Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleI recently bought a property through Your Move Elgin and i was so happy with the whole process from start to finish. The lady that showed us around the property was so friendly and helpful which made it a nice experience. I dealt with Siubhan in the office and cannot thank her enough. She was so friendly and helpful and kept me informed every step of the way.
The whole purchase was made so much less stressful by dealing with nice friendly professional staff who it was always a pleasure to speak to. Definitely recommend πPositiveResponsiveness, Quality, Professionalism, Value
Lisa Β· 20 June 2021 Β· Your Move Elgin
Agent replied Β· 19 June 2024
Hi Lisa. Thank you very much for your feedback and kind comments. We are delighted to have assisted you with your house purchase and wish you all the best in your new home! Kind regards, YMElgin
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5/5
GooglePlease excuse the nickname above!
We have been letting with Your Move Elgin for a number of years now. We have been very happy with the service. Daniel and his team are very professional, responsive and helpful. In the past year we have had to be in regular contact with the team due to a change of tenancy and some work needing done at the property. Daniel and the team have handled all elements of the process very proficiently, making finding a new tenant very easy. As we live some distance from our property, it is important to have someone reliable nearby to organise work/repairs and deal with tenancy issues promptly. We would highly recommend the Elgin Your Move teamPositiveResponsiveness, Quality, Professionalism, Value
Fonkychonky Β· 20 June 2021 Β· Your Move Elgin
Agent replied Β· 19 June 2024
Thank you very much for your positive and kind feedback. We are pleased that you have received a great experience with ourselves and we are delighted to have been able to assist you with your property. Kind regards, YMElgin
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5/5
GoogleBrilliant team. Everyone so professional and helpful. Always prompt to answer queries effectivelyPositiveResponsiveness, Quality, Professionalism, Value
Ruth Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleGreat support from the team at Your Move (especially Morven!) when buying my first home. Thank you!PositiveResponsiveness, Professionalism
Laura Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Thank you Laura. Great feedback for us and especially Morven!... Always happy to help. Marion & Team Falkirk
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5/5
GoogleA very helpful and polite Team. I would always use them again. Quick Sale and perfect in keeping us up to date.PositiveResponsiveness, Quality, Professionalism, Value
Stefanie Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleJodi and the whole team at Your Move have been fantastic during our move, always available to talk if needed. Would highly recommend.PositiveProfessionalism
Ben Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Wow.... thank you so much, this kind of feedback means everything to us. Marion & Team Falkirk
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5/5
GoogleMargaret was fantastic! Very helpful advice from her and she was also chuffed for my girlfriend and myself on completion of my successful offer. Thanks Margaret :)PositiveResponsiveness, Quality, Professionalism
Sam Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Thank you Sam. Margaret was delighted to help you in your search in finding your new home. Look forward to seeing you again when you are picking up your keys! Marion & Team Falkirk.
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5/5
GoogleExcellent service all round. Sale achieved in 6 days. Kept appraised throughout by helpful and friendly staff. I would certainly use them again in the future.PositiveResponsiveness, Quality, Professionalism
Rob Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Thank you Rob!... It really was a pleasure. Your kind words are very much appreciated. Marion & Team Falkirk
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5/5
GoogleGordon gave us virtual tour the same day we enquired about the property & then proceeded to to get us in promptly to see our dream home physically !
Really helpful & always in communicating fast.
Bev & Brian.PositiveProfessionalism
Brian Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Amazing Brian!.. Thank you very much. Kind words and what a fabulous home you have purchased. See you when it's time to uplift your keys. Marion & Team Falkirk
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5/5
GoogleDespite Covid circumstances, we had a great experience with the YourMove Team, especially Laurie, who was very attentative, understanding and just made our move so quick and easy. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Karoline Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleGordon Jodi and the rest of the team at your move are brilliant. They take the stress out of moving being in contact with any updates and information. I would definitely recommend them to anyone buying or selling.PositiveResponsiveness, Quality, Professionalism
Shaun Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Team Falkirk are delighted to see this feedback. Thank you so much! Marion & Team Falkirk
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5/5
GoogleExcellent service from the Falkirk branch and in particular from Morven, who has provided exceptional customer service. The process of moving house can be a daunting experience, however the professionalism shown by the branch has made this process enjoyable. Morven communicated with myself regularly and has always been on hand should I reequire any further information. Would highly recommend this branch to others!PositiveResponsiveness, Quality, Professionalism
Debs Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Thank you Deborah!.... what lovely kind words. Morven is over the moon to see this review as am I and it really does mean so much to us here at the branch. She really was delighted to assist you in finding your dream home. Thanks again, Marion & Team Falkirk
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5/5
GoogleEveryone at Your Move Falkirk is really friendly. We were guided and given the best advice during every step of selling our house. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Pamela Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleI would like to thank both Matthew and Morven with the help. Myself and partner have received going through the process in purchasing our first property. They have been there every step of the way. Very helpful and professional when answering queries. The support they have given is outstanding. Always there at the end of the phone or in emails. Would highly recommend them to get you through the process of buying a house. Thank you very much againPositiveProfessionalism
Kirsty Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleBeen dealing with Your Move, Falkirk branch since March 2020. They were handling the sale of the house I was buying. I had regular contact from Jodi from the branch throughout the pandemic. She has been very helpful and friendly throughout the last 6 or so months. She has a great telephone manner and made things bearable throughout this long drawn out period. Recommended!PositiveResponsiveness, Professionalism
Neil Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Many thanks for your kind words! So glad we were able to help you move on in these challenging times and helped you secure your new home. Marion & Team Falkirk.
