Every review we hold for the Bangor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and provided too-notch advice when another agent found potential tenants who proved to be unscrupulous.
With so many other agents endlessly focused on the hard sell or highly inexperienced, it was really refreshing to work with JLL’s experienced, sensible team who seemed focused on taking care of clients. Thank you Kate and team - I would definitely work with you again.
Family · 2 August 2020
★★★★★ 5/5
The Trusted AgentFriendly and professional
I found Williams & Goodwin staff very efficient, friendly and professional. Julia made me feel totally satisfied that she was working hard on my behalf to sell my property and I was a valued customer.
I will recommend Williams & Goodwin The Property People Ltd. to other friends who wish to sell their property.
Maureen · 16 May 2016
Agent replied · 19 May 2016
Maureen I know Julia was delighted to help you with the sale of this property as although you had been on the market with another agent for a number of years, it was great that once we were instructed we were quickly able to find you a purchaser who is delighted with your house. We fully understand how hard it was for you to move after having spent over 30 years at the property but you are no doubt delighted that the new owners intend spending just as long raising their family at the property as you did. I trust you have just as happy a time in your new bungalow in Menai Bridge, and continue to enjoy your gardening.
★★★★★ 5/5
GoogleMegan at JLL's Chelsea office is simply the finest agent I've had the pleasure of working with in London thus far. She goes the extra mile, has great taste in real estate and understands both the market and what you require individually as a client. Her work ethic and will to see you truly happy in your new property, sets her apart. An example of class and an agent you can actually trust.
Sabah · 2 August 2023
Agent replied · 2 August 2026
Dear Sabah, we are very grateful for this this feedback and your kind words to Megan. Great to hear that she went extra mile and understood your needs. We will make sure she will receive your kind words.
Thank you,
JLL Knightsbridge Team
★★★★★ 5/5
The Trusted AgentHalfmoon cottage brynsiencyn ll61 6tu
buying a property when living 300 miles away can be difficult but not when using W G bangor Julia was our agent she was very professional and easy to communicate with keeping use up to date with weekly progress reports should we move house again Williams Goodwin would be our first choice
Alan · 3 February 2017
Agent replied · 7 February 2017
Thank you for your review of the experience in using our service. It was particularly pleasing to see that we continued to keep in touch you throughout the process, helping to progress your sale to a rapid conclusion.. I know how much importance Julia places on this regular contact and I believe it is one of the fundamental reasons why the number of our sales which are progressed through to completion is so much higher than the industry average.
★★★★★ 5/5
GoogleJulia and the team went above and beyond to ensure the purchase went as smoothly as possible for me. Outstanding communication, really supportive and very thorough. Highly recommended!
Iwan · 3 March 2023
Agent replied
Thank you for the kind words Iwan, and the chocolates! I know various legalities created issues in the purchasing process so I am delighted to see that the hard work and support put in by Julia and others helped ensure you were able to complete the sale in an area where you strongly wanted to be. If we can be of any further help to you, friends or neighbours I know Julia would be only too glad to help. All the best
★★★★★ 1/5
TrustpilotValuation was requested for my…
Valuation was requested for my property,markedly lower than local average for similar properties,and way off 1st valuation.Interestingly the estate agent across the road from them valued the property at the same ridiculously low value.Did a bit of searching on directors in companies house,well very interested to find that The directors of one estate agency ,had previously been directors for the other across the road ,simply search on the names Williams and Goodwin ie find the directors names.Did they really think I would fall for that old dodgy estate agent trick, the two estate agents working together.They were obviously looking either for a quick sale to boost poor cash flow,or had a “friend” with capital who would buy our property only to sell it straight on later for a much higher price splitting the difference between themselves! Strong advice not to sell your property with these greasy articles.
Louise · 26 April 2018
★★★★★ 5/5
GoogleMy experience with Williams and Goodwin Bangor was fantastic. From their knowledge and customer service to helping dealing with all the stresses of buying/selling, i highly recommended. Thank you to Nadine and team for everything.
Hannah · 18 March 2022
Agent replied · 27 June 2024
Very good of you to recognise all the experience from the team of which we are very proud and hope helps make the house moving process smoother. It’s so nice when we manage to sell for someone quickly and are then able to find them a suitable next property. Your plans for your new property will make it a great home to enjoy for years to come
★★★★★ 5/5
The Trusted AgentWe chose Williams & Goodwin to sell our property due to their efficiency & proffesionalism.
