Every review we hold for the Whitehaven office, from every platform, shown as written. First names only.
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5/5
GoogleWe had a fantastic experience buying our home through Your Move. From start to finish, the team and a special thank you to Louise who was directly supporting, was friendly, professional, and always happy to answer any questions we had. They kept us updated throughout the whole process, making what can be a stressful experience feel much smoother and more straightforward.
Their communication was excellent, and they went above and beyond to ensure everything progressed as quickly as possible. We really appreciated their support and would highly recommend Your Move to anyone looking to buy or sell a property. Thank you for helping us find our new home!
Lauren Β· 1 August 2026
Agent replied Β· 22 August 2026
Lauren, thank you so much for your kind and positive feedback, your feedback is very important and makes the job so worth while. Best regards Liz Bolger, Director.
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5/5
GoogleVery impressed with the diligent and friendly team at Your Move Whitehaven. They have been a fantastic partner during the sale of our old home and purchase of our new one. Louise's unbelievable work ethic and care for her clients was clear from the get go and Bradley was a brilliant agent with a great attention to detail - he clearly had our best interests at heart. In fact, they valued our old home at Β£10k more than their local competitors and managed to sell the place in 24 hours!
Very happy with the service so far and would recommend Your Move to anyone.
Jack Β· 13 March 2026
Agent replied Β· 20 March 2026
Jack, thank you so much for your detailed and positive review, its reviews like yours that make the teams hard work and commitment, genuinely worthwhile. Wishing you many happy times in your new home, Best regards, Liz Bolger, Director.
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5/5
GoogleYour Move has been brilliant, iβm a first time renter, only young and quite inexperienced and throughout i have received so much support. Stacey was a god send, she was extremely knowledgeable and made the whole situation a dream. The whole renting process was thoroughly explained, i was free to ask any questions i liked and i was always answered within a few hours. I couldnβt recommend anyone better than Your Move, they truly care about their consumers and it shows with everything they do. 10 out of 10 service xx
Lacey Β· 15 April 2026
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1/5
GoogleI wudnt rent a house of these as they do not respect or listen to there customers my family rented a home from them in which it was full of damp mould was growing on things etc when the council got involved they had to do work etc they were left with no heating over winter which made them ill. So they moved out 3 mth ago and now they will not pay them there deposit bk. I have advised them to take them to county court and claim compensation.
Anne Β· 1 August 2026
Agent replied Β· 22 August 2026
Ms Lowrey, I am sorry you felt the need to review in this manner. The details are not correct, due to you not being our client I cannot divulge the detail however we do not accept this as an accurate representation. Regards, Liz Bolger, Director.
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5/5
GoogleStacey went above and beyond for us to move into our new home, nothing was too much, very friendly and always happy to help when we rang.
Terri Β· 15 August 2026
Agent replied Β· 22 August 2026
Terri, thank you very much indeed for your kind feedback, its very much appreciated. Kind regards, Liz Bolger, Franchise Owner.
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5/5
GoogleSheree Quinn was so kind and helpful during our purchase of our flat in Whitehaven. She took the time to answer all our questions and kept us informed every step of the way.
Diane Β· 22 June 2026
Agent replied Β· 22 August 2026
Diane, Thank you for your positive feedback and supporting us locally, sincere regards, Liz Bolger, Director.
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5/5
GoogleStacey at Yourmove whitehaven has been amazing in helping us secure our rental property in High Harrington . All of the communication and queries have been answered almost instantly, we felt super supported throughout the whole process.
From now they will be my top choice when looking for future properties; canβt recommend them enough - Thank you ππ» Yourmove Whitehaven team.
Thanks so much Stacey Doyle, you made the whole process so easy!
Ali Β· 18 April 2026
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4/5
GoogleStacey was great, very efficient, supportive and helpful. Took a star off as she was let down by her technical staff, I received far too many junk mails from them but on more than one occasion the important ones I needed never arrived or β¦
Stephen Β· 27 February 2026
Agent replied Β· 20 March 2026
Stephen, I am sorry you had had this issue, I assume this was for utilities. They offer excellent options for tenants, including unlimited use packages but its not for everyone. We can assist in making sure they don't contact you again, please do not hessite to ask.
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5/5
GoogleWe have been associated with Your Move Whitehaven for many years. They endeavour to provide a friendly, yet professional service, following up all requirements, that either ourselves or our clients may have.
They are always contactable and have become an important part of our business, with experienced staff who are knowledgeable and committed to ensure that declines are met and our clients are well looked after and supported.
Thank you everyone.
Julie Β· 1 August 2026
Agent replied Β· 22 August 2026
Julie, thank you so much for your kind words. Your feedback and your business is very much appreciated. Kind Regards, Liz Bolger, Director.
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5/5
GoogleThe staff at Your Move Whitehaven were excellent all the way through the process. From house valuation to arranging potential buyers to helping all the way through the deal. Helping with emails from solicitors printing off documents for me. Especially as it was a tricky procedure for me as selling my mother's property through power of attorney. Also always being positive and friendly throughout during my many calls in the shop for assistance . I couldn't recommend the team more highly.
Thank you, Your Move.
Ulpa Β· 24 December 2025
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5/5
GoogleWe have recently had to deal with selling our parents house due to them being in care .
Karen mcvennon came out to see the house and advised us on the best way forward.
We honestly could not thank her enough for the advice and understanding and support she gave us within this difficult time .
She had so much knowledge of all the many hurdles we may face and how to manage them going forward.
We are very grateful for her help and wealth of knowledge in this area .
We could definatley recommend this lady and your move if your facing a similar dilemma to us or even just if your selling your own home and not your parents house, as we've sold our own property with your move in the past and always had a good expsrisnce .
But I felt I had to review your move and karen this time round because of the standard of professional help we've had .
