5/5
A big thank you to Hellen Rudd for helping me sell my property was very helpful from start to finish no problem was to big or to small couldn’t ask for any better costumer service

Trusted Agent profile · Cumbria
Verified
★★★★★
1,339 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,339 reviews on three platforms, rated 4.6 out of 5 overall.
1,161
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
Send Your a message.
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A big thank you to Hellen Rudd for helping me sell my property was very helpful from start to finish no problem was to big or to small couldn’t ask for any better costumer service
5/5
Helen was really helpful throughout the whole process of selling our house and couldn't have made it any easier for us.
5/5
The staff were amazing. They worked their magic and helped me get a fast sale. Friendly and approachable. Always keeping me updated with what was happening.
5/5
Very efficient and helpful. Felt confident going through the process of buying my first home. Thanks Helen!
1/5
I requested a viewing of a property 34 Jubilee Rd Carlisle CA2 4DD advertised online with Your Move in Carlisle ,I was told the seller has requested that I am not allowed to view the property or make any offers to buy the property..The property belonged to my late wife Marion who passed away November 8 2021,she left it in her WILL to her brothers 3 children who have thrown the tenanant out and put the property up for sale with Your Move.i would like to buy the property as it was the first property my late wife and I bought together.Tom Crotty.i think this is Discrimination.
5/5
Great service from Melanie and the team they helped me every step of the way and went above and beyond when I bought my house at the begging of March, they was excellent in keeping me up to date on the progress Couldn’t thank them enough.
5/5
Helen Rudd was exceptional and gave us advice and tips every step of the way. I couldn’t fault her for the help and service provided!
5/5
Had the best experience of moving into our first home, couldn’t thank Helen enough for keeping me informed every step of the way! Highly recommend
5/5
Excellent service from Helen and the team! They were extremely helpful, friendly and very professional throughout the process of selling my property. Would highly recommend
5/5
We have again used Your Move lettings Carlisle Branch in order to secure a tenancy, the service provided was excellent throughout, we were updated throughout the process and informed of what was required at every stage, many thanks to Jess, Melanie and Helen who dealt with our case. Jon & Karen Oliphant
5/5
Can’t thank Helen enough for how amazing she has been to help us buy our first home. She has been so quick at getting back to us and always checking in throughout the buying process. Thanks so much Helen!
5/5
Five stars seems inadequate for the quality of service that we have received. Helen displayed the highest level of professionalism, communicating regularly and ensuring that every stage of the process was covered. If selling a house could be a pleasurable experience this at least came extremely close thanks to her attention.
5/5
Helen and the team have been amazing helping me in my new tenancy. Every person I have dealt with in the branch or over the phone have been extremely friendly and helpful in what has been a stressful time. They are all a credit to the company.
5/5
Huge thank you to Rachel for guiding us through the process of buying our first home. Although the sale did fall through (through no fault of the estate agents), Rachel still made sure to keep in touch with us and sent us other properties we may be interested in, and sent her congratulations when we found a property via a dofferent agent. Thank you for being so kind and understanding of our circumstances. Would definitely use Your Move again.
5/5
Helen was absolutely amazing in helping me purchase my first house! She was always approachable, quick to get back to me and helped point me in the right direction for mortgages and surveys! Would definitely recommend Helen and the team :)
5/5
We bought our bungalow through Your Move and were so impressed we are now selling a buy to let property with them, Just a lovely team. Unfortunately I need to add we are going through the ombudsman to get our £499 back from Embrace financial services (they take payment in advance so beware) as the service we had was well below any professional standard, we sacked her and went with CMD financial solutions on Lowther Street who charge half the price and gave us a great, friendly and professional service.
5/5
Great service from Jess, Melanie and the team. Every person I have spoken to in their branch has been friendly and professional every step of the way. I would not hesitate in recommending Your Move Carlisle. Thank you for all your help.
5/5
Staff were helpful, efficient and a pleasure to work with. They found an excellent tenant for the cottage. Jess Johnson led the ‘find a tenant’team and she couldn’t have been more helpful throughout the process.
5/5
If I could give a higher rating, I would! Helen kept us updated every step of the way and was always so happy to help and lovely to talk to. She has helped to make our first house purchase as straight forward as possible and we could not be more grateful! Thank you!
5/5
I've had a wonderful experience with Your Move Carlisle! Helen has kept me updated every step of the way, any queries I've had she has got back to me quickly and explained it thoroughly. She is kind, positive and approachable and has made my first purchase less daunting and more exciting!
5/5
Great staff very knowledgeable and helpful with excellent local area knowledge too iirc Shauna it was who helped with enquires 2as really good ..many thanks
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Carlisle (31-33 Fisher Street) has the most, with 346 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 290.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Property @ Cumbria, Carlisle won Trusted Agent.
Send Your a message.