Every review we hold for the Birkenshaw office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service. Tabby communication was excellent. Wasnt straight forward but was supportive. Only thing being wrong was the recommended scolicitors . Communication was very poor from them . Did not call when said they would, very frustrating. Would not use those scolicitors again.
Watts your doing a great job but change recommended scolicitors.
Mary · 15 May 2022
Agent replied
Thank you Mary for posting this and we will take on board your comments about the panel solicitors.
★★★★★ 5/5
GoogleWe have just sold our house with Robert Watts Birkenshaw. The service was excellent. Rebecca and Tabby couldnt have been anymore helpful. The whole process took approx
12 weeks from start to finish. I would highly recommend Robert Watts 100%.
Mags · 5 August 2023
Agent replied · 26 August 2023
Thank you Mags we really appreciate you taking the time to post this and we are delighted Tabby and Rebecca were there to help sell so quickly for you.
★★★★★ 5/5
GoogleVery professional and so very helpful throughout the whole process. Tabby, Liz and Rebecca are amazing
Lesley · 18 November 2024
Agent replied · 9 December 2024
Thank you Lesley and it is always really nice to get a review that mentions the whole team so we really appreciate this and glad they were all on hand to help.
★★★★★ 5/5
GoogleReally good service from start to finish. Advertising, brochure and photography excellent, they were prompt and attentive and when needed they were pushing the solicitors to move things along.
Gordon · 20 December 2025
Agent replied · 20 March 2026
Many thanks Gordon this a great review of our service from start to finish and we’re so pleased you were happy. Thank you for using us and good look going forward.
★★★★★ 5/5
GoogleHighly recommend Tabby and the team at Robert Watts. I recently purchased a house with them and they kept the whole process completely stress free. Professional, approachable and kept me updated throughout which was great. Would use again.
Charlotte · 23 March 2025
★★★★★ 5/5
GoogleBought a house through Watts f they provided a first class service friendly staff, had issues with my estate agent who were selling my property but Tabby took it on board to help sort things out, highly recommend them
COFFEE · 28 July 2023
Agent replied · 29 July 2023
Thank you for posting this kind review and we'll let Tabby know you were really happy with her service. Good luck in your new home.
★★★★★ 5/5
GoogleWould highly recommend ,was very supportive and kind when selling mums house ,was updated and spoke to regular
Catherine · 13 March 2026
Agent replied · 20 March 2026
Thank you Catherine we are delighted we could help make the process easier and thanks for using us.
★★★★★ 5/5
GoogleVery friendly, great service. Always calling to update us and always there if we needed to call. 100% recommend. Tabby did a great job helping us with our first home!
Nathan · 20 February 2024
Agent replied · 21 March 2024
We really appreciate you posting this Nathan and glad Tabby was there for you. Good luck in your new home.
★★★★★ 5/5
GoogleI’ve known The Watts Estate Agents for many years and they did a stellar job in marketing and closing. Despite living overseas for many years, John Watts and his colleagues were the only ones I picked to sell my house. Thanks for your service.
Chris · 10 January 2023
Agent replied
We really appreciate you coming back to sell your house with us again Chris and thanks for posting this great review.
★★★★★ 5/5
GoogleTabby Thanks For Everything .Your A Bit Like Tina Turner ...Simply The Best
Sean · 18 November 2024
Agent replied · 9 December 2024
Thanks you Sean - we totally agree with your comments!
★★★★★ 5/5
GoogleGreat experience with Tabby. She was very informative of any new steps with the buying process. One of the best estate agents we have ever used.
Lucy · 6 April 2024
Agent replied · 27 April 2024
Thank you Lucy - really great to get more fantastic feedback about Tabby and that is a great review.
★★★★★ 5/5
GoogleBuying & Selling houses is a stressful activity and Tabby and her team at Robert Watts proved to be a reassuring presence. Refreshingly helpful, quick and professional.
Leah · 7 March 2024
Agent replied · 21 March 2024
Great review thank you Leah and it’s always nice to make a difference for our customers.
★★★★★ 5/5
GoogleWe recently bought our first home through Robert Watts Birkenshaw.
Tabby and the rest of the team were really helpful from the start through to completion and kept us updated throughout.
Thanks All.
Jess · 26 September 2023
Agent replied · 30 September 2023
Thank you Jess were so pleased the team were here to help you on the purchase and its always great to get reviews from buyers as well. Good luck in your new home.
