Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
★★★★★
1,188 reviews across 6 offices and 6 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,188 reviews on six platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 6 offices
52
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
360
Reviews on The Trusted Agent
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
Send Williams & Goodwin The Property People Ltd a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
1,378th of 18,569 UK offices
Top 10%
Williams & Goodwin The Property People Ltd branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze, 5 Best in County and 5 Best in Postcode across five branches.
Source: The ESTAS 2026 winners, as published.
Williams & Goodwin The Property People Ltd is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in three years, the group and its branches: 2025, 2023, 2019.
2023 1 Gold and 2 Highly Commended The Negotiator Awards 2023 winners
2019 1 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
Williams & Goodwin The Property People Ltd and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2019, 2018.
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 694 reviews on Google only. Show every review
5/5
GoogleAlice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!
Thank you Katie for your kind words. Moving home comes with plenty of questions, so it’s lovely to know you felt supported and well looked after along the way.
5/5
GoogleWe were incredibly pleased with Williams and Goodwin’s service throughout the process. Our purchase was complex and they consistently went beyond to support and advise us. Williams & Goodwin Holyhead have an excellent team, though we worked mainly with Jamie throughout the sale. He was polite, professional, supportive, and always available to answer questions or offer advice, we could not have asked for better support in selling our house.
Thank you so much for your kind words and 5-star review! We are delighted to hear that you were pleased with our service throughout your complex purchase. Our team at Williams & Goodwin Holyhead strives to go the extra mile, and it's fantastic to know that Jamie provided the support and advice you needed. Your feedback is incredibly rewarding and motivates us to continue delivering the best possible service. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards,
5/5
GoogleVery easy to deal with and really helpful, considering I was a first time buyer.
Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.
5/5
GoogleGreat agent! Dean was very lovely and was more than happy to answer all my questions. Very smooth process!
5/5
GoogleTop notch experience renting through them. They have been as quick as humanly possible arranging for any emergencies to get resolved and their staff go above and beyond. Our fridge broke down during a heatwave, James went to Slough for a replacement when there weren't any that would fit in the local stores. When out of hours issue have come up Emma has been super patient and responsive. All together, everyone we have interacted with has been stellar.
5/5
GoogleWe recently used Winkworths for our house sale, in particular John Partridge. From start to finish the service and communication was excellent, as was advice when and where needed. Professional service throughout and I would be happy to recommend to anyone looking for this service.
5/5
GoogleAbsolutely outstanding service from the Greg and Trudy. Professional, knowledgeable, and always available to answer questions throughout the entire process. Both Greg and Trudy have made everything smooth and stress-free, keeping me updated every step of the way, even at the most challenging time. Their dedication, communication, and hard work really stood out. I couldn’t be happier with the experience and would highly recommend them to anyone looking to buy or sell a property. Great job!
5/5
GoogleJohn Partridge provided an excellent service throughout my property purchase. From the initial stages through to completion, he was consistently professional, responsive, and proactive. Communication was always prompt, and he took the time to answer my questions clearly and thoroughly, which made the entire process much less stressful. He was particularly effective at coordinating communication between myself and the seller, ensuring that any issues or queries were addressed efficiently and without unnecessary delays. His advice was practical, honest, and genuinely helpful at key stages of the transaction. I would highly recommend John to anyone looking for a knowledgeable and reliable estate agent. His professionalism and commitment to keeping the process moving smoothly were greatly appreciated throughout my purchase.
5/5
GoogleI had a great experience working with my lettings negotiator Isabelle Evely throughout the process of securing my apartment. She was incredibly helpful from start to finish, making everything feel smooth and straightforward. She was always professional, reassuring, and happy to answer any questions I had, which really helped take the stress out of the process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable and professional estate agent.
5/5
GoogleRating only, no written review.
Thank you so much for the 5-star rating! 🌟 We're thrilled to hear you had a positive experience with our auction service. Your support means the world to us, and we're delighted to have been part of your property journey. If you ever need assistance or have any questions in the future, don't hesitate to reach out. Looking forward to serving you again! Best wishes, The All Wales Auction Team
5/5
GoogleAdam Garson and Helena Borgese were very helpful with finding and helping me move in to my new flat. Adam was very friendly, showed me around the flat and all around the building even though I showed up a bit late to the viewing, he was …
Thank you for taking the time to share your experience. Delighted Adam and Helena provided such professional, understanding service during your move.
