Trusted Agent profile · Cumbria
Verified
★★★★★
1,339 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,339 reviews on three platforms, rated 4.6 out of 5 overall.
1,161
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
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Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMany thanks Karen for all your help in selling dads house You went out of your way to make sure everything went smoothly nothing was too much trouble Thankyou
Raymond, thank you for recognising Karen's commitment, very much appreciated.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleNikki was very punctual friendly and professional carrying out the valuation of the house
5/5
GoogleGreat experience. Melanie was helpful and a superb communicator throughout. I would recommended their services to all.
5/5
GoogleVery efficient and helpful. Felt confident going through the process of buying my first home. Thanks Helen!
5/5
GoogleThe staff were amazing. They worked their magic and helped me get a fast sale. Friendly and approachable. Always keeping me updated with what was happening.
5/5
GoogleGreat service from Melanie and the team they helped me every step of the way and went above and beyond when I bought my house at the begging of March, they was excellent in keeping me up to date on the progress Couldn’t thank them enough.
1/5
GoogleI requested a viewing of a property 34 Jubilee Rd Carlisle CA2 4DD advertised online with Your Move in Carlisle ,I was told the seller has requested that I am not allowed to view the property or make any offers to buy the property..The property belonged to my late wife Marion who passed away November 8 2021,she left it in her WILL to her brothers 3 children who have thrown the tenanant out and put the property up for sale with Your Move.i would like to buy the property as it was the first property my late wife and I bought together.Tom Crotty.i think this is Discrimination.
5/5
GoogleHad a wonderful and smooth experience with Lauren Robinson during my tenancy application.Very Professional , friendly and she made all necessary follow ups to make sure everything was done in time.Great job there 👏🏼👏🏼👏🏼.don’t hesitate to get in touch with her if you are looking for a property to rent.She always does her best all the way.
5/5
GoogleHelen Rudd was exceptional and gave us advice and tips every step of the way. I couldn’t fault her for the help and service provided!
5/5
GoogleHad the best experience of moving into our first home, couldn’t thank Helen enough for keeping me informed every step of the way! Highly recommend
5/5
GoogleExcellent service from Helen and the team! They were extremely helpful, friendly and very professional throughout the process of selling my property. Would highly recommend
5/5
GoogleWe have again used Your Move lettings Carlisle Branch in order to secure a tenancy, the service provided was excellent throughout, we were updated throughout the process and informed of what was required at every stage, many thanks to Jess, Melanie and Helen who dealt with our case. Jon & Karen Oliphant
5/5
GoogleAn excellent team, from Nikki at sales to Helen and Melanie in after sales. Always responded to queries, negotiated an excellent sale price and behaved professionally when things were tricky. Would recommend.
1/5
GoogleI'm a landlord, renting a residential property through YourMove Carlisle. Initially they listed the property for sale rather than rental. The floor plan in their advert was wrong. When I supplied a gas certification certificate, they rejected the initial one because it didn't list a postcode, forcing me to pay for a second gas check. They also did not contact utility suppliers so I continued to be charged for water, & in an extremely curt e-mail Jessica Johnston showed no interest in resolving their error.
5/5
GoogleWe bought our bungalow through Your Move and were so impressed we are now selling a buy to let property with them, Just a lovely team. Unfortunately I need to add we are going through the ombudsman to get our £499 back from Embrace financial services (they take payment in advance so beware) as the service we had was well below any professional standard, we sacked her and went with CMD financial solutions on Lowther Street who charge half the price and gave us a great, friendly and professional service.
5/5
GoogleThinking of buying a property, I'd recommend Yourmove and would give them a 6th star. Alex Hoodless and Helen Rudd are just too wonderful beyond words. I'd recommend both of them any time and EVERYTIME.
Valentine, sincere thanks for your feedback, very much appreciated.
5/5
GoogleStaff were helpful, efficient and a pleasure to work with. They found an excellent tenant for the cottage. Jess Johnson led the ‘find a tenant’team and she couldn’t have been more helpful throughout the process.
5/5
GoogleWe chose You Move because they done an amazing job of selling my mums house last year, Nikki Lush came out to value ours, she was very friendly but stayed professional at all times, she went over the whole selling process and advised us of the fees, I would totally recommend them if your looking at selling your house.
5/5
GoogleGreat service from Jess, Melanie and the team. Every person I have spoken to in their branch has been friendly and professional every step of the way. I would not hesitate in recommending Your Move Carlisle. Thank you for all your help.
5/5
GoogleI cannot recommend YourMove in Carlisle highly enough. Nikki has been a huge help over a period of several months, assisting in getting my property ready for sale and then attracting and agreeing a sale in less than 10 days from it going on the market. The whole team at the Carlisle office are superb to deal with, always friendly, polite, helpful and efficient. Thank you for all your help!
5/5
GoogleHighly recommended… I had wonderful experience with Your move.. The staff made life easier for us…especially Helen Rudd who helped me a lot. Huge thanks to Helen for her patience and positive attitude.. Her explanations are always crystal clear and she was always there for me whenever I needed her. Being a first time buyer I have lots of confusions and doubts about the whole process . without your help I couldn’t be able to make it possible. So once again Thanks for everything.. it’s been an absolute pleasure .. will be grateful for ever….
Thank you ever so much for the wonderful review, it was our pleasure to help you purchase your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 346 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 290.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Property @ Cumbria, Carlisle won Trusted Agent.
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