Every review we hold for the Bangor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely outstanding service from the Greg and Trudy. Professional, knowledgeable, and always available to answer questions throughout the entire process.
Both Greg and Trudy have made everything smooth and stress-free, keeping me updated every step of the way, even at the most challenging time. Their dedication, communication, and hard work really stood out.
I couldn’t be happier with the experience and would highly recommend them to anyone looking to buy or sell a property.
Great job!
Clifford · 22 June 2026
★★★★★ 5/5
GoogleI had a great experience working with my lettings negotiator Isabelle Evely throughout the process of securing my apartment. She was incredibly helpful from start to finish, making everything feel smooth and straightforward. She was always professional, reassuring, and happy to answer any questions I had, which really helped take the stress out of the process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable and professional estate agent.
Brittanie · 22 June 2026
★★★★★ 1/5
GoogleHad Bangor office Selling our parents house ,No communication off them We had to chase them ,We reduced price Right move ok but 2 weeks later there window display still showed house at dearer price ,Said we would go to another agent and all of sudden they are in touch , we did leave them 😆 so not recommended …
Gwynfor · 16 February 2026
Agent replied · 16 February 2026
Thank you for sharing your feedback with us. We regret to hear about your experience. Our records indicate that we were in regular contact throughout the process, and we strive to ensure all our listings are up-to-date. We understand you moved to another agent three months ago, and we're here to help if you choose to return.
We appreciate the challenges of selling a property and note the steps you've since taken with redecoration and price adjustments. If you decide to return, we'd be delighted to assist you in achieving a successful sale. Please feel free to reach out if there's anything more we can do to help. Wishing you all the best with your property journey.
★★★★★ 5/5
GoogleWe work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with
Mark · 17 February 2026
Agent replied · 17 August 2026
Thank you for the excellent review. We value our business relationship with you.
★★★★★ 5/5
GoogleI cannot recommend Williams and Goodwin enough as they were professional, polite quick to respond and lovely people.
A massive thank you to Julia, Nadine and Emily who were amazing in getting my sale through.
Would not use anyone other than them in any future sales and purchases.
Jacqui Dean
Jacqueline · 4 October 2024
Agent replied · 15 November 2023
Really great words of praise for the team Jacqui which are really appreciated. Whilst it was a lovely apartment which I am sure you will miss, a number of legal complexities delayed matters but we were able to get this over the line with your assistance. If we can ever be of help again please do not hesitate to contact us. Best Wishes Tim
★★★★★ 5/5
GoogleI’m very happy with the service o received from Julia, Sam and the team.
They took care to explain the process to me and were always happy to answer any of my many questions!
Jennifer · 2 May 2025
Agent replied · 3 May 2025
Thank you for your wonderful 5-star review! We're delighted to hear that Julia, Sam and the team provided you with excellent service. It's great to know they could answer all your questions and make your experience a positive one. If there's anything else we can do for you, please feel free to get in touch. We look forward to helping you again in the future!
Best wishes,
★★★★★ 5/5
GoogleIn selling my 2 bed flat with Winkworths, I found their service truly excellent. They were quick to respond, valued fairly and utilised an Offer in Excess Of mechanism achieved a good price. They did a single day viewing in Reading for 9 viewings resulting in 3 offers shortly after. I must highly commend Trudy which tirelessly pushed both up and down the chain for completion. She was always willing to take a call, even at all hours and was highly dedicated to pushing the solicitors along. They also provided invaluable advice to minimise future delays by getting things prepped in advance. In total for a chain of 3 properties they achieved a completion in about 10 weeks and that's including the Christmas break. Would highly recommend to anyone.
Jason · 22 March 2026
★★★★★ 5/5
GoogleLucky to have a great team helping us with the sale of our property . John and Trudy made sure a difficult sale eventually went through and helped all the way with great communication and updates along the way
Chris · 22 January 2026
★★★★★ 5/5
GoogleGreat agent! Dean was very lovely and was more than happy to answer all my questions. Very smooth process!
Waed · 22 June 2026
★★★★★ 5/5
GoogleAbsolutely amazing experience with winkworth especially Trudy she helped us throughout the whole process buying our first property she worked above and beyond always giving us reassurance every step of the way! Thankyou so much Trudy & the rest of the winkworth team!⭐️💫 …
Mazey · 22 November 2025
★★★★★ 5/5
GoogleEveryone we spoke with during the course of the sale was very knowledgeable, friendly, kind and patient.
Julia in particular was great at communicating as this sake took a while. She was superb, respectful & lovely to speak with. Thanks to Emily and Nadine too!
Nia · 4 October 2024
Agent replied · 29 February 2024
Dear Nia,
We're over the moon to receive your kind words and positive feedback! Our team strives to provide knowledgeable, friendly, and patient service, and we're thrilled to hear that we hit the mark with you.
