Trusted Agent profile · Norfolk
Verified
★★★★★
963 reviews across 6 offices and 4 platforms
Your Move & Reeds Rains Oliver James has six offices, in Beccles (two offices), Gorleston, Great Yarmouth, Lowestoft and Norwich (Norfolk). Together they have 963 reviews on four platforms, rated 4.4 out of 5 overall.
788
Reviews on Google
All 6 offices
7
Reviews on Facebook
All 6 offices
167
Reviews on Trustpilot
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move & Reeds Rains Oliver James's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGina has been nothing but amazing, very Informative through out the whole process and any questions we had she was happy to help. The whole process has been smooth we look forward to collecting our keys to our new home
Thank you for a lovely review for Gina
5/5
GoogleThank you very much for this YourMove Lettings. We were looking for a rent house and about 15 houses in a month we visited which were advertised by other agencies. None were been selected even after we both were working. Later we got connected with YourMove at Gorleston, and the support from here was so good and very professional. I would thankful especially to Gina and Chloe who were dealing the process for letting done a fabulous job in very friendly and professional way. They helped in every procedure to get the home ready for us. Awesome job you guys! We were free to ask any information at anytime and they were updating all this very quickly and very politely. Friendly with professional interaction makes customers to deal easily, and these guys know it well. I would recommend YourMove for any others who are looking for a decent houses for rent with moderate rate. Thank you very much team.
Hi Dais, we are so pleased that we found you a suitable home for your Family. We hope you are settled and happy in your new home!
5/5
GoogleI was fortunate enough to have come across one of Your Move properties, which is where I’m currently living; the whole process was managed by Gina and Chloe. Both were amazing, it was our first home, so they were patient with us and gave us their time and attention. Thank you.
Hi, wonderful comments for the office, thank you
5/5
GoogleRating only, no written review.
Thank you for a 5* Review!
5/5
GoogleRating only, no written review.
Thank you for your 5* review ⭐
1/5
GoogleWindows are filthy on a property i looked at, called them about it, they didn’t care. Lady just hung up on me.
5/5
GoogleGina and chloe were very helpful and answered any questions we had.
Thank you for your kind review
1/5
GoogleTerrible, will never use again. Only interested in keeping your money, ignore any questions asked and don't know their own policies.
5/5
GoogleThe service had from Gina and Chloe has been very kind caring and professional, would recommend them to anyone, thank you for all you help many thanks
Thank you, we will pass your kind words onto Gina and Chloe
5/5
GoogleChloe and Gina really helped me in getting the accommodation when i was looking for a house The helped make the process easier for me ,, Both are good in what they do
It's good to hear the process was made easier for you, thank you for your review
5/5
GoogleBrilliant service and thank you Chloe and Gina for 5 star service, got my mum moved in promptly and professionally and nothing is ever too much problem! Thanks again!
We are glad to have been able to help your Mum and make it a smooth process, thank you.
5/5
GoogleGina and chole very helpful in everyway when helping with house move . Very good communication and very quick to respond with any queries me or my husband had. Excellent service would recommend 😁 …
Hi, thank you for taking time to leave us a 5* review ⭐
1/5
GoogleIf I could give them no stars I would. Run by crooks who are only interested in making money off you by refusing to return your deposit and making up reasons whilst making you feel like a criminal. Never been treated so appallingly in my life.
5/5
GoogleGina has been nothing but amazing, very Informative through out the whole process and any questions we had she was happy to help. The whole process has been smooth we look forward to collecting our keys to our new home
Thank you for a lovely review for Gina
5/5
GoogleThank you very much for this YourMove Lettings. We were looking for a rent house and about 15 houses in a month we visited which were advertised by other agencies. None were been selected even after we both were working. Later we got connected with YourMove at Gorleston, and the support from here was so good and very professional. I would thankful especially to Gina and Chloe who were dealing the process for letting done a fabulous job in very friendly and professional way. They helped in every procedure to get the home ready for us. Awesome job you guys! We were free to ask any information at anytime and they were updating all this very quickly and very politely. Friendly with professional interaction makes customers to deal easily, and these guys know it well. I would recommend YourMove for any others who are looking for a decent houses for rent with moderate rate. Thank you very much team.
Hi Dais, we are so pleased that we found you a suitable home for your Family. We hope you are settled and happy in your new home!
5/5
GoogleI was fortunate enough to have come across one of Your Move properties, which is where I’m currently living; the whole process was managed by Gina and Chloe. Both were amazing, it was our first home, so they were patient with us and gave us their time and attention. Thank you.
Hi, wonderful comments for the office, thank you
5/5
GoogleWe had a fantastic experience with the team at Your Move, especially Simon, who went above and beyond to help me and my partner find the perfect rental property in such a competitive market. The whole process was incredibly smooth, with quick and clear communication. Compared to other agents we’ve dealt with, who were often slow to respond or left us feeling uncertain, Simon and the team were always on top of things, making the entire experience so much less stressful. Simon was always available to answer our questions and gave us great advice throughout. We couldn’t be more grateful for his hard work and dedication. A big thank you to Simon and the whole Your Move team for making the rental process easy and stress-free!
5/5
GoogleA friendly and professional team! Maya, Olli and Lee were always on hand to answer any questions and kept us up to date throughout.
Dear Alice, Thanks so much for your 5* review. It was a pleasure to help with your sale as well as finding your onward purchase and we are grateful for your patience through some of the difficult times! We wish you all the best in you new home and in that wonderful garden! All the best, Your Move - Beccles
5/5
GoogleYour move were very professional and friendly, very pleased with the photos and the advertising, thanks to Ollie and Maya
Hi Meg, thank you so much for your 5* review. You had a lovely bungalow and it was a pleasure to help you move. We wish you all the best in your new home. Kind regards, Your Move - Beccles
5/5
GoogleA friendly and professional team! Maya, Olli and Lee were always on hand to answer any questions and kept us up to date throughout.
Dear Alice, Thanks so much for your 5* review. It was a pleasure to help with your sale as well as finding your onward purchase and we are grateful for your patience through some of the difficult times! We wish you all the best in you new home and in that wonderful garden! All the best, Your Move - Beccles
5/5
GoogleGina and chloe was soo help fully thank you soo much for your all help
we are glad to have helped you!
5/5
GoogleMy partner and I chose this estate agent for our first house and they were absolutely amazing. Very fast and easy to work with and we were kept in the loop all the way through. Gina and Chloe were great and any questions we had they were quick to respond.
We are glad we were able to make the process of moving easier for you, thank you 😊 …
5/5
GoogleGina and Chloe are amazing, they were helpful and clear right though the lettings process, staying calm and ready and answering any queries and helping solve any issues that occurred during the process.
Thank you for your kind words Jamie, we hope you will be happy in your New Home 😊 …
5/5
GoogleWhat a fantastic estate agents. Gina has been so helpful and informative throughout all our conversations. Thoroughly recommend. Thank you, Gina!!
Thank you Patrick, we have passed this on to Gina!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move & Reeds Rains Oliver James and its branches won awards at EA Masters in one year, most recently 2025.
EA Masters winners in one year, the group and its branches: 2025.
EA Masters by year, 20252025 2 Gold across two branches EA Masters 2025 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Oliver James, Beccles has the most, with 258 reviews rated 4.4 out of 5, followed by Gorleston with 221.
The six Your Move & Reeds Rains Oliver James offices, by town:
Yes. At EA Masters 2025 its branches won 2 Gold awards.
