Every review we hold for the Bangor office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsA real hands on approach, sets Williams & Goodwin apart from other estate agents.
When we decided to market or property, the choice of estate agent was critical to our plans.
As we were on a tight schedule it was appreciated that Tim managed to fit in a appointment with us at short notice.
From start to finish, I can't praise Williams & Goodwins enough, special mention goes to Julia who was our contact at the office.
She was always available to keep us informed on how the viewings were going.
And when we found our buyer Julia was invaluable to the smooth conclusion of the sale.
After selling many houses over the years, my wife and I can whole heartedly recommend Williams & Goodwin.
Clyde · 28 September 2016
Agent replied · 28 September 2016
Thank you for your praise Clyde not only do we try to act promptly to our customers needs, but it was great to see that by proactively contacting our applicants once instructed we were able to generate a number of viewings, and achieve an acceptable offer within the first few days of marketing. It is also particularly pleasing for you to recognise the importance we place on the progressions of sales, to completion, and Julias assistance in checking the sale progress through to completion.
I hope the move to your new property in the village proved equally successful and you manage to carry out the adaptations you have planned.
Regards Tim
★★★★★ 5/5
View AgentsSuperb service from Williams and Goodwin in Bangor
When I was looking around for an agent to manage my residential properties, I was lucky enough to come across Williams & Goodwin of Bangor. They took care of everything - achievable rentals, marketing activity, tenant enquiries, and all the viewings.
Tim Goodwin gave me very good, realistic advice on the sort of rental levels we could achieve. The firm was really energetic in ensuring that the market knew what was available and making sure that tenant enquiries and viewings progressed smoothly. In addition to Tim, his colleagues Nadine Parry, Julia Goodwin, Vanessa Laidman Davies, Kelvin Fraser, Bethan Parry, Jonathon Lewis all helped to make sure of this stage.
Excellent follow-up in terms of making sure that references were obtained and that tenancy agreements were properly prepared was provided by Emily Jacobs and Emma Jones.
All in all, I have received a fantastic service from Williams & Goodwin. They are efficient, reliable, conscientious and customer oriented, as well as being good communicators. I would describe their service as 'out of this world'. I would recommend Williams & Goodwin to any residential landlord in the North Wales and Anglesey areas.
M. Shoker, Bangor.
Mani · 25 September 2016
Agent replied · 27 September 2016
Mani thank you for such praise, and recognition for all involved in the successful and quick lettings we managed to achieve on all 8 of the units we offered on this development. The standard of finish you provided in these city center apartments helped stimulate a great deal of urgency for the applicants we were able to introduce and it is kind of you to not only go to the trouble to provide such a glowing review but to also provide us with further opportunites to act on your behalf on two other developments in the area. We look forward to continuing a long standing relationship.
Regards
Tim
★★★★★ 5/5
View AgentsFriendly and Professional
Tim and his team at William's and Goodwin have been absolutely fantastic throughout the purchase of our new home. They are so friendly, very efficient and professional. Nadine was always available too and really friendly and helpful. The whole purchase went seamlessly and we would like to thank the team for everything. Tim and Nadine are absolute legends, always on the end of the phone and we were never left waiting. I would recommend William's and Goodwin to anybody looking for a professional and hassle free service. Thank you all! xD
Anthony · 1 June 2016
Agent replied · 7 June 2016
Anthony, I am so pleased to see yours purchase has now gone through for you, and that we managed to deliver an efficient, professional and hassle free service, in not only answering queries, but returning calls as promised. We pride ourselves on keeping all our customers informed throughout their purchase. Your comments have been passed on to the team and we would like to wish you all the happiness in your new home.
★★★★★ 5/5
View AgentsGreat, helpful and simple.
It was so easy for us to purchase the property through Williams and Goodwin. Julia was so helpful and patient with us throughout the process. We encountered some problems during the mortgage process, Julia and everyone else there were great, knowing how much we wanted to buy the house they assisted and advised us what to do step by step. We are very grateful for the service we received. They made sure that both ourselves and the sellers were up to date with everything that was happening. Definitely recommend.
