Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
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5/5
GoogleI couldn't recommend them enough. Really helpful throughout the entire process, easy to get in touch with someone to to ask about anything. Very quick with email replies but also keeping me updated on the process of the sale. My contact Helen was always friendly and professional, as was all the team. Service was a 10/10 and I would definitely go to them again.
Lewis Β· 16 May 2026
Agent replied Β· 7 May 2026
Lewis, thank you so much for your kind review and for supporting our locally owned franchise business, its very much appreciated. Best regards, Liz Bolger.
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5/5
GoogleExceptional customer service. Stands out from other estate agents in the City. Recommend Helen 100%, she went the extra mile to not only find properties to view but also ensured I could travel in the best and most economical way to each of the viewings. A big thumbs up!
Sue Β· 16 August 2026
Agent replied Β· 17 August 2026
Sue, thank you so much for your kind feedback, we are delighted we could help.Β We hope your search was successful. Sincere regards, Liz Bolger, Franchise Owner.
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5/5
GoogleAs first-time movers, we couldnβt have asked for a better experience. Lisa was incredibly helpful and supportive throughout the whole process. She was always happy to answer our questions and keep us updated. Everything went smoothly from start to finish and we are so grateful for all the help. Highly recommend this team! β€οΈπ β¦
Sophie Β· 1 June 2026
Agent replied Β· 2 June 2026
Sophie, thank you so much for your kind and positive review, its very much appreciated. ο»Ώπο»Ώο»Ώπ‘ β¦
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5/5
GoogleMay I say Adele at Your Move Carlisle made the process of my purchase very easy.
Any requests for information or help if she couldnt answer there and then, she would find the answer and get back to me.
Thank you Adele
Joanne Β· 23 August 2026
Agent replied Β· 24 August 2026
Joanne, thank you so much for your kind review, we very much appreciate the feedback as we do put a great deal of effort into our proposition. Best regards, Liz Bolger, Franchise Owner.
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5/5
GoogleI had a very good experience with Your Move Carlisle. Lisa was very helpful, friendly and professional throughout the whole process. She was always available to answer my questions and made the whole process of moving into my new home much easier.
I really appreciate all her help and support. I would definitely recommend Lisa and the Your Move Carlisle team to anyone looking for a property.
Dani Β· 1 October 2026
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5/5
GoogleI had a very perfect experience with YourMove Carlisle Branch. The team display an excellent level of professionalism, communication was perfect and swift. I will recommend them as the go to if you need to rent in Cumbria or if you want to buy. Thanks to Lisa and the rest of the team for a smooth support and clear communication.
Engineer Β· 13 March 2026
Agent replied Β· 20 March 2026
Samuel, sincere thanks for your positive and detailed review, very much appreciated. Best regards, Liz Bolger, Director.
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5/5
GoogleHad a great experience with Your Move during the sale of my property. Alison, Rachel and Helen were all fantastic, friendly, professional, and kept everything moving smoothly from start to finish. Communication was clear throughout, and they really took the stress out of the process. Would definitely recommend!
Thanks Colin & Jenny.
Colin Β· 16 May 2026
Agent replied Β· 7 May 2026
Colin and Jenny
Thank you so much for your kind review. We are delighted to be working with you. Sincere regards, Liz Bolger, Director.
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5/5
GoogleRachel was great, really new what she was doing and the house sold in a week. I would highly recommend your move Carlisle. Friendly pleasant and welcoming. If I sell another home I wouldnβt hesitate to use again.
Karen Β· 31 July 2026
Agent replied Β· 3 August 2026
Karen, thank you so much for your kind review. As a locally owned franchise we welcome the feedback and support. Kind regards, Liz Bolger, Director.
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5/5
GoogleThe team of Your Move Estate Agents made selling my house straightforward. All of the team were kind and friendly and everyone did what they said they would do, making what could have been a very stressful time, not stressful. Support and great communication were abundant and I have no hesitation in recommending the whole team to you. Thank you in particular to Helen, who has been with me every step of the way, your positivity and efficiency has been brilliant.
Tracy Β· 20 June 2025
Agent replied Β· 20 March 2026
Tracy
Thank you so much for you kind words and we are delighted we were able to help and support you along your journey.
Sincere thanks
Liz Bolger - Director
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5/5
GoogleA big thank you to the MOVE team for their support with renting a house in Carlisle. The service was professional and very helpful throughout the process. Special thanks to Lisa for her outstanding assistance , she made everything smooth and stress-free. Lisa, you are a star!
Kemi Adebiyi
Adebiyi Β· 30 March 2026
Agent replied Β· 20 March 2026
Kemi, thank you so much for your kind and positive comments, its very much appreciated. Best regards, Liz Bolger, Director.
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5/5
GoogleHelenβs service has been nothing short of outstanding. From start to finish, she has been incredibly efficient and proactive. Her communication has been consistently clear, prompt, and reassuring, which is paramount to such a big process.
When external complications arose, Helen truly was the glue that held everything together. She remained calm, supportive, keeping everyone informed and pushing things forward. Without her dedication, persistence, and willingness to go the extra mile, Iβm not sure we would have reached completion.
I cannot thank Helen enough for the time, effort, and care she put into helping us through this process. Her professionalism, compassion and commitment have been whole heartedly appreciated. I wouldnβt hesitate to recommend Your Move to anyone looking for a reliable and supportive team. An easy 10/10! One again, thank you Helen. β
Sophie Β· 30 March 2026
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5/5
GoogleA stress free and positive experience with your move, Carlisle for selling our property.