It's made a difficult time a little bit easier to manage .
Thanks so much
Paula and stephsn wilkinson
Paula Β· 31 October 2024
Agent replied Β· 10 November 2024
Paula
Thank you so much for the detailed and wonderful review. I could not agree more, Karen is a valued member of staff and her knowledge is enviable.
Sincere thanks
Liz Bolger - Director
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2/5
GoogleWhat can I say possibly the worst home purchase experience I have encountered from an estate agent. Their total lack of understanding of the legal requirements wrt Residential Park Home sales resulted in a very stressful experience, from start to finish. Initially they appeared to be quite pro-active but this was shortlived and resulted in us having to keep chasing them to action requests throughout the sale, with regular broken promises of updates which never materialised without us having to chase them. After the sale had concluded it even proved difficult for them to carry out the simple act of arranging collection of their own For Sale Sign, without repeated emails and a direct message via their website.
Kevin Β· 22 March 2026
Agent replied Β· 20 March 2026
Dear Mr Spink,
I am genuinely sorry that you feel this way. I have reviewed the file and spoken with the team today, as this is not the type of feedback we welcome.
I can see that there were some frustrations along the way, although I can also see areas where the team went beyond the call of duty to help ensure your sale remained intact.
The sold board is managed by a third party, and they do sometimes carry out installations in bulk. I will be discussing this with them to help avoid any similar frustrations in the future.
That said, our aim is always to support our clients throughout the process and, for whatever reason, you did not feel that was the case. For that, we do sincerely apologise. Sincere regards, Liz Bolger, Director.
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5/5
GoogleCan't recommend Stacey and Joanne at Your Move in Whitehaven enough! They've always gone above and beyond for me and my rental property has always had a quick turn around of tenants, something which we're grateful for, we're always kept informed of any changes throughout of the tenancies and we feel rest assured we're in the best hands! Thank you both again!
Rachel Β· 1 April 2026
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5/5
GoogleJoanne has been very professional and helpful with the whole setup process ensuring everything was up to standard and explained clearly. Tenants were found quickly and so far everything is going well. Highly recommend.
Jo Β· 22 July 2026
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5/5
GoogleFantastic service start to finish. Stacey was incredibly helpful with the viewing and organising of the property. Would highly reccomend.
Owen Β· 6 March 2026
Agent replied Β· 20 March 2026
Owen, thank you so much for recognising Stacey's efforts, its gratefully received. Best regards, Liz Bolger, Director.
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1/5
GoogleI 100% would not recommend Your Move, they are useless when it comes to maintenance situations, for a whole 12 months of living in a property we had mould and damp, due to the conditions of this house, it led us to be constantly ill, when β¦
Dior Β· 1 August 2026
Agent replied Β· 22 August 2026
Dior, I appreciate you had a difficult journey but the details above do not reflect the full picture. We also needed you to respond to recent communications to ensure your views were considered. We will do all we can to ensure a fair outcome. Regards, Liz Bolger, Director.
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5/5
GoogleWould just like to thank your move for the great proffesional & friendly service they provided to with the selling of caroles property. Special thanks go to Sheree & Louise for their kind patience & help throughout the process , very valuable assets to the company.
They made a very stressful time go very smoothly, thank you so much.
Carole & Alex
Alex Β· 13 March 2026
Agent replied Β· 20 March 2026
Alex
Thank you so much for your kind and positive review. Your feedback will be shared with the team and we are delighted you have enjoyed the process. Best regards, Liz Bolger, Director.
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5/5
GoogleStacey was very helpful to me. She is THE BEST. Your Move is quite reliable. I would recommend them to everyone.
Mert Β· 18 August 2026
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5/5
GoogleShree made the viewing experience very enjoyable. She was extremely welcoming and friendly, she answered all questions as fully as she could. Shree made the experience of buying buying my first home an exciting and fun experience.
Jessica Β· 1 April 2026
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5/5
GoogleWe couldnβt recommend your move Whitehaven enough, right from the beginning from requesting a viewing all the way up to becoming homeowners for the first time we were so greatly supported by the team. Special shout out to Louise for continuously supporting us and helping us make our dream into a reality. Also Hillary you were right when you said you thought weβd buy it because we did! You really put into perspective what we could do with the house to really make it our new home. Thank you all so very much!!!
Casey Β· 30 December 2024
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5/5
GoogleStacey and Joanne were exceptional and kept me in the loop about my property.
Russell Β· 21 August 2026
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5/5
GoogleI am a multi property landlord and have always used another local agent up until recently where I decided to switch and give Your Move a try. They have exceeded my expectations from start to finish! Joanne, Stacey & the team worked extremely hard, finding me a tenant within 7 days and at top rent! Will 100% use again & move my portfolio over.
Thomas Β· 1 December 2025
Agent replied Β· 31 December 2025
Thank you for your positive feedback Mr Cottrell, your comments are very much appreciated.
Sincere regards
Liz Bolger
Director
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5/5
GoogleStacey from Your Move was outstanding. She made the whole process simple, professional & pain free. Canβt recommend them highly enough. A wonderful service & very happy with a great apartment.
JP Β· 1 August 2026
Agent replied Β· 22 August 2026
Mr Morrison - Thank you so much for your kind and positive feedback, as a locally owned franchise business, its very much welcomed and helps us a great deal. Sincere thanks, Liz Bolger, Director.
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5/5
GoogleYour Move has been amazing through the whole time kept me up to date with the situation and didnβt hide anything from me. Couldnβt have asked for a smother moving in process and couldnβt be happier with their service. 5/5 canβt complain about anything. Thank you very much to everyone there.
Luca Β· 22 February 2026
Agent replied Β· 22 April 2026
Luca, sincere thanks for your positive and detailed feedback. Best regards, Liz Bolger, Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.