Trusted Agent profile · Bath

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Martin & Co Bath reviews

4.8

★★★★★ Excellent

727 reviews across 4 platforms

1 Cleveland Place, Bath, BA1 5DF

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Martin & Co's office in Bath, at 1 Cleveland Place, is rated 4.8 out of 5 across 727 reviews on four platforms, including 274 Google reviews rated 4.6.

Google logo

4.6 / 5

274

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

View Agents logo

4.9 / 5

106

Reviews on View Agents

This office

Trustpilot logo

339

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martin & Co Bath

We are proud to have managed residential sales and property lets in the heart of Bath and the surrounding areas, since 2004. As a UNESCO World Heritage site, the city of Bath attracts many visitors, who visit its Roman Baths and historic sites all year round. Its outstanding schools and significantly low crime rate make the city a much desired location. Our Bath-born Director Brian Phillips is a Member of the Association of Residential Letting Agents (ARLA), and has excellent local knowledge and understanding of the latest property trends. Our team at Martin & Co Bath is on hand to provide friendly, professional advice on sales, lettings or buy-to-let investments. A full management service is also available to all UK and overseas landlords. If you're looking for a property to buy, let or rent in Bath, please contact a member of our dedicated team who will be happy to help.

Reviews

Every review we hold for the Bath office, from every platform, shown as written. First names only.

5/5

View Agents
Tenant

Amazing!

Bebe was a great help after we got past the initial steps with Ayla and Gaye (who were also very helpful). This is our first time renting and they were very patient with us and provided us with all the information that we needed. They replied to all of our questions very quickly and were amazing at helping us deal with any problems. Thank you for making our first renting experience a positive one!!

Rachel · 10 February 2023

Agent replied · 13 February 2023

Thank you so much for your lovely review :)

5/5

Google

We have just moved into a rented flat in Bath and found the process with Martin & Co to be very easy and quick. Kate looked after us very well and was always on hand to answer any questions, the process was really seamless.

Esme · 14 November 2024

Agent replied · 18 October 2024

Dear Esme, Thank you for your glowing review! We're thrilled to hear that your rental experience in Bath was smooth and efficient. It's wonderful to know Kate provided the support you needed. We always strive for excellence and your feedback is greatly appreciated. Welcome to your new home!

5/5

Trustpilot

David Minors (Bath)

Martin & Co have consistently proven to be a reliable and knowledgeable partner in sales and purchase transactions. David Minors and his team exhibit a high level of professionalism and expertise, making them a top choice of estate agents for our mutual clients. Their attention to detail, prompt communication and thorough understanding of how transactions should proceed is why we choose to work with them. I confidently recommend David Minors and his team to anyone in need of an exceptional service to sell their home or purchase their dream home!

Sophia · 2 September 2024

5/5

Google

I recently had the pleasure of working with Kate Armstrong, at Martin & Co, for the letting of my house, and I couldn't be more impressed. From start to finish, she handled every aspect with professionalism, efficiency, and care. Her attention to detail ensured a smooth process, and she kept me informed every step of the way. What stood out the most was her dedication to finding the right tenants, and I truly felt that my property was in the best hands. I highly recommend Kate to anyone looking for a reliable and personable letting agent!

Nikki · 31 August 2024

5/5

Google

Caroline has been an amazing property manager during our time in our student house. She was always responsive, friendly, and made sure everything ran smoothly. We felt really well looked after and appreciated how easy she made things for us. Highly recommend her to any students looking for a supportive housing experience! Josh and 592 !

Josh · 11 July 2025

5/5

Google

Martin & Co Bath were kind, helpful, and patient in helping me secure my place in the city. Kate supported me throughout the entire process, providing clear guidance and ensuring everything was correct.

Harry · 13 February 2026

5/5

Google

From a guarantor’s point of view, Ayla was fantastic. She was always quick to respond, transparent, and made sure everything was clear. Her professionalism and support made the whole process much easier.

Alisha · 20 March 2025

Agent replied · 10 April 2025

Thank you for your feedback, Alisha! We’re glad Ayla's professionalism and support made the process easier for you. We appreciate your kind words!

