29 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents BuyerWilliams & Goodwin Bangor
Williams & Goodwin have been helpful all the way through from accommodating our viewing to purchasing the property.
We feel incredibly fortunate to have had the opportunity to work with Emily, who is a professional expert, and also the rest of the team. Emily has consistently provided us with tremendous support throughout the process. Emily always responded promptly to any questions or concerns we had and helped us get through the process smoothly. Thank you so much for making this experience both pleasant and successful. Best wishes.
Lora · 20 October 2024
Agent replied · 11 December 2024
Dear Lora, Thank you so much for your kind words and 5-star review! It's been our absolute pleasure to assist you throughout your property journey. Emily and the team are delighted to hear about your positive experience and are thrilled to have been able to contribute to making it a success. Should you need any more assistance in the future, we're just a call away
★★★★★ 5/5
View Agents BuyerVery smooth transaction
As first time buyers, my wife and I had no clue in purchasing a house and as soon as we had our first house visit with Tim i knew we had nothing to worry about. His knowledge was fantastic as were his ideas for home improvements. Tim was also flexible enough to meet us on his way home from work to enable us a 2nd visit which fitted around our hectic schedule. I can't say enough good things about Nadine who dealt with us for everything else. From the first phone call she was polite,professional and above all else spoke in a manor that put you at ease explaining each process step by step. Would 100% recommend this estate agents to anybody - thank you very much
Stuart · 26 February 2017
Agent replied · 3 March 2017
Thank you for such praise Stuart. I can just about remember back to buying my first house, and recall how daunting a prospect it can be. Maybe some of the ideas i put forward will help, and it was great to see you being able to take advantage of the January sales to get a new bathroom. I hope you and your new family manage to spend many years in a house that should easily become a family home. All the very best.
Tim
★★★★★ 5/5
View Agents BuyerFriendly and Professional
Tim and his team at William's and Goodwin have been absolutely fantastic throughout the purchase of our new home. They are so friendly, very efficient and professional. Nadine was always available too and really friendly and helpful. The whole purchase went seamlessly and we would like to thank the team for everything. Tim and Nadine are absolute legends, always on the end of the phone and we were never left waiting. I would recommend William's and Goodwin to anybody looking for a professional and hassle free service. Thank you all! xD
Anthony · 1 June 2016
Agent replied · 7 June 2016
Anthony, I am so pleased to see yours purchase has now gone through for you, and that we managed to deliver an efficient, professional and hassle free service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed throughout their purchase. Your comments have been passed on to the team and we would like to wish you all the happiness in your new home.
★★★★★ 5/5
View Agents BuyerGreat, helpful and simple.
It was so easy for us to purchase the property through Williams and Goodwin. Julia was so helpful and patient with us throughout the process. We encountered some problems during the mortgage process, Julia and everyone else there were great, knowing how much we wanted to buy the house they assisted and advised us what to do step by step. We are very grateful for the service we received. They made sure that both ourselves and the sellers were up to date with everything that was happening. Definitely recommend.
Tanya · 19 May 2016
Agent replied · 15 June 2016
Thank you so much for your feedback it is much appreciated. It was a tricky sale to get through for you initially and I'm so pleased you now have your dream home to bring up your lovely family.
Kind Regards
Julia
★★★★★ 5/5
View Agents BuyerTop Class Act!
Julia and Nadine were consummate profressionals and were the reason we stuck with the purchase of our bungalow. They kept us up to date every step of the way making a very protracted stressful purchase due to a somewhat difficult vender as easy as they possibly could. I only wish that the agent who sold our home had been as good. I would have no hesitation in recommending this agent for either a potential seller or buyer.
Jane · 18 January 2017
Agent replied · 19 January 2017
Thank you for such praise Jane. As you have found out it is not just finding a prospective purchaser for a property which is important but the experience and skills of our staff to ensure a sale is progressed through to completion is just as important, and it is so good of you to recognise Julia and Nadines efforts in this respect. All the very best to you in your new home, and we hope you are able to enjoy the peaceful location and lovely gardens
★★★★★ 5/5
View Agents BuyerMaking house hunting a joy!
