5/5
Excellent friendly service from knowledgable staff. Matthew went the extra mile and kept communicating well.
Agent replied
Thanks for the 5* review of our service and mention of Matthew. Will pass on the kind remarks

Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
★★★★★
1,185 reviews across 6 offices and 5 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,185 reviews on five platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 6 offices
49
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
Showing 694 reviews on Google only. Show every review
5/5
Excellent friendly service from knowledgable staff. Matthew went the extra mile and kept communicating well.
Thanks for the 5* review of our service and mention of Matthew. Will pass on the kind remarks
5/5
The Holyhead office made the whole experience from start to finish, very smooth and easy. The photographs showed our home at its best and showed the space and potential, so much so the house sold in 30 minutes for full asking price before it hit the public market!
Thanks for your kind words and review. Knowing our market and with a list of waiting potential buyers helps provide the speed of service required. All the best for the future. Regards
5/5
Fantastic and professional service from start to finish. I was kept up to date by Mathew and Rhys throughout the whole process. I especially loved the photos of my property and had a few comments about how good they were. Whole process took 8 weeks. I would recommend the Holyhead branch for anyone wanting to sell their property
Thank you Rachel for your excellent feedback. Delighted that our Holyhead team help you achieve your goal in good time. All the best Regards
5/5
Very professional service and high standards highly recommend. Mathew and Rhys have been fantastic keeping us up to date regularly and achieved a stress free sale thankyou we look forward to our next purchase from you in the near future.
Thank you for your 5* review of our team at Holyhead. Regards
5/5
Rating only, no written review.
Thank you for your review. Regards
5/5
Matthew and Rhys at Williams Goodwin Holyhead-Always available,very affable chaps and very good at their jobs.My best Wishes Valley Dentist Lourens Bester
Thank you so much for taking time to review our Holyhead office and the service received from Matthew and Rhys in particular. Will ensure your kind words are passed on. Regards
5/5
Rating only, no written review.
Thanks for taking time to give us a 5* review
5/5
Rating only, no written review.
Thank you for giving us a 5* review. Regards
5/5
Really helpful and knowledgeable team in Holyhead branch. Professional, courteous service.
Thanks Dan for your 5* review and kind words. Hopefully our values of integrity, honesty and knowledge/professionalism is paying off with good old fashion customer service. Regards
5/5
An honest estate agent! Once my offer was accepted they ceased other viewings, whereas other agents on the island keep allowing more viewings to try and get a higher price even once an offer is accepted. I was gazumped twice with other properties due to this, prior to finding this house with W&G.
Thank you for taking time to review our service and giving us a 5* review. Appreciated - as always we will always follow our clients instructions and try do what's been agreed. Trust all is well in your new home. Regards
5/5
1st class service from initial instruction to the eventual sale. Our 'chain' proved challenging at times, but Nadine's support and assistance ensured that we were kept well informed and involved throughout. I have nothing but praise for all involved for ensuring a relatively stress free experience.
5/5
Great friendly service. Always willing to help. Emily was a star.
Thank you Peter for your compliments on the friendly service received and the efficient way in which Emily has helped. It is with great pride to all of us in the office that clients go to the trouble of recognising the high level of service … More
5/5
Rating only, no written review.
Thank you for your 5 Star rating Jonathon, I am pleased to see that we were able to be of service to you, please let me know if any individual stood out for praise with your dealings or was it a team effort
5/5
We received excellent service throughout the sale, and were very impressed with how quickly a buyer was found for the property and how we were kept up to date with everything as the sale progressed. We would definitely use Williams and Goodwin again.
So good of you to say so Carys. Glad we managed to get this sale through so quickly for you and your partner. No doubt you are being kept busy with your new born and thanks you for your kind words on how we have kept you in the picture throughout the sale. All the best and look forward to acting for you in the future Tim
5/5
Rating only, no written review.
It was good of you to go to the trouble of posting a review Prince and I am so glad Julia was able to get this purchase through to completion and thank you for your patience. The office tell me the kids were excited at the little welcome to your new home box we were able to hand over when you collected the keys yesterday as well. Enjoy your new home. Tim
5/5
Rating only, no written review.
