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Williams & Goodwin The Property People Ltd Bangor, Gwynedd reviews

4.5

★★★★★ Excellent

364 reviews across 6 platforms

313 High Street, Bangor, Gwynedd, LL57 1UL

Part of Williams & Goodwin The Property People Ltd, see every office.

Williams & Goodwin The Property People Ltd's office in Bangor, Gwynedd, at 313 High Street, is rated 4.5 out of 5 across 364 reviews on six platforms, including 224 Google reviews rated 4.6.

Google logo

4.6 / 5

224

Reviews on Google

This office

Facebook logo

4.5 / 5

38

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

3

Reviews on Yell

This office

View Agents logo

4.9 / 5

81

Reviews on View Agents

This office

Trustpilot logo

5

Reviews on Trustpilot

Business-wide

allAgents logo

13

Reviews on allAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Williams & Goodwin The Property People Ltd Bangor

Leading the Way in Estate Agency: With a remarkable legacy spanning over 40 years, Melfyn N Williams has consistently been at the helm of estate agency in their area. They've masterfully blended the convenience of online estate and letting agency with the tangible benefits of high street offices in prime locations. As a company, we hold immense pride in being an integral part of the community we serve. Our dedication and expertise have been acknowledged repeatedly, earning us the distinction of being the leading estate agency, letting agents and auctioneers not only in Wales but across the UK. Our trophy cabinet boasts over 50 major industry awards, a testament to our commitment to excellence. We are the only agency in our area to be handpicked as members of the Guild of Professional Estate Agents, connecting us with approximately 800 offices nationwide. Our mission is simple, to deliver an unrivalled experience in the buying, selling, and letting process, while continually seeking ways to enhance the services we offer in Sales, Lettings and Auctions. We invite you to put us to the test. We want you to have high expectations, and we're committed to surpassing them. Our deep-rooted expertise in the local area enables us to provide a comprehensive range of property services tailored to landlords, tenants, property developers and sellers. We're not just about transactions; we're about creating lasting relationships built on trust and exceptional service.

Reviews

Every review we hold for the Bangor office, from every platform, shown as written. First names only.

4/5

Google

I have had contact with Williams and Good win several times over the past few years, since we bought a student property from them over 20 years ago. l like their commitment to high ethical standards, and have found them to be very helpful …

Gerald · 30 September 2020

Agent replied · 10 June 2024

Thanks for the kind words Gerald, and particularly pleased that we could get this sale completed even in these challenging times with Covid 19. I am a great believer that providing sound advice today may not bring about instant results but … More

5/5

Google

My experience with JLL has been superb! From start to finish I have received continuous support in finding the most perfect property in London. Moving from a small town in Blackpool to the big city was a huge lifestyle change for me! However, JLL has guided me through this process 100% with kindness and positivity. When I met with Amie, one of the agents from JLL, she was a true delight to deal with! And she has made this moving house process so easy. Thank you to the whole team at JLL, you're a pleasure to deal with and I will be recommending you to lots of colleagues and friends of mine. I am very happy.

Jessica · 2 August 2018

5/5

Google

Quite simply W&G acted in the most professional manner from the point I made the initial phone call to enquire about their services straight through to point of selling my mum’s home who I am acting on her behalf. Communication was …

Aled · 30 September 2020

Agent replied · 8 June 2024

Very grateful to you Aled for going to the trouble of writing such a praiseworthy review. We strive to give sincere and sound straight talking advice and help all our clients to achieve their needs in the time frame which suits them. Whilst … More

1/5

Yell

ruthless

shocking time management, had me waiting around with my 81 year old grandmother for 27minutes outside of a property and no apology, only an excuse that they had double booked my appointment time. a totally ruthless bunch of women, the type you know will have something nasty to say about you once you've walked out of the door. steer clear if you can, there are plenty of other agents in the area who treat you like a human being, not just as 'commission'.

