5/5
The team in Waterlooville managed a property for me for over 3 years and were excellent. Thank you for the great service.
Agent replied · 15 April 2026
Thank you so much for the kind review 🙂 …

Trusted Agent profile · Devon, Hampshire, Cornwall and more
Verified
★★★★★
2,944 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 2,944 reviews on three platforms, rated 4.6 out of 5 overall.
2,925
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
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Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The team in Waterlooville managed a property for me for over 3 years and were excellent. Thank you for the great service.
Thank you so much for the kind review 🙂 …
5/5
Georgina has demonstrated high standards of professionalism, good quality of communication and customer focused approach to her well skilled role. Georgina, thank you so much
Thank you Marc, we look forward to getting you moved in to your new home!
4/5
They where great with sorting most of the tenancy just a little slow to give the inventory for the property so have had to wait longer to set up my utility bills which isn't great
Hi, Thank you so much for your positive review and for highlighting your experience with us. We're really pleased to hear that most aspects of your tenancy setup went smoothly! We do apologise for the delay in providing the inventory, we completely understand how important it is to get everything in place quickly, especially when it comes to setting up utilities. Your feedback is invaluable, and we’re already looking at ways to streamline this part of the process to avoid similar delays in the future. If there’s anything else we can assist with as you settle into your new home, please don’t hesitate to get in touch. We’re always here to help. Warm regards, Darin Thomas Lettings Manager
5/5
Always treated us well.
5/5
Abigail was fantastic throughout my move. She was prompt, informative, and always kept me updated, making the process smooth and stress free.
Thank you for your kind words! We’re delighted Abigail could make your move smooth and stress-free. We’ll be sure to share your feedback with her.
5/5
Friendly communications!
5/5
We’ve been using YourMove to manage our properties and have consistently found their service to be professional and reliable. They ensure our properties are well-maintained and fully compliant at all times. We would highly recommend them to any landlord in need of property management services.
5/5
I’ve trusted Kelly to let my property over a number of years. She’s professional, approachable, and kept me updated throughout the process. My property was let smoothly, and I felt completely confident in her hands. Will definitely use again.
5/5
I bought my new home through Your Move Newtown Abbot, and I couldn’t be happier with the experience. The team was incredibly helpful, professional, Paul and Will always ready to answer my questions and guide me through each stage of the … More
Thankyou for you kind feedback. It's great to know that Paul was available to help through the process. We value your feedback & wish you happiness in your wonderful new home! Vicky & her Team
5/5
Always treated us well.
5/5
Were super quick and friendly getting us into our first home we appreciate georgina and vics understanding and cooperation!
Thank you leaving this review about Georgina. We hope you are very happy in your new home. Thank you, Vic
5/5
The team in Waterlooville managed a property for me for over 3 years and were excellent. Thank you for the great service.
Thank you so much for the kind review 🙂 …
5/5
My fiancé recently used Your Move to sell one of his properties. We just wanted to take the time to say thanks to all at Your move, but particularly a BIG thank you specifically to Josh & Sam who were a pleasure to work with throughout the process & finally thanks also to Will for his efforts supporting them.
Thankyou for your kind words Marie. It is much appreciated!
5/5
I can not thank the team enough for getting me through my move especially Vicky was amazing 🤩 so …
It was a pleasure dealing with you Sharon. We had some blips along the way but we got there in the end! I wish you all the best in your wonderful cottage. Vicky & her Team.
