4/5
Rating only, no written review.

Trusted Agent profile Β· Cumbria
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1,339 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,339 reviews on three platforms, rated 4.6 out of 5 overall.
1,161
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
1/5
Completely incompetent. Do not reply to answer machine or messages how they sell any houses is a mystery!
1/5
Terrible. As a buyer would not respond to calls to view a house. Eventually house sold with Your Move blaming the stress on the sellers. And the Estate Agents are supposed to take the stress out of selling your house! Would put no stars, but 1 is the minimum.
1/5
Called over 20 times over a 7 week period trying to arrange a viewing for a 2 bed flat above their shop. They kept telling me they couldn't get in contact with the tenants to arrange a viewing (Even though the flat is directly above their office). They wouldn't accept an offer from me. Now they've told me the flat has been sold. I would guess these are scam artists withholding viewings from the owner to drive the price down. Maybe or maybe not but there's definitely something dodgy about them. They're also still advertising the flat as for sale. Steer clear!
1/5
Absolutely useless... Rented a house through them. Reported issues were never resolved. In the end tried to charge me for things that were damaged before I moved in, good thing I made photos and uploaded them to be included in initial report. Had to dispute charges with TDP scheme to get my deposit back. I also found out that previous tenants had same issues and never got their deposit back. Absolute scammers... Avoid at all cost
5/5
The team at Your Move Wigton have been fantastic. As a seller I could not have asked for a more supportive and hard working team to manage the sale of my property. Iβd highly recommend them to anyone.
5/5
Rating only, no written review.
5/5
Kept updated throughout everything...could ask anything of the staff who are very patient π€π β¦
5/5
friendy and helpful staff answering all questions i had about purchasing house
5/5
Helen provided advice and support well over and above our expectations. Much appreciated.
5/5
Very good service, Special mention to Helen and Alex. They were very kind and helpful. Thank you very much again for your help and support.
5/5
Helen and team have been very helpful throughout, kept us informed and we've had a really positive experience π β¦
5/5
A big thank you to Hellen Rudd for helping me sell my property was very helpful from start to finish no problem was to big or to small couldnβt ask for any better costumer service
5/5
Great experience. Melanie was helpful and a superb communicator throughout. I would recommended their services to all.
5/5
Helen at your move was superb for our house purchase from start to finish, keeping us up to date every step of the way.
5/5
Helen was really helpful throughout the whole process of selling our house and couldn't have made it any easier for us.
5/5
Very efficient and helpful. Felt confident going through the process of buying my first home. Thanks Helen!
5/5
Can't fault the service or Your Move at all. Dealt with Helen throughout the whole purchase and she was great and always there to help! Would definitely recommend!
5/5
Pleasant and professional service throughout, even when asking for parking recommendations nearby! Helen has been great to deal with through the entire purchase process.
5/5
I bought a house through Your Move, and what can I say Helen and the team were amazing! She chased things up for me and kept me right in what needed to happen next! Would definitely recommend!
5/5
Canβt thank Helen enough for how amazing she has been to help us buy our first home. She has been so quick at getting back to us and always checking in throughout the buying process. Thanks so much Helen!
5/5
Helen and the team have been amazing helping me in my new tenancy. Every person I have dealt with in the branch or over the phone have been extremely friendly and helpful in what has been a stressful time. They are all a credit to the company.
5/5
Five stars seems inadequate for the quality of service that we have received. Helen displayed the highest level of professionalism, communicating regularly and ensuring that every stage of the process was covered. If selling a house could be a pleasurable experience this at least came extremely close thanks to her attention.
5/5
Helen was absolutely amazing in helping me purchase my first house! She was always approachable, quick to get back to me and helped point me in the right direction for mortgages and surveys! Would definitely recommend Helen and the team :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 346 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 290.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Property @ Cumbria, Carlisle won Trusted Agent.
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