Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWe paid £300 to secure a flat, only for them to turn around and say that we couldn't move in because of block management clauses. They should have known this before we even viewed the property.
Tom · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 23 October 2024
Dear Tom
We were sad to read of your dissatisfaction. Neither the owner or us as Agents were aware of the new clause the bock committee were adding to the lease, whereby sharers would no longer be permitted to let in the building. Again we apologies for any inconvenience it caused. The full holding fee was returned and additional accommodation was offered.
Regards
Sam
★★★★★ 5/5
GoogleFrom start to finish Amy and her colleagues at the Southsea branch were professional and friendly. I would highly recommend Your Move Southsea to any prospective tenants or clients.
Kerensa · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 23 October 2024
Thanks for the review :)
★★★★★ 5/5
GoogleI have found all of the staff I have dealt with at Your Move Southsea very professional and helpful, especially Sam in sales and Sam in lettings, not forgetting Jenna. Thank you for looking after my letting for the past 10 years and recent sale of my property.
Roni · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleI have been using Your-Move for a few years to let a number of properties. The office is keen to help both Landlords and Tenants with clear honest communication. They are init for the long term so repeat business and retention of clients is important and they will go out of their way to do this. The office is process driven ensuring we all stay complainant. I have also purchased property from the office and again they have gone out of their way to keep the purchase on track.
M · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleA couple of years ago we were having trouble letting our flat, financier advised us to use Sam at Yourmove best days work we ever did. She has always let our flat. We had trouble with our letting of our other place it was her help in advising us to persue a section 21, this we did and it was made more complicated because we were living in France, anyway to cut a long story short we now have got rid of the agents and have got another property which we took on with the help of Sam and her team. So without too much effort it appears that Sam and her team have been guiding us through the pitfalls of letting properties successfully.
Geraldine · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleIt's an excellent agency with really nice and helpful employees. They found our dream home and helped us with everything and offer a really good insurance as well. We had many questions, but Sammi had a lot of patient and she's really nice.
Szatmári · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleA huge thanks goes to Amy, Sam and Maureen. Amy was really helpful, professional and patient will all my inquiries. I have rented my property while I was overseas. All the paper work and payment was done online. SO, everything I had to do once I have arrived to the UK is collecting the keys. Sam was very helpful in that part and made sure that I receive the property in its best shape. Finally, the maintenance services in Your Move is really professional and fast. I had all the maintenance requirement done within one week, thanks to Maureen. I would highly recommend Your Move for anyone thinking of buying or renting a property.
Sara · 28 August 2017 · Your Move Edward Rose Southsea (21 Marmion Road)
Agent replied · 26 August 2024
Thank you for your review :)
★★★★★ 5/5
GoogleJenna & Angela @ YourMove Southsea have been managing my properties for many years. I can never thank them enough for their outstanding work. Recommended to anyone looking for first class management and peace of mind! Thank you
Sandra · 30 July 2017 · Your Move Southsea
Agent replied
Thank you for your review :)
★★★★★ 1/5
GoogleCan you rate below 1 star?..
Beware: Your Move are trading as Home and Student Link.
My partner had this agency for 1 year as a student in Plymouth. Throughout the year many issues with the house occurred, which were often ignored or responded to months later. These included serious issues such a leaking ceiling (which eventually fell through) and faulty kitchen appliances which safety checks were out of date.
Moreover, in the days before she left, their personal contractor visited without 24 hours notice. This not being a particular issue to a group of students, HOWEVER, he did take the hoover in the house??? Why you ask? It can only be assumed to be an elaborate plot to hinder the cleaning efforts of the group, to force charges from the students deposits. Bit sly that.
The company then proceeded to charge £180 of £250 deposit. They even charged for items that were never on the original inventory list. Also charging for stains which were on the inventory upon arrival. This company has without doubt lied and tried to take money whenever they could.
Utter incompetence. Your Move: the lack of effort and care of the office staff and the contractors.
BEWARE, BEWARE, BEWARE
Jordan · 30 July 2017 · Your Move Plymouth
★★★★★ 5/5
GoogleThe professionalism Your Move portrayed helped my husband and I to cope through this challenging time when it came to us moving house.
