3/5
GoogleRating only, no written review.
Trusted Agent profile
Xenia Students estate agents in Sheffield, Middlesbrough, Sunderland and 2 more
★★★★★
619 reviews across 6 offices and 2 platforms
Xenia Students has six offices, in Sheffield, Middlesbrough, Sunderland, Chester and Glasgow (two offices). Together they have 619 reviews on two platforms, rated 3.3 out of 5 overall.
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Our offices
Xenia Students's six offices, most reviewed first. Each has its own page.
- Xenia Students SheffieldSovereign House, 110 Queen Street, S1 2DW196 reviews · 173 on Google (3.4)17 in the last 90 days
- Xenia Students MiddlesbroughRede House 66-77 Corporation Road, TS1 1LY179 reviews · 156 on Google (3.5)9 in the last 90 days
- Xenia Students SunderlandAll Saints House Portobello Lane, SR6 0DN118 reviews · 95 on Google (4.8)8 in the last 90 days
- Xenia Students ChesterChronicle House Commonhall Street, CH1 2AA108 reviews · 84 on Google (2.9)6 in the last 90 days
- Xenia Students Glasgow (Robert Owen House 87 Bath Street)Robert Owen House 87 Bath Street, G2 2EE76 reviews · 53 on Google (2.5)5 in the last 90 days
- Xenia Students Glasgow (Central House 50 - 58 Jamaica Street)Central House 50 - 58 Jamaica Street, G1 4QG57 reviews · 34 on Google (2.4)5 in the last 90 days
Latest reviews from every Xenia Students office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
Google0 Star for thsi place! Just helped a friend to collect his personal belonging from this accommodation, one of the staff was trying to help out packing has swapped a Dyson hairdyer in purpose while I was loading stuff onto my car, this is shocking!!! Just fund out when Im back to Manchester after 1 hour drive. Will report to police if they dont give it back!!! Shocking!!!
Agent replied · 13 June 2024
Thank you for your review however I would like to stress that this is a false claim. If you would like to discuss further please call our Lettings Team on 0161 974 3575.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleThe single most terrible experience in my life. Staff members tasked with the upkeep of the building make an alarming amount of noise at all hours of the day. When asked to reduce the volume due to the number of students studying into their …
Agent replied · 13 June 2024
Hi Liz, thank you for your taking the time to leave your review. If you wish to talk through any of your points in more detail, please contact us directly on 0161 974 3575. Thanks - Xenia Students
1/5
GoogleConstant break-ins, poor security, and little to no help for students. Also when there's heavy rain, water seeps through the walls and damages personal belongings which landlords will not take responsibility for. Something dodgy about this place, DO NOT LIVE HERE!
1/5
Google0 Star for thsi place! Just helped a friend to collect his personal belonging from this accommodation, one of the staff was trying to help out packing has swapped a Dyson hairdyer in purpose while I was loading stuff onto my car, this is shocking!!! Just fund out when Im back to Manchester after 1 hour drive. Will report to police if they dont give it back!!! Shocking!!!
Agent replied · 22 October 2024
Thank you for your review however I would like to stress that this is a false claim. If you would like to discuss further please call our Lettings Team on 0161 974 3575.
4/5
GoogleRating only, no written review.
