Trusted Agent profile · Bitterne · Hampshire
Verified
★★★★★
531 reviews across 2 platforms
5 West End Road, Bitterne, Hampshire, SO18 6TE
Part of Charles Carr, see every office.
Charles Carr's office in Bitterne, Hampshire, at 5 West End Road, is rated 4.6 out of 5 across 531 reviews on two platforms, including 190 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ...Read all 91 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 110 from buyers
Hi to whom this may concern I phoned in your office today to get some info on a property. spoke to a very lovely girl called Rebecca who assisted me with my ...Read all 2 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 9 from tenants
Charles Carr has fast become a well respected local independent estate agent within the Southampton area. Our strong team of experienced local professionals endeavour to provide exceptional customer service and added value every time. Our mission is simple: “We aim to offer our clients a fair and honest agency experience that represents good value for money, whether you sell, buy, let or rent a property through Charles Carr, we want you to be 100% satisfied with the end result”.
Every review we hold for the Bitterne office, from every platform, shown as written. First names only.
5/5
GoogleResponsive and professional Agency. From enquiry to going on market to sell took 3 weeks and all seamless. Lauren managed the open house and all contact and was a pleasure to deal with. I would highly recommend the team .
Thanks so much for taking the time to leave us feedback, it is greatly appreciated! We are thrilled that you are satisfied and that your house sale went smoothly. Best wishes
4/5
GoogleThanks for a quick and easy sale all has gone very smooth from the first meeting with Holly who sold us the deal with her experience and knowledge to the open day and offer process Would highly recommend. House on the market for 2 weeks, amazing, now all I need is for carter edwards to find us a new house as they seem to be the agents to deal with. Thanks again.
5/5
View AgentsAnna
Anna was very helpful and informative about the surrounding area and the home in reference. Would 100% recommend Anna showing you a home.
5/5
View AgentsQuick and a pleasure to deal with
Emma was excellent in her attitude and knowledge of the property. She worked quickly with us and the seller to make every one happy. Great service.
5/5
View Agentsefficient service
Jordan Ross was most helpful in my property search and I would happily recommend the agency. Any questions about the property were answered quickly.
5/5
GoogleShane was very knowledgeable of the local market and showed he genuinely had our best interest at heart. Would recommend him withiut hesitation.
5/5
GoogleAlia has been extremely helpful and knowledgeable throughout our house hunting process! Thoroughly professional, and kept me up to date with relevant properties.
5/5
GoogleConnor Harris has instructed me to do a few re-decorations in the past & has always been a pleasure to work with. Good communication throughout the job & always prompt payment. Many Thanks. Lewis J Mitchell Painting & Decorating.
Thanks Lewis - great to hear positive reviews from a different perspective. Kind regards
1/5
GoogleI have read so many reviews on here & look forward to the response giving excuses or saying they don't have my record so it must be a mistake... Charles Carr put my mother's property for sale without her signing anything, then refused to remove it unless she paid a withdrawal fee!! As things stand the property is STILL on the websites despite several requests from us to take it off!!
5/5
View AgentsAmazing Help through the process
Anna was a great help with everything that I needed while renting my first property and made everything easier for me from start to finish
5/5
View AgentsFantastic customer care
Rebekah is and has unbelievably helpful and professional during our time at Charles Carr. I highly recommend her to anyone else. Thanks again Leanne xx
5/5
View AgentsExcellent
Louise and the team we’re amazing throughout the process. Completely took the strain out of the process. Thank you so much.
5/5
View AgentsCalled in to discuss buying a property,
spoke to Rebekah, very efficient and polite, this is my first time buying so had a lot of questions, answered everything and made me understand!
5/5
View AgentsBreath of fresh Air!
Polite, honest & talking sense! Having had no help from our previous agent. Charles Carr have been a breath of fresh air for us! They have give sound advice, Not afraid to be honest & share their unique approach to marketing our property. Finally feel we are heading in the right direction & have every confidence they are the team to move us forward onto our next home. Can't thank them enough!
5/5
View AgentsHouse Sale
Lauren has been amazing from start to finishing constantly keeping me updated and sorting everything extremely quickly. I could not recommend her enough. Brilliant.
5/5
GoogleBrilliant from start to finish! Holly was very friendly, professional and helpful and told me everything I needed to know. Thank you
5/5
View AgentsHighly recommended
Dealt with Jamie, he was very helpfull and professional, got back to me within a timely manor with viewings, very punctual, would definitely recommend.
5/5
GoogleLisa was helpful and very efficient. She could not do enough for us and was very thorough with everything. Would highly recommend this company!!
5/5
View AgentsOutstanding
Great company, highly recommend Dale, what a guy! Best estate agent I've had the pleasure of dealing with and will use in the future
5/5
View AgentsAttentive service and excellent quality marketing
Attentive service from Shane who listened to my requirements as a buyer and has a knack of finding exactly the right properties for me. Concise and knowledgeable information was given relating to putting my property on the market and I am provided with regular updates on what activity is happening relating to my sale. They definitely know their business and their audience and from my dealings so far I would highly recommend.
5/5
View AgentsBest local agent
I have signed up with pretty much every agent in bitterne, as I want a house in bitterne park. The only agents that ever calls me about. Ew properties is Jade from Charles Carr she's really got to know what o want and I know if it's her calling it's going to be somthing of interest. Strong personable service and they know what here doing! I would highly recommend the team here
5/5
GoogleUsed this estate agency the service was great. Shane was excellent, could not fault him.I would recommend them too anyone.
5/5
View AgentsExcellent communication
Lloyd was excellent at keeping up communication, kept us in the loop since he was given the sale. A job well done.
5/5
View AgentsVery Professional
Jade is very helpful and professional, providing me with lots of information to help find the house. I would definitely recommend Jade,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
91 reviews from sellers, rated 4.9 out of 5 on average. For example, Andrew wrote: "Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ..."
110 reviews from buyers, rated 5.0 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."
