Trusted Agent profile · Cumbria
Verified
★★★★★
1,353 reviews across 7 offices and 3 platforms
Your Move Property @ Cumbria has seven offices, in Carlisle (three offices), Whitehaven (two offices) and Wigton (two offices) (Cumbria). Together they have 1,353 reviews on three platforms, rated 4.6 out of 5 overall.
1,164
Reviews on Google
All 7 offices
1
Reviews on Facebook
All 7 offices
188
Reviews on Trustpilot
All 7 offices
Your Move Property @ Cumbria's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe’ve been renting through Your Move for the past four years, and Jessica has been absolutely amazing throughout. She’s always gone above and beyond to help us, nothing is ever too much to ask, and she’s always quick to respond and incredibly supportive. Having someone like Jessica looking after us has made a huge difference, and we can’t thank her enough. A big thank you to the whole Your Move team for their continued support and professionalism. Highly recommend!
5/5
GoogleMelanie kept in contact, was on the end of email and acted upon issues quickly. Found a great client for my rental property.
5/5
GoogleWe’ve been renting through Your Move for the past four years, and Jessica has been absolutely amazing throughout. She’s always gone above and beyond to help us, nothing is ever too much to ask, and she’s always quick to respond and incredibly supportive. Having someone like Jessica looking after us has made a huge difference, and we can’t thank her enough. A big thank you to the whole Your Move team for their continued support and professionalism. Highly recommend!
5/5
GoogleThanks to the team at the Whitehaven Office we progressed from Karen's valuation through to 'sale agreed' in very few days. The experience and cheerful approach by the team ensured that we had a smooth run through what can so easily be a … More
5/5
GoogleI received an absolutely great service from the point of viewing through the whole process of securing the tenancy and receiving the keys to a lovely home. Melanie was particularly helpful and very patient answering all my questions and reassuring within the process. Big thanks. Highly recommended agency!
Sylwia - Sincere thanks for your glowing and generous review. We are very grateful and wish you many happy times ahead. Liz Bolger - Director
5/5
GoogleMelanie kept in contact, was on the end of email and acted upon issues quickly. Found a great client for my rental property.
5/5
TrustpilotExcellent customer service
Excellent customer service , very professional and the communication was amazing .
5/5
GoogleRecently rented a property through your move Wigton and with the help of Melanie it has been a very fast, easy and stress free experience. She’s really helpful and made sure all our questions are always answered quick. Thank you!
Lisette Thank you for your kind review, wishing you many happy days in your new home. Best regards, Liz Bolger - Director.
5/5
GoogleI received an absolutely great service from the point of viewing through the whole process of securing the tenancy and receiving the keys to a lovely home. Melanie was particularly helpful and very patient answering all my questions and reassuring within the process. Big thanks. Highly recommended agency!
Sylwia - Sincere thanks for your glowing and generous review. We are very grateful and wish you many happy times ahead. Liz Bolger - Director
5/5
GoogleHelen has been amazing from start to finish - she has answered all my (stupid) questions as a first time buyer and been patient with me throughout the process. Thank you
Jodie, sincere thanks for your kind words, no question is an issue as we understand the home buying process can be challenging. Wishing you many happy times in your new home. Liz Bolger, Director.
5/5
GoogleExtremely happy with the service and support from Helen, Rachel and the rest of the Carlisle your move team. Supportive, knowledgeable and professional in every aspect of the friendly service they provide.
Thank you Catherine, your positive comments are welcomed and we are delighted you enjoyed our service. We put a great deal of effort into trying to get it right so we welcome your feedback. Best regards - Liz Bolger - Director.
5/5
GoogleRating only, no written review.
Sincere thanks Rimmi, we would like to wish you happy times in your new home. Liz Bolger - Director.
5/5
GoogleIt was really a great experience for us throughout the process. We are really grateful for the whole team especially Helen Rudd,from the beginning till the end you were there to clarify all are doubts,no matter how big or small they were. Thank you so much 💐 …
Jestina Thank you for your kind words and we would all like to wish you and your lovely family a very happy new home. Liz Bolger - Director.