3/5
GoogleI dont know what it is or where it is
1/5
GoogleGiving zero stars is sadly impossible. To all who are considering coming here: DO NOT. In fact do not go to any accommodation handled by Fortis student living and fortis estate management limited and fortis Lettings and managements limited. One quick search will show you they have a history of abusing students. Since I have been here, the manager of the building has lied to us on numerous occasions. We had mould growing on the walls and in our nightstand. Two leaks. One fire. Holes in the walls. No heaters in the common room for a long time. Gym was closed numerous time. The head office, as you may come to realise if you take your problems up with them, will lie to you incessantly. They are not ashamed of it. If you are living in Chronicle house and have been facing similar issues just call the hazard team, get pictures to the local paper and sue them if need be. It may not come to this. But it’s highly likely as they are a extremely dishonest and have a history of complaints from students in many of their other accommodations.If you still decide to live here in spite of all this. Prepare yourself to face blatant disregard for your health and safety. Unapologetic attitudes and lies. As well as staff that you cannot trust to help you and respond in time when you are in trouble or have issues in your room. Unlike what they will say, they have not resolved issues on time. And have not respected ANUK guidelines. To future students living here: I advise you to take the time to read the guidelines to know how you can protect yourself from these con artists. They even put up fake comments to boost their stats. Cheers, Issa Dioume student that lived at Chronicle house between 2017-2018. Please try to contact me if in the future you have issues with Chronicle house or any other Fortis student living accommodation. You may not receive compensation but the amount of complaints will help build a strong case against this horrendous company that has no honour. The staff take no pride in their job and hate it. It’s easy to see. They are embarrassed to be doing this job. As they should be. If you have a look at their contract they are obligated to lie to make sure they don’t randomly get terminated (fired)
2/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GooglePeople still ripping students and there parents off
1/5
GoogleConstant break-ins, poor security, and little to no help for students. Also when there's heavy rain, water seeps through the walls and damages personal belongings which landlords will not take responsibility for. Something dodgy about this place, DO NOT LIVE HERE!
3/5
GoogleStaff are very nice and friendly especially the care taker and cleaner, they will go out their way to make sure you're sorted. The beds are hit and miss, but yourself a topper or ask for a new mattress. The gym was very limited and kept on breaking due to people not having proper inductions. The cinema room is okay it takes a lot of figuring out for wires and that when you have a social. Its 5 minutes from uni and even closer to the main shopping areas, the road outside is very noisy however and there have been a few accidents. The security of the building is all right, no security guard on site and you're relying on the student reps; which can be questionable at times. In addition, the magnetic locking door breaks occasionally so you have to close the door properly to ensure security. The accommodation is okay for its price and 44 weeks is okay. However, with all accommodations you have to be wary with the state you accept the room when you start your tenancy and take pictures of everything, so you get your full deposit back. Overall it's a okay accommodation to stay in your 2nd and 3rd year of uni. Always stay in uni halls 1st year or you'll isolate yourself.
1/5
GoogleI've been ripped off. so my wall is falling apart from the storms as the water came through the windows and expensive possessions wrecked, i've been spoken too like I don't know my right and the law. we all went without hot water for the first 3 weeks and some days with out any water at all. also i have been threatened by intruders and was told i should have been upstairs with my door locked. whats the common room for right? and friends have had glass bottles thrown it them. The company where aware that break ins where happening due low quality doors but didn't change them for 2 years. Soo much more I could add. Just not worth the £5800 a year.
4/5
GoogleLoved my flat. Spacious, modern and had all I needed. Location is good too, as it's only a 5 min walk to uni, and even less to the main shopping street etc. My main issue was being on 1st floor and facing Corporation Rd - the noise from people leaving night clubs and bars between midnight-3.30am did wake me up quite a few times. Apart from that, I loved my stay. Whenever I had an issue or something broke that was usually fixed fairly quickly. The cinema room can be a bit tricky to figure out in regards to wires and all, plus we had some issues with the front door not closing properly (sometimes due to residents, sometimes the actual door) - but we had some fun nights despite all that. It's a bit pricey compared to other accommodations, but I personally think it was worth it
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleIt's a pain
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Xenia Students
Which Xenia Students office has the most reviews?
Sheffield has the most, with 196 reviews rated 3.1 out of 5, followed by Middlesbrough with 179.
Where are the Xenia Students offices?
The six Xenia Students offices, by town:
- Chester: Chronicle House Commonhall Street, Chester, CH1 2AA
- Glasgow (Central House 50 - 58 Jamaica Street): Central House 50 - 58 Jamaica Street, Glasgow, G1 4QG
- Glasgow (Robert Owen House 87 Bath Street): Robert Owen House 87 Bath Street, Glasgow, G2 2EE
- Middlesbrough: Rede House 66-77 Corporation Road, Middlesbrough, TS1 1LY
- Sheffield: Sovereign House, 110 Queen Street, Sheffield, S1 2DW
- Sunderland: All Saints House Portobello Lane, Sunderland, SR6 0DN
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