I have been looking for my new home for over 8 months in North Wales. In the end I found it through another agent but not for want of trying by Williams and Goodwin, who were great! Tim always took time, never made me feel rushed, and was really helpful with everything. Highly recommend them and they were certainly part of what made the whole process of house hunting a real joy. Thanks so much Tim!
June · 20 January 2016
Agent replied · 26 January 2016
Thank you for your comments. Shame we didn't have the property you wanted in the end, however hopefully we can help you sell when you move next time!
★★★★★ 5/5
View Agents BuyerI cannot praise Nadine enough. She was excellent. I am so grateful.
I did not know whether to buy a student let or holiday let. Nadine helped me to see that my heart was in the holiday let. She was so helpful, encouraging me to make the right decision. She helped bring the value down to a price both me and the sellers were happy with. I also want to thank Tim and other staff I have dealt with in the Bangor office.
ANN-MARIE · 12 February 2017
Agent replied · 17 February 2017
As ever Ann it is rewarding to read such praise for all staff who have not only helped you with the decision making on what house suits your needs, but also in the negotiating process. We pride ourselves on listening to our clients identifying their needs and hopefully fulfilling their dreams.
I am confident that having found a property in such a suitable holiday location for you that it proves a successful investment for years to come.
Regards
Tim
★★★★★ 5/5
View Agents BuyerExcellent team
Just bought our new home through Williams & Goodwin. Tim arranged a viewing out of his usual work hours to cater for our needs. We instantly feel in love with the house. Julia kept us informed every step of the way, so that there was no need to be thinking about anything other than the completion date for the sale. Excellent team would 100% use these guys again.
Rhys Jones
Castle · 5 July 2016
Agent replied · 13 July 2016
Thank you for your valued feedback Rhys. The transaction from start to finish was a smooth process and the end result a fantastic house! We wish you all the happiness in your new home and look forward to helping you again in the future.
★★★★★ 5/5
View Agents BuyerVery helpful member of staff
Vanessa was very helpful during the buying process, she was always on hand with any questions I had which I found useful as a first time buyer. She kept me updated with every step of the process and explained everything thoroughly to me. Nothing was ever too much for her! Very friendly and professional member of staff, a real credit to the team! Diolch am bob dim Vanessa.
Paul · 28 April 2017
Agent replied · 4 May 2017
Thank you Paul for your very kind words, your comments have been passed on, Vanessa is a huge credit not only to our team in Bangor but to the company!
Wishing you all the best in your new home.
★★★★★ 5/5
View Agents BuyerExcellent service from Claire
I'm currently towards the end of my first home purchase and I've been dealing with Claire. Nothing has been too much trouble and she's supported me throughout the process with infinite patience, even when I've been unsure of what I should be doing! So far it's been practically stress free, mostly thanks to Claire and her being so on top of everything. Thank you Claire!
Nicole · 22 July 2017
Agent replied · 27 July 2017
Thank you for your lovely comments Nicole which have been passed on to Claire! We all here at Williams & Goodwin Bangor would like to wish all the happiness in your first home.
★★★★★ 5/5
View Agents BuyerImpeccable Service
As a professional property investor my business depends on the dedication and hard work of many agents. There is one agent that stands out from the rest because of her eagerness and drive to get the deal done.. I would gladly endorse Vanessa Laidman-Davies' professionalism and recommend her as an agent that has your interest at heart.
Huw · 21 April 2017
Agent replied · 25 April 2017
Huw clearly as a seasoned investor you will have had may experiences with estate agents and to receive such a positive feedback will delight Vanessa when she returns from a well earned holiday tomorrow, as I am well aware of the importance she places on going the extra mile for all our clients.
I have no doubt the property will prove a worthy addition to your portfolio and if we can assist further with any future property matters please do not hesitate to contact Vanessa or anyone else in our team of trained specialists.
