Trusted Agent profile · Devon, Hampshire, Cornwall and more
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★★★★★
3,014 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 3,014 reviews on three platforms, rated 4.6 out of 5 overall.
2,995
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
Showing 2,993 reviews on Google only. Show every review
5/5
GoogleGreat service and really helpful advisors. Chelsey was amazing, professional and reliable. Helped us thoroughly with our mortgage and insurance. We are absolutely delighted.
Thankyou for your feedback. Please recommend us to your family & friends.
5/5
GoogleReece and Laura were both fantastic in organising our move, which was a bit complicated and over the Christmas period. They were very compassionate and understanding, particularly with our complex paperwork!
5/5
GoogleMy experience with you was great. I experienced prompt and efficient service delivery. Reece and Laura guided us through it as the agents and they were amazing friendly especially Reece. I highly recommend them for everyone.
Thank you for your review. We wish you well in your new home.
5/5
GoogleReece & Laura was absolutely amazing, helped every step of the way and made the move very easy! Even if I asked a million questions they provided me with them very quick. Reece and chelsea :)
Thank you for your review Reece. I will pass your comments to the team in Newton Abbot.
5/5
GoogleAbsolutely phenomenal service from the staff here. I had a phone conversation with a young gentlemen named Reece, he oozed a high level of understanding and professionalism, more so than I have ever experienced. They say you can’t trust letting and estates but this man is an absolute gem, the letting side of this shop has an incredible catch with this worker.
Dear Poppy, Thank you for the great review. I will pass these comments onto Reece.
1/5
GoogleI used Your Move with the recent sale of our property in Devon. I had submitted all of the paperwork, including a Property Information Questionnaire (PIQ) where I explained at length about recent flooding events due to a network issue. Your Move took it upon themselves, to copy that PIQ, remove the very important details and then forge my signature, in what I can only believe to be some sort of an attempt at trying to sell the property quickly, hassle free and using trickery for potential buyers. Your Move accidentally sent the forged document to me, as part of the complaints procedure where I was accused of not declaring the flooding, prior to the property being marketed. It took them 8 weeks to finally offer a derisory £250 compensation, for what amounts to gross misconduct, fraud and forgery. I’d certainly recommend against using Your Move, unless you want to potentially land yourself in a lot of bother in years to come. Thankfully, the information about the flooding had come out through other sources and the buyer did not wish to renegotiate the sale price. Property Ombudsman's Verdict, 21.02.2023 - 'YourMove failed to adhere to the requirements of Paragraph the Code, in that their Representative’s actions in respect of the PIQ were not in line with best practice or integrity, and indicated a willingness to obtain business by methods involving misrepresentation.'
Thank you for your review, we are sorry that this situation occurred but we are glad that TPOS agreed that we handled the situation appropriately when it was escalated though the complaints process and the staff member involved is no longer employed by Your Move.
5/5
GoogleHad a fantastic experience with the Your Move team, in particular Danielle who's communication was great, she made things feel a lot less stressful for me and gave a perfect service. I would definitely use them again.
5/5
GoogleIn the process of buying a property now, smooth and professional experience from initial viewing with Danielle and then handling of the account with Paul and Vicky. Also great service from Chelsey @ embrace with assisting on the mortgage!
Thankyou Ian. It's been a pleasure dealing with you and we look forward to getting your purchase through to a completion.
5/5
GoogleHad the best experience with the lettings team! Rhys was super super helpful and was more than willing to answer any and all questions I had. By far the best experience I've had with a lettings team, I've gone through previous sites before and never dealt with someone so nice and helpful. Would definitely recommend
Thankyou for your kind words Josie.
5/5
GoogleI am writing this review on behalf of my mum, Kay Mistry. Vicky Mugford has been the most proactive, efficient and overall amazing manager that I have worked with (and I sell property for a living). To begin with, the agent was able to secure an offer within weeks of the property being marketed. Then it was handed over to the solicitors to take the sale forward. This became a really difficult experience and I became increasingly frustrated as the buyers solicitors would not respond to any of my email / enquiries, and so I had no idea what was going on / how long the process would take / what was causing the delays. As soon as Vicky found out, she took charge and became the main point of contact between myself and the sellers - keeping us constantly updated and making sure any blockages were quickly rectified. Whereas many agents disengage after a sale has been accepted, Vicky did the opposite and has been the person responsible for driving things forward. She has gone above and beyond, and I am incredibly grateful that I chose Your Move Estate Agents. If you're buying or selling, this is the BEST estate agents! Kay Mistry
Thankyou so much for your kind words Kay. I look forward to working with you again in the future. All the best, Vicky
5/5
GoogleHad the most amazing experience with your move Newton abbot. Easiest and most straightforward move, I’ve ever had! But couldn’t be done without Laura and Reece who were absolutely amazing. They both answered all my questions and super helpful from start to finish.
