★★★★★ 5/5
GoogleI’ve had a whirlwind of an experience buying my first property but the entire team have been incredibly helpful throughout. George was one of the nicest and least pushy agents I’ve had throughout all of my viewings with various agents and is a credit to your move. Having someone not force feed a sale, especially on my first property was invaluable in allowing me to make a decision. The female manager (sorry I can’t remember your name) was supportive and above all else, honest, which I could not appreciate more. Craig, however, goes above and beyond for his clients. Unfortunately I’ve probably got him on speed dial but he could not have been more professional, helpful and courteous throughout the process over the last few months. No issue is too small and I’m so glad he’s been managing my purchase. He even missed out on the most stunning Barcelona Chair to push through the sale for me, even after numerous offers and set backs. Even more so, he is probably one of the loveliest and most genuine guys I’ve met during the entire process and I cannot thank him enough. Your Move is well worth considering for your sale / purchase.
Ash · 17 December 2025 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 16 April 2026
Dear Ash,
Thanks for the great review 🙂
Thanks Sam …
★★★★★ 5/5
GoogleSam at Your Move did an amazing job at progressing the sale of my property. She kept me up to date every step of the way, she works tirelessly behind the scenes shouldering all the stress at every twist and turn. Thank you Sam
Tinamarie · 16 December 2025 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied · 16 April 2026
Thank you & all the best Tinamarie
★★★★★ 5/5
GoogleI couldn’t be more impressed with the service I received from Paul at the newton Abbott branch of your move.From start to finish, he was professional and reliable. Nothing was ever too much trouble, and he kept me updated at every stage, …
Jonathan · 16 December 2025 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied · 23 November 2025
Thank you Mr Phelan, we hope you have a wonderful Christmas & a Happy New Year in your new home.
★★★★★ 5/5
GoogleSam, will and josh kept me updated all the way through my purchase, thankyou :)
Mia · 16 December 2025 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied · 16 April 2026
Thankyou for your positive feedback Mia. We wish you all the best in your new home.
★★★★★ 5/5
GoogleGreat, friendly and efficient service. Samantha Morse worked tirelessly to push the sale of my property through.
Leah · 16 December 2025 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied · 16 April 2026
Thank you for the kind message Leah, wishing you all the best in your new home! - The Newton Abbot team
★★★★★ 5/5
GoogleVicky is a brilliant negotiator, she is friendly, nothing is to much trouble, very professional and always returns my calls! She has made the experience a nice and easy transaction! I highly recommend her!
Pride · 16 December 2025 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
★★★★★ 5/5
GoogleThe Your Move Team have handled a couple of sales for me recently and I have been very happy with the service they provided. Charlie and Sam have been my main points of contact and I have found them easy to get hold of, quick to get back to me and good at sorting problems. Special recognition to Sam for all her efforts in getting the latest sale to exchange and completion. Highly recommended.
Matt · 16 December 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 16 April 2026
Thank you Matthew for the kind review. Always a pleasure to help you and your family. Best Wishes, Charlie, Max & Sam x
★★★★★ 5/5
GoogleWe highly recomend Your Move. They have provided us with excelent service. We would particulary like to thank Charlie Dibben, Samatha Morse and Max Johnston -Pope.
They have all helped to make our housesale go through smoothly.
It has not been easy for them as our first buyers droped out at the last minute. Charlie was straight on the case and managed to get new buyers the following week. Sam has been brillent chasing Solitors and checking that paperwork has been completed in good time. Max did a wonderful job with the marketing and viewings.
Thank you
Clive and Lynne Guertin
Clive · 16 December 2025 · Your Move Edward Rose Southampton (28 London Road)
★★★★★ 5/5
GoogleI would’ve given 10 stars if possible! From the very beginning Hayley has been nothing but helpful, knowledgeable and patient! Being a first time landlady she has taken me through each step, explained things clearly and hasn’t minded repeating herself time and again! I am very happy with the way Hayley has handled everything and reassured me at each step.
Micky · 16 December 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 16 April 2026
We're so pleased to hear your feedback and are happy you have found the process nice and smooth with us. Thank you again for taking the time to leave this review, we have passed your comments along to Hayley. Thank you! Vic and the Lettings team
★★★★★ 5/5
GoogleGreat service. Staff very friendly. Georgina has been exceptional helping and supporting us throughout everything. Many thanks
Catia · 16 December 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 16 April 2026
Thank you Catia for your kind words, we hope everything goes well in your new home. Thank you! Vic
★★★★★ 1/5
GoogleNEVER USE YOUR MOVE!