Thank you for going to the trouble of posting 5 stars. We are really glad you were so pleased with the service we offered. Regards Tim
1/5
Rating only, no written review.
Mr Krajinski. I am sorry you felt you needed to leave a 1 star review I did try and help you earlier when I came into the office as you were leaving, but you did not want to tell me the property address or what the issue was. I am eager to resolve any issue you have not had resolved and if I can help further please feel free to contact me directly on either my e mail tim@tppuk.com or by phone on 01248 355333. Regards Tim
5/5
Rating only, no written review.
Good of you to go to the troiuble of leaving such a high rating review for us. As you know interest in this new build development was very high and you were one of the lucky ones to get in early and buy off plan. I have no doubt you will enjoy the view and spend many a happy hour sitting on the balcony watching the setting sun over the sea. Hope you have an enjoyable time in your new apartment. Regards Tim
5/5
Great & professional services by Nadine , very Helpful staff. Thanks everyone
So pleased to hear we were all able to help assist with your purhase in Penrhos Qasim. I am sure you will be very happy in this spacious house and if we can help on any further property matters in the future we would be delighted to do so. Best Wishes from all at Williams & Goodwin
5/5
My experience with Williams and Goodwin Bangor was fantastic. From their knowledge and customer service to helping dealing with all the stresses of buying/selling, i highly recommended. Thank you to Nadine and team for everything.
Very good of you to recognise all the experience from the team of which we are very proud and hope helps make the house moving process smoother. It’s so nice when we manage to sell for someone quickly and are then able to find them a suitable next property. Your plans for your new property will make it a great home to enjoy for years to come
1/5
Heard nothing about my enquiry. Quite patronising as well. Avoid.
I did reply to your concerns on Saturday Clive, but as it was a weekend you might not have seen this. Can you clarify what your enquiry was about so I can look into this matter to try and resolve, or you can ring me on 07977098017. Regards Tim Can you clarify what your enquiry was about Clive and where it was sent to so I can look into this or you can e mail me direct on tim@tppuk.com
5/5
AMAZING! The whole team were amazing from start to finish especially through Covid. Can’t thanks you enough
Glad we managed to get this sale through for you. Thank you for all your help, patience and your continued support George. Regards from all of us at Bangor
5/5
They were so helpful during our house purchase, I'm not sure it would have happened so quickly without them!
Very kind of you to go to the trouble of posting such a positive review Laura, and particularly pleasing to hear that the staff were not only helpful but with their dogged determination managed to get the sale through quicker than might otherwise have been the case. I am sure you will enjoy the property with it being tucked away yet still in a very convenient location and you are able to enjoy that lovely rear garden in the nice weather we might still have to come this summer. All the best Tim
5/5
Rating only, no written review.
Thank you Tom for leaving a 5 star review. With your completed purchase being such a character project in a lovely setting I am confident you will have a unique property once the project is completed, and trust you will enjoy many happy years there. Regards Tim
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
1,378th of 18,569 UK offices
Top 10%
Williams & Goodwin The Property People Ltd branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze, 5 Best in County and 5 Best in Postcode across five branches.
ESTAS winners in three years, the group and its branches: 2021, 2022, 2026.
2022 1 Best in County ESTAS 2022 winners
2021 1 Best in County ESTAS 2021 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Williams & Goodwin The Property People Ltd is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in three years, the group and its branches: 2019, 2023, 2025.
Negotiator Awards by year, 2019 to 20232023 1 Gold and 2 Highly Commended The Negotiator Awards 2023 winners
2019 1 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

Williams & Goodwin The Property People Ltd and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2018, 2019.
EA Masters by year, 2018 to 20192019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Williams & Goodwin The Property People Ltd a message.
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 326.
The six Williams & Goodwin The Property People Ltd offices, by town:
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Yes. In The Trusted Agent 2026 awards, Anglesey won Trusted Agent and Anglesey won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze, 5 Best in County and 5 Best in Postcode awards. The group and its branches have also won 8 other industry awards since 2018.