★★★★★ 5/5
The Trusted AgentAmazing! Excellent! Best Angency I've used!
Before I came to here, I was wary about getting involved with another agency after the drama I had with dafydd hardy. But I'm so glad I choice this and wish I GONE for it the first time I went to start renting. Llangefni Agency for renting our amazing! Supported me through the whole process and made sure I knew what ever small detail was happening. They where so quick ALSO so not a long process either, what many of us hate so I was happy. Since moving into the property Kelly Williams who basically my line if anything wrong or I need to speak to is totally amazing and one of a kind. When I started the process I actually was her first client when she started the job. You would of thought she been in the company for years! Always responsive, excellent customer skills and all round a sweetie and genius lady, always have time for me. So Kelly Williams I just want to say thank you so much for your support and making sure me but also my daughter are happy. Have amazing home! And supported.
Chloe · 15 November 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentExcellent service, always happy to help.
Although the process of selling my house has taken longer than I would have liked (due to reasons out of W&G's Control) they have remained very responsive and helpful. I would recommend them to anyone in the area.
Alistair · 4 November 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 7 November 2016
Thank you for going to the trouble to review the service you have received Alistair. I was sorry to see the length of time taken to achieve an exchange on this property took longer than anticipated but pleased that you appreciate that this was out of our control, and understood the skill put in from our staff to ensure that these difficulties were overcome and a successful outcome was achieved. Good luck with your move to the south coast, and we look forward to being of service to you if you get the chance to return to North Wales.
Regards Tim
★★★★★ 5/5
The Trusted AgentExcellent professional service, always will to give time to customers.
Rating only, no written review.
Gill · 3 November 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
★★★★★ 5/5
The Trusted AgentExcellent service
We are very pleased with the service we have received from Williams and Goodwin in marketing and successfully selling our property. Service was of high quality and nothing was too much trouble. We would highly recommend them in selling any property.
Jennifer · 1 November 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 1 November 2016
Jennifer Thank you for you kind words, which are particularly reassuring taking into account that prior to our instruction you had been marketing with another agent for some months, and we were able to secure considerably more viewings an acceptable offer for you within the first few weeks of our marketing
★★★★★ 5/5
The Trusted Agentpurchase of a property in Menai Bridge
The service was very high quality. Nothing was too much trouble, they responded promptly and helpfully to every request.
Rob · 18 October 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 18 October 2016
Rob. Thank you for taking time to comment on the service provided. As you know I was particularly pleased to see that from the start of your property search we were able to identify your needs, and persuade you to view this property which had not been on your initial list of viewings. From the moment you walked through the door it was clear you both fully appreciated the magnificent views, and I was encouraged that by dealing with all queries we were able to ensure a quick exchange was achieved. Now completion has taken place we are happy to continue in providing service in obtaining quotes for minor works you require in addition to introducing various local trades people to you. i am sure you will enjoy many a happy day on the terrace looking down on the Menai Strait.
Regards
Tim
★★★★★ 5/5
The Trusted AgentAmazing service
Team at Bangor branch have been so helpful in what can only be called a whirlwind as they have helped me with every aspect of trying to sell mine to trying to buy another and they have helped with anything I needed even just a little advice when required. Bought my first house of them and just sold it to buy my second home and they could nit have been better. Thank you Nadine ,Vanessa and Tim
Craig · 15 October 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 22 October 2016
Craig, we are so pleased we were able to secure such a quick sale for you in the first week of marketing by proactively working with our list of applicants and persuading the purchaser to view rather than just advertising the property and waiting for someone to get in touch. As you have experienced this is the strength of a traditional estate agent, and helped you move on the house you wanted. Just think, this time last month you had not even thought of moving, and now not only have you seen a home you can bring up your growing family in but secured its purchase with us immediately selling your current home. Good luck with it all
★★★★★ 5/5
The Trusted AgentApproachable staff who are keen and go the extra mile for you.
I am very pleased with the service they got me lovely students who respect my property. I will be using Williams and Goodwin again in Dec 2016 for the Sept 17 students.
Sue · 7 October 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 23 October 2017
Thank you for your fantastic 5 star review for W&G TPP Team in Bangor, we really appreciate you taking the time to place a review
★★★★★ 5/5
The Trusted AgentFirst Class Agents
Nothing was too much trouble from beginning to end of my dealings with Williams & Goodwin. I would highly recommend this company and wish to thank them all for their kindness, efficiency and attentiveness.
Janet · 3 October 2016 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)
Agent replied · 4 October 2016
Thank you for reviewing our service, kind regards, from the Llangefni team.
★★★★★ 5/5
The Trusted AgentEfficient , friendly and professional service
Tim Goodwin gave us excellent advice on when to market our property . The house had been let for many years and needed
a substantial face lift and tidy up. We were just in the process of starting the work when Tim and his staff found us a buyer. The
subsequent negotiations with our buyer achieved a very realistic
price for our property without any work being carried out.
Well done Williams and Goodwin. We would thoroughly recommend them to you.
Stuart · 1 October 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 3 October 2016
Thanks for the review Stuart, not only were we pleased to be able to generate a sale in such a short period of marketing, thus saving you the time and expense involved in renovating the property, but it was great to see that with our regular and proactive sales progressing this sale exchanged within less than one month from the acceptable offer.
