31 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsProfessional & Helpful
The whole team, especially Vanessa & Claire, at the Williams & Goodwin office in Bangor were professional, helpful and efficient right from the outset. From the first visit they were clear on what they were offering and kept those promises. They accompanied our viewers but kept us informed and reported back after every one. They liaised with our solicitor and smoothed over some stressful moments towards the end. The property was well advertised and it was sold in a very reasonable time. We would highly recommend them.
JM · 6 November 2017
Agent replied · 7 November 2017
Thank you for your lovely review your comments have been passed on to the team! It was a pleasure assisting you in selling your property and we would like to wish you both all the best in your new home.
★★★★★ 5/5
View AgentsMy sincere thanks for a challenging job professionally done! Thank you all at W & G!!!
My apartment in Rhos on Sea, purchased new, had,due to personal circumstances been little used and was fully furnished to a high standard
The time had come to make the decision to sell.
It was subsequently placed with a local estate agent and was with them for some considerable time producing little or no interest or more importantly no feedback.
Whilst I fully accept that the market was and has been challenging in recent years it left me with the view "could do better" and I decided to source another agent and had read that Williams & Goodwin had won awards at that time which impressed me.
As a result I placed the property with them, and whilst the market does not appear to have changed significantly their communications left me in no doubt that they were really working on my behalf (my sincere thanks to Julia for her efforts throughout!)
We had a significant upturn in interest this May resulting in completion on the 7th inst!!!
Finally I should point out that I live 70+ miles away from the property so all viewings were handled by Williams & Goodwin with feedback on all of them..
I write this as a very satisfied client with no personal links to the business.
Grahame Sutton.
Grahame · 8 July 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review.
Kind regards
Nadine
★★★★★ 5/5
View AgentsA real hands on approach, sets Williams & Goodwin apart from other estate agents.
When we decided to market or property, the choice of estate agent was critical to our plans.
As we were on a tight schedule it was appreciated that Tim managed to fit in a appointment with us at short notice.
From start to finish, I can't praise Williams & Goodwins enough, special mention goes to Julia who was our contact at the office.
She was always available to keep us informed on how the viewings were going.
And when we found our buyer Julia was invaluable to the smooth conclusion of the sale.
After selling many houses over the years, my wife and I can whole heartedly recommend Williams & Goodwin.
Clyde · 28 September 2016
Agent replied · 28 September 2016
Thank you for your praise Clyde not only do we try to act promptly to our customers needs, but it was great to see that by proactively contacting our applicants once instructed we were able to generate a number of viewings, and achieve an acceptable offer within the first few days of marketing. It is also particularly pleasing for you to recognise the importance we place on the progressions of sales, to completion, and Julias assistance in checking the sale progress through to completion.
I hope the move to your new property in the village proved equally successful and you manage to carry out the adaptations you have planned.
Regards Tim
★★★★★ 5/5
View AgentsFriendly and professional
I found Williams & Goodwin staff very efficient, friendly and professional. Julia made me feel totally satisfied that she was working hard on my behalf to sell my property and I was a valued customer.
I will recommend Williams & Goodwin The Property People Ltd. to other friends who wish to sell their property.
Maureen · 16 May 2016
Agent replied · 19 May 2016
Maureen I know Julia was delighted to help you with the sale of this property as although you had been on the market with another agent for a number of years, it was great that once we were instructed we were quickly able to find you a purchaser who is delighted with your house. We fully understand how hard it was for you to move after having spent over 30 years at the property but you are no doubt delighted that the new owners intend spending just as long raising their family at the property as you did. I trust you have just as happy a time in your new bungalow in Menai Bridge, and continue to enjoy your gardening.
★★★★★ 5/5
View AgentsWe chose Williams & Goodwin to sell our property due to their efficiency & proffesionalism.
Throughout the process of selling our home, Williams&Goodwin have been friendly yet professional as a team, offering advice and support. We would especially like to thank Nadine Calvaley whom has been excellent in keeping us updated with any developments with the sale and providing advice and support throughout.
Bethan · 22 July 2016
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
View AgentsExcellent personal professional service
Vanessa and Nadine provided an excellent professional service throughout the process.
Vanessa kept us informed of progress at all times, with Nadine providing excellent back up if no one was available.
Would certainly recommend William & Goodwin to anyone who would wish to sell a property
Thomas · 17 February 2017
Agent replied · 3 March 2017
Thank you so much Thomas for praising both Vanessa and Nadine in keeping you informed throughout the selling process as we were conscious of how much emotionally attachment you had to the property.. I am certain the new owners will be able to appreciate the view. Thank you for your recommendation of our company following the service you have received
★★★★★ 5/5
View AgentsSimply the best
1st class service by all. Always made to feel welcome and all the staff knew what was happending with my property. Once a buyer was found Julia made sure the sale went through smoothly. Can't thank them enough.
Sandra · 16 February 2018
Agent replied · 17 February 2018
Thank you Sandra for your lovely comments, wishing you and Evan all the best in your new home.