We had nothing but problems from the word go when renting with Your Move our flat was infested with flees and had rats when we moved in. After them claiming the flat was "professionally cleaned."
Them and the landlord refused to supply us with a general waste bin which massive breaches any responsibility of duty of care.
SInce moving out they've tried to claim half of our deposit back (£463.50) for "professional cleaning". Which is laughable considering the state of the flat when we moved in. How anyone could have possibly said we'd left it in a worse state than when we'd arrived is beyond me. Carpets stank, as I said before there were flees, the bathroom was covered in mould. (All of these things we actually paid out our own pocket to fix because they were so slow at getting back to us.) So if anything we actually left it in a better state than we found it in.
When we delivered this argument to Josephine she acknowledged that we shouldn't have to pay this and asked "would you kindly be willing to contribute to 50% of the landlords costs?" Which seems more like she was seeing if we'd be up for doing them a favour rather than actually believing we were liable to expenses. We of course declined her ambitious proposition as we're not liable to any expense. She also failed to provide me with a receipt to prove that the flat had been professionally cleaned prior to us moving in.
We've since had to raise a dispute with mydeposits and are also in touch with the property ombudsman in the hope that they can rectify what is frankly a fraudulent scam.
Everyday I drive passed that flat and see the lights off and still empty it brings a smile to my face! :)
Charlie · 16 December 2025 · Your Move Edward Rose Southampton (28 London Road)
Agent replied · 16 April 2026
Hi Charlie, I’m sorry to hear you experienced some issues while you were at the property.
The issue with the rats was sent straight over to the landlord for approval on the day it was reported, and a pest control attended less than a week later to have this sorted. I cannot see an issue with fleas was ever reported to us, had this of been, we could have investigated this for you.
A professional clean was arranged with the landlord and following this an inventory was completed by 3rd party prior to your move in and was noted the property was in ‘good domestic condition’ and ‘very good decorative order’ throughout. I cannot see any record on the inventory (photos included) to suggest there was any issues with mould. The inventory noted some light marks on the carpets however no mention of any odours.
The landlord has sought to make a claim from the deposit for the cleaning of the property after you vacated. I can see that you offered a contribution towards this which has been rejected by the landlord, and this has now gone to deposit dispute. MyDeposits have a throughout and rigid adjudication process so I will allow this to progress with no further comment whilst this is going through dispute.
I hope the above provides some explanation and I wish you the best in your future property.
Thank you,
Vic
Lettings Manager
★★★★★ 5/5
GoogleI have rented through Your Move for the last 3 years and been very pleased with how they have dealt with any concerns or issues. Highly recommend the service they offer - thank you all
Nicola · 16 December 2025 · Your Move Edward Rose Waterlooville (79 London Road)
Agent replied · 16 June 2024
Thank you Nicola, Emma is pleased with the appreciation. Your feedback is very important to us. Good luck in your new home and Happy Christmas to you and your family.
★★★★★ 5/5
GoogleI have rented through Your Move for the last 3 years and been very pleased with how they have dealt with any concerns or issues. Highly recommend the service they offer - thank you all
Nicola · 15 December 2025 · Your Move Waterlooville
Agent replied · 6 February 2024
Thank you Nicola, Emma is pleased with the appreciation. Your feedback is very important to us. Good luck in your new home and Happy Christmas to you and your family.
★★★★★ 5/5
Googlewe saw a bungalow online with Your Move and arranged a viewing with Will from the Newton Abbot office ,we liked the property from the start.Once things got started Samantha Morse contacted us and was so helpful and a great mediator between buyer and seller she was able to help were the solicitors were not and got things moving quicker, if not for Sam it would be christmas before we moved as the seller was a bit slow to clear the bungalow ,
can't thank her enough for being there for us
D & J Currey
Janet · 13 December 2025 · Your Move Newton Abbot
Agent replied · 14 October 2026
Thank you Janet for your kind words, we hope you have a lovely Christmas in your new home.
★★★★★ 5/5
GoogleGreat team at Newton Abbot, they helped at every stage of the process. Great communication throughout.
Myowndarkness · 13 December 2025 · Your Move Newton Abbot
Agent replied · 14 October 2026
Thankyou for your kind words and for taking the time to write a review about your experience with the team!
★★★★★ 5/5
GoogleI couldn’t be more impressed with the service I received from Paul at the newton Abbott branch of your move.From start to finish, he was professional and reliable. Nothing was ever too much trouble, and he kept me updated at every stage, making me feel at ease with the whole process of buying my home.
Paul’s knowledge of the market was spot on, and his honest advice made a real difference. He went above and beyond to make sure everything moved forward quickly and efficiently. It’s rare to find someone who is both highly skilled and genuinely cares about their clients, but Paul absolutely does.