★★★★★ 5/5
View Agents BuyerHalfmoon cottage brynsiencyn ll61 6tu
buying a property when living 300 miles away can be difficult but not when using W G bangor Julia was our agent she was very professional and easy to communicate with keeping use up to date with weekly progress reports should we move house again Williams Goodwin would be our first choice
Alan · 3 February 2017
Agent replied · 7 February 2017
Thank you for your review of the experience in using our service. It was particularly pleasing to see that we continued to keep in touch you throughout the process, helping to progress your sale to a rapid conclusion.. I know how much importance Julia places on this regular contact and I believe it is one of the fundamental reasons why the number of our sales which are progressed through to completion is so much higher than the industry average.
★★★★★ 5/5
View Agents BuyerThe only people to keep me sane during this transaction
I have just bought a house. I chose the wrong solicitor to do the conveyancing. Glaciers move faster. Of course it was always "someone else's fault" when I got in touch with my solicitor. W&G were absolutely first class. They chased and cajoled and did everything else possible to make the deal happen ASAP. They could not have been more helpful. I was tearing my hair out by the end of the transaction because it was time specific. They were super supportive, kept me informed and just did their best to keep things moving. I never thought I would be writing a glowing review for an estate agent, but here I am and I could not be happier to do it. Next time I will even take advice from them about solicitors, because let's face it, the prices are bound to be in the same ball park (or am I being naive again) but they will actually know who can move efficiently. Top job W&G!
Owen · 5 April 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review.
Kind regards
Nadine
★★★★★ 5/5
View Agents BuyerProfessional, personal and helpful,
Just bought our new home through Williams & Goodwin. The house we wished to view was arranged for the next day at a time convenient to us. We were met at the property and we're professionally shown around, the agent was knowledgeable, he didn't rush us and most importantly he wasn't pushy. He knew the property and surrounding area inside out, (it was in fact Mr Goodwin himself).
We loved the property so much we made a realistic offer, the agent taking the call was enthusiastic and resourceful, I felt that she was genuinely interested in helping us get this property, after some negotiations we agreed on a price and from that moment on from offer to completion the same agent dealt with us, we were kept up to date with the whole process, when the solicitors were felt to be not moving as quickly as expected the agent was able to quickly intervene and guide both us the buyers and the seller to speed things up.
In summary we have been extremely impressed with Williams & Goodwin estate agents. And wouldn't hesitate to use them in the future to buy or sell a property.
Nicholas · 14 June 2016
Agent replied · 14 June 2016
Thank you so much for going to the trouble of writing such a glowing review Nicholas. I was particularly pleased to see that you managed to get this house as you had missed out on a previous purchase, and this property was not only convenient for your work, but also close to your parents. I trust you will have many happy years in the property and I am glad we eventually managed to find the plumbing for the washing machine in the garage!
Regards
Tim
★★★★★ 5/5
View Agents BuyerAmazing staff and an amazing Estate Agent
From the very beginning The Property People have not only been incredible, but so helpful and kind. to both me and my partner during our journey to buy our property, I can honestly say that they are the best estate agents we have ever used! Nothing is too much trouble and they were with us every step of the way, we are so grateful to all of the staff for helping us get our dream home! Thank you so much :)
Holly · 11 April 2016
Agent replied · 14 April 2016
I could immediately see when I showed your partner around the property how keen he was on the house, and your words of praise are really appreciated. It is very reassuring to hear that your experience with us has been helpful and supportive, and I hope you will enjoy your dream home for years to come.
★★★★★ 5/5
View Agents BuyerBought house through this agent
Really helpful. They did everything they could to accommodate all our requests and need for frequent visits. Special thank you to Vanessa and Claire who were very patient with us!!
Sharon · 16 August 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review and the lovely comments, we really appreciate you taking the time to place a review and hope you have settled into your new home.
★★★★★ 5/5
View Agents BuyerBuyer only review
As with most house buyers, I'm becoming intimately involved with many estate agents, desperate to find my 'forever home'. This particular estate agent's team has gone out of their way time and time again to look for houses that may suit me and my husband. At every viewing, our encounter has been positive; their agents seem genuine, friendly people who listen to us, are knowledgable and sincere. I have every faith they'll find us our dream home soon!
