working at speed and precision to ensure we all got to a beneficial outcome for all parties within a short timeline. Thankyou *****PositiveResponsiveness, Professionalism

Chad · 21 June 2021

★★★★★ 5/5

Google

You get what you pay for at Thorgills. Their selling agent fees are quite toppy but they earnt every penny of it. The service from staff generally is excellent and I would single out the following things: (1.) efficient process to manage viewings and give feedback (2.) Daniel Madden the Manager gets involved at the critical stages, gives informed advice and is usually right (3.) Alice Madden who managed the sale from the point of accepting an offer to exchange/completion is highly efficient, organized, and ensures that the transaction progress in the proper manner. I cannot fault them.PositiveResponsiveness, Professionalism

Denise · 21 June 2021

★★★★★ 1/5

Google

I have a been a customer with thorgills for almost 3 years. My review is based on the last 6 months with them, when it's about payments they will be on top of it in no time by sending emails and phone calls. I've been compliant with their requests seeing how good the service was on my previous tenancy, but on my last tenancy even though I cover all the expenses as per their requests I ended up being left homeless for a day in the middle of the pandemic cause they couldn't get every tenants signing the new agreement with my name on it. It looks like that for them that didn't seem like a big issue but after endless phone calls I managed to get the new agreement sign 3/4 days after I cover all the expenses by basically paying for those days without me actually having access to what I paid for.NegativeProfessionalism

Guglielmo · 21 June 2021

★★★★★ 5/5

Google

We were looking for a flat to move in last minute after a few issues with our last flat and we found a perfect one via Thorgills. We also had e few issues with the house regarding some maintenance and Kat Felton (Senior Property Manager) helped us a lot. She is very polite, quick responding person who is always willing to help you. I highly recommend to ask for her if you look for a new home 🏡 You will have no complaints. Good luckPositiveResponsiveness, Professionalism

Kristiana · 21 June 2021

★★★★★ 5/5

Google

I am so happy with their service, especially Louis king he always get back to me with same day with best solution.

Huyda · 31 October 2022

★★★★★ 5/5

Google

Really polite and always respond quickly. Louis has been so helpful in arranging our move and sorting out any problems we found!

Max · 31 October 2022

★★★★★ 5/5

Google

Very helpful estate agents particularly Abbie Lomo-Dash who helped me with letting my house.

Charlie · 28 June 2023

★★★★★ 5/5

Google

Kat Felton has been so fantastic in assisting me with the issue on my rental house. Excellent service by the Property Management department in handling problems and immediate response I have received.

Sarah · 26 March 2021

★★★★★ 5/5

Google

We were looking for a flat to move in last minute after a few issues with our last flat and we found a perfect one via Thorgills. We also had e few issues with the house regarding some maintenance and Kat Felton (Senior Property Manager) helped us a lot. She is very polite, quick responding person who is always willing to help you. I highly recommend to ask for her if you look for a new home 🏡 You will have no complaints. Good luck

Kristiana · 19 March 2021

★★★★★ 5/5

Google

Kat Felton has been amazing and went above and beyond throughout dealing with her. She made everything so easy, was so polite and very friendly. Thanks for all your help Kat :)

Zara · 17 March 2021

★★★★★ 5/5

Google

A great experience. I didn't end up renting from them this time which is a real shame as they are the most professional estate agency I've ever dealt with. Edward in particular was straightforward, honest and I felt like nothing was too much trouble for him. The property I rented was just outside his area but I wish I could have rented from him. Thoroughly recommend Eduard and Thorgills.

Mike · 30 July 2019

★★★★★ 5/5

View Agents

Helpful, professional and friendly!

Many thanks to Adriana Baretto for the service me and my mother have received so far. She made the whole process very easy by being very helpful, professional and quick to respond to all of our queries and issues. This journey has been a pleasure thanks to Adriana's professionalism, knowledge and friendly approach. Thank you for helping us find a new home to live in. It's been an absolute pleasure :) Tamara

Tamara · 15 March 2017

★★★★★ 5/5

Google

I would like to thank Dushali for helping me with my property search. She was friendly and very helpful.

Samantha · 30 December 2022

★★★★★ 5/5

Google

I was very happy to hear that our property manager, Abbie Lomo-Dash, had returned from her maternity leave. She has been our favorite manager because she is easy to contact, pro-active and always comes up with sensible solutions. I have enjoyed working with her because I felt I could trust her to advise us honestly and professionally.

Kasia · 15 October 2023

★★★★★ 5/5

Google

I would like to thank the property managers Abbie Lomo Dash​ (the previous) & and Haffeeza Rasheed (the current property manager). Honestly, they are doing their job professionally to fix any problem related to the maintenance. In fact, keeping touch with me and contacting the contractor immediately let me feel confidence and comfortable to solve any issue of maintenance.

Fahad · 28 July 2023

★★★★★ 5/5

Google

Very happy about the service, I am constantly in touch with Abbie (Abbie Lomo-Dash) whenever there is a problem in the property, and she always responds promptly. I specifically talk about her as I've known her for quite a while, ever since when my property was managed by someone else, and she was always there helping. Other members of staff have been great too.

7299nico · 28 February 2023

★★★★★ 5/5

Google

Karam and his team lettings team are a pleasure to deal with👍 …

Nigel · 29 May 2023

★★★★★ 5/5

Google

My experience with this company was excellent, I am really happy with the service I received. I wanted to give an especial acknowledgement to Haffeeza Rasheed who always gave me an excellent support and kept me informed from the start to finish about all the important matters. She is quite professional, diligent and responsive person, and went above and beyond of what was required. Once again Haffeeza, many thanks for your extraordinary service.PositiveResponsiveness, Quality, Professionalism, Value

Carlos · 24 August 2021

★★★★★ 4/5

View Agents

About Thorgills Brentford (Adriana)

Me and my wife are happy to have found Thorgills to help us find a flat which we had imagined to stay on rent and also in our budget. Adriana was really helpful in the whole process from referencing to keeping us updated and making prompt changes ,especially with a short deadline .She made sure that we get the keys to our home on time.Keep it up Adriana. Cheers, Rishi

Rishikesh · 30 March 2017

★★★★★ 5/5

Google

Special thanks to Amy and Sara. They are professional and efficient. I do recommend to anyone who looking for property.

Thomas · 27 August 2022

★★★★★ 5/5

Google

I’m very happy with how dedicated and professional Amy has been to help me and my family to get all sorted before we move to the new place.

Igor · 9 June 2021