Every review we hold for the Birkenshaw office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTabby was great throughout the whole process. Even when no significant updates were available tabby would call with the latest status of the purchase of our house.
I would recommend using the birkenshaw office if you’re considering purchasing a house.
Connor · 26 May 2024
Agent replied · 24 August 2024
Thank you Connor we’re delightful Tabby was there to help you purchase your new home. Good luck and enjoy your new house.
★★★★★ 5/5
GooglePurchased my property with Robert Watts, the experience is great and 5 star, special thank you to Rebecca who called me on a weekly bases and provided a feedback and support. from this moment I'm only selling home with Robert Watts and purchasing with you only. Thank you A+++++++++++
Roland · 11 November 2023
Agent replied · 25 November 2023
Thank you Roland for such a glowing review - cant get better than A+++++++++++!. We're so pleased Rebecca was there to help. Good luck in your new home.
★★★★★ 5/5
GoogleWe were very impressed with Robert Watt's. Absolutely professional from 1st day, also very friendly and kept us informed every step of the way. Tabby was excellent, thank you for all your help. I would definitely recommend to freinds and family.
Julie · 20 April 2024
Agent replied · 27 April 2024
Thank you Julie we’re so pleased that you were happy with the service Tabby provided throughout the process. Please do recommend us to friends and family if they are thinking of moving.
★★★★★ 5/5
View Agents SellerA personable and efficient team who kept us informed
We picked Robert Watts to sell an elderly relative's house, as they had done a great job on a previous [very similar] occasion - and we weren't disappointed! From the moment John [Watts] came to value the property, right up to the final completion day [only 11 weeks later], all communications were prompt, relevant and delivered by a team who clearly cared about the process. The fact that Robert Watts also offered a 'link' to a local solicitor made the entre sale process simpler - which was important with an 86 year-old vendor now living in a Care Home. Oh, and we shouldn't forget that the property sold FOR THE ASKING PRICE to only the second person to view it ! Excellent performance !!
Rob · 9 June 2017
Agent replied · 9 June 2017
Many thanks for your kind review. Glad everything went so well.
★★★★★ 5/5
View Agents BuyerTabby could not have done more for us
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely brilliant and kept Rob and I in the picture throughout the whole year. She sympathised, understood and always remained professional and calm even when I think her patience was tested as well as our own! This is our first ever dealings with Robert Watts but after our experience working with them, in particular Tabby, I would happily recommend them to anybody. I cannot thank her enough and we are two very happy and thankful homeowners now. It was all well worth the wait.
Leanne and Robert
x
Leanne · 10 February 2017
Agent replied · 10 February 2017
We shall pass your kind words onto Tabby, thank you. Sometimes moving can be stressful but being kept upto date at all stages is so important and its something we pride ourselves on a Robert Watts. Good luck in your new home.
★★★★★ 5/5
GoogleEven if selling house was stressful time, cuz buyers and their solicitors were very difficult to work with, thanks to robert watts team i always felt listened and taken cared of. Very helpful and understanding. responding to every issue i've had.
Igor · 20 December 2025
Agent replied · 20 March 2026
You are so correct Igor that it can be stressful when certain parties in the transaction are not helpful but we do feel communication is vital and it’s always great to hear when we’ve done a good job. Thanks for instructing us and good look with your future plans.
★★★★★ 5/5
View Agents BuyerAlways on the ball
We purchased a property through Robert Watts.
Rebecca Hey was brilliant. If I had a query she got back to me in super quick time - usually within 5 - 10 mins.
I never had to chase them for anything, which was SUCH a refreshing change in this day and age.
If Rebecca wasn't in the other ladies Tabby & ? (sorry cannot remember name) were equally as good at getting answers to my queries.
I give them 100/100 for customer service.
Rebecca & her colleagues are a credit to Robert Watts.
Rita · 20 September 2016
Agent replied · 26 September 2016
Many thanks for your kind words - glad everything went according to plan. Go Team Birkenshaw.
★★★★★ 5/5
View Agents SellerHard working from start to finish
Sold our house within 10 days of it going on the market. Great first visit from John who took a lot of time to get the photos and layout right. Really supportive and knowledgeable. The team managed the offer process so well, increasing the initial offer by 20k. Good weekly progress reports. If ever you think of doing this yourself for less trust me when I say using an estate agent like Robert Watts is worth every penny. They got us a great deal, managed the process so smoothly and we ended up with a much improved asking price offer through their expertise.
Can't recommend Robert Watts highly enough.
Craig · 20 July 2016
Agent replied · 22 July 2016
Many thanks the brilliant review Craig. We were all so pleased with how it all went. Good luck with the new house, hope it all goes well.
★★★★★ 5/5
View Agents BuyerFantastic service and great to deal with
We recently purchased our new house through Robert Watts in Birkenshaw and were highly impressed with Tabby. Fantastic service from start to finish. Tabby was always available to speak to and went above and beyond to get everything sorted. Very pro-active and always knew exactly where we were in the process. Towards the end of the process we had regular progress updates from Tabby so we knew what was happening and she ensured all other parties where up to date which was a great help as our solicitors weren't very forthcoming. Thanks for all your help Tabby!
John · 17 May 2016
Agent replied · 22 July 2016
Many thanks for taking time to give us a review. Tabby is an extremely important member of the team and always aims to give 100% commitments to our clients. She is delighted with your kind words.