Regards
Tim
★★★★★ 5/5
The Trusted AgentSell with confidence -
Fully recommend this company to sell your property.
Positive experience throughout - a pleasure to deal with.
Ann · 29 September 2016 · Williams & Goodwin The Property People Ltd Llangefni, Anglesey (Sales)
Agent replied · 3 October 2016
Thank you, kind regards from the Llangefni team.
★★★★★ 5/5
The Trusted AgentExcellent experience.
The whole team in the Llangefni office, especially Gwenan, were professional, helpful and understanding at what was a difficult time for me in selling my late brother's house which had also been the family home. I would have no hesitation in recommending them to anyone.
Kathryn · 28 September 2016 · All Wales Auction / Williams & Goodwin Auctions
★★★★★ 5/5
The Trusted AgentA real hands on approach, sets Williams & Goodwin apart from other estate agents.
When we decided to market or property, the choice of estate agent was critical to our plans.
As we were on a tight schedule it was appreciated that Tim managed to fit in a appointment with us at short notice.
From start to finish, I can't praise Williams & Goodwins enough, special mention goes to Julia who was our contact at the office.
She was always available to keep us informed on how the viewings were going.
And when we found our buyer Julia was invaluable to the smooth conclusion of the sale.
After selling many houses over the years, my wife and I can whole heartedly recommend Williams & Goodwin.
Clyde · 28 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Thank you for your praise Clyde not only do we try to act promptly to our customers needs, but it was great to see that by proactively contacting our applicants once instructed we were able to generate a number of viewings, and achieve an acceptable offer within the first few days of marketing. It is also particularly pleasing for you to recognise the importance we place on the progressions of sales, to completion, and Julias assistance in checking the sale progress through to completion.
I hope the move to your new property in the village proved equally successful and you manage to carry out the adaptations you have planned.
Regards Tim
★★★★★ 5/5
The Trusted AgentExcellent service
Ceri · 27 September 2016 · All Wales Auction / Williams & Goodwin Auctions
★★★★★ 5/5
The Trusted AgentBangor office Williams and Goodwin
had my property on the market with the Bangor office and would like to praise the staff at the branch who were helpful , attentive and nothing was too much trouble .
They kept me informed with every step of the process and were very informative and knowledgeable and pleasant to deal with .
Nadine and venessa are a huge credit to the company and were so accommodating and professional at all times , Excellent
Paul · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Thanks for the comments Paul, we place a great deal of importance on training our staff so delighted to see that results are being shown with the knowledge that Vanessa & Nadine are seen be customers as assets
★★★★★ 5/5
The Trusted AgentTailored approach and thoughful
Helpful and communicative. Tailored approach saves a lot of time.
Robert · 27 September 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 17 November 2016
Thank you for taking the time to provide us with feedback., Williams & Goodwin strive to provide excellent customer service to all clients and customers, whether it is helping you to buy, sell or let. If you need to discuss the marketing of your property in the future or if you need some information, feel free to contact our friendly staff again.
★★★★★ 5/5
The Trusted Agenthassle-free, excellent
I've been dealing with 'vanessa davies' whilst looking for a house, and she has been an absolute star! I feel so comfortable with her.. Like nothing is trouble for her and she's even stayed in work late one night for me whilst we were going through my house prefrences.
She keeps me updated with my prefrences all the time through email which is brilliant.
She really does go the extra mile for people!
Very professional, friendly and an excellent staff member, I would recommend W&G to anyone looking for a home.
Thanks guys
Emma · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Some great praise for Vanessa which I have passed onto her. She takes a great deal of pride in her job in trying to find people a home to suit their needs, and I am delighted that you felt the service received seemed effortless.
Regards Tim
★★★★★ 5/5
The Trusted AgentFlat rental
Thanks to Nadine and Vanessa for getting a tenant for my flat , excellent tenant found , quick and efficient service.
All staff very helpful and knowledgeable .
Thank you
Andy · 27 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 28 September 2016
Really pleased that we managed to get you a suitable tenant so quickly Andy, and good to see the appreciation that the training we place so much importance on, has been shown through the knowledge of everyone you have dealt with.
★★★★★ 5/5
The Trusted AgentFirst Time Auction Buyer
The whole experience of buying at Auction was made very simple and straightforward by All Wales Auction. All the information was available in advance. They accommodated my request to view the property of interest on the morning of the Auction without any qualms. Great customer service.
Gwenno · 27 September 2016 · All Wales Auction / Williams & Goodwin Auctions
Agent replied · 27 September 2016
Diolch /Thank you for your kind words and for buying through All Wales Auction, we trust we may be of service again in the future.
★★★★★ 5/5
The Trusted AgentSuperb service from Williams and Goodwin in Bangor
When I was looking around for an agent to manage my residential properties, I was lucky enough to come across Williams & Goodwin of Bangor. They took care of everything - achievable rentals, marketing activity, tenant enquiries, and all the viewings.