5/5

Trustpilot

Highly impressive property agents

My experience with this firm of estate agents was extremely impressive. They responded promptly to my requests for viewings and were very accommodating of my tight schedule during my visit to Bath. The service I received from Gaye, in particular, was excellent. She couldn't have been more helpful and was so pleasant to deal with. Her knowledge of, and experience in, the property market, provided me with the guidance I needed. I would not hesitate to deal with Martin & Co Bath again for all my property-related needs.

Susan · 18 June 2024

5/5

Google

Martin & Co Bath have been exceptional in helping me to sell my property. David was my contact throughout the process and was always chasing both sets of conveyancing solicitors to keep things moving! He kept me informed and was always polite and courteous.

Simon · 2 October 2025

5/5

Google

David was extremely helpful and efficient. Always quick and efficient responses.. Went beyond the call of duty... Took the trouble to liase with my mortgage broker over a query, and resolved quickly, (even though clearly very busy with multiple viewings and enquiries). Sadly the property I viewed wasn't for me, but wouldn't hesitate to recommend Martin and Co.. An altogether positive experience. Thank you!

Rachel · 13 June 2023

Agent replied · 4 July 2023

Thank you Rachel for your lovely review.

5/5

View Agents
Landlord

Outstanding service

I cannot the staff at Martin&co highly enough. Caroline has been a constant support in letting our property and helping us with any issues. Her knowledge, experience of letting property and understanding cannot be faulted. I would highly recommend.

Alison · 16 October 2024

Agent replied · 18 October 2024

Dear Alison, Thank you so much for your wonderful review and for your high recommendation. It's been an absolute pleasure supporting you in letting your property. Caroline and the team are delighted to hear your positive feedback on our service and understanding. We look forward to continuing our successful partnership. Warm regards, The Martin & Co Team

5/5

Trustpilot

Genuinely first class service from…

Genuinely first class service from Martin and Co in Bath, particular thanks to Kate Armstrong.

Diane · 22 May 2026

5/5

View Agents
Tenant

Bebe and the Bath team were excellent agents to deal with

Bebe and the team at the Bath office were excellent in terms of support, communication and speed to help me find a new rental home in after relocating from overseas to Bath. They are extremely friendly and helpful and were always only a phone call away when I needed clarity on aspects of the rental process. I'd like to thank Bebe, Gay and the team for an excellent experience. Nicholas

Nicholas · 28 September 2022

Agent replied · 28 September 2022

Thank you for your kind words Nick, we wish you all the best in your new home.

5/5

Google

Martin & Co were really helpful and supportive during my process of buying a property. Gaye was very communicative and answered my every need, and they even bought me a bottle of bubbly on my last visit to them! Thanks again!

Freya · 11 October 2025

5/5

Google

Dealt with David Minors buying an apartment in Bath. Excellent communication and really helped to progress the transaction. Would strongly recommend based on my experience.

Clive · 13 April 2025

Agent replied · 13 April 2026

Thank you, Clive, for your kind words and recommendation. We’re delighted that David was able to support you with excellent communication and help progress your purchase smoothly. It was a pleasure working with you! … More

5/5

Trustpilot

Professional, friendly and personalised service

I have been a client of Martin & Co Bath for over 10 years. They have always provided a professional, friendly and personalised service. When there is a problem, they do their best to solve it. They also seem to always find good tenants who stay for a long time and take good care of the property. Even though I live some 4300 miles away I feel reassured that my flat in Bath is in good hands with them.

Manuelle · 21 April 2021

Agent replied

Thank you for your kind comments Manuelle, its a pleasure working with you.

5/5

Google

Kate was really helpful in helping us move into our flat - handling many quick query emails from us with quick and informative replies!

Pippa · 13 April 2025

Agent replied · 13 April 2026

Thank you, Pippa! We’re glad to hear Kate was able to assist you so promptly and help make your move smoother. She’ll be happy to know you appreciated her quick and informative responses. Wishing you all the best in your new flat! … More

5/5

Google

We recently worked with Kate Armstrong and she was a delight. Extremely helpful and friendly and always gave quick informative responses to our queries.