4/5
They where great with sorting most of the tenancy just a little slow to give the inventory for the property so have had to wait longer to set up my utility bills which isn't great
Hi, Thank you so much for your positive review and for highlighting your experience … More
1/5
I had an extremely disappointing experience with this agency. They withheld my deposit for reasons that were completely unfair and unjustified. When I moved in, several issues already existed in the property, including a faulty boiler. The landlord even acknowledged this and agreed to replace it without mentioning any cost to us. However, when it came time to return the deposit, the agency turned around and blamed us for the damage and deducted a charge for the boiler replacement. Despite providing clear evidence that the issues were pre-existing and not our fault, they dismissed my claims. I submitted the evidence just two days later than they requested because a close family member of mine had passed away, something you’d expect some basic compassion or understanding for. But instead, they used that delay as an excuse to ignore all the evidence and refuse to return my deposit. I strongly advise future tenants to be extremely cautious when dealing with this agency. Document everything thoroughly and don't expect fair treatment or empathy if issues arise. I would not recommend them at all
Good Morning, I'm sorry to see that you felt disappointed enough to leave a negative review regarding the deposit process with MyDeposits. While I understand that you've already had a detailed conversation with our colleague, I also wanted to take a moment to follow up here. As you may be aware, letting agents do not have the authority to influence or decide what a landlord wishes to claim from a tenant's security deposit. That’s why the dispute process through MyDeposits exists, to provide an impartial platform for both parties to present their case. We received confirmation from MyDeposits that the deadline for submitting your evidence had been missed, and as a result, the case was closed. I understand you acknowledged this at the time, and we sympathise with the personal circumstances that made this a difficult period for you. While we are bound by the rigid procedures MyDeposits has in place - it may be worth reaching out to them directly to explore whether there’s any flexibility for instances like this in the future. We do value your feedback and are sorry that their process has caused frustration. Thank you Vic, Lettings Manager
5/5
As a First time buyer, experience was great. The team worked and coordinated well from viewing to completion. About 2 months of turnaround. Max is very professional and helpful.Sam who is in the after back office is been on the ball with the updates and follow up of all parties. That very much helped. Charlie is been great to work with, he got a great team, not his first rodeo.
Thank you so much for the kind review. Wish you the best of luck in your new home. Best Regards, Charlie
5/5
Danielle & Vicky are very helpful, always ready to help, making the rent application process smooth. Thank you. Barbara and Fab.
Thankyou so much for taking the time to write a review about the service both Vicky & Danielle provided. We wish you all the best in your lovely new home!
5/5
Craig was really flexible for viewings really knowledgeable with the local area and made us feel at ease
5/5
Professional service and easy transition into my rental. Holly was such a great support keeping me informed and quickly responsive to any queries I had. The process for moving was easy to follow and complete with no issues and great service throughout. Highly recommend and very grateful for the support.
Hi Vicki Thank you very much for taking the time to leave your very complimentary 5 Star review for the service that you experienced with Holly , she will be delighted to see your kind words. Hope you will be very happy in your new home. … More
5/5
Many thanks to Georgina for making the process very smooth and efficient!
Thank you for your review and we hope everything goes well in your new home
5/5
I recently relocated to Southampton and I was able to find a new home here with the help of Georgina. She was straightforward and efficient that guided me throughout the process. She was always there when I needed help. Thanks for the guidance and advice:)
Hi Simon, thank you for taking the time to write this kind review. We have passed your comments along to Georgina and anything you need from us in the future we'll be happy to help. Thank you, Vic
1/5
Worst lettings agents I've ever used. Transferred housemates, charged £360 for change of tenant. Then didn't sign the necessary paperwork because of a mistake on their end for almost 2 months. My Dad who was my guarantor until the new contract started, begun receiving emails that he owed money from debt collection, after no longer being my guarantor and also while my Mum was dying. Also, we were already paid up in full at this point. They have consistently mis-communicated with both me and my landlord, who they also didn't pay the already paid rent to for the 2 months of them not signing the contract. Extra charges here, poor management there. Not telling my landlord that they are charging for couple of extra days at end of tenancy even though I had agreed with landlord to stay with no extra rent payment needed. I have never ever in my life been put through so many issues due to any company I have ever dealt with. I would not recommend anyone, tenant or landlord to use this company, ever. Unprofessional staff, basically the worst experience I have had in my life.
Hi Chloe, I'm sorry to hear this as feedback and especially whilst going through a difficult time personally - this is never the kind of feedback we like to receive. I can assure you that what you have highlighted has robust processes and we will would love the opportunity to discuss this further with you. I’ll follow up with you via email shortly so we can discuss this further should you want to. Thank you, Vic - Lettings Manager
5/5
I would highly recommend Your Move Estate Agents for your next house sale. Efficient, clear and transparent communication and professional. I would personally recommend Charlie the manager who dealt with my speedy house sale! I know estate agents often get a bad press, but honestly can’t fault the service I received from the start to end.
Thank you so much for the kind review. We do you hope you enjoy your new home. Best Wishes, Charlie
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Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 380.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards: Your Move Edward Rose, Newton Abbot won Trusted Agent.
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