ManonH · 10 June 2017

4/5

View Agents
Seller

Good Service

Good Service in handling a difficult sale mainly due to the incompetence of the purchaser's solicitor Convey Law, Newport. Julia Goodwin worked particularly hard to progress the sale in a professional and efficient manner. I would be happy to recommend this firm to anyone wishing to sell.

Robert · 16 February 2017

Agent replied · 8 March 2017

Thank you for your kind words, it is much appreciated. I'm so pleased that we were able to keep the sale going for you despite being very difficult at times but with determination and regular updates we got there! We look forward to do business again with you in the future.

1/5

allAgents

"I have entered this under the ..."

I have entered this under the section 'sold a property through them' as there was no section for 'they had it on the market for year and a half but we got absolutely no where with them!'. We eventually put our house on the market with another agent and had several offers and a sale through them very quickly which proves to me there was nothing wrong with our home but that we had the wrong people trying to sell it for us. Unfortunately we were then landed with an 'admin charge' of £360 from Property people. For what, I have no idea! They failed to sell the property or get ANY interest whilst another agent embarrassed them with their performance and then they have the cheek to ask for our money. They never verbally informed us about this charge and when I complained that stated I signed the contract where it was documented in small print. They were correct but I was a women at home alone, husband working away, trying to conduct a meeting with the agent whilst my baby and dog were causing havoc , how was I to be expected to read all the small print in a situation like that! That kind of behaviour is taking advantage in my opinion. There are other reasons I am annoyed and disappointed with this agent but it would take to long to explain. In short, my advise would be to AVOID!

Unhappy · 30 April 2014

1/5

allAgents

I have entered this under the

I have entered this under the section 'sold a property through them' as there was no section for 'they had it on the market for year and a half but we got absolutely no where with them!'. We eventually put our house on the market with another agent and had several offers and a sale through them very quickly which proves to me there was nothing wrong with our home but that we had the wrong people trying to sell it for us. Unfortunately we were then landed with an 'admin charge' of £360 from Property people. For what, I have no idea! They failed to sell the property or get ANY interest whilst another agent embarrassed them with their performance and then they have the cheek to ask for our money. They never verbally informed us about this charge and when I complained that stated I signed the contract where it was documented in small print. They were correct but I was a women at home alone, husband working away, trying to conduct a meeting with the agent whilst my baby and dog were causing havoc , how was I to be expected to read all the small print in a situation like that! That kind of behaviour is taking advantage in my opinion. There are other reasons I am annoyed and disappointed with this agent but it would take to long to explain. In short, my advise would be to AVOID!

Unhappy · 29 April 2014

5/5

Google

Excellent estate agents. Approachable, clear and accommodating when viewing

Phil · 23 March 2024

Agent replied · 25 June 2023

Thanks for such words of praise Phil I am also very pleased to see that within 7 days of completing the sale we already have a number of prospective tenants and hopefully we can find a suitable applicant for you this weekend Regards Tim

1/5

allAgents

"I find it hard to find a..."

I find it hard to find a positive thing to say about this letting agent, i would recommend that you avoid this agent like the plague. Once the tenancy contract had been signed me and my co-tenants where leveled with unexpected charges that went into the hundreds of pounds, with absolutely no explanation as to their purpose. They refused to let me check in on a weekend making moving in extremely difficult. The property had multiple problems including a inefficient central heating system, condensation interfering with electrics a dodgy front door and lock, broken fixtures and despite being labeled as otherwise no vacuum cleaner and excessive mold in every room of the property every single one of these issue was raised with the agent and after a year only the lock on the front door was addressed, that is after living in a house i would have described as insecure for half of my tenancy.

Nostros · 12 September 2012

1/5

Google

Worst dealings with estate agents in over 15 years. Rude , obnoxious catty women with no care about any particular queries you may have once they have secured your offer. Do yourselves a favour and avoid at all costs - unless you enjoy being patronised!

