5/5
GoogleJohn was a great agent and very helpful. Especially for someone like me buying for the first time, it can be very confusing and hard to navigate. He was always available and very quick in replying any questions
Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
Williams & Goodwin The Property People Ltd estate agents in Bangor, Llangefni and Holyhead
★★★★★
1,188 reviews across 6 offices and 6 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,188 reviews on six platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 6 offices
52
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
360
Reviews on The Trusted Agent
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers112 reviews
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
Buyers95 reviews
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Landlords49 reviews
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Tenants79 reviews
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Our offices
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
- Williams & Goodwin The Property People Ltd Bangor, Gwynedd313 High Street, LL57 1UL364 reviews · 224 on Google (4.6)2 in the last 90 days
- Williams & Goodwin The Property People Ltd Lettings & Property ManagementLettings & Property Management, 21 Church Street, LL77 7DU329 reviews · 153 on Google (4.7)2 in the last 90 days
- Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)Sales, 23 Church Street, LL77 7DU320 reviews · 225 on Google (4.7)7 in the last 90 days
- Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area1 & 2 Market Buildings, Stanley Street, LL65 1HH213 reviews · 115 on Google (4.8)10 in the last 90 days
- Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd313 High Street, LL57 1UL123 reviews · 35 on Google (4.4)1 in the last 90 days
- All Wales Auction / Williams & Goodwin Auctions23 Church Street, LL77 7DU48 reviews · 12 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 694 reviews on Google only. Show every review
Google5/5
GoogleHuge thank you to Trudy and Greg for helping me sell my house! From start to finish, they were incredibly knowledgeable and guided me through every step with confidence. They always kept me updated, answered all my questions quickly, and made the whole process feel smooth and stress-free. I truly felt like I was in safe hands the entire time. I wouldn’t hesitate to recommend them to anyone looking to buy or sell a home. Five stars all the way!
5/5
GoogleCharlotte has been wonderful to deal with. She communicates promptly and honestly, which I feel is invaluable when looking for a home. Our search for a house hasn’t been a straightforward process but it’s been helped by the friendly and attentive service we’ve received. Would happily recommend.
5/5
GoogleIsabelle and Charlotte were amazing to work with. My partner and I are moving from London to Reading, and communication from the start has been quick and thorough. When a property didn't work out, they sent great alternatives. Would recommend!
5/5
GoogleFrom the moment I requested a virtual viewing while we’re abroad, the service from this agency has been outstanding. Charlotte contacted me immediately after I expressed interest and arranged for videos to be taken the very next day. She was consistently responsive to all our questions, and the referencing and affordability checks through Goodlord were seamless and straightforward. We’ve been searching for apartments for about a month with mixed experiences from other agencies - viewing requests ignored, or little to no information provided. In contrast, this agency has been exceptional. I wouldn’t hesitate to recommend them to anyone looking to rent or sell a property. They are a real credit to the landlord of the property we’re currently about to secure.
5/5
GoogleAdam and Helene from JLL helped us find a flat in London. We were very happy with their work, they guided us very well throughout the whole process. They helped us pro-actively and our questions were answered very quickly and in a …
Agent replied · 17 August 2026
Dear Patrick, We're thrilled to hear about your positive experience with Adam and Helene. … More
5/5
GoogleVery good experience with Ayesha from JLL, super helpful and productive - helped us secure a move quickly. Highly recommend!
5/5
GoogleReally helpful team - particularly Ayesha who has supported us from start to finish. Thank you!
5/5
GoogleThank you Adam and Helena for your help and patience!
Agent replied · 17 August 2026
Thank you so much, Layan. We're delighted that Adam and Helena could provide you with such great support. The team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience. … More
5/5
GoogleWilliams and Goodwin handled a complex sale for me, providing an excellent service throughout. All the staff acted in a most courteous and professional manner throughout the process, often going above and beyond contractual obligations to help. Special mention must go toAmy Williams, Dafydd Thomas and Sally Walley without whose help we probably would still be looking for a buyer. What is usually a difficult and stressful process was made simple and stress free by the excellent team.
