Trusted Agent profile Β· Norfolk
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964 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 964 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
168
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe office are very professional, chloe has always managed my property- I wouldn't go anywhere else, highly recommend this agency
Chloe is glad to have always been able to help look after your property, thank you for taking the time to leave a review.
5/5
GoogleI really need to say its really positive to rent with this agency Gina she is amazing its been very helpfull a really recomend this agency
Thank you for taking time to leave a nice review about Gina π β¦
5/5
GoogleBeen dealing with Gina & Chloe for a long time always an amazing service . If you want a agent who tells the truth and does what they say they will do look no further than Chloe & Gina
Thank you Rory!
5/5
GoogleEmma West has kept us well informed over the years and a very pleasant person to deal with, we also feel she is an asset to Yourmove..Paul
Thank you for your kind words, we will pass the recognition on to Emma.
5/5
GoogleAs a Landlord I would say Gina, Chloe and Emma has always come up with the goods. I've used several letting agencies in the past and to be honest they are the best I've dealt with
Thank you Alex for your kind comments on our team π β¦
4/5
GoogleIβm generally happy with the services provided by Your Move at Gorleston. Emma & Gina have communicated & resolved any issues we may have had over many years with all our properties.
Thank you for review and loyalty over the years.
5/5
GoogleWhat a pleasure it was to deal with Gina and all the team they sorted everything out and made it stress free. Highly recommended to renters to deal with them. Thank you.
Thank you for your kind review!
1/5
GooglePretty embarrassing for the director Oliver hurren who himself owned the property I rented. Lets the property get in such a state and doesnt do serious repairs that I was left with no choice but to call environmental health and he gets an improvement notice issued against him. The property has serious subsidence, a 3cm crack along the entire wall and ceiling. Looks like the ceiling is going to cave in any moment and actual rain water leaking through the kitchen ceiling and all he does is make excuse after excuse after excuse and does nothing. Also has the cheek to increase the rent while the place is in the disrepair it is. You might have more luck if your landlord doesn't work for the company and actually cares about their property and spends money on maintaining it. This conman is also refusing to return my deposit. I will be taking them to court.
5/5
GoogleGina and Chloe have been amazing helping me find a new home. I have viewed with lots of agents and I can say they have been the most helpful and efficient.
Thank you for leaving a kind review
5/5
GoogleYour-move made my move in very easy and stress free, such lovely people Gina & Chloe. Always ready to offer assistance anytime. Thank you so much
We hope you are happy in your New Home!
5/5
GoogleChloe and Gina were wonderful throughout the process of the case until moving into the house. we thank them for everything. I recommend this agency!π€ β¦
We hope you are happy in your New Home! π β¦
5/5
GoogleI have had the pleasure of dealing with both Chloe & Gina over the years, and as soon as I realised they were part of the Your Move family in Gorleston there was no hesitation in moving properties across for them to manage. It is very hard to find quality agents that do what they say and say what they do in the current climate and I have absolutely no hesitation in recommending them to anyone.
Thank you Paul for allowing and trusting us to manage your Lettings Properties!
5/5
GoogleBest estate agents I have had the pleasure dealing with. Gina and Chloe have been so helpful with our move to Great Yarmouth, fantastic customer service and I would highly recommend Your Move estate agent.
Appreciate you taking time out of your day to leave us a review, we are pleased to hear you have had a great experience with our team!
5/5
GoogleAt the beginning of May we had the most stressful news we had been given 8 weeks to move house with our two children as our landlord wanted to sell. Things seemed so stressful and a long way off until we come across a property that was with your move. What can I say chloe and Gina were absolutely incredible made a stressful situation feel less stressful, they went above and beyond with us. We got a viewing very quickly and were excepted that day. Our references were all complete within a week and we moved a week later. We are so grateful to gina and chloe for being so fast and efficient and empathetic with our situation. Will definitely be recommending your move.
We really hope you and your family are happy and settled into your New Home π β¦
5/5
GoogleMassive thanks to Gina & Chloe this was my first time trying to rent a property after moving to Norfolk and they were extremely helpful and their communication the whole way through has been amazing. Made it as stress free as it can be trying to find somewhere to live :)
Thank you for your kind words, we will pass these onto Gina and Chloe!
4/5
GoogleThe team made the house hunting process easy by making sure they explained everything in details without missing anything out. I am happy with my new place. Thank you to Gina and Chloe with the rest of the team.
We hope you are happy in your New Home.
5/5
GoogleI cannot thank Gina and Chloe enough. They made an incredibly stressful and uncertain time in our lives so much easier. They answered all of our silly questions, got us a viewing so quickly and made the whole process so much better. Our house now is perfect, and itβs all down to them β€οΈ
We are very happy that the process was a smooth as could be for you, and that you are settled into your new Family Home π β¦
5/5
GoogleChloe and Gina are the real superstars of the letting world! After viewing many many houses we visited one with Gina and she was fantastic! She was completely transparent about everything and made us feel real confident in our choice. The after care from confirming our tenancy from both Gina and Chloe has be no less than a 5 star service, they are both super responsive no matter how silly the query is. We canβt thank you both enough! β€οΈ
Thank you so much for your lovely kind words, we will pass these on to Gina and Chloe!
5/5
GoogleGina and chloe was soo help fully thank you soo much for your all help
we are glad to have helped you!
5/5
GoogleChloe and Gina were wonderful throughout the process of the case until moving into the house. we thank them for everything. I recommend this agency!π€ β¦
We hope you are happy in your New Home! π β¦
5/5
GoogleRating only, no written review.
Thank you for your 5* review of our office
5/5
GoogleThe team at right move are very good helpful and efficient, you have no worries with team they look after every more,
Thank you for your kind review
5/5
GoogleThe office are very professional, chloe has always managed my property- I wouldn't go anywhere else, highly recommend this agency
Chloe is glad to have always been able to help look after your property, thank you for taking the time to leave a review.
5/5
GoogleI really need to say its really positive to rent with this agency Gina she is amazing its been very helpfull a really recomend this agency
Thank you for taking time to leave a nice review about Gina π β¦
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 259 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.
