Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleReece was so helpful, friendly and possibly the best letting agent I have dealt with. He was easy to talk to and always available to answer all questions we had. Thanks Reece! X
Victoria Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Hi Victoria, Thank you for your lovely review. I will pass this onto Reece. Enjoy your new home. Laura :)
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5/5
GoogleThis was my first time renting somewhere through an estate agents, and I'm glad I chose these. It was done in under a month, the staff were incredibly helpful, and ensured everything was done within the time frame. Couldn't be more grateful for all the help we were given :)
Liam Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review Liam, we wish you well in your new home.
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5/5
GoogleCouldn't be anymore happy with the help from the team at your move! All the staff are incredibly helpful and will go above and beyond to make sure that the whole process is a smooth and stress free as possible! Highly recommend anyone that's on the market to go with these guys!
Emily Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thankyou for your kind feedback Emily
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5/5
GoogleFrom start to finish possibly the best service I have ever had when dealing with properties. Couldnβt recommend enough. Always at the end of the phone and willing to support. Thank you Your Move newton abbot.
Samuel Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thankyou for your kind words Samuel. We wish you all the best for the future!
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5/5
GoogleAbsolutely amazing service & dedication from your move, especially Reece, who has now helped us find two properties to rent. He has been incredibly helpful and has gone above and beyond. π€©π€© β¦
Rach Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
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5/5
GoogleJosh, Vicky, Jen & the team have been brilliant throughout supporting us sell for the first time. Can't thank them enough and we look forward to completion day!
Elle Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
It has been a pleasure dealing with you. Thankyou for your kind words
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5/5
GoogleGreat service and really helpful advisors. Chelsey was amazing, professional and reliable. Helped us thoroughly with our mortgage and insurance. We are absolutely delighted.
Anett Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thankyou for your feedback. Please recommend us to your family & friends.
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5/5
GoogleReece and Laura were both fantastic in organising our move, which was a bit complicated and over the Christmas period. They were very compassionate and understanding, particularly with our complex paperwork!
Keira Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
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5/5
GoogleMy experience with you was great. I experienced prompt and efficient service delivery. Reece and Laura guided us through it as the agents and they were amazing friendly especially Reece. I highly recommend them for everyone.
Freda Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review. We wish you well in your new home.
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5/5
GoogleReece & Laura was absolutely amazing, helped every step of the way and made the move very easy! Even if I asked a million questions they provided me with them very quick.
Reece and chelsea :)
Reece Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review Reece. I will pass your comments to the team in Newton Abbot.
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5/5
GoogleAbsolutely phenomenal service from the staff here. I had a phone conversation with a young gentlemen named Reece, he oozed a high level of understanding and professionalism, more so than I have ever experienced. They say you canβt trust letting and estates but this man is an absolute gem, the letting side of this shop has an incredible catch with this worker.
Poppy Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Dear Poppy, Thank you for the great review. I will pass these comments onto Reece.
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1/5
GoogleI used Your Move with the recent sale of our property in Devon. I had submitted all of the paperwork, including a Property Information Questionnaire (PIQ) where I explained at length about recent flooding events due to a network issue. Your Move took it upon themselves, to copy that PIQ, remove the very important details and then forge my signature, in what I can only believe to be some sort of an attempt at trying to sell the property quickly, hassle free and using trickery for potential buyers. Your Move accidentally sent the forged document to me, as part of the complaints procedure where I was accused of not declaring the flooding, prior to the property being marketed. It took them 8 weeks to finally offer a derisory Β£250 compensation, for what amounts to gross misconduct, fraud and forgery. Iβd certainly recommend against using Your Move, unless you want to potentially land yourself in a lot of bother in years to come. Thankfully, the information about the flooding had come out through other sources and the buyer did not wish to renegotiate the sale price.
Property Ombudsman's Verdict, 21.02.2023 - 'YourMove failed to adhere to the requirements of Paragraph the Code, in that their Representativeβs actions in respect of the PIQ were not in line with best practice or integrity, and indicated a willingness to obtain business by methods involving misrepresentation.'
Thomas Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review, we are sorry that this situation occurred but we are glad that TPOS agreed that we handled the situation appropriately when it was escalated though the complaints process and the staff member involved is no longer employed by Your Move.
