2/5
GoogleA lot of repairs could have been done before I moved in to the house I am renting before I moved in. I have had to wait about 5 weeks for them to fix a leaking tap, a broken cupbord, remove lots of rubbish from previous tenant, …
Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
Williams & Goodwin The Property People Ltd estate agents in Bangor, Llangefni and Holyhead
★★★★★
1,185 reviews across 6 offices and 6 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,185 reviews on six platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 6 offices
49
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
360
Reviews on The Trusted Agent
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers112 reviews
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
Buyers95 reviews
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Landlords49 reviews
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Tenants79 reviews
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Our offices
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
- Williams & Goodwin The Property People Ltd Bangor, Gwynedd313 High Street, LL57 1UL364 reviews · 224 on Google (4.6)2 in the last 90 days
- Williams & Goodwin The Property People Ltd Lettings & Property ManagementLettings & Property Management, 21 Church Street, LL77 7DU326 reviews · 153 on Google (4.7)2 in the last 90 days
- Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)Sales, 23 Church Street, LL77 7DU319 reviews · 225 on Google (4.7)7 in the last 90 days
- Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area1 & 2 Market Buildings, Stanley Street, LL65 1HH213 reviews · 115 on Google (4.8)10 in the last 90 days
- Williams & Goodwin The Property People Ltd Caernarfon & Eryri Areas of Gwynedd313 High Street, LL57 1UL120 reviews · 35 on Google (4.4)1 in the last 90 days
- All Wales Auction / Williams & Goodwin Auctions23 Church Street, LL77 7DU48 reviews · 12 on Google (5.0)0 in the last 90 days
Reviews on Google
Showing 694 reviews on Google only. Show every review
Google1/5
GoogleRating only, no written review.
1/5
GoogleThanks to JLL for letting me rent an apartment with full of problems and no one wants to solve the problems for me. I have to wait for a long time to receive the response from the staff and all they have done is keep letting me wait. Update: It has been more than half a year, no one fixes the problems, the agency kept letting me wait, landlord never reply. I am living in a room with a lot of broken items.
5/5
GoogleJust let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and provided too-notch advice when another agent found potential tenants who proved to be unscrupulous. With so many other agents endlessly focused on the hard sell or highly inexperienced, it was really refreshing to work with JLL’s experienced, sensible team who seemed focused on taking care of clients. Thank you Kate and team - I would definitely work with you again.
5/5
GoogleI have not moved into my property yet, however the efficiency and professionalism of Alasdair Gordon (Chelsea) was outstanding, especially during this COVID period. A true gentlemen who knows how to deliver the best customer service experience. Always assured by how he handled the viewings and explaining the entire process at each stage. Great Stewardship for JLL.
5/5
GoogleGreat service from Kimberly and Kay when letting a property. Was kept up to date during all viewings, really quick responses to emails. All requests met professionally and dealt with really effectively.
Agent replied · 1 August 2026
Thanks for your review Dean
5/5
GoogleSharron Kaur went out of her way to help our application when it hit some obstacles. She's professional, efficient and kept us updated the whole way through. Really impressed with the service we received. Thank you Sharron x
5/5
GoogleGeorgina has been very responsive to dealing with any queries or issues. She went above and beyond to liaise with the landlord when we wanted to have permission to have a dog we loved in our home. Thank you.
5/5
Google"I was very impressed with the great service, friendliness & efficiency of the agency. The service I received was exemplary!"
Agent replied
Thank you for your review on our service. Truly appreciated - will pass on to the team. Regards
1/5
GoogleNot helped or interested in us and our future.
Agent replied
Good Afternoon, thank you for taking time to rate our service, although having reviewed our records, we are a little surprised at your comment. Our aim is to help everyone find a home.
5/5
GoogleFirst class professional estate agent.
Agent replied
Very kind of you to say so Ian. You have a very well presented home but I was particularly pleased that having found a prospective purchaser who needed to sell a property just as we went into "lock down" we were able to find a purchaser for their property via a virtual viewing video tour, to comply with the Covid 19 regulations.
4/5
GoogleRating only, no written review.
Agent replied
Thank you for taking time to rate us. Regards.
5/5
Google"Caron particurlarly as well as Sally as the Llangefni office supported us through the purchase of a house. They always new exactly what the situation was regarding the purchase and always were there with any queries. They communicated very well at all times and always got back to us. The purchase at times was difficult in part due to Covid 19 and they helped navigate through this. "
Agent replied
Thank you for your comments. We hope you're settled in and enjoying your new property. Regards.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2026
thank you
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2026
Thank you / Diolch.
