5/5
Super helpful and friendly to deal with. Highly recommended
Agent replied · 20 March 2026
Tony, thank you for your positive feedback, very much appreciated. We were glad to help! The Your Move Team.

Trusted Agent profile · Cumbria
Verified
★★★★★
1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Super helpful and friendly to deal with. Highly recommended
Tony, thank you for your positive feedback, very much appreciated. We were glad to help! The Your Move Team.
5/5
Huge thank you to Melanie for her very professional approach to sorting out a rather complicated tenancy. Throughout the process she was diligent, always making herself available to solve problems, and above all most considerate in supporting elderly tenants. Without doubt the service received was of the highest order and can be recommended without hesitation. David
David, thank you for your positive feedback, very much appreciated. We were glad to help, thank you for your recommendation The Your Move Team.
5/5
Many thanks Rachel (Carlisle branch) for your continued support and guidance throughout the process of selling our property. Very professional team
Alaa, thank you for supporting us and passing your positive feedback for Rachel. Sincere thanks. Liz Bolger - Director.
5/5
I’d like to express my sincere thanks to Helen at Your Move estate agents in Carlisle. She has been absolutely brilliant throughout the sale of my property. Every time I’ve called for advice, she’s been incredibly helpful, supportive, and knowledgeable. Whether it was filling out forms or just answering my many questions, nothing was ever too much trouble. Helen is a real credit to the company, always polite, courteous, and professional. Her friendly and patient manner made what can be a stressful process feel much more manageable. Thank you so much, Helen!
5/5
I would highly recommend the Your Move Carlisle team. Rachel Lowery helped us along with every step of selling our house and buying our forever home. She always followed up any queries we had, and made the whole process a lot less stressful than it could’ve been. We couldn’t recommend her more, her customer service was excellent, thank you!
5/5
The team of Your Move Estate Agents made selling my house straightforward. All of the team were kind and friendly and everyone did what they said they would do, making what could have been a very stressful time, not stressful. Support …
Tracy Thank you so much for you kind words and we are delighted we were able to help and support you along your journey. … More
5/5
I would highly recommend the Your Move Carlisle team. Rachel Lowery helped us along with every step of selling our house and buying our forever home. She always followed up any queries we had, and made the whole process a lot less stressful than it could’ve been. We couldn’t recommend her more, her customer service was excellent, thank you!
5/5
I recently secured a 3-bedroom flat through Your Move Whitehaven and I couldn’t be more pleased with the service I received. Stacey Doyle was so cooperative, professional and went above and beyond to ensure everything moved quickly and smoothly. Her dedication and efficiency made the whole process stress-free. I highly recommend them to anyone looking for reliable and excellent service in finding a home. Thank you for your fabulous work!
1/5
Beware! They don’t care! Sadly found this company to be highly…
Sadly found this company to be highly disingenuous. No issue with my credit check no issue with my income, paid my holding deposit. Thought the room was secure. Hear nothing for over a week plan to move, suddenly called with zero explanation and told the landlord ‘just wanted to go with someone else’. Later discovered many individuals had given a holding deposit for the same property! Fair enough but be transparent about that. I have since gone with another local company and sailed through with them being open, upfront and genuinely caring towards their clientele. Also they advertised a room with All Bills Included- went and saw the property and there was a separate meter in the room where you are charged an extortionate rate for electricity! This has been a terrible experience for me as a first time renter, the worker I dealt with talked a convincing talk to get me to part with my money! Beware they just don’t care 😫
5/5
Rachel in the Carlisle branch could not have been more supportive or helpful. Throughout our ‘turbulent’ sale she kept in touch and updated at all stages. She was a pleasure to deal with and was calm and reassuring when things weren’t going to plan!
Joanne Thank you so much for your positive words, we are very grateful and wish you many happy times in your new home. … More
5/5
The team of Your Move Estate Agents made selling my house straightforward. All of the team were kind and friendly and everyone did what they said they would do, making what could have been a very stressful time, not stressful. Support and great communication were abundant and I have no hesitation in recommending the whole team to you. Thank you in particular to Helen, who has been with me every step of the way, your positivity and efficiency has been brilliant.
Tracy Thank you so much for you kind words and we are delighted we were able to help and support you along your journey. Sincere thanks Liz Bolger - Director
5/5
Great service for buying and selling! Staff were very helpful every step of the way and provided support and guidance when needed. Would highly recommend!
Chris Thank you very much for your kind words and for supporting our locally owned franchise business. … More
5/5
Great service for buying and selling! Staff were very helpful every step of the way and provided support and guidance when needed. Would highly recommend!
5/5
Excellent service. Thanks so much to Helen and the team! Highly recommended.
5/5
Excellent service. Thanks so much to Helen and the team! Highly recommended.
Helen Thank you very much, your review means a great deal to us. Best regards Liz Bolger Director
5/5
Stacey was very professional and knowledgeable throughout the process, very smooth experience
5/5
Excellent service. Thanks so much to Helen and the team! Highly recommended.
Helen Thank you very much, your review means a great deal to us. … More
5/5
Great service for buying and selling! Staff were very helpful every step of the way and provided support and guidance when needed. Would highly recommend!
5/5
Stacey was very professional and knowledgeable throughout the process, very smooth experience
1/5
Hopeless
I instructed Your Move (Exmouth branch) to market my 91-year-old father’s flat (I hold power of attorney) on 5 March 2025. They listed the property at the price they themselves had recommended in their valuation.
5/5
Helen Rudd was amazing and helped me throughout the process. She moved things along when solicitors seemed to be no help at all. She made me feel like I wasn't on my own and I am very grateful for that
Nicky Sincere thanks, we are delighted for you and wish you many happy years in your new home. … More
5/5
Very nice and helpful staff in the Carlisle branch. Jessica & Adele were very prompt at sorting out my property and made the process stress free and straight forward.
Thank you Simon, we are focusing on our lettings business and pleased you have enjoyed the service provided. We put a great deal of effort into our proposition. … More
5/5
We were delighted with the service we received from Clare and Bradley. They worked very hard on our behalf and kept us fully informed. The end result was a successful sale. We cannot praise too highly the staff at Your Move Wigton. M and J
M & J Thank you for your positive feedback, this will be shared with the team and of course Clare and Bradley. We work hard trying to get our proposition right so its great news to hear it went well for you. Liz Bolger - Director.
5/5
We were delighted with the service we received from Clare and Bradley. They worked very hard on our behalf and kept us fully informed. The end result was a successful sale. We cannot praise too highly the staff at Your Move Wigton. M and J
M & J Thank you for your positive feedback, this will be shared with the team and of course Clare and Bradley. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.