5/5
GoogleWhile the whole process of buying and selling houses seems to be designed simply for the maximum of aggravation I still can't fault Your Move in general or Helen Rudd in particular. From valuation onwards their advice to me and efforts on my behalf were all I could hope for. I wouldn't hesitate to use or recommend them in the future.
Thank you Paul, your positive comments are welcomed and we look forward to helping you in the future... Your comments on maximum aggravation gave us a chuckle too. Sincere thanks, Liz Bolger, Director.
5/5
GoogleI’m in the process of selling my house and buying a house and the whole team have been amazing! I want to give a special mention to Allison who from the start and doing my valuation was so warm, friendly and knowledgable. I also want to give a special thanks to Rachel who has also been amazing, she is so friendly, positive and efficient! Both are brilliant at their jobs! (And everyone else I’ve spoke to!) They are an absolute pleasure to deal with and they have made what could have been a very stressful start to buying and selling a home so positive, reassuring and comfortable. I wouldn’t hesitate to use your move Carlisle again and would urge anyone to put their trust in these girls!
5/5
GoogleI’m in the process of selling my house and buying a house and the whole team have been amazing! I want to give a special mention to Allison who from the start and doing my valuation was so warm, friendly and knowledgable. I also want to give a special thanks to Rachel who has also been amazing, she is so friendly, positive and efficient! Both are brilliant at their jobs! (And everyone else I’ve spoke to!) They are an absolute pleasure to deal with and they have made what could have been a very stressful start to buying and selling a home so positive, reassuring and comfortable. I wouldn’t hesitate to use your move Carlisle again and would urge anyone to put their trust in these girls!
5/5
GoogleWe are really grateful for all of the help and support we have received from Helen Rudd during the purchase of our son's first house. We would 100% recommend.
Peter, thank you so much for your comments, this was a lovely start to the week shared with Helen and the team in our Monday Morning Business Meeting. Best regards, Liz Bolger, Director.
5/5
GoogleWe are really grateful for all of the help and support we have received from Helen Rudd during the purchase of our son's first house. We would 100% recommend.
1/5
GoogleNothing more than a bunch of bigots. If like a friend of mine you are looking to rent and are from anywhere near the indian continent, save yourself the time, effort, and money and look elsewhere, short of giving his shoe and collar size they needed everything for a pile of bricks and mortar, he was trying to rent not buy???? These lots are going to need another 20-30 years to catch up yet talk about going around the house.
5/5
GoogleCouldn’t recommend Yourmove enough especially Helen R . From start to finish she was amazing . Thank you for making the process so easy and stress free .
1/5
GoogleNothing more than a bunch of bigots. If like a friend of mine you are looking to rent and are from anywhere near the indian continent, save yourself the time, effort, and money and look elsewhere, short of giving his shoe and collar size they needed everything for a pile of bricks and mortar, he was trying to rent not buy???? These lots are going to need another 20-30 years to catch up yet talk about going around the house.
5/5
GoogleExtremely happy with the service and support from Helen, Rachel and the rest of the Carlisle your move team. Supportive, knowledgeable and professional in every aspect of the friendly service they provide.
5/5
TrustpilotMy resent experience with your move in…
My resent experience with your move in Chatham has been excellent. In particularly with Mr Huck who has gone out of his way to be extremely Informative and Courteous throughout. Responding to out of hours emails and accepting mobile calls in evenings. I would recommend your move definitely
5/5
GoogleHelen has been amazing from start to finish - she has answered all my (stupid) questions as a first time buyer and been patient with me throughout the process. Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Property @ Cumbria, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Property @ Cumbria and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 3 Gold across three branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Carlisle (31-33 Fisher Street) has the most, with 357 reviews rated 4.5 out of 5, followed by Carlisle (31-33 Fisher Street) with 293.
The seven Your Move Property @ Cumbria offices, by town:
Yes. In The Trusted Agent 2026 awards, Carlisle won Trusted Agent. At EA Masters 2025 its branches won 3 Gold awards.
