Trusted Agent profile · Basingstoke

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Martin & Co Basingstoke reviews

4.6

★★★★★ Excellent

326 reviews across 5 platforms

26 London Street, Basingstoke, RG21 7PG

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Martin & Co's office in Basingstoke, at 26 London Street, is rated 4.6 out of 5 across 326 reviews on five platforms, including 201 Google reviews rated 4.4.

Google logo

4.4 / 5

201

Reviews on Google

This office

Facebook logo

4.6 / 5

38

Reviews on Facebook

This office

View Agents logo

4.9 / 5

64

Reviews on View Agents

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

allAgents logo

22

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers4 reviews

5.0 / 5 OVER THE PAST DOZEN OR SO YEARS,MARTIN AND CO IN BASINGSTOKE HAVE FULLY MANAGED ALL THE LETTINGS IN A VERY PROFFESIONAL MANNER,FINDING SUPER QUALITY TENENTS WHO ...CHRIS, 14 November 2025Read all 4 from sellers

Buyers2 reviews

5.0 / 5 I am very grateful to Andrew and Lindsey for being so helpful towards buying my first home. Andrew guided me with the process and the purchase was completed in ...Januka, 23 November 2023Read all 2 from buyers

Landlords28 reviews

5.0 / 5 Martin & Co took over the full management of my rental property earlier this year, and I’ve been completely impressed with the service. They perform quarterly ...Freya, 16 December 2025Read all 28 from landlords

Tenants29 reviews

4.9 / 5 Martin & Co have been our property managers for the last 6 years and I can't fault them at all. As tenants they are really kind and helpful with any problem ...Alexandra, 27 July 2025Read all 29 from tenants

About Martin & Co Basingstoke

Established in 2008, Martin & Co Basingstoke is one of the area’s top-rated and award-winning estate and letting agents, with hundreds of positive reviews from satisfied sellers, buyers, landlords and tenants. Led by Director Mike Shelton, a landlord himself with decades of experience, our dedicated team combines the strength of a respected national brand with genuine local expertise. We specialise in residential sales, lettings, and full property management throughout Basingstoke and the surrounding villages. Clients benefit from tailored marketing plans and online exposure on all the leading portals like Rightmove, Zoopla, and OnTheMarket, ensuring properties reach the widest possible audience. We pride ourselves on honest advice, accurate valuations, and clear, proactive communication every step of the way. Our centrally located branch on London Street (RG21 7PG) is fully accredited, award-winning, and always ready to help with valuations, new instructions, or simple, friendly advice about the local market. With a strong reputation for results and excellent service, Martin & Co Basingstoke gives landlords and sellers peace of mind and confidence in their next move. If you’re a landlord looking to maximise your investment or a homeowner ready to sell, contact our experienced team today on 01256 859960, we’re ready to help you with your next exciting journey.

Reviews

Every review we hold for the Basingstoke office, from every platform, shown as written. First names only.

1/5

Google

They are great at finding a property as that is where there commission comes from. Alas on check out they will withold a huge chunk of your deposit! Be warned!! They will use over inflated quotes more then double the going price!? They will ensure the inventory person they use that you pay for recommends the smallest thing to be paid for by the Tennant- in fact after 2yrs in our property the only Fair Wear and Tear item listed by Martin and Co was a bent door stop the rest was to be paid for by us- yes to redecorate the whole house so it looks like it was never lived in!! Beware your deposit, just because it is in a scheme just delays the estate agent getting it- the LL doesn't get it any more, it is swallowed up in the letting agents over inflated quotes. Ensure any and all dealings with Martin and CO basingstoke are done IN WRITING.

A · 19 October 2011

5/5

Google

The whole team were really helpful during the whole moving process, and whenever we need anything! All great:)

Amelia · 5 March 2025

5/5

Facebook

We found our last property with Martin & Co. After my previous experience with others agencies I can highly recommend it as the best agency. The made everything easy and quickly, helping us with everything. Many thanks and congratulations Basingstoke team.

Cristobal · 26 June 2019

Agent replied · 26 February 2025

We thank you for the kind words. Good luck in your new home.

5/5

Google

Super responsive, knowledgeable, efficient and friendly service. Very pleased with how Martin & Co manage our properties. 10/10 highly recommended!

C · 5 April 2023

Agent replied · 6 February 2024

Thank for the review about us here in Basingstoke

5/5

Facebook

Im a first time renter and martin & co were excellent. No hasel or fuss saw the property i wanted and within a week i had the keys in my hand and now in my new flat. Thanks martin & co :) xx

Maria · 1 March 2016

Agent replied

Hope you are enjoying your first home and we hope to see some photos.

5/5

Google

Martin & Co made everything straightforward and easy when it came to finding a new rental property. Big thanks to Lyndsey and Chloe they were great!!!

Yemi · 5 July 2017

4.6/5

View Agents
Landlord

Landlord review

Great professional service and easy to deal with.

Tauqeer · 24 May 2025

5/5

Google

Fantastic service from the team at Martins in Basingstoke! They have been friendly and informative from the moment we signed with them and the service has remained the same - 10/10! They are thorough and fast with their responses and have A LOT of knowledge about the property market both rental and purchasing. Would definitely recommend.

