Trusted Agent profile · Anglesey, Wales, Anglesey, Gwynedd and more
Verified
★★★★★
1,185 reviews across 6 offices and 6 platforms
Williams & Goodwin The Property People Ltd has six offices, in Bangor (two offices), Llangefni (three offices) and Holyhead (Anglesey, Wales, Anglesey, Gwynedd and Gwynedd Wales). Together they have 1,185 reviews on six platforms, rated 4.7 out of 5 overall.
746
Reviews on Google
All 6 offices
49
Reviews on Facebook
Business-wide
3
Reviews on Yell
All 6 offices
7
Reviews on Trustpilot
Business-wide
20
Reviews on allAgents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ...Read all 112 from sellers
High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ...Read all 95 from buyers
Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ...Read all 49 from landlords
Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ...Read all 79 from tenants
Williams & Goodwin The Property People Ltd's six offices, most reviewed first. Each has its own page.
Showing 694 reviews on Google only. Show every review
5/5
GoogleWe had the best experience with Williams & Goodwin Holyhead. I used to love going in for a natter with the friendly staff. They were all really so helpful, nothing was too much trouble for them. …
Hi Ann and Thank you for taking time to write a lovely review on our service and your experience with us. Thank you again for selling and buying with us. All the best.
5/5
GoogleHad a 3-year tenancy with these guys up in North Wales, and during this whole time I've had no trouble at all with them. Every member of staff I've interacted with has been incredibly helpful, and very kind and courteous too. They've always responded to my queries quickly and promptly be it over the phone or in person. If ever life takes me back to Wales I'd be more than happy to rent with these guys again. Diolch yn fawr!
Thank you for taking time to review the service you received from our lettings team. Truly appreciated. Diolch.
5/5
GoogleThe whole team, and in particular Elin Owen, looked after us throughout the whole process of purchasing a property in Anglesey. We registerd our interest in purchasing a property with the team some 2 years before we final found the right one. And it was through their regular support and property alerts that enabled us to find the property we wanted so much.
Thank you for your review and good comments regarding our service.
5/5
GoogleI feel incredibly fortunate to have had the opportunity to meet with Emily, who is a professional expert, and also the rest of the team. They have been absolutely fantastic and have consistently provided us with tremendous support in finding our ideal property. Their professionalism, kindness, and patience are truly exceptional, and Emily always responded promptly to any questions or concerns I had. Thank you so much for making this experience both pleasant and successful. Best wishes.
I try to be professional with my replies but all I can say Negar is wow!!
3/5
GoogleRental services in Bangor are excellent But the service fixflo is bad They take many days until they come, even if it is an emergency Currently, I have a water leak in the house for three days. They did not come. Is it possible to close the main water valve all this time?
Hi Jamil, sorry to hear the maintenance has not been seen to and I will chase this straight away and come back to you today As promised Jamil I have chased this and I believe a plumber has contacted you to arrange access for tomorrow Tim
5/5
GoogleWilliams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****
Thank you for a glowing review! Truly appreciated and we trust we will continue providing an excellent service for years to come. Regards
5/5
GoogleIncredibly trustworthy and helpful letting agents. Helped with our first rental house in the UK. Using current technology, the tenancy procedure is open and well explained (all process through online) Respond right away if there are any problems with the property. Highly recommended.
Thanks for providing a review on our service and noting the use of technology that we have. Hopefully we can continue to improve and demonstrate a great mix of IT and traditional service values.
5/5
GoogleAbsolutely fantastic. As we live abroad we though that selling a UK property would become a nightmare however All Wales team were fantastic. We were kept informed at every single stage. They worked tirelessly to prepare our property for Auction however due to their fantastic marketing skills they secured a sale before the Auction date. I can honestly say they are the best company I've ever dealt with full stop.
Thank you for taking time to provide a review of our service to you and appreciate your kind comments. All the best for the future. Regards
5/5
GoogleRating only, no written review.
5/5
GoogleThe whole team, and in particular Elin Owen, looked after us throughout the whole process of purchasing a property in Anglesey. We registerd our interest in purchasing a property with the team some 2 years before we final found the right one. And it was through their regular support and property alerts that enabled us to find the property we wanted so much.
Thank you for your review and good comments regarding our service.
5/5
GoogleMegan was really superb in helping me find a flat in Westminster that suited me perfectly. Would absolutely recommend her as a professional agent. I was working with several agents from various agencies and Megan really stood out. Very professional and organized. She only showed me flats that represented exactly what i was looking for to make best use of my time. Very knowledgeable about the flat that I ultimately pursued. Pointed out all the positives and negatives very clearly. She was then very candid, transparent and efficient in the negotiation of all the terms. All in, I ended up in a flat that was exactly what i was after and the state of the flat when i moved in was exactly as promised. Very happy customer.
Hi there, Thank you for your touching note and your kind words for Megan. Fantastic to hear that she was knowledgeable, candid and transparent throughout the process, we do hope you will enjoy your new home! Thank you, JLL
5/5
GoogleI appreciate your time
Dear Peter, We are very grateful for your 5 star rating! JLL Knightsbridge Team
5/5
GoogleMegan at JLL's Chelsea office is simply the finest agent I've had the pleasure of working with in London thus far. She goes the extra mile, has great taste in real estate and understands both the market and what you require individually as a client. Her work ethic and will to see you truly happy in your new property, sets her apart. An example of class and an agent you can actually trust.