Allison was friendly, professional and knowledgeable about the area.
Adele excellent at keeping me informed and handling everything.
Would definitely use Your Move again.
Thank you all.
Andrea Β· 16 May 2026
Agent replied Β· 7 May 2026
Andrea, thank you so much for your kind review. We try very hard and your comments make that all worth while. Sincere thanks, Liz Bolger, Director.
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5/5
GoogleFive stars for Helen at your move Carlisle! She has been amazing from start to finish. The process was incredibly speedy, which was exactly what we needed as I am heavily pregnant and wanted to be settled before the baby arrives. Helen was always one step ahead and so helpful with all our questions, she took the stress out of it completely and kept the momentum going!!
We couldnβt have asked for a better experience, highly recommend β€οΈ
Aaliyah Β· 30 March 2026
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5/5
GoogleHonestly I recently purchased a house and relocated back up to carlisle. Your move made it very easy and kept me informed the whole way through the process and we're fantastic.they made the whole process seamless. In particular I'd like to thank Helen for all her help during the purchase.
Rick Β· 20 February 2026
Agent replied Β· 20 March 2026
Thank you Rick, very much appreciated and we wish you many happy days in your new home. Sincere thanks, Liz Bolger, Director.
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5/5
GoogleGreat service from the Your Move Carlisle team. I recently purchased a property through them and am now using them to manage the letting. The whole process has been smooth and professional, Helen, Jess and Allison were all extremely helpful, responsive and easy to deal with. Highly recommended.
Adam Β· 20 February 2026
Agent replied Β· 20 March 2026
Adam, thank you very much for taking the time to acknowledge the service the ladies in Carlisle delivered, very much appreciated. Sincere thanks, Liz Bolger.
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5/5
GoogleI have been looking to rent house They were very friendly at the Carlisle branch and the service was quick, and I want to especially thank Lisa Dickinson and Jessica the was so helpful π And I believe they are the best option based on my experience. β¦
Mohammad Β· 20 February 2026
Agent replied Β· 20 March 2026
Mohammad, Thank you so much for taking the time to review our service in such a kind way. Lisa and Jess are delighted to have served you well and welcome your feedback. Best regards, Liz Bolger, Director.
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5/5
GoogleDespite having a rental property in Carlisle whilst living 300miles away in Hertfordshire I have found the staff particularly helpful especially Jessica in managing my property and locating local tradespeople to deal with any problems at the property. Highly recommended.
Priscilla Β· 15 April 2026
Agent replied Β· 22 April 2026
Priscilla, thank you for your support and for acknowledging Jess's efforts, its very much appreciated and we look forward to serving you for many years to come. Sincere regards, Liz Bolger, Director.
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5/5
GoogleWould highly recommend Your move. From start to finish Rachal was there to answer questions and advise me with the buyers requests putting me at ease. not that I plan moving again but if I do I will defiantly be using Your Move
Liam Β· 27 February 2026
Agent replied Β· 20 March 2026
Liam, Thank you for your kind words and for using our locally owned franchise business. Sincere regards, Liz Bolger, Director.
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5/5
GoogleReally pleased with the service from Your Move. Helen was brilliant and made everything so seamless and easy for me. So happy with how it all went and would definitely use them again. Thanks again Helen!
Nick Β· 23 April 2026
Agent replied Β· 7 May 2026
Nick, thank you so much for your kind feedback, we very much appreciate your comments. Sincere regards, Liz Bolger, Director.
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5/5
GoogleRachel has been absolutely amazing with us, updating us all the time and helping us buy our first property. She has been so kind and helpful with any help we needed and even took the time to just check on us and congratulate us on our new home. We are forever grateful to her for making our new adventure on buying our first home so easy. Thank you.
Jenny Β· 17 April 2026
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5/5
GoogleI would like to say a huge thanks to Rachel who managed the sale of property. Rachel was exceptionally helpful throughout the whole situation and maintained contact on a regular basis ensuring a smooth sale.
Julie Β· 17 April 2026
Agent replied Β· 22 April 2026
Julie
Thank you for you kind review, we appreciate the support. Sincere regards, Liz Bolger. Director.
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5/5
GoogleAbsolutely fantastic! Nothing was any trouble. Went over and above what was required. I had dealt with Lisa who was fantastic and more than helpful all of the time.
Paul Β· 24 May 2026
Agent replied Β· 27 May 2026
Paul, thank you so much for your positive and kind feedback. Lisa was delighted and we hope you enjoy your new home.
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5/5
GoogleAllison was great, very personal and sociable. Was able to give information and hold a conversation about what was needed, expected and additional information that added value to the process.
Ben Β· 30 April 2026
Agent replied Β· 7 May 2026
Ben, sincere thanks for your kind words and for supporting our locally owned franchise business. Best regards, Liz Bolger, Director.
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5/5
GoogleWe have dealt with Carlisle for over 10 years now for lettings. Jess, Lauren and team know what our expectations are and gets things sorted very quickly. Would highly recommend.
Sarah Β· 16 April 2026
Agent replied Β· 20 January 2024
As always it is a pleasure to work with you, together I feel we provide an excellent service for your tenants. We look forward to working with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