Michelle · 9 September 2022

5/5

Google

Attentive, professional and communicative agency! Really happy to be working with them for 1+ years

Rosie · 12 February 2025

5/5

Google

Excellent Service, responsive staff team and accommodating to request and needs.

Rajiv · 1 April 2025

5/5

Facebook

Super helpful so far. We rent through them and although we have had a couple of issues with the property, as soon as we report them it's sorted within a week. Even more impressive given the current situation with Covid-19 causing delays to most things. They are always approachable and friendly too. Unlike our previous estate agents, Connells, who were absolutely awful. Thanks Martin & Co!

Kiah · 17 October 2020

5/5

View Agents
Tenant

Excellent service.

Excellent service. Quick response to any queries. Keep up the good work.

Lorraine · 7 August 2023

Agent replied · 15 September 2023

Thank you for your kind and positive review, Lorraine. We are delighted to hear that you have had an enjoyable experience. We strive to provide the best service possible and your feedback is highly valued. Thank you for your support.

5/5

View Agents
Tenant

Helping mentality

I would be gratefull for martin & co for there service , and considering our issues and solving it immediatly.

Sibin · 18 November 2024

5/5

View Agents
Landlord

Fandabaduzy

i've dealt with Martin & Co for a number of years now and they never fail me, Well done Guys & Gals.

Paul · 29 August 2022

Agent replied · 21 December 2023

Thank you for your review. Glad you were happy again with Martin & Co Basingstoke as a landlord.

5/5

View Agents
Tenant

5/5

Fast response to any issues that arise. Staff are friendly and helpful.

Aubrey · 1 March 2025

5/5

View Agents
Landlord

Letting Agent

Very efficient and friendly. Very pleased with their service.

Fi · 2 April 2025

4.9/5

View Agents
Tenant

Review

The agents are really helpful they helped me find the best property. Would prefer this agency any time. Thank you

Supriya · 28 October 2024

5/5

Google

Brilliant! The people at the Basingstoke branch were fantastic in helping me find my new place. The pictures on their website show the actual apartments up for let, so you know exactly what you’re looking at. They had answers to all my questions and provided me with all the information I needed to move in. Couldn’t be happier with the place or the service I’ve received!

Stefan · 24 September 2019

5/5

View Agents
Tenant

Excellent service.

Whole process of renting was made easy by efficient handling.

Lorraine · 4 July 2023

Agent replied · 15 September 2023

Thank you for your kind review, Lorraine. We are pleased to have made the renting process smooth and efficient for you. Your satisfaction is our priority, and we look forward to helping you in the future.

5/5

Google

I have received nothing but excellent service from the team at Martin & Co. I will certainly use them again and am happy to recommend to anyone. I was very new to the area and looking for a place to rent short-term whilst I look for somewhere to buy. In both aspects of my search, the team have been friendly, helpful and professional and I am one very happy customer.

Ellie · 6 July 2013

5/5

Google

Found Andrew to be extremely helpful and knowledgeable, would recommend his services to anyone!

Georgie · 23 September 2020

5/5

Google

Very quick and prompt to deal with any issues or answer any queries you have :)

Ben · 15 November 2024

5/5

View Agents
Seller

Sold my apartment in Lychpit

Sold my apartment in Lychpit in lockdown to cash buyers and completed in just over 4 weeks.

Jack · 31 August 2022

Agent replied · 21 December 2023

Glad we found you a cash buyer who could complete the sale quickly for you. Good luck in your new home

5/5

View Agents
Tenant

Andrew and colleagues

Excellent service start to finish - clear, helpful, informative and caring. Would definitely recommend. 10/10

Nico · 7 November 2022

Agent replied · 24 November 2022

Nico glad you are enjoying your home, we hope you will both be very happy there.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Basingstoke

How many reviews does Martin & Co Basingstoke have?

Martin & Co's Basingstoke office has 326 reviews across five platforms: 201 on Google, 38 on Facebook, 64 on View Agents, 1 on Trustpilot, 22 on allAgents.

What is Martin & Co Basingstoke's rating?

Martin & Co Basingstoke is rated 4.6 out of 5 across all 326 reviews, and 4.4 out of 5 on Google from 201 reviews.

What do sellers say about Martin & Co Basingstoke?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, CHRIS wrote: "OVER THE PAST DOZEN OR SO YEARS,MARTIN AND CO IN BASINGSTOKE HAVE FULLY MANAGED ALL THE LETTINGS IN A VERY PROFFESIONAL MANNER,FINDING SUPER QUALITY TENENTS WHO ..."

What do landlords say about Martin & Co Basingstoke?

28 reviews from landlords, rated 5.0 out of 5 on average. For example, Freya wrote: "Martin & Co took over the full management of my rental property earlier this year, and I’ve been completely impressed with the service. They perform quarterly ..."

What do tenants say about Martin & Co Basingstoke?

29 reviews from tenants, rated 4.9 out of 5 on average. For example, Alexandra wrote: "Martin & Co have been our property managers for the last 6 years and I can't fault them at all. As tenants they are really kind and helpful with any problem ..."

Where is Martin & Co's Basingstoke office?

Martin & Co Basingstoke, 26 London Street, Basingstoke, RG21 7PG.

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