Every review we hold for the Bangor office, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents Sellerhassle-free, excellent
I've been dealing with 'vanessa davies' whilst looking for a house, and she has been an absolute star! I feel so comfortable with her.. Like nothing is trouble for her and she's even stayed in work late one night for me whilst we were going through my house prefrences.
She keeps me updated with my prefrences all the time through email which is brilliant.
She really does go the extra mile for people!
Very professional, friendly and an excellent staff member, I would recommend W&G to anyone looking for a home.
Thanks guys
Emma · 27 September 2016
Agent replied · 28 September 2016
Some great praise for Vanessa which I have passed onto her. She takes a great deal of pride in her job in trying to find people a home to suit their needs, and I am delighted that you felt the service received seemed effortless.
Regards Tim
★★★★★ 5/5
View Agents SellerImpeccable service
We have bought and sold many properties in the last 15 years and therefore have encountered many estate agents, Williams and Goodwin stand head and shoulders above the rest. From the moment Tim Goodwin came to value our house we where made to feel at ease and confident in the team. The turnaround from when we instructed them to our first viewing was a matter of days - as busy self employed people we where unable to do viewings so the team undertook all viewings for us - completely hassle free for us! The team has communicated throughly and consistently with us and the buyer leading to a speedy sale. We have felt comfortable in contacting and speeking to all the team at the Bangor branch and we will not hesitate in using them again and we will certainly recommend to our family and friend
Christina · 17 June 2016
Agent replied · 18 June 2016
Christina and Guy thank you so much for going to the trouble of posting a review. You had done such a fantastic job of. renovating the house it was a pleasure to show people around and I am delighted we achieved such a quick exchange for you. Also a big thank you for the recommendation in Lon y Bedw, this week.
We received an acceptable offer today. Here's to the next project.
★★★★★ 5/5
View Agents BuyerProfessional, personal and helpful,
Just bought our new home through Williams & Goodwin. The house we wished to view was arranged for the next day at a time convenient to us. We were met at the property and we're professionally shown around, the agent was knowledgeable, he didn't rush us and most importantly he wasn't pushy. He knew the property and surrounding area inside out, (it was in fact Mr Goodwin himself).
We loved the property so much we made a realistic offer, the agent taking the call was enthusiastic and resourceful, I felt that she was genuinely interested in helping us get this property, after some negotiations we agreed on a price and from that moment on from offer to completion the same agent dealt with us, we were kept up to date with the whole process, when the solicitors were felt to be not moving as quickly as expected the agent was able to quickly intervene and guide both us the buyers and the seller to speed things up.
In summary we have been extremely impressed with Williams & Goodwin estate agents. And wouldn't hesitate to use them in the future to buy or sell a property.
Nicholas · 14 June 2016
Agent replied · 14 June 2016
Thank you so much for going to the trouble of writing such a glowing review Nicholas. I was particularly pleased to see that you managed to get this house as you had missed out on a previous purchase, and this property was not only convenient for your work, but also close to your parents. I trust you will have many happy years in the property and I am glad we eventually managed to find the plumbing for the washing machine in the garage!
Regards
Tim
★★★★★ 5/5
View Agents SellerHassle-free, professional and friendly
I decided to place my home for sale with Williams and Goodwin estate agents. I met with Tim Goodwin at my home and he was friendly, professional and knowledgeable about the current housing market.
Within one week I received an offer on my home and secured a sale! Very impressed with the service provided. All of the team at Williams and Goodwin are brilliant and I would recommend them to anybody wanting to sell their property. Thanks very much! C Williams xD
Anonymous · 1 June 2016
Agent replied · 7 June 2016
Thank you for giving us the opportunity to offer your property for sale, myself and the team were delighted when we successfully secured a buyer for you within the first week! We pride ourselves in customer service especially in keeping both buyers and sellers updated on every step of the way through the selling process.
★★★★★ 5/5
View Agents SellerFantastic
Thank you so much to Nadine for everything she did for us. She was always on the other end of the phone and would keep us updated on every matter. Thank you.
Heulwen · 29 April 2016
Agent replied · 19 May 2016
Heulwen I know Nadine prides herself on keeping both buyers and sellers updated on every step of the way through the selling process. We are delighted to have helped you with your move and wish you every happiness in your new home.
★★★★★ 5/5
View Agents SellerExpert, professional and personal
I am delighted with the service I have received from Williams & Goodwin's All Wales Auction arm. Never having offered a property for auction before, I was truly impressed with the skill and expertise of the team, with their professional approach and their personal attention, all of which gave me confidence in this specialised area of the property market. I was kept informed at regular intervals of the numbers of viewings, all of which were accompanied and conducted by the very knowledgeable Peter and I felt in control but supported most ably by Gwennan in the office, who always responded to any of my queries with assurance and understanding. Thank you to the whole team for an excellent outcome and brilliant service..
Mary · 15 April 2016
Agent replied · 19 April 2016
Mary we are delighted in the outcome that we managed to achieve for you at last weeks auction. It is nice of you to have recognised our professionalism and expertise. We firmly believe that by spending so much time on training staff with such a critical transaction as a house sale, this helps us provide best advice, and as was seen in your case achieve the maximum exposure to reach your best price.