Agent replied · 13 May 2026
Thank you for your fantastic review! 🌟 We're delighted to hear that our team was able to make your complex sale smooth and stress-free. It's wonderful to know that Amy, Dafydd, and Sally made such a positive impact on your experience. Going above and beyond is what we strive for, and we're thrilled it made a difference for you. If you ever need assistance in the future, we're just a call away. Best wishes from all of us at Williams & Goodwin! 🏡😊
5/5
GoogleFrom beginning to end the process of selling my property was made very easy by the All Wales Auction team. Always available to answer questions, provide support and keep me up to date with how things were going, I couldn't have asked for more.
Agent replied · 13 May 2026
Dear Vivienne, Thank you so much for your kind words! We are thrilled to hear that you found the selling process easy and that our team was there to support you every step of the way. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We appreciate your trust in All Wales Auction and look forward to assisting you in the future.
5/5
GoogleWe had a great experience with Williams & Goodwin while buying our property. They were professional, responsive, and kept us well informed throughout the process. They were also easy to deal with when viewing houses. Their clear communication made everything run smoothly. We would happily recommend them to others.
Agent replied · 13 May 2026
Thank you so much for your glowing review! 🌟 We're thrilled to hear that your experience with Williams & Goodwin was smooth and enjoyable. Our team takes pride in being professional, responsive, and communicative, so it's wonderful to know we hit the mark. If you ever need assistance again or know someone looking to buy, sell, or rent, we're here to help. Wishing you all the best in your new home! 🏡✨
5/5
GoogleWilliams and Goodwin handled a complex sale for me, providing an excellent service throughout. All the staff acted in a most courteous and professional manner throughout the process, often going above and beyond contractual obligations to help. Special mention must go toAmy Williams, Dafydd Thomas and Sally Walley without whose help we probably would still be looking for a buyer. What is usually a difficult and stressful process was made simple and stress free by the excellent team.
Agent replied · 13 May 2026
Thank you for your fantastic review! 🌟 We're delighted to hear that our team was able to make your complex sale smooth and stress-free. It's wonderful to know that Amy, Dafydd, and Sally made such a positive impact on your experience. Going above and beyond is what we strive for, and we're thrilled it made a difference for you. If you ever need assistance in the future, we're just a call away. Best wishes from all of us at Williams & Goodwin! 🏡😊
5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …
Agent replied · 17 August 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
5/5
Google“Had a good experience with Ayesha. They were professional, helpful, and responsive throughout the process. Made everything smooth and easy. Would recommend.”
1/5
Google🚨🚨🚨AVOID! AVOID! AVOID! 🚨🚨🚨 2 months after the end of our tenancy and they still hold our deposit. All final …
Agent replied · 17 August 2026
Dear Arran, I'm sorry to read your comments here, I would like to help you to resolve the … More
5/5
GoogleWe cannot thank George Burns and the MAEA team enough. From the very beginning with getting our house valued, to having professional photos taken, and right through to the paperwork once sold has been amazing. It wasnt easy in parts but the professionalism and support was fantastic and kept us calm to the end. We cannot thank you enough for helping us sell and move into our next family home.
5/5
GoogleWilliams & Goodwin, The Property People in Bangor provided an exceptional experience. The team was professional, friendly, and highly knowledgeable, making the buying, selling, or letting process smooth and stress-free. Communication was prompt and clear, and they went above and beyond to ensure everything ran perfectly. I highly recommend Williams & Goodwin to anyone looking for reliable and trustworthy estate agents!
5/5
GoogleAlways approachable and helpful. Highly recommend
5/5
GoogleBrilliant staff. Very helpful. Nothing too much trouble.
Agent replied · 26 July 2026
Thank you for your kind words😊We’re glad our team could be so helpful and make everything easy for you. …
5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.
Agent replied · 26 July 2026
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
5/5
GoogleI would recommend Hilbery Chaplain Hornchurch. Great team that kept me informed of everything going on with my sale. So friendly and super efficient. Just what you want when selling your house. ⭐⭐⭐⭐⭐
Agent replied · 26 July 2026
Thank you for your fantastic review. We’re thrilled to hear the Hornchurch team could keep you informed and make the selling process friendly and efficient. We really appreciate your recommendation.