5/5
GoogleWe were very happy with the Caernarfon team. They always got straight back to us and made us feel as though we were their only customer. After the sale they kept mail for the previous owner month after month because they didn’t want to give a forwarding address. An exceptional estate agent.
Agent replied · 5 July 2026
Thank you
5/5
GoogleGreat service highly recommend
5/5
GoogleWe were very happy with the Caernarfon team. They always got straight back to us and made us feel as though we were their only customer. After the sale they kept mail for the previous owner month after month because they didn’t want to give a forwarding address. An exceptional estate agent.
Agent replied · 9 April 2023
Thank you
5/5
GoogleRating only, no written review.
Agent replied
Thank you / Diolch.
5/5
GoogleRating only, no written review.
Agent replied
thank you
5/5
GoogleYour ESTAS Review… "Fantastic personal service for my elderly mother who to be perfectly honest is amazingly strong but the personal professional help support and advice she couldn't of done without "
Agent replied
Thanks - appreciate you taking time to review us on google too.
5/5
Google"We had three valuations of this property and Williams ansd Goodwin were the most professional and gave us the best confidence to go ahead with the sale. They were very accurate with their valuation and were consistantly helpful throughout …
Agent replied
thank you for taking time to review our service. Regards
5/5
GoogleProfessional and helpful staff(specially after sales from Llangefni)
Agent replied · 30 March 2026
Thank you for your comments.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
Williams & Goodwin The Property People Ltd, Anglesey
1,378th of 18,569 UK offices
Top 10%
Industry awards
Williams & Goodwin The Property People Ltd branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze, 5 Best in County and 5 Best in Postcode across five branches.
- BronzeESTAS 2026: Sales, Wales (North)Holyhead
- Best in County (5)ESTAS 2026
- Gwynedd: Sales, Bangor, Gwynedd
- Isle Of Anglesey: Lettings (Landlords & Tenants), Lettings & Property Management
- Isle Of Anglesey: Lettings (Landlords & Tenants), Llangefni, Anglesey (Sales)
- Isle Of Anglesey: Sales, Holyhead
- Gwynedd: Sales, Caernarfon & Eryri Areas of Gwynedd
- Best in Postcode (5)ESTAS Best in Postcode 2026
Source: The ESTAS 2026 winners, as published.
The Negotiator Awards
Williams & Goodwin The Property People Ltd is among The Negotiator Awards 2025 winners.
- GoldThe Negotiator Awards 2025: Estate Agency of the Year (Medium)
- SilverThe Negotiator Awards 2025: Regional Agency of the Year, Wales
Negotiator Awards winners in three years, the group and its branches: 2019, 2023, 2025.
Negotiator Awards by year, 2019 to 2023
2023 1 Gold and 2 Highly Commended The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, Wales
- Highly CommendedThe Negotiator Awards 2023: Website of the Year
- Highly CommendedThe Negotiator Awards 2023: Estate Agency of the Year (Medium)
2019 1 Gold The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Regional Agency of the Year, Wales
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
EA Masters
Williams & Goodwin The Property People Ltd and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2018, 2019.
EA Masters by year, 2018 to 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Williams & Goodwin The Property People Ltd
Which Williams & Goodwin The Property People Ltd office has the most reviews?
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 326.
Where are the Williams & Goodwin The Property People Ltd offices?
The six Williams & Goodwin The Property People Ltd offices, by town:
- All Wales Auction / Williams & Goodwin Auctions: 23 Church Street, Llangefni, Anglesey, LL77 7DU
- Bangor, Gwynedd: 313 High Street, Bangor, Gwynedd, LL57 1UL
- Caernarfon & Eryri Areas of Gwynedd: 313 High Street, Bangor, Gwynedd Wales, LL57 1UL
- Holyhead: 1 & 2 Market Buildings, Stanley Street, Holyhead, Anglesey, LL65 1HH
- Lettings & Property Management: Lettings & Property Management, 21 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
- Llangefni, Anglesey (Sales): Sales, 23 Church Street, Llangefni, Anglesey, Wales, LL77 7DU
What do sellers say about Williams & Goodwin The Property People Ltd?
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
What do buyers say about Williams & Goodwin The Property People Ltd?
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
What do landlords say about Williams & Goodwin The Property People Ltd?
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
What do tenants say about Williams & Goodwin The Property People Ltd?
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Has Williams & Goodwin The Property People Ltd won any awards?
Yes. In The Trusted Agent 2026 awards, Anglesey won Trusted Agent and Anglesey won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze, 5 Best in County and 5 Best in Postcode awards. The group and its branches have also won 6 other industry awards since 2018.