★★★★★ 5/5
View Agents BuyerAmazing staff and an amazing Estate Agent
From the very beginning The Property People have not only been incredible, but so helpful and kind. to both me and my partner during our journey to buy our property, I can honestly say that they are the best estate agents we have ever used! Nothing is too much trouble and they were with us every step of the way, we are so grateful to all of the staff for helping us get our dream home! Thank you so much :)
Holly · 11 April 2016
Agent replied · 14 April 2016
I could immediately see when I showed your partner around the property how keen he was on the house, and your words of praise are really appreciated. It is very reassuring to hear that your experience with us has been helpful and supportive, and I hope you will enjoy your dream home for years to come.
★★★★★ 5/5
GoogleFollowing my previous comment, the manager of Williams & Gidon's office contacted me, and an appointment was scheduled to understand and resolve the issue. During the meeting, I gained an understanding of how property management operates in the area, and the manager, who was extremely polite, sophisticated, and understanding, clarified the source of the misunderstanding. Therefore, I changed my comment.
احمد · 8 October 2022
Agent replied · 22 May 2024
Thank you for taking the time to leave a review about your experience with our office in Bangor. Naturally, we are disappointed that you feel we treat students differently. We are taking the time to train our team with an emphasis on treating everyone the same, always. Should you wish to discuss the matter directly with us, please do not hesitate to contact us to arrange a mutually convenient time.
Thank you for taking the time to leave a review about your experience with our office in Bangor. Naturally, we are disappointed that you feel we treat students differently. We are taking the time to train our team with an emphasis on treating everyone the same, always. Should you wish to discuss the matter directly with us, please do not hesitate to contact us to arrange a mutually convenient time.
★★★★★ 5/5
View Agents BuyerBought house through this agent
Really helpful. They did everything they could to accommodate all our requests and need for frequent visits. Special thank you to Vanessa and Claire who were very patient with us!!
Sharon · 16 August 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review and the lovely comments, we really appreciate you taking the time to place a review and hope you have settled into your new home.
★★★★★ 5/5
View Agents BuyerBuyer only review
As with most house buyers, I'm becoming intimately involved with many estate agents, desperate to find my 'forever home'. This particular estate agent's team has gone out of their way time and time again to look for houses that may suit me and my husband. At every viewing, our encounter has been positive; their agents seem genuine, friendly people who listen to us, are knowledgable and sincere. I have every faith they'll find us our dream home soon!
Zoe · 15 May 2017
Agent replied · 16 May 2017
Whilst it is always nice to hear from our vendors, purchasers, landlords or tenants, i think this is the first review we have received from a client who has yet to complete a property transaction with us. To read such praise is a great reflection on the time and effort we all put in to helping clients fulfill their dreams, and it is kind of you to take the time to acknowledge the care taken in listening to clients needs which we feel is so important. I hope that through these efforts we can find you a suitable property as with our staff spending so much effort in getting to know both our stock of properties and what they offer as well as your needs we can often put forward suggestions that help encourage you to view a property which may not immediately appear suitable
★★★★★ 5/5
View Agents LandlordFlat rental
Thanks to Nadine and Vanessa for getting a tenant for my flat , excellent tenant found , quick and efficient service.
All staff very helpful and knowledgeable .
Thank you
Andy · 27 September 2016
Agent replied · 28 September 2016
Really pleased that we managed to get you a suitable tenant so quickly Andy, and good to see the appreciation that the training we place so much importance on, has been shown through the knowledge of everyone you have dealt with.
★★★★★ 5/5
GoogleThe sale of our property has been quite a rollercoaster due to being unlucky with buyers, however Williams & Goodwin remained professional and consistent through the process. It was third time lucky for us when we sold and finally made it to completion! Thank you to everyone involved for your hard work and determination in getting our sale through.
Lucy · 8 October 2022
Agent replied · 12 April 2023
Thank you so much for going to the trouble of posting a 5 star review Lucy, and I know the kind gifts your brought in for the team went down a treat! Whilst the process became longer than had been hoped with the constant progression and solicitor chasing we carried out I was so pleased to hear we got this through in time that you could still purchase the new build property you had set your heart on, and I believe you complete on this tomorrow. A big good luck in your new home with the family and all the very best in the future. Thank You
★★★★★ 5/5
GoogleEfficient, friendly staff, from the start we were kept up to date on progress of the sale of our property. We would highly recommend Williams & Goodwin Estate Agents and definitely use them again should the need arise.
Julie · 11 April 2024
Agent replied · 24 April 2026
Hi Julie - Thank you for taking time to review us - It's always a pleasure to hear that our dedication to efficiency and friendliness is recognised and appreciated. We believe that these two qualities are the cornerstone of any successful business, particularly in the property industry where the stakes are high and the process can be stressful. Hopefully, when the need arises we will hear from you again.... Feel free to recommend us to friends in the meantime. Regards
★★★★★ 5/5
View AgentsReally good, for letting and selling
I have let my house using W&G as agents for 7 years. They are always very professional yet easy to work with. When required, they have found suitable tenants quickly and with the minimum of fuss. Communication has always been good, friendly yet courteous.