5/5
GoogleFrom viewing to moving in less than a week later! Adam & Helena went above and beyond to organise all the different moving …
Thank you so much, George. We're delighted that Adam and Helena could make your move so seamless and stress-free. The team will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
1/5
GoogleRating only, no written review.
Thank you for your feedback. We're truly sorry your experience fell short of the standards we set for ourselves, and we'd really value the opportunity to look into this and resolve your concerns directly. Please contact us at … More
4/5
GoogleAs a returning client of JLL, we are very satisfied with the fast and professional service provided by the letting, property management, and customer service teams, even during this transition period. Special thanks to Lauren, Paige, and …
Thank you so much, Celine. We're delighted that Lauren, Paige, and Chris could provide you with such professional support across our teams. Your feedback as a returning client means a great deal to us, and we're committed to maintaining these high standards. We truly appreciate you taking the time to share your experience.
5/5
GoogleLauren, Jennifer, and their team provided exceptional service from our first home visit to onboarding our first tenant. They were professional and approachable throughout the entire process. We were particularly impressed by how they went above and beyond to handle last-minute tenant demands. I highly recommend them to any landlord in the CW area; you truly won't find a better letting agent.
Thank you so much, Bonnie. We're delighted that Lauren, Jennifer, and the team could provide such exceptional support throughout your letting process. They'll be thrilled to hear this wonderful feedback about their professionalism and dedication. We truly appreciate you taking the time to share your experience and recommendation.
1/5
GoogleHad a very negative experience with them recently.
Thank you for taking the time to share your feedback, Edvards. We don't appear to have any records under this name, but we'd really value the opportunity to look into this further and discuss your concerns directly. Please contact us at lettingscanarywharf@jll.com or salescanarywharf@jll.com, and we'll prioritise investigating this matter with you.
5/5
GoogleAlice was amazing at helping me through my house move, she is super friendly and professional and was more than happy to help with any questions I had!
5/5
GoogleWe have here in Canterbury since July 2024. I have assigned to maintenance team Countrywide where support and logging any maintenance needs, All the staff are very friendly and helpful. But there is one lady who has been the best so far soon as any issues for maintenance needs addressed well she on it straight away. We have the best landlord which helps. Thank you Catherine Picard for everything you do for us much appreciated. Please make sure your manager is aware how much you do for us
3/5
GoogleRating only, no written review.
5/5
GoogleHit every single hurdle possible when applying for a home, but Jazmyn and the team didn’t give up and got me and my little one into our first ever home. So lovely and welcoming, genuinely the best agents I spoke to in my search for a home, no judgement at all just completely understanding and with me all the way. I can’t thank them enough.
5/5
GoogleGreat Service
Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you enjoyed our service. Your kind words truly make our day and motivate us to keep delivering the best experience possible. If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again soon!
5/5
GoogleI’ve been in the property industry for 40 years so when it comes to selling your own home, you know what you are looking for. …
Hi Gaynor, Thank you for sharing such fantastic feedback. We're delighted to hear that Joe … More
5/5
GoogleEveryone that helped pushed a transaction that completes 15th May and one that is very close to my heart, i thank you so so much. You really should be proud of being the way you are and in particular a big thank you to Kelly. You have been so amazing. I really hope I get the opportunity to work with you all again in the future. Wish all Estate Agents cared like you all did. All the best, from Kaz Solicitor :) xx
Thank you so much for your lovely review, Kaz. It was a pleasure to help with such an important transaction, and Kelly will be especially delighted by your kind words. We truly appreciate your support and wish you all the very best for the future, we’d love to work with you again someday!
5/5
GoogleBig thanks to Greg and Trudy for making my experience at buying my first home go so smoothly. Always ready to help with whatever questions i had and quick to reply, even when they were not in the office
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 329.
The six Williams & Goodwin The Property People Ltd offices, by town:
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Yes. In The Trusted Agent 2026 awards, Anglesey won Trusted Agent and Anglesey won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze, 5 Best in County and 5 Best in Postcode awards. The group and its branches have also won 6 other industry awards since 2018.