Tim Goodwin gave me very good, realistic advice on the sort of rental levels we could achieve. The firm was really energetic in ensuring that the market knew what was available and making sure that tenant enquiries and viewings progressed smoothly. In addition to Tim, his colleagues Nadine Parry, Julia Goodwin, Vanessa Laidman Davies, Kelvin Fraser, Bethan Parry, Jonathon Lewis all helped to make sure of this stage.
Excellent follow-up in terms of making sure that references were obtained and that tenancy agreements were properly prepared was provided by Emily Jacobs and Emma Jones.
All in all, I have received a fantastic service from Williams & Goodwin. They are efficient, reliable, conscientious and customer oriented, as well as being good communicators. I would describe their service as 'out of this world'. I would recommend Williams & Goodwin to any residential landlord in the North Wales and Anglesey areas.
M. Shoker, Bangor.
Mani · 25 September 2016 · Williams & Goodwin The Property People Ltd Bangor, Gwynedd
Agent replied · 27 September 2016
Mani thank you for such praise, and recognition for all involved in the successful and quick lettings we managed to achieve on all 8 of the units we offered on this development. The standard of finish you provided in these city center apartments helped stimulate a great deal of urgency for the applicants we were able to introduce and it is kind of you to not only go to the trouble to provide such a glowing review but to also provide us with further opportunites to act on your behalf on two other developments in the area. We look forward to continuing a long standing relationship.
Regards
Tim
★★★★★ 5/5
The Trusted AgentMatthew Griffin Review
We were viewing properties to buy through Williams and Goodwin. Matthew showed us three properties in varying stages of presentation and efficiently highlighted the good points and features of them all. He was curtious, polite and respectful to my wife and I at all times. Viewing properties can be quite trying at times but Mathew help us in this in a professional manner. Well done.
Jonathan · 8 September 2016 · Williams & Goodwin The Property People Ltd Holyhead & West Anglesey area
Agent replied · 10 September 2016
Good morning Mr Rushton,
It was lovely to meet you both and I thank you very much for your kind feedback.
I wish you all the best with your property search and if I can be of any further assistance to you in the future, please do not hesitate to contact me.
Thank you
Matthew
★★★★★ 1/5
The Trusted AgentPoor service and poor customer relations
When I first used Wms & Goodwin 2 years ago for my first and only role as a landlord, I was very happy with all aspects of the service so I naturally returned to your company when my tenants left after 2 years. I called at the Caernarfon office to instruct your company to advertise for me.. I filled in the Agency Agreement, When asked if I wanted the Managed service or the Find Tenant Only I said I wanted the latter as previously as we live nearby the property.There was no conversation about section 2 within that agreement (Phil at Caernarfon had filled in the original form for me) and I confess I did not refer to that form, I just wanted the same service as before, asked for the company to arrange for a chimney sweep and an electrician so I could obtain the appropriate certificates, told them that the house would be ready for viewing by 12.8.16 and that the original photos taken by Phil 2 years ago could be used again as the house was immaculate and looked the same. Within days of availability we had two viewings, one of which became the current tenant. from 17.8.16. Since then I have contacted both your Caernarfon office and your Lettings office to request the certificates, always being told they would be "chased up".
Last Friday I phoned Kelly yet again and mentioned that I had not received the Contract either. She told me I had not requested one and I would have to pay ( I think she said £120 ) for one.
I was taken aback by this and a short while after I phoned back to explain I hadn't realised that I hadn't filled in the form correctly. I then suggested that, as I'd repeatedly had to ask for the certificates and that Wms & Goodwin had had very little work to do on my behalf (ie there was no need for photos ) that it might be a nice gesture if the Company provided me with the Agreement Form at a favourable rate. Kelly said she would speak to her manager and phone me back. ( she didn't).
In the evening I received an e mail from her saying the manager had been unavailable and she would phone me on Monday.
I heard nothing and on Tuesday I phoned again. It seems the manager would not entertain my suggestion and Kelly repeated that I could obtain a similar form from the internet. The missing certificates still had not materialised and she would carry on chasing them. I told her I was not happy with the service I'd received from the Company. I am particularly disappointed with the manager's attitude as I do not consider it to be good customer relations and I am left with no reason to ever use the Company again.
The certificates still have not arrived.
Brenda Patterson.
Brenda · 7 September 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentRenting a house through Williams and Goodwiin
Throughout the transaction everyone was very helpful and we reached a great conclusion with Williams and Goodwin finding us lovely tenants.
Susan · 5 September 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentGood
She was very accommodating and reponsive.
Hyungwoo · 2 September 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
★★★★★ 5/5
The Trusted AgentWhat amazing efficient, friendly and helpful staff
Myself and my partner have sold a property and we where looking at the prospect of being homeless with 2 dogs with a week to go until completion, I contacted Kelly and told her our story, she was amazing, found us a lovely property immediately, nothing has been too much trouble for her and she has been extremely efficient in dealing with all the red tape. Her colleague Gwenno viewed the property with us outside her normal working hours and again was extremely friendly and helpful, I would strongly recommend any one looking at renting to contact these girls, what an amazing service, can't praise them enough
Della · 18 August 2016 · Williams & Goodwin The Property People Ltd Lettings & Property Management
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