★★★★★ 5/5
View AgentsEfficient , friendly and professional service
Tim Goodwin gave us excellent advice on when to market our property . The house had been let for many years and needed
a substantial face lift and tidy up. We were just in the process of starting the work when Tim and his staff found us a buyer. The
subsequent negotiations with our buyer achieved a very realistic
price for our property without any work being carried out.
Well done Williams and Goodwin. We would thoroughly recommend them to you.
Stuart · 1 October 2016
Agent replied · 3 October 2016
Thanks for the review Stuart, not only were we pleased to be able to generate a sale in such a short period of marketing, thus saving you the time and expense involved in renovating the property, but it was great to see that with our regular and proactive sales progressing this sale exchanged within less than one month from the acceptable offer.
Regards
Tim
★★★★★ 5/5
View Agentshassle-free, excellent
I've been dealing with 'vanessa davies' whilst looking for a house, and she has been an absolute star! I feel so comfortable with her.. Like nothing is trouble for her and she's even stayed in work late one night for me whilst we were going through my house prefrences.
She keeps me updated with my prefrences all the time through email which is brilliant.
She really does go the extra mile for people!
Very professional, friendly and an excellent staff member, I would recommend W&G to anyone looking for a home.
Thanks guys
Emma · 27 September 2016
Agent replied · 28 September 2016
Some great praise for Vanessa which I have passed onto her. She takes a great deal of pride in her job in trying to find people a home to suit their needs, and I am delighted that you felt the service received seemed effortless.
Regards Tim
★★★★★ 5/5
View AgentsImpeccable service
We have bought and sold many properties in the last 15 years and therefore have encountered many estate agents, Williams and Goodwin stand head and shoulders above the rest. From the moment Tim Goodwin came to value our house we where made to feel at ease and confident in the team. The turnaround from when we instructed them to our first viewing was a matter of days - as busy self employed people we where unable to do viewings so the team undertook all viewings for us - completely hassle free for us! The team has communicated throughly and consistently with us and the buyer leading to a speedy sale. We have felt comfortable in contacting and speeking to all the team at the Bangor branch and we will not hesitate in using them again and we will certainly recommend to our family and friend
Christina · 17 June 2016
Agent replied · 18 June 2016
Christina and Guy thank you so much for going to the trouble of posting a review. You had done such a fantastic job of. renovating the house it was a pleasure to show people around and I am delighted we achieved such a quick exchange for you. Also a big thank you for the recommendation in Lon y Bedw, this week.
We received an acceptable offer today. Here's to the next project.
★★★★★ 5/5
View AgentsHassle-free, professional and friendly
I decided to place my home for sale with Williams and Goodwin estate agents. I met with Tim Goodwin at my home and he was friendly, professional and knowledgeable about the current housing market.
Within one week I received an offer on my home and secured a sale! Very impressed with the service provided. All of the team at Williams and Goodwin are brilliant and I would recommend them to anybody wanting to sell their property. Thanks very much! C Williams xD
Anonymous · 1 June 2016
Agent replied · 7 June 2016
Thank you for giving us the opportunity to offer your property for sale, myself and the team were delighted when we successfully secured a buyer for you within the first week! We pride ourselves in customer service especially in keeping both buyers and sellers updated on every step of the way through the selling process.
★★★★★ 5/5
View AgentsFantastic
Thank you so much to Nadine for everything she did for us. She was always on the other end of the phone and would keep us updated on every matter. Thank you.
Heulwen · 29 April 2016
Agent replied · 19 May 2016
Heulwen I know Nadine prides herself on keeping both buyers and sellers updated on every step of the way through the selling process. We are delighted to have helped you with your move and wish you every happiness in your new home.
★★★★★ 5/5
View AgentsExpert, professional and personal
I am delighted with the service I have received from Williams & Goodwin's All Wales Auction arm. Never having offered a property for auction before, I was truly impressed with the skill and expertise of the team, with their professional approach and their personal attention, all of which gave me confidence in this specialised area of the property market. I was kept informed at regular intervals of the numbers of viewings, all of which were accompanied and conducted by the very knowledgeable Peter and I felt in control but supported most ably by Gwennan in the office, who always responded to any of my queries with assurance and understanding. Thank you to the whole team for an excellent outcome and brilliant service..
Mary · 15 April 2016
Agent replied · 19 April 2016
Mary we are delighted in the outcome that we managed to achieve for you at last weeks auction. It is nice of you to have recognised our professionalism and expertise. We firmly believe that by spending so much time on training staff with such a critical transaction as a house sale, this helps us provide best advice, and as was seen in your case achieve the maximum exposure to reach your best price.
★★★★★ 5/5
View AgentsBangor office Williams and Goodwin
had my property on the market with the Bangor office and would like to praise the staff at the branch who were helpful , attentive and nothing was too much trouble .
They kept me informed with every step of the process and were very informative and knowledgeable and pleasant to deal with .
