Trusted Agent profile Β· Cumbria
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1,339 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,339 reviews on three platforms, rated 4.6 out of 5 overall.
1,161
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHelen Rudd has been helping us with our house move and I couldnβt recommend her enough. Helen is extremely helpful and very friendly. Always a pleasure to speak to her! If thereβs any information Helen doesnβt have, she is always more than happy to try and find out the answers. Thank you Helen for your patience and your amazing attitude. You have made things a lot easier especially for two first time buyers who donβt understand a lot of the process!!
5/5
GoogleRating only, no written review.
5/5
GoogleNikki was very punctual friendly and professional carrying out the valuation of the house
5/5
GoogleThank you to Nikki Lusher. She was so lovely to talk to and answered along of my questions. Well done Nikki...
5/5
GoogleHad a wonderful and smooth experience with Lauren Robinson during my tenancy application.Very Professional , friendly and she made all necessary follow ups to make sure everything was done in time.Great job there ππΌππΌππΌ.donβt hesitate to get in touch with her if you are looking for a property to rent.She always does her best all the way.
5/5
GoogleAn excellent team, from Nikki at sales to Helen and Melanie in after sales. Always responded to queries, negotiated an excellent sale price and behaved professionally when things were tricky. Would recommend.
1/5
GoogleI'm a landlord, renting a residential property through YourMove Carlisle. Initially they listed the property for sale rather than rental. The floor plan in their advert was wrong. When I supplied a gas certification certificate, they rejected the initial one because it didn't list a postcode, forcing me to pay for a second gas check. They also did not contact utility suppliers so I continued to be charged for water, & in an extremely curt e-mail Jessica Johnston showed no interest in resolving their error.
5/5
GoogleWe chose You Move because they done an amazing job of selling my mums house last year, Nikki Lush came out to value ours, she was very friendly but stayed professional at all times, she went over the whole selling process and advised us of the fees, I would totally recommend them if your looking at selling your house.
5/5
GoogleI cannot recommend YourMove in Carlisle highly enough. Nikki has been a huge help over a period of several months, assisting in getting my property ready for sale and then attracting and agreeing a sale in less than 10 days from it going on the market. The whole team at the Carlisle office are superb to deal with, always friendly, polite, helpful and efficient. Thank you for all your help!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleCompletely incompetent. Do not reply to answer machine or messages how they sell any houses is a mystery!
1/5
GoogleAbsolutely useless... Rented a house through them. Reported issues were never resolved. In the end tried to charge me for things that were damaged before I moved in, good thing I made photos and uploaded them to be included in initial report. Had to dispute charges with TDP scheme to get my deposit back. I also found out that previous tenants had same issues and never got their deposit back. Absolute scammers... Avoid at all cost
5/5
GoogleThe team at Your Move Wigton have been fantastic. As a seller I could not have asked for a more supportive and hard working team to manage the sale of my property. Iβd highly recommend them to anyone.
1/5
GoogleAbysmal service!! Trying to get the branch manager to return a phone call was a nightmare! The worst experience of trying to rent a house i have ever experienced. Totally incompetent and amateur in their attempt at negotiations and fobbed off at every question. Renters & landlords should run a mile from these bunch of wannabee estate/letting agents... looks like we had a lucky escape.
Good afternoon Mr Nathan. I am sorry you felt the need to complain, rest assured I will look into this file and you are welcome to contact me by email should you wish to discuss the matter any further. The rental market is very competitive at present and can be very challenging. Liz Bolger - Director - liz.bolger@your-move.co.uk.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleKept updated throughout everything...could ask anything of the staff who are very patient π€π β¦
5/5
Googlefriendy and helpful staff answering all questions i had about purchasing house
5/5
GoogleHelen and team have been very helpful throughout, kept us informed and we've had a really positive experience π β¦
5/5
GoogleGreat experience. Melanie was helpful and a superb communicator throughout. I would recommended their services to all.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 346 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 290.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Property @ Cumbria, Carlisle won Trusted Agent.
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