Julia, Emily, and Nadine are indeed valuable members of our team, and your appreciation will undoubtedly put a smile on their faces. We're particularly pleased to hear about your positive interactions with Julia. Her commitment to excellent communication and respectful service is a cornerstone of our values.
Thank you for taking the time to share your experience. Your feedback not only helps us, it also helps other potential clients to have confidence in our services.
We're grateful for the trust you've placed in us and look forward to serving you again in the future.
Warm regards
Melfyn Williams & Tim Goodwin
★★★★★ 2/5
GoogleHi Tim, as I've seen your reply, I'll give you a rundown:
- tried to make me pay the guarantor fees twice over despite only having done the first round 2 months previously and none of the details had changed.
- when the internet went down (it was fine for the first few months that I moved in) they said I "should have checked it before I moved in" (like, how?) And offered me a "solution" of paying for my own separate internet connection for an additional £30 a month on top of the £473 I'm already paying despite internet being included in the contract. Grudgingly enquired with Vodafone to see if there was a problem then when it failed to get better did nothing more about it. Got less than 1mbps the entire two years I was there and lost my job (which I conducted remotely) because of it.
- landlord showed up without warning, illegally. Visit was not necessary and could have been handled without a visit. Was very awkward and uncomfortable. Felt pressured to let him in. He even commented on how I looked hungover.
- passed my number on to the fire alarm company without asking me first
- advertising to new tenants that they would fit a washing machine even though they refused us because it's would have to be near the exit and is therefore a fire hazard.
- tried to make my dad (guarantor) sign a contract that made him liable for any damage/non payment done by ANY of the tenants, not just by me
- gave my flatmate the wrong key and refused to send somebody to the house let her in until the next day so she had to walk all the way back to the estate agent to get it herself despite it being their fault
- tried refusing to give my flatmate her deposit back when her tenancy ended, claiming that she hadn't handed the keys in when she had
- tried to make us pay a 2nd deposit when renewing the tenancy despite already having one from us from when we originally signed. Claimed they "couldn't carry it over" but backed down pretty quickly when my dad told them he was going to get legal advice before paying it
- arranged a house viewing when I was away for the week (which I'm cool with), used a master key to unlock my room and then LEFT IT UNLOCKED
- all 4 of us have requested the mailbox be fixed multiple times and six months on it still hadn't been done.
- when one flatmate's radiator wasn't working he asked if she had tried bleeding it and told her to try that before doing anything else. The next thing we know we are being spam called by the estate agent to let the plumbers in when we hadn't been told they were coming
- harrassed two of my flatmates to come back to the house from their respective countries before the end of june during a GLOBAL PANDEMIC when travel was LITERALLY ILLEGAL.
Abby · 11 October 2021
Agent replied · 12 April 2023
Dear Abby. Thank you for spending the time in providing a recent Google review. The 2 star rating is below the standard we would expect to provide our customers, and I wonder if you can provide clarity as to why you were not inclined to provide a higher star rating. If you would prefer you can contact me in confidence on tim@tppuk.com. Regards Tim
★★★★★ 5/5
GoogleGreat agency, a lot of nice properties. Special thanks to Isabelle Evely for showing us properties at times suitable to us, being accommodating and supportive. Highly recommended negotiator.
Anna · 22 February 2026
★★★★★ 5/5
GoogleWe have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during …
Steve · 17 August 2024
Agent replied · 17 August 2026
Thank you for the five star review.
You are a pleasure to work with.
★★★★★ 5/5
GoogleJasmine has been super helpful from the start of our viewing all the way to the end of the tenancy. Professional service and efficient communication, would recommend.
Roy · 22 February 2026
★★★★★ 5/5
GoogleWould like to thank all the team in Bangor for their support. Big thanks to Julia Goodwin for making the whole experience a breeze.
Amy · 2 May 2025
Agent replied · 3 May 2025
Hi Amy,
Thank you so much for your glowing 5-star review! We're thrilled to hear that our Bangor team, especially Julia Goodwin, made your experience a breeze. Your kind words mean the world to us and motivate us to keep delivering top-notch service.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you again in the future!
Warm regards,
★★★★★ 5/5
GoogleI cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional …
Alisha · 17 August 2024
Agent replied · 17 August 2026
Thank you for the five-star review. You have been a pleasure to work with.
Emma and I wish you health and happiness in your new home. Raphael
★★★★★ 5/5
GoogleAll the team at Williams and Goodwin Bangor office were excellent. Sam, Julia and Lucy provided us with marvellous service, were informative and professional at all times. We would definitely recommend them for anyone wishing to put their house on the market in North Wales. Thank you team!!