Zoe · 15 May 2017
Agent replied · 16 May 2017
Whilst it is always nice to hear from our vendors, purchasers, landlords or tenants, i think this is the first review we have received from a client who has yet to complete a property transaction with us. To read such praise is a great reflection on the time and effort we all put in to helping clients fulfill their dreams, and it is kind of you to take the time to acknowledge the care taken in listening to clients needs which we feel is so important. I hope that through these efforts we can find you a suitable property as with our staff spending so much effort in getting to know both our stock of properties and what they offer as well as your needs we can often put forward suggestions that help encourage you to view a property which may not immediately appear suitable
★★★★★ 5/5
View Agents BuyerHouse sale
Just want to say a big thank you to everyone at Williams and Goodwin for helping make the purchase of my first home so smooth and straightforward. Can’t thank you enough for your help.
Emma · 21 December 2023
Agent replied · 22 December 2023
Thank you so much for your kind words, Emma! We are so pleased to have been able to help you purchase your first home and are delighted to hear that everything went so smoothly. We hope that you enjoy your new home and that you are very happy there.
★★★★★ 5/5
View Agents BuyerHelpful friendly staff, great communication
We dealt with this agent as a buyer and had great service from them. As I guess with a lot of house purchases things don't always go smoothly and the team here (particular mention to Vanessa) were really helpful and supportive to resolve outstanding issues and get answers to questions, great communication and always returned phone calls / emails when they said they would.
Chris · 4 April 2016
Agent replied · 5 April 2016
Chris. I am pleased to see this purchase has now gone through for you, and that we managed to deliver a good service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed and your praise to Vanessa has been passed on.
★★★★★ 5/5
View Agents BuyerBangor Agency
Very friendly and efficient staff.
Helpful all the way through from accomadating our viewing to purchasing the property
Julie · 7 April 2024
Agent replied · 26 April 2024
Hi Julie
Thank you for taking the time to review your recent experience when purchasing your home with us, it was our pleasure to assist you and wish you and Adrain all the best. Best Wishes Nadine
★★★★★ 5/5
View Agents BuyerTop class, professional service throughout.
Excellent service from start to finish. A very professional organisation who go out of their way for their customers whatever the hurdles and barriers are. Very influential in pushing my deal through when neither solicitor involved appeared to be prioritising things. Pleasant, polite and well informed staff. Could not fault my experience at all.
Stephen · 8 June 2016
Agent replied · 10 June 2016
So glad this sale went through for you Stephen as I know you were anxious to complete, and glad that with us working closely with the solicitors we were able to speed up matters. The house was ideal for your needs and provides a cosy home where you wanted to be. Now the stress of the move is over I hope you can sit back and enjoy your new home.
Regards
Tim
★★★★★ 3/5
View Agents BuyerMostly satisfactory
I found these agents to be helpful and courteous on the whole. However the gentleman showing the property didn't seem to have much background knowledge on the property. My telephone calls were not always returned and there was some confusion regarding completion with blame passed on to my solicitor when it was more the seller's solicitor's fault after my deposit had been transferred. I greatly appreciated the keys being delivered to their office near my workplace.
ALED · 24 April 2018
★★★★★ 5/5
View Agents BuyerVery helpful team of estate agents, highly recommend!
Julia Goodwin and her team were very helpful throughout the buying process. We were kept informed and updated consistently and nothing was too much trouble. Julia's knowledge amd expertise was reassuring during a stressful period. We would highly recommend Williams and Goodwin! Many thanks!
RS · 22 March 2017
Agent replied · 6 April 2017
Thank you so much for your feedback. I hope you are enjoying the lovely views at Upper Garth Road in your lovely family home. We are pleased to have provided a service you would be happy to recommend to your friends and family who may wish to make their move in the future. Wishing you all the very best.
★★★★★ 5/5
View Agents BuyerFantastic
Outstanding service from Gwenan at the Bangor branch. Went above and beyond what was expected to be fair.
Couldn't have asked for anymore and couldn't fault a single thing. An A1 service - thank you
Tina · 12 December 2015
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.