★★★★★ 5/5
GoogleMy experience was great. Travis was my agent, he was brilliant, kept me informed and up to date right the way through, and he kept things nice and simple. I can't complain and I'd recommend Your Move to anyone!! Thanks so much for all your help, totally took the stress out of everything and made me feel at ease. ☺
Kineta · 7 February 2018 · Your Move Cambourne
★★★★★ 5/5
GoogleSuperb service even after issues never gave up very professional and determined.
Philip · 7 February 2018 · Your Move Waterlooville
★★★★★ 5/5
GoogleAlways friendly, always professional, have bought and sold through them.
Frankie · 7 February 2018 · Your Move Waterlooville
★★★★★ 5/5
GoogleJosey at Your Move Waterlooville is brilliant. We had regular contact throughout the process and she was very proactive to ensure that all members of the chain kept things progressing. She's also very understanding of how stressful selling a house can be.
The advert for our property was professional and the photos taken ensured we got plenty of interest via property search sites.
Jenny · 7 February 2018 · Your Move Waterlooville
★★★★★ 5/5
GoogleCharlie was charming and friendly. The team were also helpful. Definitely would recommend Your move.
More · 16 January 2018 · Your Move Southampton
★★★★★ 5/5
GoogleI have recently bought a property with your move Southampton. I was guided by Hayley who helped to find my perfect home. She was very friendly and professional I would definitely recommend using her if you are looking to buy.
A · 17 October 2017 · Your Move Southampton
★★★★★ 5/5
GoogleYour move lettings have just been outstanding! I'm a new landlord and was quite nervous. However with help from Matt Richard and Emma the process from listing to let has been perfect. I'm amazed at some of the reviews on here for one star. But as a new landlord I'm guessing most come from tenants who expect the world on a plate. Well done your move keep up the great work!!
A · 17 October 2017 · Your Move Southampton
★★★★★ 5/5
GoogleNew landlord working with Your Move - brilliant service, excellent advice. and always friendly and helpful. I felt like I was valued and was always able to contact a friendly member of the team over email or by phone. Thoroughly recommend the team at Your Move Southampton!
A · 17 October 2017 · Your Move Southampton
★★★★★ 5/5
GoogleCrazy speed of let!! This is the second time I've dealt with your move and I have to say yet again they have impressed! My flat was on the market for only 3 hours. Four viewings later it's let with offers over the asking price. Thanks again.
A · 17 October 2017 · Your Move Southampton
★★★★★ 1/5
GoogleBetter not to have business with this "agency". Filthy costumer service, zero assistance, zero seriousness and I could continue for hours.. They let you inside a flat that they don't even check properly, describing Fake features that they don't provide. And this is only one of the many problems I have been through thanks to them. Problems that you wouldn't even imagine. Almost risked to be homeless and the only thing they say to you is "go out and take a coffee in the meanwhile".
So disappointed and frustrated even now, that after two months of tenancy I still don't have the "privilege" to take a hot shower like normal people..
So disappointed...
Adamska_ · 17 September 2017 · Your Move Southampton
★★★★★ 1/5
GoogleDisrespectful and undertrained agents. Trespassed twice in my home! No notification or even a knock. Just barged in. Their response: "We can do as we please as we have the landlord's permission". You'd think they'd be aware of UK law regarding inspections and viewings but obviously this place is run by undertrained staff. If this happens again I will be calling the police.
Fin · 15 September 2017 · Your Move Plymouth
★★★★★ 1/5
GoogleDeceptive and dishonest
Al · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
★★★★★ 1/5
GoogleWe paid £300 to secure a flat, only for them to turn around and say that we couldn't move in because of block management clauses. They should have known this before we even viewed the property.
Tom · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 23 October 2024
Dear Tom
We were sad to read of your dissatisfaction. Neither the owner or us as Agents were aware of the new clause the bock committee were adding to the lease, whereby sharers would no longer be permitted to let in the building. Again we apologies for any inconvenience it caused. The full holding fee was returned and additional accommodation was offered.
Regards
Sam
★★★★★ 5/5
GoogleFrom start to finish Amy and her colleagues at the Southsea branch were professional and friendly. I would highly recommend Your Move Southsea to any prospective tenants or clients.