Liza · 7 March 2024
Agent replied · 21 November 2023
Thank you for the kind words and its really good to know that the service you received from all the team was such that you would definitely recommend us. There is no better way to obtain business than from such personal recommendations
★★★★★ 5/5
FacebookWilliams & Goodwin offer a very professional service along with a friendly approach that gives you the confidence that the sale of your house is in the right hands. Matthew was very helpful throughout the sale, from the initial meeting through to completion. He communicated very well and always ensured we were kept up to date with all aspects of the sale. We were particularly impressed in how quickly our house was valued, photos taken and then the house being put on the market, and even more impressed that a sale was done within 24 hours of being put on the market. Both myself and my wife would highly recommend Matthew and the rest of the team at Williams & Goodwin, they are committed, knowledgeable and motivated in all aspects of their work.
Gareth · 10 May 2019
Agent replied · 3 May 2023
Thank you Gareth for your kind words.
★★★★★ 5/5
GoogleWilliams & Goodwin, The Property People in Bangor provided an exceptional experience. The team was professional, friendly, and highly knowledgeable, making the buying, selling, or letting process smooth and stress-free. Communication was prompt and clear, and they went above and beyond to ensure everything ran perfectly. I highly recommend Williams & Goodwin to anyone looking for reliable and trustworthy estate agents!
Md · 3 April 2026
★★★★★ 5/5
View AgentsProfessional & Helpful
The whole team, especially Vanessa & Claire, at the Williams & Goodwin office in Bangor were professional, helpful and efficient right from the outset. From the first visit they were clear on what they were offering and kept those promises. They accompanied our viewers but kept us informed and reported back after every one. They liaised with our solicitor and smoothed over some stressful moments towards the end. The property was well advertised and it was sold in a very reasonable time. We would highly recommend them.
JM · 6 November 2017
Agent replied · 7 November 2017
Thank you for your lovely review your comments have been passed on to the team! It was a pleasure assisting you in selling your property and we would like to wish you both all the best in your new home.
★★★★★ 5/5
View AgentsMy sincere thanks for a challenging job professionally done! Thank you all at W & G!!!
My apartment in Rhos on Sea, purchased new, had,due to personal circumstances been little used and was fully furnished to a high standard
The time had come to make the decision to sell.
It was subsequently placed with a local estate agent and was with them for some considerable time producing little or no interest or more importantly no feedback.
Whilst I fully accept that the market was and has been challenging in recent years it left me with the view "could do better" and I decided to source another agent and had read that Williams & Goodwin had won awards at that time which impressed me.
As a result I placed the property with them, and whilst the market does not appear to have changed significantly their communications left me in no doubt that they were really working on my behalf (my sincere thanks to Julia for her efforts throughout!)
We had a significant upturn in interest this May resulting in completion on the 7th inst!!!
Finally I should point out that I live 70+ miles away from the property so all viewings were handled by Williams & Goodwin with feedback on all of them..
I write this as a very satisfied client with no personal links to the business.
Grahame Sutton.
Grahame · 8 July 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review.
Kind regards
Nadine
★★★★★ 5/5
View AgentsVery smooth transaction
As first time buyers, my wife and I had no clue in purchasing a house and as soon as we had our first house visit with Tim i knew we had nothing to worry about. His knowledge was fantastic as were his ideas for home improvements. Tim was also flexible enough to meet us on his way home from work to enable us a 2nd visit which fitted around our hectic schedule. I can't say enough good things about Nadine who dealt with us for everything else. From the first phone call she was polite,professional and above all else spoke in a manor that put you at ease explaining each process step by step. Would 100% recommend this estate agents to anybody - thank you very much
Stuart · 26 February 2017
Agent replied · 3 March 2017
Thank you for such praise Stuart. I can just about remember back to buying my first house, and recall how daunting a prospect it can be. Maybe some of the ideas i put forward will help, and it was great to see you being able to take advantage of the January sales to get a new bathroom. I hope you and your new family manage to spend many years in a house that should easily become a family home. All the very best.
Tim
★★★★★ 5/5
View AgentsEXCELLENT SERVICE VERY FRIENDLY AND PROFESSIONAL
We where very pleased with the service we have received from Williams and Goodwin in acquiring our latest rental property. As of the nature of our business we rent many properties through different estate agents and private landlords throughout the UK. From our initial property searching to completion day , the process was handled with a very professional service from all members of staff from administration to property viewing and any issues that occurred was discussed and dealt with promptly not to hold up any process of completion.
In particular Gwenno and Greg provided outstanding customer service.and nothing was too much trouble. . We would highly recommend Williams and Goodwin to anyone in renting any property.. We will certainly be using again if the business demands another property in the area.
Paula · 12 December 2016
Agent replied · 15 December 2016
Paula. Thank you for giving us such a glowing review, We pride ourselves on our team working together and I was particularly pleased to see that the level of service you received was great throughout the letting process from so many different staff members.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