Sharleigh · 13 April 2025

Agent replied · 13 April 2026

Thank you, Sharleigh, for your kind words! We're so pleased to hear you had a great experience working with Kate, she’ll be delighted to know her support made a difference. Wishing you all the best and thanks again for taking the time to leave a review! Best regards, The Martin & Co Team

4/5

View Agents
Tenant

Praise for Ayla

Ayla is one of the most communicative and friendly agents on the Martin & Co team! She helped me negotiate rent with my landlord, being massively helpful and considerate every step of the way. I hadn't always had good communication from the team here but Ayla has actually really changed my opinion of Martin & Co!

Amy · 11 April 2025

5/5

Trustpilot

The property maintenance team

The property maintenance team, in particular Caroline, have been super helpful, professional, efficient and most importantly effective in their support and service for us as landlords in a time of need, when our current managing agent was letting us down. All of this without any drama or fuss. We are so grateful and thankful.

Jagdis · 2 May 2025

5/5

Trustpilot

Ayla was very personable when I came…

Ayla was very personable when I came into the office the week before last. When I queried procedures about tenancy agreements which she was unsure of, she reassured me that she would find out the relevant information. I would not hesitate to liaise with Ayla again. Thank you.

Jo · 5 July 2025

5/5

Trustpilot

Professional and prompt

Gaye has been very professional kind and accommodative. I had a seamless process of booking myself in for a viewing and despite running late to the appointment, she was incredibly understanding. All my questions related to the property were promptly answered. The communication and service were outstanding .

Himani · 2 July 2025

5/5

Trustpilot

Highly recommended

We've been with Martin and Co for over a year now, and from the initial property search to ongoing management, they've been incredible. The team is always responsive, professional, and goes the extra mile to make sure we were looked after and cared for. Their knowledge and support made the whole process so much easier. I Highly recommend them to anyone looking for an estate agent who truly delivers! A special thanks to Gaye and the team for all their help.

Nicholas · 14 March 2024

5/5

Facebook

We have been recommended Martin @ Co Bath a few years ago . I must say the service we have received had been outstanding an professional at all times . Claire Edwards has been exceptional with the managed service offered , and recently dealt with the headache of a flood claim from a third party to a satisfactory conclusion for not only the tenants but ourselves . Their latest Virtual Tour bowing option look great for remote viewing from the comfort of your home . We have total peace of mind with a Martin & Co letting which is vitally important as we live the other side of the country . I can not speak highly enough about the service we have revived as landlords from the complete team. Thank you all. Michael

Michael · 20 May 2020

Agent replied · 24 May 2023

Knowing MRS ELIZABETH BAYS has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing … See more

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Questions about Martin & Co Bath

How many reviews does Martin & Co Bath have?

Martin & Co's Bath office has 727 reviews across four platforms: 274 on Google, 8 on Facebook, 106 on View Agents, 339 on Trustpilot.

What is Martin & Co Bath's rating?

Martin & Co Bath is rated 4.8 out of 5 across all 727 reviews, and 4.6 out of 5 on Google from 274 reviews.

What do sellers say about Martin & Co Bath?

5 reviews from sellers, rated 5.0 out of 5 on average. For example, Elaine wrote: "From the moment I contacted Charlotte I knew that she was the agent to sell my property. After my initial email enquiry she asked lots of questions about the ..."

What do buyers say about Martin & Co Bath?

9 reviews from buyers, rated 5.0 out of 5 on average. For example, Briar wrote: "Gaye was reassuringly professional (having visited several flats with other estate agents who worryingly seemed to know nothing about the properties they were ..."

What do landlords say about Martin & Co Bath?

21 reviews from landlords, rated 4.9 out of 5 on average. For example, Manuelle wrote: "I have been dealing with Martin and Co for over a decade for the letting of a flat in Bath. The service has been professional and friendly most of the time ..."

What do tenants say about Martin & Co Bath?

68 reviews from tenants, rated 4.9 out of 5 on average. For example, Mike wrote: "We've not let through Martin&Co before but have let through various other agents in Bath and Bebe was really helpful and honest with us from the start. We're in ..."

Where is Martin & Co's Bath office?

Martin & Co Bath, 1 Cleveland Place, Bath, BA1 5DF.

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