Throughout the process of selling our home, Williams&Goodwin have been friendly yet professional as a team, offering advice and support. We would especially like to thank Nadine Calvaley whom has been excellent in keeping us updated with any developments with the sale and providing advice and support throughout.
Bethan · 22 July 2016
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
GoogleWe've been having great service from Isabelle Evely, who kept us updated with logistics for a quick move, and was very accommodating and helpful throughout the application and move-in process.
Catherine · 22 March 2026
★★★★★ 5/5
The Trusted AgentExcellent personal professional service
Vanessa and Nadine provided an excellent professional service throughout the process.
Vanessa kept us informed of progress at all times, with Nadine providing excellent back up if no one was available.
Would certainly recommend William & Goodwin to anyone who would wish to sell a property
Thomas · 17 February 2017
Agent replied · 3 March 2017
Thank you so much Thomas for praising both Vanessa and Nadine in keeping you informed throughout the selling process as we were conscious of how much emotionally attachment you had to the property.. I am certain the new owners will be able to appreciate the view. Thank you for your recommendation of our company following the service you have received
★★★★★ 5/5
GoogleVery good experience, Sam, Emily and Nadine were all so helpful. Everything went through so smoothly. Can’t praise them enough. BIG THANK YOU.
Sandra · 3 March 2023
Agent replied
Thank you for your kind words of praise to the team Sandra and for the extra treats which have gone down especially well. I am sure the property purchase will prove a great success for your growing business and we wish you all the very best
★★★★★ 5/5
GoogleDealt with Megan from Chelsea office. She’s very professional and polite, made things smooth and efficient for us which led to an offer being quickly accepted. Good service
Giovanni · 2 August 2022
Agent replied · 2 August 2026
Dear Giovanni,
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better thanks to Megan! We'll make sure she will receive this lovely feedback!
Thank you,
JLL
★★★★★ 5/5
GoogleEmma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are …
Kenton · 17 August 2024
Agent replied · 17 August 2026
Thank you so much for the excellent review.
We value the feedback. It's a pleasure to work with you. Best E + R
★★★★★ 5/5
GoogleYour ESTAS Review…
"I would like to take this opportunity to thank all the staff at Williams and Goodwin Estate Agents, Bangor on their hard work, and selling my property so quickly. It seems to me they were working day and night and trying their very best to sale my property .The house video by Mr Tim Goodwin captured the house to a perfection, a joy to watch. All the staff are immensely professional at the Bangor office and have a true passion on what they are doing, a pleasure to work with. Excellent service throughout. I would highly recommend them for anyone wanting to buy or sale a property in the Bangor area."
Susan · 1 June 2021
Agent replied
Thanks for the praise of all our staff Susan. It shows with the innovative marketing we are doing together with good customer service and managing our applicant register we are still achieving quick sales on properties despite the current C19 restrictions. So pleased we managed an offer for you in the same week as we starting marketing, and we will now carefully monitor this through to an exchange for you
★★★★★ 5/5
GoogleExcellent service from Williams & Goodwin in selling my property. In an age where it often feels that we are pushed to use impersonal websites or industrial-scale call centres, it was refreshing to encounter proper personal service, backed up by expert local knowledge. From initial discussion to completion of the sale, their expert knowledge and sound advice was invaluable. I received regular and timely updates, and as I live at the other end of the country I particularly appreciated their willingness to spend time with me on the telephone, often out of office hours and at weekends. All my telephone calls to the office were, without fail, dealt with professionally and efficiently.
Meredydd · 14 December 2020
Agent replied
Thank you for the kind words of recognition Meredydd. Whilst we live in a day and age where it is necessary to embrace modern technology I am a firm believer that this should not allow a company to forget traditional values, and if you can create an environment within which both work side by side, this helps to not only generate the results we strive to achieve, but means the customer experience is as stress free as possible. The really good news is the purchaser has already contacted me to say how delighted she is with the property and is cracking on with the many adaptations she had planned to enhance the character your family home had.
Regards
Tim
★★★★★ 5/5
The Trusted AgentSimply the best
1st class service by all. Always made to feel welcome and all the staff knew what was happending with my property. Once a buyer was found Julia made sure the sale went through smoothly. Can't thank them enough.
