Every review we hold for the Bath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMartin & Co succeeded where another…
Martin & Co succeeded where another local agent failed.We had our property on the market with another well know agent for months with only one viewing with no feedback at all.We moved to Martin & co and within one week had 6 viewings , quickly followed by two offers.The house has sold and we can not thank David Minors enough for his constant updates and commitment in selling our property.Outstanding service is not an exaggeration!.A massive thank you David.
Mr · 3 August 2023
★★★★★ 5/5
TrustpilotFriendly and helpful staff
The Martin&co staff have been great. I rented a property through them and throughout the tenancy they were helpful, responsive and friendly. Any issues were always promptly addressed and I would recommend them to anyone looking at property in Bath or the surround.
Chris · 6 July 2026
★★★★★ 5/5
GoogleBrilliant service, always responsive, David was supportive between ourselves buying and the sellers, this was not an easy process but he kept us all informed and worked with our Solicitor as well. Good communication.
Carol · 18 May 2024
Agent replied · 25 June 2024
Dear Carol, Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with David and our team. Ensuring smooth communication and providing support during the buying process is our top priority. We're grateful to have been able to assist you and appreciate your acknowledgment of our efforts.
★★★★★ 4.8/5
View AgentsLetting of house in Langdon Rd.
I haven't had much contact with Ayla, but when I have done she has been very helpful & efficient.
Monica · 9 January 2025
Agent replied · 17 January 2025
Dear Monica, Thank you for your kind review! We're delighted to hear that Ayla's assistance met your expectations during your interactions. We strive for consistent, top-quality service and your feedback is invaluable to us. Should you require further assistance or more frequent contact, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleDavid Minors and his team were absolutely brilliant and a pleasure to work with whilst finding a buyer and seeing the sale through in my house in Bath. Can’t recommend them highly enough.
Jane · 8 August 2025
★★★★★ 5/5
GoogleThank you to Caroline R for all her help throughout my tenancy! Quick replies and queries addressed swiftly and professionally!
Thanks again ⭐️
Anonymous · 13 November 2025
★★★★★ 5/5
GoogleIncredibly helpful lettings specialist Kate - so knowledgeable. Really appreciated her specialist advice and approachable manner.
Deborah · 5 February 2025
Agent replied · 13 April 2026
Thank you, Deborah, for your kind words! We’re thrilled to hear that Kate’s expertise and approachable manner made a positive impact. She’ll be delighted to know you appreciated her advice. Thanks again for taking the time to share your experience!
Best regards,
The Martin & Co Team
★★★★★ 5/5
GoogleAll went well. Good communication. Efficient service. Would recommend. Thanks.
Lewis · 13 April 2025
Agent replied · 13 April 2026
Thank you, Lewis! We’re glad to hear everything went smoothly and you found our communication and service efficient. We really appreciate your recommendation! … More
★★★★★ 5/5
GoogleGood experience at Martin&Co when letting a property recently, as many have mentioned Kate goes above and beyond and kept me very well informed during the process and made sure there were no delays.
Doug · 9 April 2024
Agent replied · 1 May 2024
Hi Doug,
We're delighted that we've lived up to your expectations, and hope you'll be very happy in your new home. :)
★★★★★ 5/5
GoogleGaye from Martin & Co Bath Lettings & Estate Agents was very welcoming from the get go and has been excellent in communicating with our landlord. I always felt in good hands with Martin & Co Bath Lettings & Estate Agents and would definitely rent again via this agent!
Juliette · 5 April 2023
Agent replied · 4 July 2023
Thank you Juliette for your lovely review.
★★★★★ 5/5
GoogleKate was extremely helpful during our hunt for a flat an recommended our flat that we are now living in
EditsForFun · 30 November 2025
★★★★★ 5/5
TrustpilotEfficient, proactive and smooth communication
Efficient and smooth communication. David was very proactive and quick to make sure our house was on the market. The technology and interface used to see viewings and feedback was also very helpful. David has been insured the full process. We would recommend Martin & Co.
Creina · 21 June 2023
Agent replied · 13 July 2023
Thanks very much for the review its very kind of you. regards David
★★★★★ 5/5
View AgentsHighly Recommend
I am a contractor for Martin & Co in Bath, and they are always very professional, helpful, fast to respond and deal with accounts, and a general pleasure to work with and for. We deal mostly with Caroline, who is always fantastic, but anyone in the office that we speak to or deal with is always the same, they are all as nice and professional as each other.
Emma · 14 February 2024
★★★★★ 5/5
GoogleWe have enquired Martin & Co Bath for a valuation as our property is due for remortgage.
