Trusted Agent profile · Devon, Hampshire, Cornwall and more
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★★★★★
3,014 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 3,014 reviews on three platforms, rated 4.6 out of 5 overall.
2,995
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
Showing 2,993 reviews on Google only. Show every review
5/5
GoogleExcellent professional service from the sales team at Your Move. In fact I should say exceptional, Sam whom I've known for over 20years is simply the best I'd say in her field in Southsea and Portsmouth.PositiveResponsiveness, Quality, Value
Dear Mr Naik Thank you so much for your kind words, we hope to have a great, continue working relationship. Thank you again for the positive review. Many thanks Samantha Morse
1/5
GoogleI am appalled by the poor customer service of this company. The employees working there, specifically one individual, were unfriendly, condescending and rude. They seem to be more money-driven than customer-driven. To add on, they provided no sense of clarity throughout the process as I often felt like a pest enquiring about something important. Communication was awful. I would never do business with them again. I never fulfilled my tenancy contract with them and I am glad. Not student-friendly at all!NegativeProfessionalism
Dear Miss Reid. I am really sorry you have not been happy with the experience you’ve had from Your Move. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email us on portsmouthlettings@your-move.co.uk or call on: 02392 820824. I will be happy to investigate the matter further. Kind regards, Samantha Dean
5/5
GoogleI was very impressed by the professionalism of Megan whilst securing a property to rent. Megan answered all my queries very promptly and was honest and very articulate. Her manner was extremely professional and the customer service delivered was excellent. Would highly recommend the Southsea branch and Megan!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review :)
5/5
Googleexcellent customer service given by Amy- Louise Morgan the senior lettings consultant. she has kept me informed all threw out the process and working around my job. lovely and polite credit to the your move team! :)PositiveResponsiveness, Professionalism
Thank you for your review :)
5/5
GoogleMegan was super helpful and went out of her way to provide professional and quick service! Not only was she polite and helpful but managed to sort everything out so I could move into the property in less than a week. Would highly recommend and intend on using them in the future!PositiveResponsiveness
Thank you for your review :)
5/5
GoogleWe sold our property recently with the team here at Your Move. It was a easy process compared to that of other estate agents we've dealt with before. They always kept us updated and they seem to be on to of thigs, chasing both sides in order to get the balls rolling. Quite painlessly, our sale went though and they promised and we highly recommend Sam, our case manager and the rest of the team to anyone looking to sell their house.PositiveQuality, Professionalism
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Your Move Southsea. We wish you the best of luck with your new home. Kind regards, Samantha Morse, Sales Manager
5/5
GoogleSam and the sales team were personable and professional. This is now the second property I have bought from them and it is nice to come back to the same faces. They worked hard to keep everything flowing and keeping communication up. Many thanks!PositiveResponsiveness, Professionalism
Thank you for your review :)
5/5
GoogleThe sales team I dealt with in Southsea were very professional. The initial valuing and the viewings were very well handled. My questions and phone calls dealt with very speedily. Sam kept me informed and up-to-date throughout the process. I strongly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Thank you David for your kind review, we are always delighted to hear positive feedback about our team at Your Move Southsea. We wish you the best of luck with your onward move. Kind regards, Samantha Morse, Sales Manager
5/5
GoogleThe sales team at Your Move have been efficient, professional and quick to respond to emails. Samantha in particular is an asset to the company, and has helped pushed our move through quickly. I would highly recommend them and if we were to move again in the future, we would certainly be using them.PositiveProfessionalism
Thank you for your review :)
5/5
GoogleKathryn and Kelly have been soo helpful, friendly and professional and are always looking out to do the best for their clients.PositiveResponsiveness, Professionalism
5/5
GoogleKelly and Milo really helped with a lot information and even though I could Not go through with the application/tenancy I really felt I was being helped by professionals who cared about me. Kelly, Milo thank you very much for all you have done.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe Yourmove team work seamlessly as an efficient team. Milo in particular went out of his way to provide a highly responsive service. I recommend this agency to other landlords.PositiveResponsiveness
5/5
GoogleAs a landlord letting through this company is a breeze. Kelly B has looked after everything required to get me tenants virtually back to back. Really good communications and chased down loose ends. It a pleasure working with Kelly and the letting steam.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI originally purchased my Property from Your Move in 2017. The Guys offered a fantastic service then and have continued to offer the same service in particular Paul Brooker, James and Kelly Dillion. I recently contacted them about the possibility of putting my property on the market. Although I have currently decided not to sell my property it was a case of see us when your ready and we’ll be here to assist you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleKelly Dillon and James were so friendly and professional throughout. Made us feel at ease and nothing was too much trouble. They are a credit to the company. Would definitely use you again. Thanks.PositiveResponsiveness, Quality, Professionalism, Value
Hey John, Thank you for your great feedback about Kelly & James!
5/5
GoogleGreat service, used for both purchase and sale. Kelly got us in to see the property at short notice and was flexible when we wanted second viewings. The service for the sale of our house was professional and kept us up to date throughout.PositiveResponsiveness, Professionalism
5/5
GoogleI am having a great customer experience with Kelly Dillon of Your Move. After dealing with many estate agents, it is good to deal with a passionate agent who understands the needs of her clients. To date Kelly has been attentive and proactive. Keye has ensured that I have been kept up to date with my current purchase. I am already looking forward to my next purchase . Five star service from a five star estate agent!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlways a pleasure dealing with YourMove who have been managing my rental accommodation. If you are looking to rent, or have your property managed, in Plymouth - give them a call! 📞 🪧 (I can highly recommend Milo, dealt with him from the beginning and he’s just awesome 😎 - 5*)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
Dear Jennifer, Thank you for your five star review. I hope you have settled in nicely. Many thanks Zoe
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi John, Thank you for your 5* star review. Many thanks Zoe and Darren.
1/5
GoogleRating only, no written review.
Dear Sarah, We are disappointed to have seen your review considering you had been renting with our Camborne Office since 2014 at 2 different properties. If you would like to discuss this further then please give me a call on 01209 711 171 . Many thanks Darin
5/5
GoogleRating only, no written review.
Thank you for your review
1/5
GoogleNot in the least impressed with the property letting section.😦 …
Dear Sir, We are disappointed to have seen your review detailing the service you have received. If you would like to discuss this further then please give me a call on 01209 711 171 or provide us with your contact details to discuss. Many thanks Darin
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Edward Rose and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 5 Gold across five branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 390.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards, Newton Abbot won Trusted Agent. At EA Masters 2025 its branches won 5 Gold awards.
