5/5
GoogleEfficient
Agent replied
Thank you
Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
Williams & Goodwin The Property People Ltd estate agents in Bangor, Llangefni and Holyhead
★★★★★
1,185 reviews across 6 offices and 6 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,185 reviews on six platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 6 offices
49
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
360
Reviews on The Trusted Agent
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers112 reviews
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
Buyers95 reviews
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Landlords49 reviews
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Tenants79 reviews
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Our offices
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
- Williams & Goodwin The Property People Ltd Bangor, Gwynedd313 High Street, LL57 1UL364 reviews · 224 on Google (4.6)2 in the last 90 days
- Williams & Goodwin The Property People Ltd Lettings & Property ManagementLettings & Property Management, 21 Church Street, LL77 7DU326 reviews · 153 on Google (4.7)2 in the last 90 days
- Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)Sales, 23 Church Street, LL77 7DU319 reviews · 225 on Google (4.7)7 in the last 90 days
- Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area1 & 2 Market Buildings, Stanley Street, LL65 1HH213 reviews · 115 on Google (4.8)10 in the last 90 days
- Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd313 High Street, LL57 1UL120 reviews · 35 on Google (4.4)1 in the last 90 days
- All Wales Auction / Williams & Goodwin Auctions23 Church Street, LL77 7DU48 reviews · 12 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 694 reviews on Google only. Show every review
Google2/5
GoogleA lot of repairs could have been done before I moved in to the house I am renting before I moved in. I have had to wait about 5 weeks for them to fix a leaking tap, a broken cupbord, remove lots of rubbish from previous tenant, massiveleaking roof, gap where the window doesn't shut properly in the middle of winter when I have small children, replace carpet which has trip hazards and previous dog smell - they wait til I move in and now I have to take time off work to move everything so they can do the carpet and let contractors in when they should have done this when it was empty along with the other repares they could have done before I moved in. The rent is good it's just a shame a nice house has been neglected. I think if the landlady saw the house as it was when I moved in she would be disapointed.im really hoping to put up the stars on this review over time
5/5
GoogleBought my home through Williams and Goodwin. I was a first time buyer, the staff were so helpful and made the process completely stress free.
Agent replied
Thank you James for your kind words. We trust your happy in your new home and don't forget where always here for you should you need any property assistance. Regards.
5/5
GoogleRating only, no written review.
5/5
GoogleI sold a property with the Bangor office of Williams and Goodwin. The service, support and advice I received was outstanding. It was my first experience of selling a property and they made what can be a very stressful time seem very easy. …
5/5
GoogleRating only, no written review.
1/5
GoogleAwful service. I rented a furnished apartment, however, moved in to unfurnished and was not provided with half of the furniture from the picture.
Agent replied · 2 August 2026
Hi Alina, I’m sorry that you had issues when you moved into the apartment. I have checked with the team and they said that this was resolved and new furniture was provided for your tenancy, but if there’s still issues, then I’d like to look into this for you. Please get in touch with me. My name is Emma Deeny and I work in Customer Services. You can reach me on 07841 860973 or emma.deeny@eu.jll.com. Thanks and I hope to hear from you.
5/5
GoogleWonderful experience letting my flat with JLL Knightsbridge. Kate Flynn and Amie found me a tenant quickly at my desired weekly rate. They helped me with the entire letting process and made it a very smooth experience!
5/5
GoogleMicahel and the team were excellent.
3/5
GoogleRating only, no written review.
5/5
GoogleAmie was particularly helpful in getting us through the gruelling referencing process, and into our new apartment!
5/5
GoogleVery professional, always have the right person for the right job. I dealt with Sharron, Kimberley and Kay on different things, and all three were on the ball and had everything sorted quickly and simply. Made my life a lot easier.
5/5
GoogleA really professional service from Kay and Kimberley. It was a very quick turnaround from getting the property on the market to finding a tenant. I would highly recommend both Kay and Kimberley to other landlords.
5/5
GoogleVery good service. Friendly staff
Agent replied · 5 July 2026
Thanks for your kind review
5/5
GoogleVery good service. Friendly staff
Agent replied · 9 April 2023
Thanks for your kind review
5/5
GoogleWilliams and Goodwin were really helpful in helping me and my partner our first home. They made the process easy for us and helped us every step of the way. I would highly recommend Williams and Goodwin
Agent replied
Wow thanks for the nice review. We hope you enjoy your first Christmas in your new home. Regards
5/5
GoogleWilliams and Goodwin were really helpful in helping me and my partner our first home. They made the process easy for us and helped us every step of the way. I would highly recommend Williams and Goodwin
Agent replied
Wow thanks for the nice review. We hope you enjoy your first Christmas in your new home. Regards
5/5
GoogleRating only, no written review.