5/5
GooglePhil, Neil and Kellie and all the other members of staff I’ve dealt with at the Hornchurch branch have been fantastic! Great advice and communication from the very start along with a very honest and …
Agent replied · 26 July 2026
Thanks so much for your fantastic review Paul. We are so pleased that Phil, Neil, Kellie, and the Hornchurch team could provide great advice, clear communication, and a smooth sale, even during a tricky time in the market. Your kind words about our team mean a lot to us.
5/5
GoogleA big thank you to Phil, Neil and the whole team for helping me sell my property. From the initial valuation and marketing through to finding a buyer, everything was handled smoothly and efficiently. The team were always friendly, …
Agent replied · 26 July 2026
Thank you so much for your wonderful review Tony. We’re thrilled to hear that Phil, Neil, and the whole team in Hornchurch made the selling process smooth, professional, and stress-free for you. Your confidence in us and your recommendation mean a lot.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,378th of 18,569 UK offices
Top 10%
Industry awards
Williams & Goodwin The Property People Ltd branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze, 5 Best in County and 5 Best in Postcode across five branches.
- BronzeESTAS 2026: Sales, Wales (North)Holyhead
- Best in County (5)ESTAS 2026
- Gwynedd: Sales, Bangor, Gwynedd
- Isle Of Anglesey: Lettings (Landlords & Tenants), Lettings & Property Management
- Isle Of Anglesey: Lettings (Landlords & Tenants), Llangefni, Anglesey (Sales)
- Isle Of Anglesey: Sales, Holyhead
- Gwynedd: Sales, Caernarfon & Eryri Areas of Gwynedd
- Best in Postcode (5)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
The Negotiator Awards
Williams & Goodwin The Property People Ltd is among The Negotiator Awards 2025 winners.
- GoldThe Negotiator Awards 2025: Estate Agency of the Year (Medium)
- SilverThe Negotiator Awards 2025: Regional Agency of the Year, Wales
Negotiator Awards winners in three years, the group and its branches: 2025, 2023, 2019.
Negotiator Awards by year, 2023 to 2019
2023 1 Gold and 2 Highly Commended The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, Wales
- Highly CommendedThe Negotiator Awards 2023: Website of the Year
- Highly CommendedThe Negotiator Awards 2023: Estate Agency of the Year (Medium)
2019 1 Gold The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Regional Agency of the Year, Wales
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
EA Masters
Williams & Goodwin The Property People Ltd and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2019, 2018.
EA Masters by year, 2019 to 2018
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Williams & Goodwin The Property People Ltd
Which Williams & Goodwin The Property People Ltd office has the most reviews?
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 329.
Where are the Williams & Goodwin The Property People Ltd offices?
The six Williams & Goodwin The Property People Ltd offices, by town:
- All Wales Auction / Williams & Goodwin Auctions: 23 Church Street, Llangefni, Anglesey, LL77 7DU
- Bangor, Gwynedd: 313 High Street, Bangor, Gwynedd, LL57 1UL
- Caernarfon & Eryri Areas of Gwynedd: 313 High Street, Bangor, Gwynedd Wales, LL57 1UL
- Holyhead: 1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH
- Lettings & Property Management: Lettings & Property Management, 21 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
- Llangefni, Anglesey (Sales): Sales, 23 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
What do sellers say about Williams & Goodwin The Property People Ltd?
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
What do buyers say about Williams & Goodwin The Property People Ltd?
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
What do landlords say about Williams & Goodwin The Property People Ltd?
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
What do tenants say about Williams & Goodwin The Property People Ltd?
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Has Williams & Goodwin The Property People Ltd won any awards?
Yes. In The Trusted Agent 2026 awards, Anglesey won Trusted Agent and Anglesey won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze, 5 Best in County and 5 Best in Postcode awards. The group and its branches have also won 6 other industry awards since 2018.