Kerensa · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 23 October 2024
Thanks for the review :)
★★★★★ 5/5
GoogleI have found all of the staff I have dealt with at Your Move Southsea very professional and helpful, especially Sam in sales and Sam in lettings, not forgetting Jenna. Thank you for looking after my letting for the past 10 years and recent sale of my property.
Roni · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleI have been using Your-Move for a few years to let a number of properties. The office is keen to help both Landlords and Tenants with clear honest communication. They are init for the long term so repeat business and retention of clients is important and they will go out of their way to do this. The office is process driven ensuring we all stay complainant. I have also purchased property from the office and again they have gone out of their way to keep the purchase on track.
M · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleA couple of years ago we were having trouble letting our flat, financier advised us to use Sam at Yourmove best days work we ever did. She has always let our flat. We had trouble with our letting of our other place it was her help in advising us to persue a section 21, this we did and it was made more complicated because we were living in France, anyway to cut a long story short we now have got rid of the agents and have got another property which we took on with the help of Sam and her team. So without too much effort it appears that Sam and her team have been guiding us through the pitfalls of letting properties successfully.
Geraldine · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleIt's an excellent agency with really nice and helpful employees. They found our dream home and helped us with everything and offer a really good insurance as well. We had many questions, but Sammi had a lot of patient and she's really nice.
Szatmári · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleA huge thanks goes to Amy, Sam and Maureen. Amy was really helpful, professional and patient will all my inquiries. I have rented my property while I was overseas. All the paper work and payment was done online. SO, everything I had to do once I have arrived to the UK is collecting the keys. Sam was very helpful in that part and made sure that I receive the property in its best shape. Finally, the maintenance services in Your Move is really professional and fast. I had all the maintenance requirement done within one week, thanks to Maureen. I would highly recommend Your Move for anyone thinking of buying or renting a property.
Sara · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleJenna & Angela @ YourMove Southsea have been managing my properties for many years. I can never thank them enough for their outstanding work. Recommended to anyone looking for first class management and peace of mind! Thank you
Sandra · 30 July 2017 · Your Move Southsea
Agent replied
Thank you for your review :)
★★★★★ 1/5
GoogleCan you rate below 1 star?..
Beware: Your Move are trading as Home and Student Link.
My partner had this agency for 1 year as a student in Plymouth. Throughout the year many issues with the house occurred, which were often ignored or responded to months later. These included serious issues such a leaking ceiling (which eventually fell through) and faulty kitchen appliances which safety checks were out of date.
Moreover, in the days before she left, their personal contractor visited without 24 hours notice. This not being a particular issue to a group of students, HOWEVER, he did take the hoover in the house??? Why you ask? It can only be assumed to be an elaborate plot to hinder the cleaning efforts of the group, to force charges from the students deposits. Bit sly that.
The company then proceeded to charge £180 of £250 deposit. They even charged for items that were never on the original inventory list. Also charging for stains which were on the inventory upon arrival. This company has without doubt lied and tried to take money whenever they could.
Utter incompetence. Your Move: the lack of effort and care of the office staff and the contractors.
BEWARE, BEWARE, BEWARE
Jordan · 30 July 2017 · Your Move Plymouth
★★★★★ 5/5
GoogleThe professionalism Your Move portrayed helped my husband and I to cope through this challenging time when it came to us moving house.
We couldn't foresee ourselves ending up as landlords, but they gave us sound advice and a calming influence over the situation when we needed it, we couldn't be more thankful for your help.
We feel 100% confident that our property is in the best and right hands to manage and oversee the rental whilst we just see the monthly income. This is a great team and we would highly recommend them.
S · 30 July 2017 · Your Move Plymouth
★★★★★ 5/5
GoogleMy husband and I sold our property through Your Move Newton Abbot, the service from start to finish was stress free and efficient. Your Move sale agreed our house within 5 days! Cannot recommend them enough, every member of staff was very helpful whether they were on Sales or Lettings and were always very friendly and nothing was ever too much trouble, would use them again!!
Kirsty · 9 July 2017 · Your Move Newton Abbot
★★★★★ 5/5
GoogleHad a great experience with Your Move Southampton. Dominic helped me with all of my questions, and was very professional. Would definitely recommend him to go to for buying your first home.
Miss · 8 July 2017 · Your Move Southampton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.