Nadine and venessa are a huge credit to the company and were so accommodating and professional at all times , Excellent
Paul · 27 September 2016
Agent replied · 28 September 2016
Thanks for the comments Paul, we place a great deal of importance on training our staff so delighted to see that results are being shown with the knowledge that Vanessa & Nadine are seen be customers as assets
★★★★★ 5/5
View AgentsN/A
Efficient, friendly staff, from the start. Kept us informed through the whole process of selling our late Mother’s home.
We would definitely use them again in the future should they need arise.
Christine · 13 April 2024
Agent replied · 25 April 2024
Thank you very much for your kind words Christine, it was a pleasure to assist you and your family. I am sure the new owners will make the property another lovely family home. Best wishes, Emily
★★★★★ 5/5
View AgentsExcellent service
A huge thank you to Tim, Claire and Vanessa for a truly exceptional service when handling the sale of my mother’s property
Gwenan · 18 October 2017
Agent replied · 19 October 2017
Thank you for your kind words Gwenan I recall the day we took the instruction when I couldn't believe you helping mum put the house on the market, at the same time as finalising your daughters wedding. i bet your are relieved both events have now been successfully completed. I know how hard it must have been for mum to move on from a home she has occupied for so long but I trust she settles into Llanfair quickly, and finds the new garden a little easier to manage.
★★★★★ 3/5
View AgentsThank you to Vanessa, Nadine and Jonathon for your courteous manner at all times.
Bangor Btanch.
Nerys · 9 June 2016
Agent replied · 10 June 2016
Nerys
Thank you for going to the trouble of reviewing our service, I am pleased to see that the sale of the property has now been completed, and your courteous comments have been passed onto all the staff concerned. We wish you all the happiness in your new home.
Regards
Tim
★★★★★ 5/5
View AgentsExcellent service
We recently sold our house with Williams and Goodwin and could not fault the service. They called me back when they said they would ans always kept in contact throughout the selling. Emails were answered within minutes of me sending them! Would definitely recommend.
Tesni · 20 April 2018
★★★★★ 5/5
View AgentsExcellent service from initial valuation to completion
Very pleased with the service received from the Property People. All queries were answered promptly and I was kept up to date with progress at all times. Buying and selling houses is very stressful, but they definitely eased the stress rather than adding to it.
I have used this company in the past, and will definitely use them again.
YT · 27 July 2017
Agent replied · 31 July 2017
Thank you Yvonne on the lovely review, your comments have been shared with both Vanessa & Julia. We would like to wish you all the best and look forward to assisting you I the future.
★★★★★ 5/5
View AgentsProfessional
From start to finish the Service was professional , Friendly and competent Everything as you would expect form a modern well run Estate Agency.
The Staff went the extra mile when required to ease the sale.
Overall i could not have asked for more.
A Big Thanks to you All . : )
Andrew · 8 March 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review on your experience with the branch.
★★★★★ 4/5
View AgentsGood Service
Good Service in handling a difficult sale mainly due to the incompetence of the purchaser's solicitor Convey Law, Newport. Julia Goodwin worked particularly hard to progress the sale in a professional and efficient manner. I would be happy to recommend this firm to anyone wishing to sell.
Robert · 16 February 2017
Agent replied · 8 March 2017
Thank you for your kind words, it is much appreciated. I'm so pleased that we were able to keep the sale going for you despite being very difficult at times but with determination and regular updates we got there! We look forward to do business again with you in the future.
★★★★★ 5/5
View AgentsExcellent service
We are very pleased with the service we have received from Williams and Goodwin in marketing and successfully selling our property. Service was of high quality and nothing was too much trouble. We would highly recommend them in selling any property.
Jennifer · 1 November 2016
Agent replied · 1 November 2016
Jennifer Thank you for you kind words, which are particularly reassuring taking into account that prior to our instruction you had been marketing with another agent for some months, and we were able to secure considerably more viewings an acceptable offer for you within the first few weeks of our marketing
★★★★★ 5/5
View AgentsExcellent service, always happy to help.
Although the process of selling my house has taken longer than I would have liked (due to reasons out of W&G's Control) they have remained very responsive and helpful. I would recommend them to anyone in the area.
Alistair · 4 November 2016
Agent replied · 7 November 2016
Thank you for going to the trouble to review the service you have received Alistair. I was sorry to see the length of time taken to achieve an exchange on this property took longer than anticipated but pleased that you appreciate that this was out of our control, and understood the skill put in from our staff to ensure that these difficulties were overcome and a successful outcome was achieved. Good luck with your move to the south coast, and we look forward to being of service to you if you get the chance to return to North Wales.
Regards Tim
★★★★★ 5/5
View AgentsCustomer Care
Excellent customer service, good communication with the sale of my property, helpful at all times. Providing advice and guidance when needed on various matters.
Great new office and new boards which look very professional.
Lindsey · 30 March 2016
Agent replied · 5 April 2016
Lindsey, Thank you for going to the trouble of posting a review. The new office has received a lot of positive feedback and the launch of our re-branding and new boards was planned to coincide with our office relocation. The impact has been superb and it is nice to see that customers are noticing it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