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5/5
GoogleWe have recently bought a house through Your Move, dealing mainly with Jodi.
I commend Jodi on her fast responses and quality service. We asked lots of questions and nothing was too hard. In fact Jodi went above and beyond to accommodate our requests. We would use Your Move if we ever find ourselves selling (although hope this won't be for a while!) and would recommend them to others.PositiveResponsiveness, Quality, Professionalism
Arlene Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Fabulous! Thank you so much. This kind of feedback is invaluable to us. Very much appreciated. Marion & Team Falkirk
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5/5
GoogleMy husband and I had Gordon out to visit us with information about selling our property as this was first time weβd done this. We got excellent customer service & a great outcome which we are still incredibly shocked by! Gordon & his team were amazing & kept us up to date on every step of the way. They are also still helping us get a new property which will be suitable for our family. We are eternally greatfull! Thanks againPositiveResponsiveness, Quality, Professionalism, Value
Suzanne Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleJust this week we bought a house through Your Move and have been really happy with the whole experience so far! We originally dealt with Jodi who took us through a virtual viewing before our 'in the flesh' viewing. After being successful on closing date we got to meet Margaret and a couple more of the team when we went to the office to hand in some documents. Everyone we have spoken to on the team has shown a great interest in us and we feel that they are genuinely happy for us! We havent once had that feeling of being sold to, we feel like everyone at Your Move is on our journey with us wishing us every success! We look forward to dealing with them more in the coming weeks!PositiveResponsiveness, Quality, Professionalism
Paula Β· 20 June 2021 Β· Your Move Falkirk
Agent replied Β· 19 June 2024
Thank you so much for your kind words. It's always nice to hear about our customers experience and really helps us stay on top of whats important. We will continue the journey..... Many thanks. Marion & Team Falkirk
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5/5
GoogleWe have just sold our house with Your Move in Falkirk and can not fault the service at all! We really did get a great team ! Gordon from the very beginning of putting our house up for sale has been on hand if we had any questions or worries. Always at the end of the phone to talk us through everything.Everything just went seemlessly from start to finish . The rest of the team, Margaret, Morven and Matthew again were brilliant! Always at the end of the phone and in contact constantly throughout all the viewings and offers.
Would highly recommend using them !PositiveProfessionalism
Lindsay Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleI was delighted with the service provided by the team in Your Move Falkirk for the recent sale of my property. Gordon, Morven, Matthew and Margaret were all great to deal with.
Not only did they offer a good value for money service but they conducted all 27 viewings over four days with absolute professionalism. From advertising to sale was all concluded in terms of the Estate Agentβs part within a fortnight.
I would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
Dawn Β· 20 June 2021 Β· Your Move Falkirk
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5/5
GoogleThey were very helpful and very friendly and well worth recommending...PositiveResponsiveness, Quality, Professionalism, Value
Mike Β· 17 June 2021 Β· Your Move Steve Hardaker Elgin (75 High Street)
Agent replied Β· 16 June 2024
Hi Mike. Thank you for your feedback and comments. We are delighted to have acted on your your behalf and wish you all the best, YM Elgin
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5/5
GoogleNicoya was so friendly and helpful,would recommend this company
Jacqueline Β· 17 June 2021 Β· Your Move Steve Hardaker Elgin (75 High Street)
Agent replied Β· 16 June 2024
Hi Jacqueline. Thank you very much for your kind comments. It was a pleasure assisting you with the sale of your property. Kind regards, YMElgin
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5/5
GoogleExcellent service and customer care. Daniel went the extra mile and the whole team were very professional.PositiveResponsiveness, Professionalism
Paul Β· 17 June 2021 Β· Your Move Steve Hardaker Elgin (75 High Street)
Agent replied Β· 16 June 2024
Hi Paul. Thank you very much for your positive feedback! All the best, YM Elgin
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5/5
GoogleVery pleased with the service (for landlords) provided so far.
Professional, courteous and quick to get in touch and resolve any issues that arise.PositiveResponsiveness, Professionalism
Pablo Β· 17 June 2021 Β· Your Move Steve Hardaker Elgin (75 High Street)
Agent replied Β· 16 June 2024
Thank you for your feedback about the service that you have received so far from us at our Elgin branch. We are delighted that we have been able to assist you with the letting of your property.
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