Trusted Agent profile · Norfolk
Verified
★★★★★
963 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 963 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
167
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleEllie was extremely helpful and accommodating when viewing properties. I never found myself calling the Lowestoft office to chase information as they were fantastic at keeping me up to date. Lee was extremely helpful and no matter who answered the phone at the Lowestoft branch they were extremely friendly and professional. Definitely recommend to anybody looking for properties in the local area!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI bought my property with Oliver James in 2012 and sold it with Oliver James 2021 and on both occasions I found them extremely professional, knowledgeable and polite. I would highly recommend Lee and his team to anyone about to sell or buy a property. Their service is second to none and they are always available to help and advise. They are a very experienced team of Estate agents.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExchanged 3rd August, Completion 5th August Buying a property through Your Move Lowestoft and Lee has been absolutely amazing. We are first time buyers and I had all kinds of questions and concerns. There were also delays in queries getting dealt with and if it were not for Lee, I think we would still be waiting. Anytime I have called, I was able to get hold of them, All my questions were answered quickly and promises made for me were kept, I really couldn't have asked for more. When it comes a time to sell up, I'm giving them a call.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleGreat customer service from Gina. Very satisfied customers 🙂 …
1/5
GoogleShocking service, never got back to me on two occasions even to say an appointment to view was not possible. Avoid.
5/5
GoogleBrilliant service Gina was very helpful in helping us find what we where looking for she was very kind and very helpful, thank you ever so much
5/5
GoogleI have been landlord with your company for many years and I have had nothing but first class service all the years i have been with you. When I have rang your customer service very good. Dave
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleShocking service, never got back to me on two occasions even to say an appointment to view was not possible. Avoid.
5/5
GoogleI have been landlord with your company for many years and I have had nothing but first class service all the years i have been with you. When I have rang your customer service very good. Dave
5/5
GoogleRating only, no written review.
Hi Alex, Thank you so much for your 5* review. We hope to continue your positive experience all the way through to completion day! Kind regards, Your Move - Beccles
5/5
GoogleAmazing service by Madison from beginning to end of our purchase. Incredibly happy. Thanks again Madison!
Dear Wes, Thank you for your 5* review, as well as the kind email you sent to the team earlier this week. We are thrilled to hear you have had such a good experience with Madison and we will make sure your comments are passed on. You have bought a truly wonderful home and we wish you and your family every happiness there. Kind regards, Your Move - Beccles
5/5
GoogleI recently used 'Your Move Estate Agents Beccles' to sell my property, in doing so this took them just 2 weeks. Throughout that time I have found the level of service to be exceptional. Any queries or issues would be dealt with promptly and efficiently in a professional and friendly manner. kudos to the team.
Hi James, Thank you so much for your 5* star review. We were thrilled to have such a great level of interest in your property and have very much enjoyed working with you. Kind regards, Your Move - Beccles
5/5
GoogleHuge thanks to these folks - particularly Simon - for making a property search so swift and easy. Really efficient, responsive and helpful. I can’t thank enough.
5/5
Google“Your Move” Estate Agents in Beccles is a highly professional service that offers its customers a “Top Class” supportive roll all the way through the selling process. From the moment I stepped in to the office in the Market square in Beccles I knew I had found what I was searching for. Every marketing strategy put forward by Oliver James to help sell my property reinforced confidence that I had made the right choice with “Your Move”. Oliver is supported by a fantastic experienced team, who worked non stop to sell our house. In Beccles, Estate Agents, “Your Move” , has a highly qualified, highly professional team of experts who know and understand what it takes to get your house sold. A “Top Class” service. Thank you. Christopher & Linda Kay Heaphy.
Dear Mr & Mrs Heaphy, Thank you so much for such a glowing review of our branch in Beccles. It was a pleasure to act for the two of you and we wish you both all the very best. Kind regards, Your Move Oliver James
5/5
Facebookreally helpful during our search for a property. The staff at the Lowestoft branch were more than happy to keep us informed and were honest and reassuring throughout the whole process. Highly recommended
5/5
FacebookCouldn't recommend the Lowestoft team highly enough. Friendly, efficient service. Both Lee and Andy went above and beyond my expectations and nothing was too much trouble for them, despite having to overcome numerous hurdles to get the sale through.Thanks again guys - You're Awesome!
5/5
FacebookCouldn't ask for a better experience Sales team are amazing!
5/5
GoogleVery impressed with the lettings team. I’ve dealt with many agents who have managed my properties over the years but the team at Your move seem to work more efficiently and professionally than the others I have engaged
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 258 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.