★★★★★ 5/5
GoogleTabby and the team were amazing. they kept us informed of everything along the way, we didn't have to chase them as the information was always forthcoming as and when we needed to receive it. They were patient with us and with the buyer and helped to make things go as smoothly as possible. Thank you again for making the whole move a lot less stressful than it could have been!PositiveResponsiveness, Professionalism
Mark · 25 August 2020
Agent replied
Mark many thanks for this great review and we’ll let Tabby and the team know. It can be stressful so we’re glad we did everything we could to ease this. Good luck.
★★★★★ 5/5
GoogleAbsolutely fabulous Estate Agents. From start to finish they were so helpful and patient. A massive thank you to Rebecca, Liz and Tabby for all their help.
Donna · 26 October 2024
Agent replied · 9 November 2024
Thank you Donna, what a great review and we're so pleased the whole team was on hand to help.
★★★★★ 5/5
GoogleI used to Birkenshaw Branch when purchasing my first home and both Rebecca and Tabby were so lovely and made the process really smooth for us thank you guys :) xx
Nisha · 3 August 2024
Agent replied · 24 August 2024
Thank you Nisha it’s so nice to hear that both Rebecca and Tabby were there to help you buy your first house. Enjoy your new home.
★★★★★ 5/5
GoogleTammy was very helpful informing myself all updates through whole process for our house. All staff very efficient and helpful. I am happy with the service provide by Robert Watts staff
R · 25 July 2024
Agent replied · 24 August 2024
Thank you for posting this very kind review and glad we could help through the whole process.
★★★★★ 5/5
GoogleExcellent service provided by Robert Watts, particularly Tabby. Went out of their way to keep me informed and regularly chased things up. The diligence and professionalism throughout kept the inevitable stress of moving house to an absolute minimum. Highly recommend and would use again.
Jack · 28 October 2023
Agent replied · 25 November 2023
Thank you for posting this Jack it’s great to hear the team at Birkenshaw and Tabby especially was there for you all the way.
★★★★★ 5/5
GoogleFantastic service from start to finish! Especially from Tabby & Rebecca - thank you!
My house went through swiftly and they kept me up to date along the way. This is how it should be! :)
Finesse · 13 April 2024
Agent replied · 27 April 2024
We really appreciate you posting this super review and we think it really shows that Tabby and Rebecca and the whole Birkenshaw team are working really hard for all our valued customers.
★★★★★ 5/5
GoogleFantastic, regular updates, highly recommend
Tabasco · 8 August 2026
Agent replied · 22 August 2026
Thank you posting this it is much appreciated and glad we could help.
★★★★★ 5/5
GoogleVery Professional Business with caring and hard-working staff.
Solicitors dragged their heels a bit with our purchase but the RW team were always on the ball chasing and providing daily updates. Especially Tabby Hickling. Will be recommending them to others.
Jake · 23 December 2023
Agent replied · 30 December 2023
Thank you Jake we'll pass your comments onto the team especially Tabby and we're so pleased we could help despite the delays with solicitors.
★★★★★ 5/5
GoogleGreat service from the Robert Watts team on the sale of my property.
Professional, efficient and very friendly.
Would recommend
Chris · 15 April 2026
Agent replied · 22 April 2026
Many thanks Chris we’re so pleased the team at Birkenshaw could help you in the selling process. Thanks for using us.
★★★★★ 5/5
GoogleExcellent performance and great customer experience.
ONAKPO · 25 July 2026
Agent replied · 22 August 2026
Thank you and we're delighted we could help and you were so happy.
★★★★★ 5/5
GoogleThe sales team have been amazing from start to completion. Friendly approachable and in regular contact with us throughout the whole process. Highly recommended.
Victoria · 14 March 2026
Agent replied · 20 March 2026
Many thanks Victoria for posting this great review. We aim to have a down to earth but professional service and like you said, good communication is key. Good luck going forward.
★★★★★ 5/5
View Agents BuyerTabby was fantastic
This was my first house purchase as a single buyer and the agent I dealt with was very helpful. Tabby explained everything to me and constantly kept me informed of the progress of both my purchase and the sellers progress.
In my opinion she went above and beyond with her service and I am very grateful for all her efforts. My daughter and I are now very happy in our new home.
Tina · 9 July 2017
Agent replied · 16 August 2017
Many thanks for your kind words. We are so happy you thought Tabby was on the ball.
★★★★★ 5/5
GoogleWe have recently used Robert Watts in Birkenshaw to sell a property. We would not hesitate to recommend them. John provided us with excellent help and advice. The staff were wonderful, keeping us updated every step of the way. They took the stress away from us by handling enquiries, viewings, offers and chasing up completion. Brilliant team!
Brian · 15 May 2022
Agent replied
Thanks Brian that’s a great review. Glad we could help and we’ll pass your kind words onto the Birkenshaw team.
★★★★★ 5/5
GoogleAll very good. Highly recommend.
SW · 22 July 2026
Agent replied · 22 August 2026
Thank you for posting this we really appreciate it
★★★★★ 5/5
GoogleI was very impressed with Tabby and the team at Robert Watts for helping me with buying my house. I had lots of issues along the way and they kept in touch and took an interest in me personally which was lovely. Communication was excellent and I’d highly recommend using them!
Thankyou!
Tracy · 12 September 2022
Agent replied
Thank you Tracy and we’re delighted that Tabby was on hand to help you on buying your new home as it can be problematic at times. Enjoy your new home.
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