Sandra · 16 February 2018
Agent replied · 17 February 2018
Thank you Sandra for your lovely comments, wishing you and Evan all the best in your new home.
★★★★★ 5/5
GoogleEveryone I dealt with was extremely helpful, polite and cheery. Nothing was too much for them and they carried out any requests that were needed. Fantastic team.
Chris · 28 February 2025
Agent replied · 25 February 2025
Thank you so much for your wonderful review Chris! We're truly delighted to hear that you had such a positive experience with our team. It was good of you to select us to act for you in the sale and we always strive to be as helpful, polite, and cheerful as possible, so it means a lot to know we made a difference for you. Your kind words truly motivate us, thank you for taking the time to share!
★★★★★ 5/5
GoogleExcellent all round... dealt with a complicated sale and kept both the buyer and seller informed throughout the process resulting in happy customers both sides... Thanks Nadine… You're the best in class agent...
John · 18 March 2020
Agent replied
Thanks Wyn, Glad to see that we managed to not just get an offer on this property for you on the day of instruction, but also reach an exchange of contracts within 2 weeks as I know there was a time pressure involved to get this sale tied up quickly. Tim
★★★★★ 5/5
GoogleThe team were in regular contact with us weekly to help progress the purchase of the property.
Julia Goodwin & Nadine were very helpful & informative.
Rachael · 11 October 2021
Agent replied · 24 June 2024
Thank you for your feedback on the service you have received Rachael, and the help Julia and Nadine were able to provide. We pride ourselves on not just marketing a property but also providing regular progress reports to both buyers and sellers to help ensure a sale proceeds as smoothly as possible to a satisfactory conclusion. I know from the first moment you went down the driveway to the apartment you were taken by the view, and I am sure you will spend many an enjoyable hour just taking in the unique vista.
Best Regards Tim
★★★★★ 5/5
GoogleFantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend
Tom · 17 February 2026
★★★★★ 1/5
GoogleBooked viewing for a property yesterday, traveled 2 hours today, wait for 30 mins for the agent to show up and show me the place only to call them myself and find out that the property was sold YESTERDAY! Outrageous service ! Socking communication!
Anastasia · 11 May 2024
Agent replied · 1 May 2024
We are so sorry for the inconvenience you have been put to. Having now looked into this matter it would appear that another agent sold this property yesterday and the seller failed to notify us Please accept our apologises and if we can help in any way feel free to contact us
★★★★★ 3/5
GoogleRental services in Bangor are excellent
But the service fixflo is bad
They take many days until they come, even if it is an emergency
Currently, I have a water leak in the house for three days. They did not come. Is it possible to close the main water valve all this time?
Jamil · 4 October 2023
Agent replied
Hi Jamil, sorry to hear the maintenance has not been seen to and I will chase this straight away and come back to you today
As promised Jamil I have chased this and I believe a plumber has contacted you to arrange access for tomorrow
Tim
★★★★★ 5/5
The Trusted AgentGreat
I was mostly in contact with Kelvin at the property I was living at, and he was great. He was really quick responding to any queries I had and fast to sort anything that needed doing, he made both moving in and moving out easy and as stress free as possible.
Just want to say a massive thank you to all at the Bangor office again, I felt really looked after and knew I could count on things getting done.
Many many thanks again
Sally · 4 September 2017
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for Kelvin & The Bangor Team, we really appreciate you taking the time to place a review.
Kind regards
Nadine
★★★★★ 1/5
allAgents"Poor professionalism from..."
Poor professionalism from Vanessa. Rude and curt e-mails. Clear bias to the seller, as advised myself to not offer a lower offer on a house (which was accepted).
Placed 2 phone calls to remove the 'sold' sign from my property - still not actioned.
Disorganised team when collecting the keys - with no word of congratulations after a long process with their team.
Hung up on me on one occasion.
As a young, first time buyer, I have always been very polite and naive with this whole process, I wish I'd done it with a more professional and deserving agent, company.
Caroline · 7 April 2017
Agent replied · 17 August 2025
Caroline, we are obviously sorry to read your comments and would welcome the opportunity to respond to you more fully to address your concerns if you can provide your contact details. Regards Nadine
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