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5/5
GoogleHad a fantastic experience with the Your Move team, in particular Danielle who's communication was great, she made things feel a lot less stressful for me and gave a perfect service. I would definitely use them again.
Charlotte Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
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5/5
GoogleIn the process of buying a property now, smooth and professional experience from initial viewing with Danielle and then handling of the account with Paul and Vicky. Also great service from Chelsey @ embrace with assisting on the mortgage!
Ian Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thankyou Ian. It's been a pleasure dealing with you and we look forward to getting your purchase through to a completion.
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5/5
GoogleHad the best experience with the lettings team! Rhys was super super helpful and was more than willing to answer any and all questions I had. By far the best experience I've had with a lettings team, I've gone through previous sites before and never dealt with someone so nice and helpful. Would definitely recommend
Josie Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thankyou for your kind words Josie.
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5/5
GoogleI am writing this review on behalf of my mum, Kay Mistry.
Vicky Mugford has been the most proactive, efficient and overall amazing manager that I have worked with (and I sell property for a living). To begin with, the agent was able to secure an offer within weeks of the property being marketed. Then it was handed over to the solicitors to take the sale forward. This became a really difficult experience and I became increasingly frustrated as the buyers solicitors would not respond to any of my email / enquiries, and so I had no idea what was going on / how long the process would take / what was causing the delays. As soon as Vicky found out, she took charge and became the main point of contact between myself and the sellers - keeping us constantly updated and making sure any blockages were quickly rectified. Whereas many agents disengage after a sale has been accepted, Vicky did the opposite and has been the person responsible for driving things forward. She has gone above and beyond, and I am incredibly grateful that I chose Your Move Estate Agents.
If you're buying or selling, this is the BEST estate agents!
Kay Mistry
Nina Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thankyou so much for your kind words Kay. I look forward to working with you again in the future. All the best, Vicky
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5/5
GoogleHad the most amazing experience with your move Newton abbot.
Easiest and most straightforward move, Iβve ever had! But couldnβt be done without Laura and Reece who were absolutely amazing. They both answered all my questions and super helpful from start to finish.
Bella Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review Bella, it's means a lot! We wish you all the best for your new home.
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5/5
GoogleReece & Laura were very quick to respond. It was a very quick turn around during the holiday season and we found a property we're happy with. Professional and no silly demands like other estate agents in the area.
Patryk Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
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5/5
GoogleDanielle has been great at keeping us updated. She is really friendly and easy to talk to. She showed us around a house we love and was very knowledgeable about the property and happy to answer our questions.
Jenni Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
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5/5
GoogleWe recently rented through Your Move Newton Abbot & was assisted by Reece, Iβve never had such a simple, quick and stress free move! Reece was there to help every time we called and was able to answer all of our questions, no matter how silly. Would 100% recommend.
Selene Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review Selene. We wish you well in your new home.
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5/5
GoogleYour Move Newton Abbot just helped us find and move into a rental property in the area and the team there were nothing but helpful.
Rece did alot to help us and was very professional and friendly throughout the entire process.
I'd highly recommend this team to others.
Always available to discuss details over the phone and made the entire process of moving simple and efficient.
Andrew Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your review Andrew. I will pass your review over to Reece and we wish you well in your new home.
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5/5
GoogleFrom start to finish the service offered from this branch has been truly exceptional, Reece&Laura on the lettings team are a credit offering professional yet friendly service throughout. and i would thoroughly reccomend anybody needing to move do so by using Your Move Newton Abbott.
Greg Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Dear Greg, thank you for your review. We are glad everything went well and we wish you well in your new home :)
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5/5
GoogleFantastic service! Mostly dealt with Paul Caisley who was super friendly, quick to sort things out, and always giving me updates. Went above and beyond, and would definitely recommend. Also Josh who handled the initial consultation very good. I would happily use them again!
Charles Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you for your kind words, wishing you all the best for the future.
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5/5
GoogleGreat service from Laura and Reece in the lettings team. As a private landlord I'd highly recommend their tenant-find service. This is the second time we've used them and we'll continue to do so. They make the process easy! Thanks Laura and Reece!
Lisa Β· 18 June 2023 Β· Your Move Edward Rose Newton Abbot (39 Courtenay Street)
Agent replied Β· 17 June 2024
Thank you Lisa for the lovely review. I will pass your comments over to Reece and Laura.
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