Communication was polite, clear and swift.
After describing the upgrades done to the property and providing any other details requested, David came back with an in-depth report in which an estimate value was provided according to the market equivalents for the area.
Pretty satisfied overall
Roussetos · 13 January 2026
★★★★★ 5/5
GoogleRecently moved back to Bath. With the help of Kate and Caroline we have gotten an amazing apartment. So patient and made it so easy.
Joseph · 3 October 2025
★★★★★ 5/5
View AgentsAlya Quinton - 49 Beckhampton
Alya was very helpful and professional, answering my questions and had the key ready for me upon my arrival, making the process incredibly smooth and quick.
Molly · 8 August 2024
Agent replied · 28 August 2024
Dear Molly, thank you for your wonderful review! We're thrilled to hear that your expectations were exceeded and we provided a seamless experience. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Wishing you all the best in your new venture!
★★★★★ 1/5
GoogleWould not recommend as the treatment of students/tenants is far from satisfactory. Property was not ready for tenants despite postponing date for moving in twice, the house was half decorated with hallway and rooms still needing doing in January. Boiler needed servicing within the first week and agent tried to get tenants to pay for this, until they insisted the agent called the boiler service for confirmation with them present in the office. Rubbish bags and large plastic crates left in garden by previous tenants were not removed despite several requests due to rat risk, - apparently not the agents problem as “he’d asked the cleaners to take them and what more could he do”?!, One of the beds was changed from double to single before moving in without notice and some of the bedroom doors were cracked/split and still not fixed, so all in all a very unsatisfactory start! Communication with agent has been hard work for the tenants and pretty disgraceful with no responsibility taken and the disregard for the tenants due to their ages has been despicable.
The agent tried to insist on a lead tenant after moving in, despite that not being in the signed contacts, this had to be refused by parents/guarantors as the agent was persistent. As a parent/guarantee , this has been the poorest tenancy experience with enormous pressure on the students to constantly request fair treatment, several meetings to ask that the property was made good as per contract and safe to live in. The CO2 alarm (gas boiler) floating in the corner with no battery and clearly no power, was supposedly “fine”, according to the agent, until another member of staff from the side office, intervened and insisted that the alarm did indeed need fixing.
We will not rent through Martin and Co Bath again and certainly do not recommend to other parents/guarantors sadly.
Mette · 1 March 2023
★★★★★ 5/5
View AgentsAyla is super!
I have been dealing with Ayla at Martin & Co (Bath) for some time now and she is great. Quick communication, polite, and get's stuff done. She is an asset to this company. Would certainly recommend her to any future landlords.
Sorab · 27 March 2025
★★★★★ 5/5
TrustpilotHighly Recommend
We are contractors for Martin & Co in Bath, and are always impressed with their level of professionalism and that they are generally a pleasure to work with and for. They always respond quickly to any and all emails or questions we have. We mostly deal with Caroline, but all of the staff are the same, they are all as nice and professional as each other!
Emma · 14 February 2024
★★★★★ 5/5
GoogleThis company has has been managing my property for 5 years now . They have been very helpful and a great asset as they remove all the problem of dealing with rental. My agent is Kate and she has been great .
Thank you all and hope we will continue working together for many more years . M akin
Michel · 27 June 2024
★★★★★ 5/5
GoogleThe whole process with Marting&Co has been friendly and painless. Viewings were easy to arrange and Bebe in particular was very friendly, informative, and gave great advice. Really goes a long way in making this process easier and less scary for students doing this all for the first time.
Ben · 6 December 2022
Agent replied · 7 February 2024
Thank You Ben
★★★★★ 5/5
TrustpilotThis company have been managing my…
This company have been managing my property for 5 years now . They have been very helpful and a great asset as they remove all the problem of dealing with rental. My agent is Kate and she has been great . Thank you all and hope we will continue working together for many more years . M akin
Michel · 26 June 2024
★★★★★ 5/5
View AgentsFirst Time Students
The whole process with Marting&Co has been friendly and painless. Viewings were easy to arrange and Bebe in particular was very friendly, informative and gave great advice. Really goes a long way in making this process easier and less scary for students doing this all for the first time.
Benjamin · 20 November 2022
Agent replied · 21 November 2022
Thank you so much :)
★★★★★ 5/5
GoogleThroughout our house buying process so far, Charlotte has been nothing but incredible. She has gone the extra mile and then some to get our perfect first home! She is incredibly honest and attentive which is a rarity and hard to come by. We thank you so much!
A · 29 November 2022
Agent replied · 7 February 2024
Thank You
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