5/5
GoogleReceived a call from a member of staff from the Bangor office today, having given up me search for a property thinking it was just a distant dream. The member of staff not only listened to my situation and needs has now given me hope that this dream could become a reality. THANK YOU
5/5
GoogleFantastic service, calm, patient and informative - would recommend to anyone. First time purchase was terrifying and was a difficult process and I believe the only reason the sale went through was due to the hard work of the team in Bangor
5/5
GoogleAmazing service, very helpful and welcoming. Nothing is too much trouble, which is very rare this day and age. Thank you all for bending backwards to help. Much appreciated
1/5
GoogleWas shown around a rental property and after three weeks still no word from any of the staff. House now gone to someone else. Non existent customer service skills. Avoid at all costs
5/5
GoogleCould not recommend this agent highly enough! The staff are friendly, hardworking and go above and beyond their call of duty!
5/5
GoogleBought my home through Williams and Goodwin. I was a first time buyer, the staff were so helpful and made the process completely stress free.
Agent replied
Thank you James for your kind words. We trust your happy in your new home and don't forget where always here for you should you need any property assistance. Regards.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,378th of 18,569 UK offices
Top 10%
Industry awards
Williams & Goodwin The Property People Ltd branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze, 5 Best in County and 5 Best in Postcode across five branches.
- BronzeESTAS 2026: Sales, Wales (North)Holyhead
- Best in County (5)ESTAS 2026
- Gwynedd: Sales, Bangor, Gwynedd
- Isle Of Anglesey: Lettings (Landlords & Tenants), Lettings & Property Management
- Isle Of Anglesey: Lettings (Landlords & Tenants), Llangefni, Anglesey (Sales)
- Isle Of Anglesey: Sales, Holyhead
- Gwynedd: Sales, Caernarfon & Eryri Areas of Gwynedd
- Best in Postcode (5)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
The Negotiator Awards
Williams & Goodwin The Property People Ltd is among The Negotiator Awards 2025 winners.
- GoldThe Negotiator Awards 2025: Estate Agency of the Year (Medium)
- SilverThe Negotiator Awards 2025: Regional Agency of the Year, Wales
Negotiator Awards winners in three years, the group and its branches: 2019, 2023, 2025.
Negotiator Awards by year, 2019 to 2023
2023 1 Gold and 2 Highly Commended The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, Wales
- Highly CommendedThe Negotiator Awards 2023: Website of the Year
- Highly CommendedThe Negotiator Awards 2023: Estate Agency of the Year (Medium)
2019 1 Gold The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Regional Agency of the Year, Wales
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
EA Masters
Williams & Goodwin The Property People Ltd and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2018, 2019.
EA Masters by year, 2018 to 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
Want Williams & Goodwin The Property People Ltd to help?
Send Williams & Goodwin The Property People Ltd a message.
Questions about Williams & Goodwin The Property People Ltd
Which Williams & Goodwin The Property People Ltd office has the most reviews?
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 326.
Where are the Williams & Goodwin The Property People Ltd offices?
The six Williams & Goodwin The Property People Ltd offices, by town:
- All Wales Auction / Williams & Goodwin Auctions: 23 Church Street, Llangefni, Anglesey, LL77 7DU
- Bangor, Gwynedd: 313 High Street, Bangor, Gwynedd, LL57 1UL
- Caernarfon & Eryri Areas of Gwynedd: 313 High Street, Bangor, Gwynedd Wales, LL57 1UL
- Holyhead: 1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH
- Lettings & Property Management: Lettings & Property Management, 21 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
- Llangefni, Anglesey (Sales): Sales, 23 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
What do sellers say about Williams & Goodwin The Property People Ltd?
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
What do buyers say about Williams & Goodwin The Property People Ltd?
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
What do landlords say about Williams & Goodwin The Property People Ltd?
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
What do tenants say about Williams & Goodwin The Property People Ltd?
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Has Williams & Goodwin The Property People Ltd won any awards?
Yes. In The Trusted Agent 2026 awards, Anglesey won Trusted Agent and Anglesey won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze, 5 Best in County and 5 Best in Postcode awards. The group and its branches have also won 6 other industry awards since 2018.