I would highly recommend Paul to anyone looking for an estate agent you can trust. Outstanding service from an outstanding person.
Jonathan · 13 December 2025 · Your Move Newton Abbot
Agent replied · 13 April 2026
Thank you Mr Phelan, we hope you have a wonderful Christmas & a Happy New Year in your new home.
★★★★★ 5/5
GoogleSam at Your Move did an amazing job at progressing the sale of my property. She kept me up to date every step of the way, she works tirelessly behind the scenes shouldering all the stress at every twist and turn. Thank you Sam
Tinamarie · 13 December 2025 · Your Move Newton Abbot
Agent replied · 13 April 2026
Thank you & all the best Tinamarie
★★★★★ 5/5
GoogleGreat, friendly and efficient service. Samantha Morse worked tirelessly to push the sale of my property through.
Leah · 13 December 2025 · Your Move Newton Abbot
Agent replied · 13 April 2026
Thank you for the kind message Leah, wishing you all the best in your new home! - The Newton Abbot team
★★★★★ 5/5
GoogleSam, will and josh kept me updated all the way through my purchase, thankyou :)
Mia · 13 December 2025 · Your Move Newton Abbot
Agent replied · 13 April 2026
Thankyou for your positive feedback Mia. We wish you all the best in your new home.
★★★★★ 1/5
GoogleVery very bad experience from the Plymouth Yourmove estate agents..
No one is responsible for the property which I rented from them. They started the tenancy without doing any maintenance work ( toilet not in working condition, kitchen hob not working, plug points are broken, boiler not working and no regulators for most of the heater.Basic necessary things are not in working condition and not able to stay over there even after paying rent and deposit in advance.
And no one is responding when I escalated all these concerns.
I paid the rent already and still staying in another house with another rent.
So disappointed and stressed.. emotionally and financially..😔
Mini · 13 December 2025 · Your Move Plymouth
Agent replied · 13 April 2026
Thank you for taking the time to share your experience. We are genuinely sorry to hear about the distress and inconvenience you’ve faced, this is certainly not the level of service we aim to provide, and we completely understand how stressful this situation must have been for you, both emotionally and financially.
Please accept our sincere apologies for the issues at the start of your tenancy and for the frustration caused by delays in resolving them. This is not acceptable, and your feedback has been taken very seriously.
We do hope that on the occasions you were able to come into the office, you felt listened to and supported, particularly when Scott assisted you. He and the team do strive to help wherever possible, and we’re sorry if this did not fully reflect your overall experience.
Thank you again for bringing this to our attention. Your comments will be used to review our processes and ensure improvements are made so this does not happen again.
★★★★★ 5/5
GoogleThe Your Move team are so friendly and nice to deal with. My soliciting firm had very slow processes, Samantha Morse was proactive at pushing the sale through faster, she knew the sale process inside and out which was so helpful. She checked in regularly to keep things on track, I truly think the sale would have taken even longer without her! Thank you Sam and the Your Move team
Elisabeth · 13 December 2025 · Your Move Plymouth
Agent replied · 13 April 2026
Thank you so much for your kind words and for taking the time to leave this lovely review. We’re delighted to hear that Samantha was able to support you so proactively and help keep the sale moving forward despite the challenges. Her knowledge and dedication are a real credit to the team. We’ll be sure to pass on your thanks to Sam and the rest of the Your Move team. Wishing you all the very best in your next chapter!
★★★★★ 5/5
GoogleI have received the most amazing service whilst selling my house. Rebecca in particular has been absolutely brilliant. Fantastic communication
Amy · 25 November 2025 · Your Move Edward Rose Camborne (12 Commercial Street)
★★★★★ 5/5
GoogleJust join yourmove, very impress with the team and how helpful they was to help me and my wife settle in our new home. Very reliable estate agents highly recommend to everyone out there, extremely good stuff, extremely good property managers.
Glitch · 25 November 2025 · Your Move Edward Rose Camborne (12 Commercial Street)
Agent replied · 25 December 2025
Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear that you and your wife had such a positive experience settling into your new home. Our team always strives to make every move as smooth and stress-free as possible, so your kind words mean a lot to us. We truly appreciate your recommendation and wish you all the best in your new home!
Darin Thomas - Lettings Manager
★★★★★ 5/5
GoogleHonest , professional, no flannel I will definitely use again….thanks guys.
Alex · 25 November 2025 · Your Move Edward Rose Camborne (12 Commercial Street)
Agent replied · 16 April 2026
Thank you very much for your review Mr Howat.
We look forward to working with you again in the future!
Rebecca
(Branch Sales Manager)
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