Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotDon't use the Darwen branch or YourMove at all
Very disappointing experience with Your Move Darwen. We paid £200 + VAT a month for property management, yet constantly had to chase for updates, inspections and basic communication.
Work was carried out on our property without our permission, which we only discovered through a neighbour's video. Despite raising this in December 2025 and chasing repeatedly, we received no proper response for 9 months.
To make matters worse, we were then faced with a £1300+ termination fee that hadn't been explained when signing up.
The service went rapidly downhill, and I wouldn't recommend trusting them to manage your property, especially if you're living abroad.
Daniel · 8 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 1/5
TrustpilotVery disappointing experience with Your…
Very disappointing experience with Your Move Darwen. Unfortunately, I would not recommend their services.
From the initial onboarding, there was a lack of transparency regarding fees. At no point was it clearly explained to us that exiting the management agreement would cost one month's rent plus VAT, which came as a very unpleasant surprise.
Communication throughout was poor. We constantly had to chase emails for updates, and whenever we tried calling the office, there rarely seemed to be anyone available to help.
Even after terminating our agreement and settling all outstanding fees, their credit control department continued contacting our tenant requesting rental payments, despite us now managing the property directly and the tenant having already paid us. This highlights a clear lack of communication between their internal departments.
Overall, the experience was frustrating from start to finish. For the fees charged, I would expect far better communication, transparency and professionalism. Unfortunately, I would not use Your Move Darwen again or recommend them to other landlords.
Mol · 8 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotGreat service
The meeting with Ella from your move was very helpful I found Ella very friendly and knowledgeable
Walter · 7 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotCharlotte & Frankie at the Longfield…
Charlotte & Frankie at the Longfield office did an amazing job selling a property for us . They kept us informed every step of the way .
And were such a pleasure to work with nothing was to much trouble
Sue · 6 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
GoogleGreat service .We liked that the branch was in town, had extensive opening hours and calls from us were always promptly answered by knowledgeable staff.
Adele, Rachel and Helen of the staff particularly made sure they were very familiar our property for sale and communications were clear and concise .Thankyou
Rayne · 6 October 2026 · Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)
★★★★★ 5/5
GoogleLisa was very helpful with the house viewings and letting process, especially with the referencing stage which was giving us trouble.
Philip · 5 October 2026 · Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)
★★★★★ 5/5
GoogleWe have let our house out with Your Move Carlisle for the second time and as with the first time they were efficient, informative and very good to deal with!
Alan · 5 October 2026 · Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)
★★★★★ 4/5
TrustpilotHad huge problems finding a buyer was…
Had huge problems finding a buyer was told by Adam Hinckley office he would sell it very happy as he delivered
Paul · 3 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotGreat personal service from staff in…
Great personal service from staff in the Keynsham branch.
Mr · 2 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
GoogleFabulous letting service from the whole team at Carlisle. Great comms with Jessica!
Leigh · 2 October 2026 · Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)
Agent replied · 23 October 2024
Leigh, thank you for your positive feedback and we hope you enjoy your new home.
★★★★★ 5/5
TrustpilotGreat Customer Service
Just thought I mention the great customer service I received from Alison at the Dudley branch. She was polite, friendly and efficient in dealing with my enquiry. A pleasure to talk to
David · 2 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotVery helpful.
Yourmove have been very helpful with all the process of moving,especially when my sale collapsed.They reorganised things and found me another buyer very quickly and kept in contact as to how things were going.
Andrea at the forum office has been very helpful and supportive, and there at the end of a phone if I had any questions.
Rosalyn · 2 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotVery good kept me updated with all…
Very good kept me updated with all information .
Debbie · 1 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotCouldn't fault the team at your move so…
Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.
Mrs · 1 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Kept us inormed throughout the process. Friendly helpful staff every step of the way.
Alan · 1 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotNice and friendly staff and very…
Nice and friendly staff and very helpful through the process
Customer · 1 October 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
GoogleI had a very good experience with Your Move Carlisle. Lisa was very helpful, friendly and professional throughout the whole process. She was always available to answer my questions and made the whole process of moving into my new home much easier.
I really appreciate all her help and support. I would definitely recommend Lisa and the Your Move Carlisle team to anyone looking for a property.
Dani · 1 October 2026 · Your Move Property @ Cumbria Carlisle (31-33 Fisher Street)
★★★★★ 5/5
TrustpilotPeter Georgiou
I just want to say a big thank you to Peter at Your Move for all his help with selling my property.
From the beginning, Peter was really helpful, approachable and supportive throughout the whole process. Selling a property can be quite stressful, but having someone like Peter who was on top of things and genuinely wanted to help made the whole experience so much easier for me.
He put a lot of effort into getting my property sold and did an amazing job. I really appreciated his hard work, communication and the way he kept things moving.
I’m genuinely grateful for everything Peter did for me and I couldn’t have asked for a better service. Thank you, Peter, for all your hard work and support. I would definitely recommend him to anyone looking to sell their property.
Mariam · 30 September 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotThey are very responsive and helpful
They are very responsive and helpful, and the communication was clear from the onset. Provided necessary support to help with the transaction.
Customer · 30 September 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotYour move Doncaster branch provided…
Your move Doncaster branch provided excellent professional services.
From the start Rich took some excellent photos very professionally done ! Our house sold in a very short period of time !!!
Which we were very pleased with ! All staff very professional and very helpful!
I would definitely recommend the company to sell a property second to none service !
Well done your move exceptional service!!! and l would certainly like to thank firstly Rich for the professionalism with the initial photos taken and the excellent service marketing our property !!
Also all the staff members special mention of thanks to Holly whom I spoke with on several occasions who arranged viewings !!! And all the telephone calls and negotiations while the property was on the market !!!
Thank you so much your move we were very impressed with your service!!
So thanks again.
Kind Regards
Dawn Deverew
Dawn · 25 September 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotPrompted, friendly, kind, always there to help,highly recommend
Honesty, friendly, prompted
Receive all the information in time!
Mr · 24 September 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotKept involved at all stages.
Bill · 24 September 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotVery attentive....My experience so far with Yourmove has…
My experience so far with Yourmove has been a good one, it is refreshing to know that there are still estate agents out there that help you every step of the way, that's how I have felt being a single person, not knowing what to do and when, being walked through the process every step of the way, nothing seems to be too much, even out of hours. Very much appreciated, having had experience with other agents none of them seem a patch on Yourmove. Obviously the process is a stressful one, but I feel lucky I chose these.
Fjeffries · 24 September 2026 · Your Move Property @ Cumbria Cumberland
★★★★★ 5/5
TrustpilotVicky & team
Vicky & her team have looked after me & my mum before me. They have always informed us off upcoming information that is relevant to me as a landlord.
Vicky is always VERY HAPPY & sunny.
It’s nice there is continuity & stability in the office.
It’s nice to know how you’re talking to.
Keep it going. Rita Eakers, Crediton
Mrs · 24 September 2026 · Your Move Property @ Cumbria Cumberland
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