Thank you for your review Bella, it's means a lot! We wish you all the best for your new home.
5/5
GoogleReece & Laura were very quick to respond. It was a very quick turn around during the holiday season and we found a property we're happy with. Professional and no silly demands like other estate agents in the area.
5/5
GoogleDanielle has been great at keeping us updated. She is really friendly and easy to talk to. She showed us around a house we love and was very knowledgeable about the property and happy to answer our questions.
5/5
GoogleWe recently rented through Your Move Newton Abbot & was assisted by Reece, I’ve never had such a simple, quick and stress free move! Reece was there to help every time we called and was able to answer all of our questions, no matter how silly. Would 100% recommend.
Thank you for your review Selene. We wish you well in your new home.
5/5
GoogleYour Move Newton Abbot just helped us find and move into a rental property in the area and the team there were nothing but helpful. Rece did alot to help us and was very professional and friendly throughout the entire process. I'd highly recommend this team to others. Always available to discuss details over the phone and made the entire process of moving simple and efficient.
Thank you for your review Andrew. I will pass your review over to Reece and we wish you well in your new home.
5/5
GoogleFrom start to finish the service offered from this branch has been truly exceptional, Reece&Laura on the lettings team are a credit offering professional yet friendly service throughout. and i would thoroughly reccomend anybody needing to move do so by using Your Move Newton Abbott.
Dear Greg, thank you for your review. We are glad everything went well and we wish you well in your new home :)
5/5
GoogleFantastic service! Mostly dealt with Paul Caisley who was super friendly, quick to sort things out, and always giving me updates. Went above and beyond, and would definitely recommend. Also Josh who handled the initial consultation very good. I would happily use them again!
Thank you for your kind words, wishing you all the best for the future.
5/5
GoogleGreat service from Laura and Reece in the lettings team. As a private landlord I'd highly recommend their tenant-find service. This is the second time we've used them and we'll continue to do so. They make the process easy! Thanks Laura and Reece!
Thank you Lisa for the lovely review. I will pass your comments over to Reece and Laura.
5/5
GoogleReece dealt with us from the beginning, we sadly didn’t get the first house we when for but Reece kept us updated on new ones. Then he had found us a place which was perfect and made the transaction as smoothly as he could. I would highly recommend your move and Reece!
Thank you for your review Matt.
5/5
GoogleGreat Estate Agent. Handled my move very professionally. Kept me up to date. Sold my property twice within weeks of listing it, as the first time the chain unfortunately fell through. Great photos, brochure and advert on websites. Big thanks to Vicky, Paul, Josh and Danielle. Would recommend.
Thank you for your review. I will pass your comments over to the team.
5/5
GoogleHi I'd like to say a very big thank you to Reece , from Your Move Estate Agents in Newton Abbot (lettings.). I viewed one of their properties on November 19th, 2022. Reece was very polite, helpful , caring ,honest, and very understanding. From the very start. Answered all my questions 💯 % First class experience . I'd highly recommend Reece from Your Move in Newton Abbot. If anyone is looking for a rental property. All the best and good luck REECE Emma Davis
Hi Emma, Thank you for your review. We wish you well with your new home.
5/5
GoogleWe had the pleasure of dealing with Danielle. She was extremely helpful during both of our viewings and made sure she was available at a time to suit us. She was professional, polite and allowed us time to make sure the property was right for us. I highly recommend her services.
Thankyou for you kind words Nina. We really appreciate you taking the time to write about your experience with Danielle.
5/5
GoogleWe recently sold a property with Your Move estate agent in Newton Abbot. We found Your Move staff professional, helpful, friendly and always easy to contact and speak to. Vicky regularly kept us updated and informed on the progress of our sale. A very big thank you Your Move. Would highly recommend.
Thankyou for your kind feedback Karen. It was a pleasure dealing with you & I am glad we finally got to an exchange of contracts.
5/5
GoogleWe have had a great experience with the lettings department, very responsive to calls and emails and a smooth move in. Highly recommend Your Move Newton Abbot. Reece was the one who helped is through the process, lovely guy :) Laura was also great with helping us whenever Reece was not around
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The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Edward Rose and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 5 Gold across five branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 390.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards, Newton Abbot won Trusted Agent. At EA Masters 2025 its branches won 5 Gold awards.