Tanya · 19 May 2016
Agent replied · 15 June 2016
Thank you so much for your feedback it is much appreciated. It was a tricky sale to get through for you initially and I'm so pleased you now have your dream home to bring up your lovely family.
Kind Regards
Julia
★★★★★ 5/5
View AgentsTop Class Act!
Julia and Nadine were consummate profressionals and were the reason we stuck with the purchase of our bungalow. They kept us up to date every step of the way making a very protracted stressful purchase due to a somewhat difficult vender as easy as they possibly could. I only wish that the agent who sold our home had been as good. I would have no hesitation in recommending this agent for either a potential seller or buyer.
Jane · 18 January 2017
Agent replied · 19 January 2017
Thank you for such praise Jane. As you have found out it is not just finding a prospective purchaser for a property which is important but the experience and skills of our staff to ensure a sale is progressed through to completion is just as important, and it is so good of you to recognise Julia and Nadines efforts in this respect. All the very best to you in your new home, and we hope you are able to enjoy the peaceful location and lovely gardens
★★★★★ 5/5
View AgentsAmazing service
Team at Bangor branch have been so helpful in what can only be called a whirlwind as they have helped me with every aspect of trying to sell mine to trying to buy another and they have helped with anything I needed even just a little advice when required. Bought my first house of them and just sold it to buy my second home and they could nit have been better. Thank you Nadine ,Vanessa and Tim
Craig · 15 October 2016
Agent replied · 22 October 2016
Craig, we are so pleased we were able to secure such a quick sale for you in the first week of marketing by proactively working with our list of applicants and persuading the purchaser to view rather than just advertising the property and waiting for someone to get in touch. As you have experienced this is the strength of a traditional estate agent, and helped you move on the house you wanted. Just think, this time last month you had not even thought of moving, and now not only have you seen a home you can bring up your growing family in but secured its purchase with us immediately selling your current home. Good luck with it all
★★★★★ 5/5
View AgentsMaking house hunting a joy!
I have been looking for my new home for over 8 months in North Wales. In the end I found it through another agent but not for want of trying by Williams and Goodwin, who were great! Tim always took time, never made me feel rushed, and was really helpful with everything. Highly recommend them and they were certainly part of what made the whole process of house hunting a real joy. Thanks so much Tim!
June · 20 January 2016
Agent replied · 26 January 2016
Thank you for your comments. Shame we didn't have the property you wanted in the end, however hopefully we can help you sell when you move next time!
★★★★★ 5/5
GoogleOur agent Jonathan was knowledgeable and friendly.
Julia handled all my calls and emails with grace and patience. She responded very quickly to questions as a consummate professional.
I would not hesitate to recommend this agency.
Carol · 23 March 2024
Agent replied · 1 June 2023
Thank you for the kind words relating to how both Jonathan and Julia were able to progress the purchase of your property. I do hope both you and your son enjoy your new house and all goes well with the move. If we can help at anytime in the future please do not hesitate to contact us
★★★★★ 5/5
View AgentsGreat Service for assisting in renting out my flat
Thank you to Vanessa and the team for assisting me in renting out and managing my property. Everything was taken care of and Vanessa made the process easy and stress free. She reassured me that she would quickly find a tenant for the property and she was true to her word. I definitely recommend the Bangor team to assist you with any of your property needs. Thank you again for a great service.
Rosie · 17 February 2017
Agent replied · 3 March 2017
Thanks for taking the time to provide a review Rosie, we are well aware of how landlords wish to avoid any lengthy void period with no rent, so were delighted to be able to find a suitable tenant for you in quick time. We are grateful to you for your continued business.
Tim
★★★★★ 5/5
GoogleExcellent Estate Agent, would highly recommend. They were courteous, professional and friendly. They made the selling of our home seamless and relatively stress free.
Maureen · 11 March 2026
Agent replied · 13 March 2026
Thank you so much for your glowing 5-star review! We’re absolutely delighted to hear that you had such a positive experience with us.