Elliw · 14 January 2018

Agent replied

Elliw, I am obviously sorry to read your review and would welcome the opportunity to discuss the matter with you and resolve your issues if you could provide me with your contact details by sending an e mail to tim@tppuk.com or contacting me at the Bangor office Regards Tim

3/5

View Agents
Buyer

Mostly satisfactory

I found these agents to be helpful and courteous on the whole. However the gentleman showing the property didn't seem to have much background knowledge on the property. My telephone calls were not always returned and there was some confusion regarding completion with blame passed on to my solicitor when it was more the seller's solicitor's fault after my deposit had been transferred. I greatly appreciated the keys being delivered to their office near my workplace.

ALED · 24 April 2018

5/5

Google

Yet again another seamless purchase and sale through Williams and Goodwin. We would not use anyone else. Straight talking, efficient and always professional. Even through these difficult times everything ran as smoothly as always. Thank you

Christina · 18 March 2021

Agent replied

Thanks for going to the trouble to write this review Christina. The hard work you and Guy put into the renovation and presentation always reaps benefits. We strongly believe that working as a team in partnership with the seller is the best … More

5/5

View Agents
Buyer

Very helpful team of estate agents, highly recommend!

Julia Goodwin and her team were very helpful throughout the buying process. We were kept informed and updated consistently and nothing was too much trouble. Julia's knowledge amd expertise was reassuring during a stressful period. We would highly recommend Williams and Goodwin! Many thanks!

RS · 22 March 2017

Agent replied · 6 April 2017

Thank you so much for your feedback. I hope you are enjoying the lovely views at Upper Garth Road in your lovely family home. We are pleased to have provided a service you would be happy to recommend to your friends and family who may wish to make their move in the future. Wishing you all the very best.

5/5

Google

Really friendly and professional staff. They were always ready to help with any queries and provided regular updates. They made the process of buying our first house so much easier.

Aaron · 14 March 2022

Agent replied · 12 April 2023

I am delighted to hear that not only was Julia and the rest of the staff professional but by being friendly and approachable they were hopefully able to make your first buying experience a little easier. Properties in this little cul de sac don't come up for sale very often as families tend to stay in the property for a long time, but if we can help at all in the future please just get in touch and all the very best in your new home. Regards Tim

5/5

Google

Best specialists I've ever seen! Extremely helpful and knowledgeable team. We can't describe how thankful we are. I will recommend these agents to anyone who needs estate agency.

Tomasz · 14 March 2022

Agent replied · 10 June 2024

What lovely words of praise Thomas and Aldona. We are so proud of the experience and knowledge our staff have in trying to make hte house buying process as smooth as possible and to have such recognition of the extra effort we put in is very kind of you. I have passed on your review to all concerned and we wish you many happy years in your new home, and are indebted for any recommendations received. Regards Tim

5/5

View Agents
Tenant

Excellent Customer Service

I was looking for a flat to rent and found one online and contacted Williams & Goodwin. I was dealt with by Vanessa Laidman-Davies who was excellent. The Service that I received was excellent and I am very happy with my flat.

Andrew · 23 February 2016

Agent replied · 23 October 2017

Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review

5/5

View Agents
Seller

Excellent service

We are very pleased with the service we have received from Williams and Goodwin in marketing and successfully selling our property. Service was of high quality and nothing was too much trouble. We would highly recommend them in selling any property.

Jennifer · 1 November 2016

Agent replied · 1 November 2016

Jennifer Thank you for you kind words, which are particularly reassuring taking into account that prior to our instruction you had been marketing with another agent for some months, and we were able to secure considerably more viewings an acceptable offer for you within the first few weeks of our marketing

5/5

Google

Great experience with JLL Knightsbridge, very professional and everything ran smoothly. Especially Amie who was so helpful and kind to me and my sister!

Barbara · 2 August 2017

5/5

Google

Helpful and responsive.