★★★★★ 5/5
GoogleWe recently bought our new home through the Birkenshaw branch and the whole process was made easy by Tabby and the team. They provided a professional, friendly service and kept us informed throughout. All the team were extremely helpful with any questions we had.
We would highly recommend!
Tom · 15 April 2022
Agent replied
Thanks Tom and we’ll let Tabby and the team know your comments
★★★★★ 5/5
GoogleFew bumps along the way but Robert Watts (Tabby) was always easy to contact and push things along when I needed it. The team were professional and easy to work with in these difficult times. Would recommend Robert Watts and will certainly use them again in the future I'm sure!PositiveResponsiveness, Professionalism, Value
Wayne · 25 August 2021
Agent replied
Wayne thanks got taking the time to post this and we’ll let Tabby and the team know. Glad we got you there despite a few problems.
★★★★★ 4/5
GoogleWe were selling my Mum's flat in Birkenshaw due to her passing away.
The team at Robert Watts from the start were professional, compassionate and also really helpful with other parts of the process.
Kept us in the main, up to date with everything during the sale and on completion.
Only two wee niggles, one the 'portal' was a tad lame and the email received a few days ago, asking if we had settled into our new home!
Now, very aware it is a generic email probably sent to all. These really should be personalised to fit whatever scenario regarding the sale etc, considering the fees that are charged.
All in all, we would consider using Robert Watts if we needed an estate agent in the future.
Andy · 7 October 2023
Agent replied · 28 October 2023
Thank you for your thorough review and comments Andy and we’ll definitely keep these in mind as we are always looking to improve going forward.
★★★★★ 5/5
GoogleWe recently bought a house through Robert Watts, Birkenshaw, and Rebecca and the team were really helpful and supportive. Very professional and responsive to our questions and queries, whilst being friendly too.
Jayne · 7 October 2023
Agent replied · 28 October 2023
Thank you Jayne we really appreciate you taking time to post this and super pleased you were happy with Rebecca and the Birkenshaw team. Good luck in your new home.
★★★★★ 5/5
GoogleAmazing service!! So helpful and couldn’t do enough to help us! Special mention to Tabby who was fabulous!
Keep up the great work!
Highly recommend
Jenny · 20 February 2024
Agent replied · 21 March 2024
Many thanks for posting this Jenny and what a super review! We'll let Tabby know how happy you were.
★★★★★ 5/5
GoogleAlways used Robert watts birkenshaw from renting our first home 20 years ago then buying and selling 3 more homes John and Tabby and the team go above and beyond to achieve what you need .
Big big thank you Darren and Lisa
S · 12 September 2022
Agent replied
Thanks Darren & Lisa that’s a very kind review and we are so glad we can continue to help you sell, buy and rent.
★★★★★ 1/5
GoogleUnprofessional and completely lacking basic human decency.
They repeatedly called my Wife while her grandad was dying in hospital. When …
Thomas · 20 December 2025
Agent replied · 20 March 2026
Thomas we are very sorry about this and it was never our intention to upset anyone at this most stressful time. One of our Directors will call your wife to apologise today.
★★★★★ 5/5
GooglePurchased my home through Robert Watts recently and the service was excellent. Rebecca and Liz were extremely helpful and informative throughout the purchase. I would highly recommend using Robert Watts
Matty95 · 16 September 2023
Agent replied · 30 September 2023
Thank you Matty we really appreciate you posting this and glad Rebecca and Liz were there to help. Good luck in your new home.
★★★★★ 5/5
GoogleLoved working with Robert Watts in Birkenshaw.
They really supported me as a customer, and when the process of buying a house …
David · 22 November 2025
Agent replied · 22 April 2026
Thank you David we really couldn't ask for a better review to be fair - 'loved working with us' a great response! Glad the whole team helped you navigate the ups and downs of selling and offered you support throughout the whole process. Thanks for your custom and good luck with your future plans.
★★★★★ 5/5
GoogleEveryone at Robert Watts Birkenshaw was fantastic throughout the house buying process. They updated us on progress regularly, chased others when needed and made things as easy as possible.
Would gladly work with the team again in the future
Kit · 11 November 2022
Agent replied
Thank you Kit we’re so pleased everything went well
★★★★★ 5/5
GoogleIncredibly happy with the service provided. The house was sold and Rebecca kept me updated and well informed on progress every step of the way. You get what you pay for so if you want hassle free I can wholeheartedly recommend John & his team.PositiveResponsiveness, Quality, Professionalism, Value
Stuart · 25 August 2021
Agent replied
What a great review, thanks Stuart
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.