Our team strives to provide courteous, professional, and friendly service, so it’s fantastic to know we hit the mark in making your home-selling journey seamless and stress-free. Your recommendation means the world to us and motivates us to continue delivering the best service possible.
If you ever need assistance in the future, whether buying, selling, or just seeking advice, we’re here to help. Thanks once again for choosing Williams & Goodwin The Property People
★★★★★ 5/5
View AgentsI cannot praise Nadine enough. She was excellent. I am so grateful.
I did not know whether to buy a student let or holiday let. Nadine helped me to see that my heart was in the holiday let. She was so helpful, encouraging me to make the right decision. She helped bring the value down to a price both me and the sellers were happy with. I also want to thank Tim and other staff I have dealt with in the Bangor office.
ANN-MARIE · 12 February 2017
Agent replied · 17 February 2017
As ever Ann it is rewarding to read such praise for all staff who have not only helped you with the decision making on what house suits your needs, but also in the negotiating process. We pride ourselves on listening to our clients identifying their needs and hopefully fulfilling their dreams.
I am confident that having found a property in such a suitable holiday location for you that it proves a successful investment for years to come.
Regards
Tim
★★★★★ 5/5
GoogleFrom the initial contact with Tim, to Sam coming to view and value our property, to Nadine keeping in constant contact with us and offering her expertise and guidance, the service was of the highest standard. I cannot fault it at all. I am very grateful to the Bangor team for their friendly and professional service.
Catrin · 14 March 2022
Agent replied
Not only was it a pleasure to act for you in selling such a delightful cottage but it was also a delight to be able to secure the property you wanted that was so close to your parents. The team were all determined to be able to find you an instant buyer, and by keeping in contact with you all the way through the process it was great to be able to finally hand over the keys for what I am sure me be your family home for years to come.
★★★★★ 5/5
View AgentsExcellent team
Just bought our new home through Williams & Goodwin. Tim arranged a viewing out of his usual work hours to cater for our needs. We instantly feel in love with the house. Julia kept us informed every step of the way, so that there was no need to be thinking about anything other than the completion date for the sale. Excellent team would 100% use these guys again.
Rhys Jones
Castle · 5 July 2016
Agent replied · 13 July 2016
Thank you for your valued feedback Rhys. The transaction from start to finish was a smooth process and the end result a fantastic house! We wish you all the happiness in your new home and look forward to helping you again in the future.
★★★★★ 5/5
View AgentsVery helpful member of staff
Vanessa was very helpful during the buying process, she was always on hand with any questions I had which I found useful as a first time buyer. She kept me updated with every step of the process and explained everything thoroughly to me. Nothing was ever too much for her! Very friendly and professional member of staff, a real credit to the team! Diolch am bob dim Vanessa.
Paul · 28 April 2017
Agent replied · 4 May 2017
Thank you Paul for your very kind words, your comments have been passed on, Vanessa is a huge credit not only to our team in Bangor but to the company!
Wishing you all the best in your new home.
★★★★★ 1/5
TrustpilotAppalling Experience, Unprofessional and Unethical Practices
I had a deeply disappointing experience with this agency after making an offer on a property they listed. My initial offer was accepted by the vendor, but communication completely broke down when the agent went on holiday without warning or handover. Days later, I was told another party had made a higher offer and was asked to increase mine, despite already having an agreement in place.
Reluctantly, I raised my offer significantly, which was then accepted. I was assured the property was off the market. However, after expressing concerns about the agency’s conduct in a formal complaint, met with a dismissive and unhelpful response from their manager, I was abruptly informed the vendor had accepted another offer and the property was sold.
This agency demonstrated a shocking lack of professionalism, transparency, and basic courtesy. Their handling of the process was both emotionally and financially distressing. I will never deal with them again and would strongly advise others to be extremely cautious.
Ian · 23 May 2025
★★★★★ 5/5
View AgentsExcellent service from Claire
I'm currently towards the end of my first home purchase and I've been dealing with Claire. Nothing has been too much trouble and she's supported me throughout the process with infinite patience, even when I've been unsure of what I should be doing! So far it's been practically stress free, mostly thanks to Claire and her being so on top of everything. Thank you Claire!