Hugh · 7 March 2024

Agent replied · 17 November 2023

Thank you for another 5 star review Hugh, I am delighted to see that the response from the High Street office was both helpful, informative and speedy. I hope you enjoy the new house, AND WISH YOU ALL THE BEST Tim

5/5

Google

Best specialists I've ever seen! Extremely helpful and knowledgeable team. We can't describe how thankful we are. I will recommend these agents to anyone who needs estate agency.

Qniu25 · 15 November 2021

Agent replied

What lovely words of praise Thomas and Aldona. We are so proud of the experience and knowledge our staff have in trying to make hte house buying process as smooth as possible and to have such recognition of the extra effort we put in is very kind of you. I have passed on your review to all concerned and we wish you many happy years in your new home, and are indebted for any recommendations received. Regards Tim

5/5

Google

Had a great experience with Pierre-Yves who was very helpful, available and understanding during the whole process. I would definitively recommend.

Hakim · 2 August 2022

Agent replied · 2 August 2026

Dear Hakim, Thank you for your 5 star review. Thank you for your kind words about Pierre-Yves too, we'll make sure to pass your feedback on to him too and we are glad to hear that he was very helpful throughout the process. Thank you, JLL Knightsbridge Team

5/5

View Agents
Seller

Excellent service, always happy to help.

Although the process of selling my house has taken longer than I would have liked (due to reasons out of W&G's Control) they have remained very responsive and helpful. I would recommend them to anyone in the area.

Alistair · 4 November 2016

Agent replied · 7 November 2016

Thank you for going to the trouble to review the service you have received Alistair. I was sorry to see the length of time taken to achieve an exchange on this property took longer than anticipated but pleased that you appreciate that this was out of our control, and understood the skill put in from our staff to ensure that these difficulties were overcome and a successful outcome was achieved. Good luck with your move to the south coast, and we look forward to being of service to you if you get the chance to return to North Wales. Regards Tim

5/5

Google

Amie was particularly helpful in getting us through the gruelling referencing process, and into our new apartment!

Simon · 2 August 2019

5/5

View Agents

Professional, efficient sevice from a team who get results.

We were very impressed with the service we received - as both buyers and sellers. The staff guided us through every stage of the process and provided valuable advice and reassurance when needed. Highly recommended.

Clare · 19 October 2017

Agent replied · 23 October 2017

Thank you Clare for your lovely comments. It was a pleasure dealing with yourself and Harry with both the sale of your property and the purchase your new home. Wishing you both all the happiness Nadine

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Questions about Williams & Goodwin The Property People Ltd Bangor, Gwynedd

What do sellers say about Williams & Goodwin The Property People Ltd Bangor, Gwynedd?

31 reviews from sellers, rated 4.9 out of 5 on average. For example, JM wrote: "The whole team, especially Vanessa & Claire, at the Williams & Goodwin office in Bangor were professional, helpful and efficient right from the outset. From the ..."

What do buyers say about Williams & Goodwin The Property People Ltd Bangor, Gwynedd?

29 reviews from buyers, rated 4.9 out of 5 on average. For example, Lora wrote: "Williams & Goodwin have been helpful all the way through from accommodating our viewing to purchasing the property. We feel incredibly fortunate to have had the ..."

What do landlords say about Williams & Goodwin The Property People Ltd Bangor, Gwynedd?

5 reviews from landlords, rated 5.0 out of 5 on average. For example, Mani wrote: "When I was looking around for an agent to manage my residential properties, I was lucky enough to come across Williams & Goodwin of Bangor. They took care of ..."

What do tenants say about Williams & Goodwin The Property People Ltd Bangor, Gwynedd?

7 reviews from tenants, rated 4.9 out of 5 on average. For example, Paula wrote: "We where very pleased with the service we have received from Williams and Goodwin in acquiring our latest rental property. As of the nature of our business we ..."

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