15 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsA personable and efficient team who kept us informed
We picked Robert Watts to sell an elderly relative's house, as they had done a great job on a previous [very similar] occasion - and we weren't disappointed! From the moment John [Watts] came to value the property, right up to the final completion day [only 11 weeks later], all communications were prompt, relevant and delivered by a team who clearly cared about the process. The fact that Robert Watts also offered a 'link' to a local solicitor made the entre sale process simpler - which was important with an 86 year-old vendor now living in a Care Home. Oh, and we shouldn't forget that the property sold FOR THE ASKING PRICE to only the second person to view it ! Excellent performance !!
Rob · 9 June 2017
Agent replied · 9 June 2017
Many thanks for your kind review. Glad everything went so well.
★★★★★ 5/5
View AgentsHard working from start to finish
Sold our house within 10 days of it going on the market. Great first visit from John who took a lot of time to get the photos and layout right. Really supportive and knowledgeable. The team managed the offer process so well, increasing the initial offer by 20k. Good weekly progress reports. If ever you think of doing this yourself for less trust me when I say using an estate agent like Robert Watts is worth every penny. They got us a great deal, managed the process so smoothly and we ended up with a much improved asking price offer through their expertise.
Can't recommend Robert Watts highly enough.
Craig · 20 July 2016
Agent replied · 22 July 2016
Many thanks the brilliant review Craig. We were all so pleased with how it all went. Good luck with the new house, hope it all goes well.
★★★★★ 5/5
View AgentsExcellent professional service with regular updates
From the beginning when John Watts visited to value the house I was impressed with the professionalism and likeable nature of John. The house was an inheritance from my mother and I did not want to be involved showing people around, this was not a problem as the agency did all the viewings, following up with all the potential clients and reporting back to me with details within a few days of the showing. I cannot recommend this agency enough as they provided me with information to make the house more saleable and nothing was too much trouble for them. Excellent service.
Chris · 21 March 2017
★★★★★ 5/5
View AgentsPleasant, approachable staff kept us informed of proceedings
Tabby was pleasant and very patient through thick and thin. John, as first contact, was easy to talk to and gave us confidence. Although we did not have to contact the office on many occasions everyone was extremely helpful..
Lynn · 30 June 2016
Agent replied · 22 July 2016
Thanks for the kind words Lynn, much appreciated.
★★★★★ 5/5
View AgentsAttentative service and good communication
A big thank you to Rebecca, Angela, Tabby and John for excellent service throughout our property sale. We really appreciated your pro-active efforts to help resolve any questions arising with Solicitors and keeping us regularly informed.
Stephen · 30 June 2016
Agent replied · 22 July 2016
Many thanks for taking time to give us some great comments and feedback. It is really appreciated
★★★★★ 5/5
View AgentsFantastic service from all at Robert Watts
The team were very professional, realistic and proactive which (as I work in the conveyancing industry) is very refreshing and evident when I had to switch estate agents to sell my property. The service was equivalent to day and night. Tabby in particular was exceptional. Cannot recommend these guys enough! Many thanks to you all, you're superstars! Bx
Rebecca · 2 September 2017
★★★★★ 4/5
View AgentsAfter a slow start it was all go
After a slow start, we had a few viewings which came to nothing then when we did get an offer we were kept in the loop all the way through. The agents at Robert Watts were always available and we would like to say a special thank you to Rebecca and Angela.
Angela · 25 October 2016
★★★★★ 5/5
View AgentsGreat advice
A very friendly professional team. We were given very good advice after Robert listened very carefully to our needs and expectations. We were offered a new style auction or a traditional sale as the way forward. We chose auction and achieved well above our expectations and have already recommended this type of sale and agent to two of our friends.
Janet · 14 December 2015
Agent replied · 18 December 2015
Many thanks for the kind words Janet. We were all delighted with the outcome and the price achieved was amazing. Have a great Xmas for me and my team at Birkenshaw office. John
★★★★★ 5/5
View Agentsexcellent service from Robert Watts, Birkenshaw
We had excellent service from beginning of the house being put on the market until completion of the sale of our property. We were kept informed of progress every week and given feedback after all viewings.. Special thanks to John and Tabby.
Michael · 6 July 2017
★★★★★ 5/5
View AgentsService with a smile
We received excellent service on the sale of our property. The agent kept us up to date on the viewings and the progress of the sale even though we live overseas. On a visit to the UK the staff were helpful and cheerful. We highly recommend them for the professional service the offered.
Susan · 28 November 2015
Agent replied · 3 December 2015
Many thanks for your comments it is much appreciated and thank you for taking time to write this review.
★★★★★ 5/5
View AgentsGreat service and good value for money!
Very professional and communication was spot on, keeping me up to date every step of the way. I couldn't ask for more and Tabby was absolutely fantastic, would highly recommend!
Hannah · 2 October 2017
★★★★★ 5/5
View AgentsExcellent Professional Service Highly Recommended
We have just sold a property through Robert Watts, we are completely satisfied with all aspects of the process. The staff kept us updated throughout the whole process and advised us accordingly.
I wouldn't hesitate to recommend this agency, first class.
Thank you.
Mr. P. Robinson
Paul · 1 February 2016
Agent replied · 2 February 2016
Many thanks for the kind works Paul. They mean a lot when a client has taken time to say "well done, you have a done a good job" Rebecca, Angela Tabby and myself appreciate it. John
★★★★★ 5/5
View AgentsHouse Sale
Fantastic efficient and very helpful staff. Sold my property very quickly and kept me fully informed as my sale progressed. This is the 2nd property Robert Watts has sold for me and I would highly recommend them. Thanks for a job well done!
James · 10 December 2015
Agent replied · 14 December 2015
Many thanks for the review James. We always try and give excellent customer service. Your kind comments mean a lot to both myself and my team.
★★★★★ 5/5
View AgentsSale of property
They were very professional with great communication throughout the sale of my property.
Grahame · 21 July 2017
Agent replied · 16 August 2017
Many thanks for your kind review. Glad everything went well.
★★★★★ 5/5
View AgentsSale of house
Rating only, no written review.
Anita · 5 February 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
