5/5
Nice helpful staff
Agent replied Β· 10 October 2026
Hi Robert, Thank you for your 5* review. Our team are on hand to help you any time you need. Kind regards, Your Move - Beccles

Trusted Agent profile Β· Norfolk
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964 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 964 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
168
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Nice helpful staff
Hi Robert, Thank you for your 5* review. Our team are on hand to help you any time you need. Kind regards, Your Move - Beccles
5/5
Rating only, no written review.
Hi Alex, Thank you so much for your 5* review. We hope to continue your positive experience all the way through to completion day! Kind regards, Your Move - Beccles
5/5
I would like to thank Olli and the team for their professional help advise and patience. Very much appreciated thank you.
Hi Teresa, Thank you for your 5* review. We are glad to hear of your positive experience and both Olli and the team will certainly miss chatting to you every week. We wish you all the best. Kind regards, Your Move - Beccles
5/5
Amazing service by Madison from beginning to end of our purchase. Incredibly happy. Thanks again Madison!
Dear Wes, Thank you for your 5* review, as well as the kind email you sent to the team earlier this week. We are thrilled to hear you have had such a good experience with Madison and we will make sure your comments are passed on. You have bought a truly wonderful home and we wish you and your family every happiness there. Kind regards, Your Move - Beccles
5/5
I recently used 'Your Move Estate Agents Beccles' to sell my property, in doing so this took them just 2 weeks. Throughout that time I have found the level of service to be exceptional. Any queries or issues would be dealt with promptly and efficiently in a professional and friendly manner. kudos to the team.
Hi James, Thank you so much for your 5* star review. We were thrilled to have such a great level of interest in your property and have very much enjoyed working with you. Kind regards, Your Move - Beccles
5/5
Have been communicating with Gina a lot Very professional, responsive, helpful and has made my experience stress/hassle free
Hi Amelia, thank you for your lovely review, I will make sure Gina is aware of your kind words. We appreciate the positive feedback. Best wishes
5/5
Very professional agency, honest and precise, a lot of stars for Cloey, she is really brilliant and lovely, she answered all my questions, helped me to get further information about utility companies and how to join. Thank you very much Cloey πΉ β¦
Maha, thank you for your review of our Gorleston branch. Chloe is a fabulous member of our team who we are lucky to have work for us, so your review is very much appreciated.
5/5
Had great help from gina would recommend anyone for help
5/5
Brilliant and friendly staff and on the ball with arranging viewings and follow ups
5/5
5* service from this office! Chloe was knowledgeable and friendly
Hi George, thank you so much for your review of our colleague Chloe, we are lucky to have her working in our Gorleston office so your lovely review is received with thanks.
5/5
I recommend Gina with all confidence, she is very understanding and patient and I recommend the agency, they are reliable
5/5
Great service from Gina, Chloe and the team. We have been been kept informed each step of the way, thanks guys!
5/5
Shout for Gina at Your Move she has been so helpful and responsive made everything happen timely and smoothly - best person Iβve dealt with
Hello there Mrs Hood, thank you for your lovely review, I know Gina will appreciate it. Any assistance we can do in the future, please do get in touch.
5/5
All of the sales team I had contact with were fantastic very helpful with the sale and also recommended local services to use in the area. They went out of the way to gain access to the property as I had to travel to get here they would meet me on their days off to make it as easy as possible for me! Thank you Richard and Tom πPositiveResponsiveness, Quality, Professionalism, Value
5/5
You can't fault the service. Very responsive and supportive. Friendly staff and always available.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your 5* review. We pride ourselves on our customer service and are thrilled to hear of your positive experience. We wish you all the very best. Kind regards, Your Move - Beccles
5/5
All of the sales team I had contact with were fantastic very helpful with the sale and also recommended local services to use in the area. They went out of the way to gain access to the property as I had to travel to get here they would meet me on their days off to make it as easy as possible for me! Thank you Richard and Tom πPositiveResponsiveness, Quality, Professionalism, Value
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rang several times to view a property. Was told the vendor couldn't be contacted. The property is now sold stc!
5/5
Had the pleasure of the help from Lee for looking for a house to rent, very efficient and helpful. Very kind throughout the process and would highly recommend.
5/5
Very responsive and went above and beyond to keep us in the loop. The whole experience searching for a property through to completion was made less stressful due to the hard work and attention to detail of the Lowestoft team.
1/5
Worse than the property management company they took over last year, they take your money then do nothing or very little after. Rarely respond to any problem you may have and when they do they ignore the issue anyway. Contact via email or any other form is also ignored and if it isn't ignored in the first instance they don't follow up on what you've made contact for anyway. Work that needs doing is rarely done and when it is it's always done by the cheapest cowboys they can find so you end up with the same problem months later. I wouldn't recommend these to anybody.NegativeResponsiveness, Quality, Professionalism, Value
5/5
Wonderful service from Lee at Your Move Lowestoft. Always a quick response and pleasure to deal with from start to finish with our house purchase. Highly recommend.PositiveResponsiveness, Professionalism
5/5
Friendly and professional staff. The team at the Lowestoft branch were more than happy to help with any queries. The team were very reassuring and supportive when there were issues with the purchase, going out of their way to cater to my needs for additional viewings and contact outside of regular hours.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 259 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.