Trusted Agent profile · Devon, Hampshire, Cornwall and more
Verified
★★★★★
3,014 reviews across 11 offices and 3 platforms
Your Move Edward Rose has 11 offices, in Newton Abbot (two offices), Southsea (two offices), Plymouth, Camborne (two offices), Southampton (two offices) and Waterlooville (two offices) (Devon, Hampshire, Cornwall and Portsmouth). Together they have 3,014 reviews on three platforms, rated 4.6 out of 5 overall.
2,995
Reviews on Google
All 11 offices
7
Reviews on Facebook
All 11 offices
12
Reviews on Yell
All 11 offices
Your Move Edward Rose's 11 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
GoogleMe and my partners experience with your move in camborne has been amazing! Firstly the mortgage adviser rob has helped us with all the information we have needed! We wouldnt be at this position if it wasnt for him and his collegue mike for letting us know about rob! He informed us on how nuch we needed to save for our deposit which has made us save very hard and now we are at that right position of getting our first home ! Cannot thank you enough
5/5
GoogleI have used the Newton Abbot branch of Your Move a couple of times now, to find and check new tenants for my Newton Abbot rental house. I've always found them professional and thorough and I will contunue to use them. Recommended.
5/5
GoogleMy husband and I sold our property through Your Move Newton Abbot, the service from start to finish was stress free and efficient. Your Move sale agreed our house within 5 days! Cannot recommend them enough, every member of staff was very helpful whether they were on Sales or Lettings and were always very friendly and nothing was ever too much trouble, would use them again!!
5/5
GoogleSuperb service even after issues never gave up very professional and determined.
5/5
GoogleAlways friendly, always professional, have bought and sold through them.
3/5
GoogleRating only, no written review.
1/5
GoogleI've never seen a service as bad as this. Defo avoid it!
1/5
GoogleThey will not move a finger if you want to rent with pets. They will take your details and then do nothing or send you places not taking pets.
5/5
GoogleGreat customer feedback while trying to find a new rental property. The girls were very helpful.
1/5
GoogleThe incompetent way Your Move staff handled my effords to find a good flat in southampton, when i found one made a mess of everything but also cost me a good job, to make matters worst it took me two and a half months to get my deposit back,never again will i use Your Moves.
5/5
GoogleI had a great experience finding a property with your move to rent, Emma my letting agent had a professional approach with great customer service, along with the team in the office.
5/5
Googlesuperb agent, helped me out massively, both Emma & Matt were brilliant in helping me sort issues and secure a property. Can not recommend higly enough.
1/5
GoogleThis is honestly the worst Agency I have ever had the misfortune of using- extortionate fees to join and resign leases, and have never seen the benefit of that money in the customer service I've received when I've had issues. Genuinely would recommend avoiding if you possibly can.
5/5
GoogleRecently bought another property in the Southampton area and this was by far the easiest transaction I have experienced, the guys over at Your Move were very helpful and polite throughout the process and wouldn't hesitate again to recommend them.
1/5
GoogleBetter not to have business with this "agency". Filthy costumer service, zero assistance, zero seriousness and I could continue for hours.. They let you inside a flat that they don't even check properly, describing Fake features that they don't provide. And this is only one of the many problems I have been through thanks to them. Problems that you wouldn't even imagine. Almost risked to be homeless and the only thing they say to you is "go out and take a coffee in the meanwhile". So disappointed and frustrated even now, that after two months of tenancy I still don't have the "privilege" to take a hot shower like normal people.. So disappointed...
5/5
GoogleVictoria came to value our property and we were very impressed with the service but eventually decided to rent with Richard and it got let straight away for our asking price! Somebody's always there when we need them - highly recommended.
5/5
GoogleCrazy speed of let!! This is the second time I've dealt with your move and I have to say yet again they have impressed! My flat was on the market for only 3 hours. Four viewings later it's let with offers over the asking price. Thanks again.
5/5
GoogleHad a great experience with Your Move Southampton. Dominic helped me with all of my questions, and was very professional. Would definitely recommend him to go to for buying your first home.
1/5
GooglePlease do not go with Your Move! We moved into a property which was filled with fallen apart furniture, smelly carpets and sofas covered in dog hair and dog food (even the Hoover was broken because it was blocked with the dog hair and dog food!!). We spent a lot of time refurnishing, fronted the costs ourselves and over the year improved the overall living condition of the house massively. We have now had our entire deposit taken for a flea infestation which was clearly there when we arrived, and Your Move are charging two weeks of rent claiming they had to evacuate the tenants and 3x flea treatments. We called the flea extermination company who told us that treatments would only need to be done a maximum of two times and a property only needs to be evacuated for 2 hours per treatment! Your Move Southampton are dishonest, manipulative and prey on naive people! Steer clear!
5/5
GoogleProfessional experience the moment I walked through the door. I am a new landlord soon to put my property on the market with the Southampton office. I would say even though the fees were a little higher the package and service is worth the extra. Highly recommend sitting down with the valuations team.
1/5
GoogleTL:DR - terrible customer service with arrogant, pushy staff who treat you like an idiot. AVOID for renting if possible!! Although chatty and smiling I found the customer service poor. I had to chase my tail, doing bits and pieces they should have handled! Ended up calling a different branch 3 or 4 times to chase an email that hand't been sent and not once did anyone offer to track down the issue for me. An issue they created! The standing order wasn't set up for the rent. Agents were arrogant and pushy. Incredulous when I had questions about the contract, as if they were shocked I had even read it. Treated me like an idiot. Given the fees and the fact this is a national professional company I would have excepted a greater degree of professionalism and customer service!!
5/5
GoogleYour move lettings have just been outstanding! I'm a new landlord and was quite nervous. However with help from Matt Richard and Emma the process from listing to let has been perfect. I'm amazed at some of the reviews on here for one star. But as a new landlord I'm guessing most come from tenants who expect the world on a plate. Well done your move keep up the great work!!
5/5
GoogleNew landlord working with Your Move - brilliant service, excellent advice. and always friendly and helpful. I felt like I was valued and was always able to contact a friendly member of the team over email or by phone. Thoroughly recommend the team at Your Move Southampton!
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Edward Rose, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Edward Rose and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 5 Gold across five branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Newton Abbot has the most, with 439 reviews rated 4.7 out of 5, followed by Your Move Southsea with 390.
The 11 Your Move Edward Rose offices, by town:
Yes. In The Trusted Agent 2026 awards, Newton Abbot won Trusted Agent. At EA Masters 2025 its branches won 5 Gold awards.