Dear Sabah, we are very grateful for this this feedback and your kind words to Megan. Great to hear that she went extra mile and understood your needs. We will make sure she will receive your kind words. Thank you, JLL Knightsbridge Team
5/5
GoogleJust got the keys to our first rental property, Catherine Downs liaised with us while we were going through the application and referencing she has been really helpful with answering all our questions and providing information, super polite and cheery when we spoke on the phone and in person when we collected our keys. Always quick to respond via email too! Thanks Catherine, much appreciated!
5/5
Google5 * review to Suzanne the local valuer from Moortown Manning & Stainton Leeds for the exceptional high standards, care and taking the time to listen to our endless questions! Her advise was clear, comprehensive and the photograph of our rented properties is wonderful. Thank you R, J & O
Hi Julie, thanks so much for your 5* review! We are happy that you had such a positive experience with Suzanne🙌 …
5/5
GoogleWe have found Adam and the team at Manning Staintons Letting department extremely helpful and efficient especially most recently when dealing with a problem with our boiler. They contacted the engineers who attended within 30 minutes and resolved the issue. Great service.
Happy to hear you are pleased with our service - best wishes😊 …
5/5
GoogleFriendly and efficient staff
Thank you Karl for taking time to provide us with a 5* review. Regards
5/5
GoogleWilliams & Goodwin provided a very professional & friendly service during my house purchase. Communication was excellent throughout the process.
Thank you for taking tie to provide a review of the service you received from us. Delighted to be able to help with your purchase. Warm Regards The Team at Holyhead office.
5/5
GoogleWilliams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****
Thank you for a glowing review! Truly appreciated and we trust we will continue providing an excellent service for years to come. Regards
5/5
GoogleHad a 3-year tenancy with these guys up in North Wales, and during this whole time I've had no trouble at all with them. Every member of staff I've interacted with has been incredibly helpful, and very kind and courteous too. They've always responded to my queries quickly and promptly be it over the phone or in person. If ever life takes me back to Wales I'd be more than happy to rent with these guys again. Diolch yn fawr!
Thank you for taking time to review the service you received from our lettings team. Truly appreciated. Diolch.
5/5
GoogleWonderful experience and worthwhile
Really kind of you to go to the trouble of sharing your experience with us. Having just spoken with Nadine she was well aware of your urgent needs for accommodation and was delighted to see that having now passed reference we should be in a position to move you into your new house very soon, where I am sure you will be very comfortable with your family. Wishing you all the best for the future Tim
5/5
GoogleHad the pleasure of dealing with Nadine (Branch manager) She took my circumstances into consideration and was an excellent communicator between myself and future landlords. I was offered a property elsewhere, when explaining this to Nadine …
Thank you for taking time to review our service. Appreciated and we trust all goes well in your new home. Regards
3/5
GoogleRating only, no written review.
Hello Mr Owen and thank you for leaving a review. We like to link our reviews to our service and team in order for us to continually monitor, review and improve. We are unable to find you attached to a property purchase or sale with our … More
3/5
GoogleGood
Thank you for rating us as 3 star and providing a good service. Naturally we always try to provide a 5 star service and should be obliged if you would contact us on hq@tppuk.com to provide more information on the service you received. Regards
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Williams & Goodwin The Property People Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,170th of 18,569 UK offices
Top 10%
Trusted Agent award
1,378th of 18,569 UK offices
Top 10%
Williams & Goodwin The Property People Ltd branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze, 5 Best in County and 5 Best in Postcode across five branches.
ESTAS winners in three years, the group and its branches: 2021, 2022, 2026.
ESTAS awards by year, 2021 to 20222022 1 Best in County ESTAS 2022 winners
2021 1 Best in County ESTAS 2021 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Williams & Goodwin The Property People Ltd is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in three years, the group and its branches: 2019, 2023, 2025.
Negotiator Awards by year, 2019 to 20232023 1 Gold and 2 Highly Commended The Negotiator Awards 2023 winners
2019 1 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
Williams & Goodwin The Property People Ltd and its branches won awards at EA Masters in two years, most recently 2019.
EA Masters winners in two years, the group and its branches: 2018, 2019.
EA Masters by year, 2018 to 20192019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Williams & Goodwin The Property People Ltd a message.
Bangor, Gwynedd has the most, with 364 reviews rated 4.5 out of 5, followed by Lettings & Property Management with 326.
The six Williams & Goodwin The Property People Ltd offices, by town:
112 reviews from sellers, rated 4.9 out of 5 on average. For example, Alison wrote: "The professionalism of the staff at Williams-Goodwin (Holyhead) in particular Charlotte is absolutely superb. We were in a very sad situation of having to sell ..."
95 reviews from buyers, rated 4.9 out of 5 on average. For example, Cath wrote: "High-quality, faultless service from start to finish! From selling my property via Matthew and Jamie, to buying a new property via Charlotte, the service ..."
49 reviews from landlords, rated 4.9 out of 5 on average. For example, Shoned wrote: "Having bought a property through Williams and Goodwin 12 years ago, there was no doubt in our mind who to turn to when selling on. The advice that Tim gave in ..."
79 reviews from tenants, rated 4.9 out of 5 on average. For example, Helen wrote: "Even though we have not actually let from this company, they have let us know of the right properties for us. Kept us informed always with a professional and ..."
Yes. In The Trusted Agent 2026 awards, Anglesey won Trusted Agent and Anglesey won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze, 5 Best in County and 5 Best in Postcode awards. The group and its branches have also won 8 other industry awards since 2018.