Nicole · 22 July 2017
Agent replied · 27 July 2017
Thank you for your lovely comments Nicole which have been passed on to Claire! We all here at Williams & Goodwin Bangor would like to wish all the happiness in your first home.
★★★★★ 5/5
View AgentsSold and bought through williams and goodwin- Bangor
We sold our property and bought our new home with williams and goodwin, Bangor. We can't recommend them highly enough. We received excellent customer sercive from all the staff but especially Nadine. We were always kept informed with all aspects of the sale and purchase. We sold quickly and bought quickly with no faults thanks to this dedicated agent. They really are fantastic. Thank you!
Stephanie · 10 May 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, It was a pleasure is not only helping you sell your home but assist you in finding your next family home. I hope all the hard work has been worth it and you've now settled in!
Nadine
★★★★★ 5/5
GoogleI was recommended by a neighbour who had sold their house through Williams & Goodwin, after they’d used a previous local agent with whom they had little interest after one year. With W & G, their house was sold within a few weeks. The service was excellent and the staff very friendly and knowledgeable
KDP · 14 February 2025
Agent replied · 11 February 2025
It was truly a pleasure assisting you with the sale of your home, Gillian. Receiving a recommendation from a neighbour made it even more meaningful, as we always strive to exceed expectations in such situations. Julia mentioned how significant this sale was for you, given the long-standing history of the property in your family. Your buyer was absolutely thrilled with the purchase, and we have no doubt they will modernize it with great care while preserving its unique character. Thank you again for your kind words and glowing review, it means so much to us!
★★★★★ 5/5
GoogleEmma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …
Vaibhav · 17 August 2025
Agent replied · 17 August 2026
Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.
★★★★★ 5/5
GoogleReally fantastic and helpful all the way through the purchase process despite there being numerous problems with our end of the chain. Nadine was very understanding and helpful and supported us to purchase through to completion.
Caroline · 14 March 2023
Agent replied · 12 April 2023
So glad we were able to help you buy this property, and I was delighted to read your praise for Nadine as I know she has been working fervently on the chain with this sale. I believe completion is due this Friday so you can relax and enjoy the view over the Bank Holiday weekend. Thank you for going to the trouble of posting this review
★★★★★ 5/5
View AgentsImpeccable Service
As a professional property investor my business depends on the dedication and hard work of many agents. There is one agent that stands out from the rest because of her eagerness and drive to get the deal done.. I would gladly endorse Vanessa Laidman-Davies' professionalism and recommend her as an agent that has your interest at heart.
Huw · 21 April 2017
Agent replied · 25 April 2017
Huw clearly as a seasoned investor you will have had may experiences with estate agents and to receive such a positive feedback will delight Vanessa when she returns from a well earned holiday tomorrow, as I am well aware of the importance she places on going the extra mile for all our clients.
I have no doubt the property will prove a worthy addition to your portfolio and if we can assist further with any future property matters please do not hesitate to contact Vanessa or anyone else in our team of trained specialists.
★★★★★ 5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
Gar · 17 October 2025
★★★★★ 5/5
View AgentsVery helpful and friendly staff
I was corresponding with a member of staff named Emily, who was very helpful and friendly. She fully answered each of my questions and explained everything to me properly.
I have more of an idea of what I'm looking for and what better suits me thanks to Emily's assistance.
Quality of staff is 5 stars.
Co · 25 January 2018
Agent replied · 25 January 2018
Thank you Cody for your lovely comments which have been passed on to Emily. Emily is huge asset to our team here in Bangor who always provides a 5 star service.
★★★★★ 5/5
GoogleJust let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and provided too-notch advice when another agent found potential tenants who proved to be unscrupulous.
With so many other agents endlessly focused on the hard sell or highly inexperienced, it was really refreshing to work with JLL’s experienced, sensible team who seemed focused on taking care of clients. Thank you Kate and team - I would definitely work with you again.
Family · 2 August 2020
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