I have now sold the house, using W&G as agents and they have found a buyer very quickly. All round excellent service, I have no hesitation recommending them for letting and for selling.
PO · 12 December 2015
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
GoogleMy experience with JLL was absolutely great. Me and my colleague, took a little risky approach and rented it without even seeing the place in person. Pierre, who was our agent has done a fantastic job, he was very responsive, helped us negotiate the contract and overall was very very helpful. I have just moved in here yesterday, and the flat is great.
Definitely recommend :)
Katarzyna · 2 August 2021
Agent replied · 2 August 2026
Dear Katarzyna,
We are incredibly grateful that you took the time out to leave this review.
It's wonderful to hear that your experience with JLL was great and that Pierre has done a fantastic job. We'll make sure to share your feedback with him and we do hope you will enjoy your new home!
Thank you,
JLL Team
★★★★★ 5/5
GoogleWe had a lovely experience with Williams and Goodwin. We were looking for a house and they found us the perfect place. They always replied promptly to queries and obliged us when we had to visit the property multiple times before closing the deal. Special thanks to Sam Whitehead and his team for being great.
Drdevi80 · 18 March 2020
★★★★★ 5/5
GoogleVery professional estate agents. Great communication throughout whole transaction. Very prompt responses to all questions raised.
Look forward to them helping me find my next project.
James · 4 October 2024
Agent replied · 14 October 2023
Thanks for the great review James I can see that Emily and the team have built up a good rapport and like you we look forward to helping you with any future projects and support on any property matters
Regards Tim
★★★★★ 5/5
View Agents SellerBangor office Williams and Goodwin
had my property on the market with the Bangor office and would like to praise the staff at the branch who were helpful , attentive and nothing was too much trouble .
They kept me informed with every step of the process and were very informative and knowledgeable and pleasant to deal with .
Nadine and venessa are a huge credit to the company and were so accommodating and professional at all times , Excellent
Paul · 27 September 2016
Agent replied · 28 September 2016
Thanks for the comments Paul, we place a great deal of importance on training our staff so delighted to see that results are being shown with the knowledge that Vanessa & Nadine are seen be customers as assets
★★★★★ 5/5
FacebookThe sale of our property has been quite a rollercoaster due to being unlucky with buyers, however Williams & Goodwin remained professional and consistent through the process. It was third time lucky for us when we sold and finally made it to completion! Thank you to everyone involved for your hard work and determination in getting our sale through.
Lucy · 31 March 2022
Agent replied · 3 May 2023
I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about MRS. Kirkland Tina, and she managed my account after I Invested $1000 and got a successful withdrawal … See more
★★★★★ 5/5
GoogleGreat friendly service. Always willing to help.
Emily was a star.
PETER · 18 March 2022
Agent replied
Thank you Peter for your compliments on the friendly service received and the efficient way in which Emily has helped. It is with great pride to all of us in the office that clients go to the trouble of recognising the high level of service … More
★★★★★ 5/5
View Agents SellerN/A
Efficient, friendly staff, from the start. Kept us informed through the whole process of selling our late Mother’s home.
We would definitely use them again in the future should they need arise.
Christine · 13 April 2024
Agent replied · 25 April 2024
Thank you very much for your kind words Christine, it was a pleasure to assist you and your family. I am sure the new owners will make the property another lovely family home. Best wishes, Emily
★★★★★ 5/5
View Agents SellerExcellent service
A huge thank you to Tim, Claire and Vanessa for a truly exceptional service when handling the sale of my mother’s property
Gwenan · 18 October 2017
Agent replied · 19 October 2017
Thank you for your kind words Gwenan I recall the day we took the instruction when I couldn't believe you helping mum put the house on the market, at the same time as finalising your daughters wedding. i bet your are relieved both events have now been successfully completed. I know how hard it must have been for mum to move on from a home she has occupied for so long but I trust she settles into Llanfair quickly, and finds the new garden a little easier to manage.
★★★★★ 5/5
GoogleIt was a pleasure to do business with Mr & Mrs Goodwin and their team. They provide an extremely professional service that gets the job done. I would not hesitate in recommending their company and would certainly turn to them in the future should the need arise.
Nicholas · 3 March 2023
Agent replied
Thanks for the kind words Nick, I know Julia was determined to get this sale through and was constantly in touch with solicitors and the buyer to make sure the many issues raised were resolved as soon as possible as we were all aware that time was of the essence. It was a pleasure to act for the family in the sale of such a special house and I know the buyer is going to have a great deal of pleasure from enjoying the views and beach front position for years to come.
★★★★★ 5/5
View Agents BuyerHouse sale
Just want to say a big thank you to everyone at Williams and Goodwin for helping make the purchase of my first home so smooth and straightforward. Can’t thank you enough for your help.
Emma · 21 December 2023
Agent replied · 22 December 2023
Thank you so much for your kind words, Emma! We are so pleased to have been able to help you purchase your first home and are delighted to hear that everything went so smoothly. We hope that you enjoy your new home and that you are very happy there.
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