We couldn't foresee ourselves ending up as landlords, but they gave us sound advice and a calming influence over the situation when we needed it, we couldn't be more thankful for your help.
We feel 100% confident that our property is in the best and right hands to manage and oversee the rental whilst we just see the monthly income. This is a great team and we would highly recommend them.
S · 30 July 2017 · Your Move Plymouth
★★★★★ 5/5
GoogleMy husband and I sold our property through Your Move Newton Abbot, the service from start to finish was stress free and efficient. Your Move sale agreed our house within 5 days! Cannot recommend them enough, every member of staff was very helpful whether they were on Sales or Lettings and were always very friendly and nothing was ever too much trouble, would use them again!!
Kirsty · 9 July 2017 · Your Move Newton Abbot
★★★★★ 5/5
GoogleHad a great experience with Your Move Southampton. Dominic helped me with all of my questions, and was very professional. Would definitely recommend him to go to for buying your first home.
Miss · 8 July 2017 · Your Move Southampton
★★★★★ 5/5
GoogleExcellent letting service.Darren and his team will guide you through every aspect of letting your property .Give them a try i recommend them.
Richard · 19 June 2017 · Your Move Edward Rose Camborne (12 Commercial Street)
★★★★★ 1/5
GoogleAbsolutely useless. Booked in a valuation with them over a week ago. Called three times and today, told that they knew nothing of it. I would not sell a cucumber through these muppets.
Nige · 19 June 2017 · Your Move Edward Rose Camborne (12 Commercial Street)
★★★★★ 5/5
GoogleIf you need an excellent service to let your property, I would highly recommend the Camborne office lettings team. Advice, support and a highly professional attitude.
Veroncia · 19 June 2017 · Your Move Edward Rose Camborne (12 Commercial Street)
★★★★★ 4/5
GoogleMe and my partners experience with your move in camborne has been amazing!
Firstly the mortgage adviser rob has helped us with all the information we have needed! We wouldnt be at this position if it wasnt for him and his collegue mike for letting us know about rob! He informed us on how nuch we needed to save for our deposit which has made us save very hard and now we are at that right position of getting our first home ! Cannot thank you enough
Rebecca · 19 June 2017 · Your Move Edward Rose Camborne (12 Commercial Street)
★★★★★ 5/5
GoogleI have used the Newton Abbot branch of Your Move a couple of times now, to find and check new tenants for my Newton Abbot rental house. I've always found them professional and thorough and I will contunue to use them. Recommended.
Phil · 19 June 2017 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
★★★★★ 5/5
GoogleMy husband and I sold our property through Your Move Newton Abbot, the service from start to finish was stress free and efficient. Your Move sale agreed our house within 5 days! Cannot recommend them enough, every member of staff was very helpful whether they were on Sales or Lettings and were always very friendly and nothing was ever too much trouble, would use them again!!
Kirsty · 19 June 2017 · Your Move Edward Rose Newton Abbot (39 Courtenay Street)
★★★★★ 5/5
GoogleSuperb service even after issues never gave up very professional and determined.
Philip · 18 June 2017 · Your Move Edward Rose Waterlooville (79 London Road)
★★★★★ 5/5
GoogleAlways friendly, always professional, have bought and sold through them.
Frankie · 18 June 2017 · Your Move Edward Rose Waterlooville (79 London Road)
★★★★★ 3/5
GoogleRating only, no written review.
Craig · 18 June 2017 · Your Move Edward Rose Southampton (28 London Road)
★★★★★ 1/5
GoogleI've never seen a service as bad as this. Defo avoid it!
Gaetano · 18 June 2017 · Your Move Edward Rose Southampton (28 London Road)
★★★★★ 1/5
GoogleThey will not move a finger if you want to rent with pets. They will take your details and then do nothing or send you places not taking pets.
Jose · 18 June 2017 · Your Move Edward Rose Southampton (28 London Road)
★★★★★ 5/5
GoogleGreat customer feedback while trying to find a new rental property. The girls were very helpful.
Ben · 18 June 2017 · Your Move Edward Rose Southampton (28 London Road)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.